I reserved a date and was later told 4 days prior to our move-in date that the "accidentally confirmed your move..." Essentially, their right hand wasn't in communication with the left, even after three calls with the same person with this business. It left us with having to find another mover with only 3.5 days remaining before our move in date. This in no way reflects on the quality of the company's packing and moving itself. However, their scheduling ability, or lack of it, even after reserving a confirmed date with us which was then pulled and given to another potential customer, was not honored. This unfortunately, placed us in a very bad situation from which another mover was able to rescue us. read more

Just wrapped up a move with JC Express Movers. It was absolutely flawless from start to finish. Caesar and his crew moved my entire house in half a day. They called ahead of time to tell us their arrival time and were exactly on time.. their equipment was immaculate and well-organized. They worked like a well-oiled machine, taking greater care with my things than I would! read more

JC Express Movers - Movers Near Me - Walnut Creek, California

This review is a bit delayed but I wanted to take the time, now that I am well recovered from the intensity of the move, to highly applaud this excellent moving company. Julio, Antonio, and Rodrigo were amazing. One of Julio's favorite sayings is "piece of cake." And they certainly made it seem like it was, even when they were doing various feats of hauling furniture up to the second floor of my loft, which has a very awkward and somewhat narrow spiral staircase. It was an exhausting and stressful move for me, but even my overworked psyche was appeased by this lovely, hard-working, and upbeat team. I have many antiques, including glass fronted display cases and bookcases. Everything was protected with cardboard, then fabric, and finally shrink wrap. I simply had zero worries about any damage occurring to my property. Juan Carlos himself answered the phone and was so detail oriented and thorough. I tend to be over controlled in these situations but every time I contacted him for updates and confirmations, he was always reassuring and supportive. This business deserves more than five stars, but what can I do? For complicated, long-distance moves within Northern California, JC express movers is your company, no doubt. read more

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My husband and I used these movers on July 28th. One of the workers kept wearing his mask below his nose. He seemed to have a cold but claimed it was allergies. We asked if we could supply him with a better fitting mask, he refused. I then got really sick the following week and tested positive for COVID. The movers gave me COVID-19. *edit update:* This review was made under my maiden name, as I had not changed it to my married name yet at the time of this review. The company's initial response to this review was unprofessional. We discussed the issue in person with one of their representatives who came to our home. I sincerely hope that they do a better job in the future to prevent the spread of COVID, another customer might not be so lucky to survive the exposure. read more

Was recommended JC Express Movers from our relator. Cannot thank them enough for helping us with our "long distance" move from Oakley to Monterey. Quick in response time and reasonable pricing compared to the last movers we used. 3 movers moved a 2 bedroom house from a storage unit to a 3 bedroom house QUICK and efficient. They also helped put furniture back together. Would definitely recommend them!! read more

I moved in late June and after researching various moving companies I finally settled on JC Express Movers. The owner was quick to respond to my inquiry, was able to schedule me into the calendar and sent me the paperwork all within 30 minutes. The day of the move the 3 men who assisted with the move were polite, friendly and FAST. They quickly and professionally loaded up my 2BR condo furniture in the truck and then drove to my new place. Nothing was damaged and they clearly know their stuff as they handled the elevator and move in with such ease! I highly recommend them!!!! True quality professionals and it made this girl's moving process so much smoother!! read more

I recently moved and I knew I had to use JC Movers again. Communication was seem less and clear. For the actual move this time around, Mario and Cesar helped my boyfriend and I move into our new apartment. They were absolutely phenomenal! Super personable, courteous and efficient. We don't plan on moving anytime soon, but JC Mover will forever be our go-to moving company. Highly recommend! read more

We hired JC Express movers for a local move (Walnut Creek to Pleasant Hill.) From start to finish it was a great experience. Quoted price was great; movers were efficient, pleasant and professional. Everything arrived in great shape. Would highly recommend them. John B and Elizabeth D read more

We used JC movers about two years ago and were very impressed with how fast they moved everything. Not only were they fast but they also wrapped things up. We moved hundreds of miles and nothing was damaged. They were also the best priced company (I called about 4 others) and their response time was very quick. The movers were extremely professional and friendly. Made a stressful day stress free. We have since used another company which led me to write this review as I now have a comparison. Jc was better all around. The only negative is that I can't use them again (moved too far). Highly recommend: 1. Fast response time 2. Very friendly 3. Fast movers 4. Careful, nothing damaged 5. Very good price read more

Unloaded 2 Units for us. Great job, and great guys. Were efficient, friendly, and competent! We don't plan to move again, but if we do we'll call them in a heartbeat. Thanks so much, guys. read more

JC Express Movers - Movers Near Me - Walnut Creek, California

I recently used JC Movers for my mom's move into a senior living community and they did a terrific job. The two movers, Flavio and Braulio (aka Romeo), were kind, patient, and efficient. This type of move can be trying and they were very nice and respectful with my mom and her things which made the experience much easier for all of us. They showed up on time and worked hard the whole time to get the job done as efficiently as possible. I would definitely use them again! read more

David and the crew were fantastic with our move! They worked in some particularly challenging conditions, which would be extremely emotionally taxing for some... I expected them to simply bolt midway through the job, but they kept on going! They treated our items with care, treated us with extreme respect, and were a real treat to work with in the end. The whole move was easy and 100% stress-free for me... a very welcome change for an otherwise challenging life transition. I've moved a lot over the past decade and have used many moving companies (both local movers and long-distance movers)... these guys were BY FAR the best, most professional, and most respectful people I have ever worked with in this industry. I had no idea moving could be this easy! 3 cheers for my 3 favorite dudes... will definitely use y'all again! But hopefully not TOO soon. :-) read more

JC Express was great to book my move with. Straightforward quote with clear pricing. On the day of my move they confirmed the arrival time and these guys showed up on time and did a walk through with me regarding what we wanted moved and where things needed to go. The team of guys worked hard the whole time (2 story house, to a 3rd floor apartment) but were also super respectful and careful with my belongings. Will definitely book again once our next home is completed being built! read more

JC Express Movers - These guys were super hard working AND patient and respectful with our belongings. - Movers Near Me - Walnut Creek, California

It is so refreshing to encounter a business that really delivers! We are extremely pleased with the entire process from first contact by phone to set up a date, to the prompt reply and detailed breakdown of the cost. The two man crew of Edwin and Fernando were a delight to work with. we had initially labeled each box with room stickers (I don't recommend cheap ones from Amazon, they fall off) and some sticker labels were gone. I also wrote notes on top of each box, so I could quickly direct each box that lost its label. Fortunately most still had labels. They carefully protected my furniture and my flooring in both houses. it was a short move of about 100 miles. The team arrived promptly at 8 and by 3 I was sitting in my kitchen staring at a labyrinth of boxes. The only thing that could have made this move easier would have been to not move! The move was on Saturday, it's now Monday and everything is unpacked and stowed away. read more

Moving can be daunting and scary. I was nervous when I started to get quotes and communicate with several companies. I mean, who wants strangers to touch all their personal stuff? I came across JC Express on Yelp and am so glad I did. I communicated with JC, the owner. He was accommodating and thorough, answering all my questions in a timely manner. The quote was comparable to others, but I was sold with the Yelp reviews and the fact that I have seen their trucks before. JC has a long-standing and trustworthy history in the moving business. I have never had such careful, professional help. The four-man crew had a great attitude all day (6+ hours), working effortlessly, efficiently and displaying nothing but teamwork. They packed everything and worked in tandem, while being mindful of the hardwood floors and walls. Nothing was scratched or even slightly bumped. They asked questions and placed everything where I wanted it. This was the best experience with movers I have ever had. I would definitely hire this crew again. read more

We have now used JC Express 5 times in the past 7 years to move some large households. Hopefully we will not be moving in the next 10+ years, but if we did I would definitely be using them again! The crews have always been top notch; great work ethic, personable and very professional. This team that moved us on Friday 4/29 was led by Jose (main driver, left, in the photo) who was exceptionally customer and service oriented. Whenever we requested him to do something for us he always smiled and said "just ask!" Jose's support staff from left to right were Josue, Juan and Flavio. WHAT A FANTASTIC TEAM. This move started at around 8:45 AM and they finished at 10:15 PM. I am astonished at their energy and positive attitude. This was not an easy move; they performed safely and the quality of their work was excellent, with no damage! They were conscientious and caring and their rapid take down and assembly of furniture, beds, etc. was impeccable. Great job, JC Express! We feel like VIPs! read more

JC Express Movers - Jose, Josue, Juan and Flavio GOT IT DONE! You will be fortunate if you get this team. - Movers Near Me - Walnut Creek, California

After looking at the reviews and corresponding with the owner, I decided to do our move with JC. The coordination of quote and scheduling was a snap. JC himself was super courteous and responsive. The movers were also friendly and professional. The reason I took off one star was that I felt there was a bit of stalling for time. Every piece of furniture I was being asked to go inspect. Even after I told them that small scratches I know are there. Yes I know they need to do this. I've done many, many more vets in the past. But it got to a point where I couldn't do anything else but be there to inspect the furniture. It took them forever to wrap everything even when we were more bing literally 1.5 miles away. It was not necessary as minimal travel in truck. I was extremely stressed that after half a day had gone by and we hadn't even finished loading my furniture in the trucks yet. I had to complete the move this day as I was leaving on a trip the next morning. Not planned this way but under various circumstances, this is what I was faced with. Told that to them when they quoted and the estimate was way off. Any way, I felt so rushed at the end that i didn't place and check everything properly as my goal at the end of the day was simply to finish. I was absolutely exhausted. Other than the time miscalculation, they were very professional and reasonable in price. read more

HIGHLY RECOMMEND! Julio and Arturo came to help our office move some items...They were professional and got things done quickly! They made our move very easy! Thanks team! read more

Overall, AWESOME experience! We needed movers to pick up from one house, pick up more from storage, then unload it all at the new place and these guys were great. Friendly, professional, and quick despite it being one of the hottest days of the year - they totally earned their drinks & tips!! Also, every time I called to ask a question, change moving plan, reschedule, etc JC was so polite & accommodating. Only 4 stars because, unfortunately, a few furniture items (including 2 antiques) were damaged and our newly-refinished floors were scratched in two rooms. But I still recommend them read more

Updated: JC Reached out to me and made the whole mis-charge right and it about companies who take care of you even when the service is complete! Thank you and I feel value much better about my experience. read more

I used JC Express Movers 5 years ago and they were my first choice recently when I had a recent, more complicated and longer move planned. Their team exceeded the high bar set by their first team. They arrived on time and were very careful with all of the furniture I told them was fragile including a large glass plate on a dining table. They worked efficiently and quickly and the move required over 12 hours because of the amount that needed to be moved and the distance traveled. They worked hard and courteously with only a brief break. I truly believe that JC, the owner, selects and trains his people well and sets the highest standards. Everything was straightforward with no surprises. When the first truck that was sent was full, a 2nd was dispatched with a reasonable extra transportation charge and no unnecessary delay. If I ever move again I hope JC will be there. read more

We have had a few different moving companies in the past but JC Express Movers surpassed them all. The movers were professional, timely, respectful of our things, if they didn't know where something went, they asked (so everything was moved to the correct room), and very hard working. They did an amazing job, even though we were not as organized as we normally are for moves- the guys were accommodating and flexible. I can't thank you enough for the great care of our things. We will absolutely refer our friends and family to you in the future. read more

Our move with JC Movers was a great experience. Everyone was kind and courteous. Edwin and J.F. are outstanding employees and listened to my instructions and requests without hesitation. I would highly renowned JC Movers again as they were reasonably priced, as well as, friendly and on time. Only complaint was they left some trash and water bottles after the moved with which I had to clean up. read more

Great price for a seamless move. Everyone courteous, nothing wrecked... in my case the move-in house has A LOT of stairs and this team took it all in cheerfully - blew my mind, I would have collapsed in apoplectic agony and despair! Anyway, it's not complicated, just hire these guys and chill out. read more

They responded timely, worked quickly, and moved furnishings carefully and undamaged.

I recently had a wonderful experience with JC Express Movers. I was doing a local move in Oakland and called up this company because I had seen their truck in my new neighborhood a few weeks before. They got back to me quickly and gave me the best quote I had received so far. It's worth mentioning that it happened to be POURING RAIN with blustery winds on the morning that I had scheduled my move. No matter-- the men from JC Express kept a positive, friendly attitude and made sure all of my furniture was properly covered from the rain. The rain could have made the whole day an extremely stressful one, but after they arrived I didn't feel stressed at all. They laid down a path in my house to protect the floors, which I appreciated. The company I used before did not do this. I was also impressed that they backed their truck into my NARROW driveway-- the previous company I used insisted on staying on the street, making the move harder for them and greatly increasing the time it took. The men who completed the move were wonderful, friendly, and lighthearted. They did an excellent job. They completed the job professionally and quickly. I was surprised and pleased to find out that the move was less expensive than I was expecting (plus a 5% discount for paying cash)! I am confident and happy to recommend this company to anyone who is moving!! Not that I plan on moving again soon, but I will use this company for any future moves. A wonderful experience. read more

JC Express Movers - They laid out a path through my apartment, and shrink-wrapped all of my furniture to protect it from the rain and other damages. - Movers Near Me - Walnut Creek, California

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It was great to work with JC Express. Chris, Jose, and Gustavo were all responsible and hardworking entire time. They arrived on time and finished the job in the early afternoon. Packaging was secure and the entire process was professional. No doubt to give 5 stars! read more

This was the worst move we had in many years. We chose JC due to the fantastic work that was done in 2018. This was totally the opposite. Packing that was done was very poor. Basics of sealing a bottle or closing a vessel were not adhered to. We found many things soiled due to spillage. Don't think we will choose you again. read more

Jose, Gerardo, and Josue arrived at my home early and ready to go! They worked diligently all day and were super patient with me where I wasn't fully prepared or needed more boxes, materials, etc. When we got to the new house, they not only took care as they placed different items throughout the house, they were flexible and so patient as we found the right spots for everything. All of our belongings were handled with care, I knew what to expect throughout, and the price was unbeatable. I will definitely use them again for any future moves!! read more

We had JC Movers help us move just a mile from our old house. We had a lot of things and the team of 4 guys came on time, loaded up the truck and over to the new place we went. Unloading was done efficiently and the team had a great positive attitude and moved furniture around until I was happy with the layout. There were two minor damages (barely noticeable) to a small shelf and leg which they repaired and were very professional about handling. We didn't buy the additional insurance and understood there was a risk of damage as with any move. We were very happy with JC's customer service and overall had a great experience. I would recommend them and use them again since I trust them. read more

Two guys unloaded a POD for me, bringing most things into my home and a few into my garage. Oswaldo and Raoul arrived on time, were courteous and helpful. The got all the work done efficiently, put together a bed, set up furniture, kept their masks on, and kept everything clean. I appreciated their good work and the reasonable price. read more

I hired JC Express for a move from Oakland to Richmond in early August 2021. Seriously, they are fantastic. I had Chris and Edgar, two extremely helpful and professional guys who treated even my not-very-expensive furniture like I had a bunch of family heirlooms. They were also really patient (I changed my mind about where to put my heavy bed), friendly ("how's your day going?", "this is a nice place!"), and deft (the gate at my new place is about 6 inches wider than their truck!). A friend recommended JC to me and I recommend JC to you! Great company and great employees. read more

Fantastic movers. Professional and hard working crew. Though paid by the hour, they don't slow down until the job is done. Highly recommend!

My office is relocating. We set up to have someone come lo it and look at the current office and give us a quote. A guy came and looked over everything, took notes and said he would get us quote within a day or two. A week went by and I finally called to follow up. I spoke with a woman who said she the guy had been booked all week and that she would sit down with him to finalize the quote and get it out that evening. Never received anything. Called again two days later and left a message. No one called back. Called again next day. No answer. Didn't waste my time leaving a message. In response to JCs comment: thank you for responding but we never actually received any voicemails or calls from your office. read more

Just finished my move with Zenon and Raul and it couldn't have been smoother! They were so great about coordinating before my date and were flexible with my changing plans. They were very careful with my items and worked so quickly and efficiently! They were also very kind and courteous the whole time, always making sure they were doing exactly what I might want and offered to move furniture around if I didn't think it was just right. I've never used movers before so not doing this all on my own with occasional support from friends in it for the pizza and beer was a dream. Worth every penny and offered the best price of any company I looked into. Can't think of a single complaint. read more

Chris and the team did a great job on my move. I've already recommended JC Express Movers to friends of mine and will continue to do so!

Professional and efficient. I appreciate that I was able to communicate with the company through text. I was emailed a quote which was reasonable. It was incredibly helpful to simply hire movers and get things done in just a few hours. The wardrobe boxes were a life saver. I will always use JC Express for my moves. read more

I have used JC Express Movers twice now and they are awesome! All communication is easy and they are very responsive. They are so careful when it comes to not damaging your belongings. All of their staff is professional, efficient, and friendly. I will continue to trust them with my moving needs in the future! read more

I rarely leave reviews but services provided by JC Express needed to be shared. During this difficult times, Omar and Salvador from JC Express was able to make the move seamless while practicing social distancing. They were professional, courteous and made sure that everything was done right. Thank you Omar and Salvador!!! read more

Pros: the owner was quick to respond with a quote and set up an appointment fast. Cons: I gave specific instructions verbally on three occasions on how to pack the POD and these instructions were defied. This meant the whole job had to be redone because the items I needed immediate access to were shoved all of the way in the very back of the POD despite my instructions. The crew leader (the guy with a pot leaf tattooed on his neck) left his tools and an assortment of garbage in my home and when he came back to get it, he stomped/stormed into the house, swore, slammed the door, and took only the tools and left his trash for me to clean up, which I found unprofessional. Empty soda bottles, wads of tape, ripped bags and pieces of cardboard, etc. Upon unpacking, about half of the contents of the POD were somehow damaged due to the way they were packed. Lots of stuff had to be thrown out and was unusable. I waited until the house was sold to write this review, at the advice of a friend who witnessed parts of this and also of my real estate agent, as I did not want further problems. You can probably find Day laborers to do a better job than the job this company did for me. read more