From the oxtails to the drinks and the hookah I'm not gonna lie I came here just wanting to have Caribbean food and I stayed for three plus hours... don't make plans after this come here and vibe frfr read more

4.5 stars. Location is situated right in a shopping center at the heart of Brookhaven close to Costco. Parking garage directly behind the restaurant is no parking is available out front. The outside is a standard shopping center facade and the inside has Caribbean music playing with some nice artwork to make you feel the theme. Be warned there is very minimal seating here, about 4 tables, so be prepared to take your order to go if none are available. There are real live people at the counter but they serve mainly to prepare the dishes and answer questions. The computer screens are used to order your meals so it's all automated. They have plated entrees and bowls (the latter is what lead to their viral moment) I opted for the fruit punch as a beverage and the 2 jerk bowl. It consists of jerk chicken, jerk shrimp , rice and peas , cucumber salsa and fried plantains. I will say that the time it took to get our bowls was a little long and I was a bit perplexed by this because the entire concept is supposed to be "chipotle" style where all the food is already made and it's being scooped into the bowls upon ordering. Once I received my food I began to dig in and at first the spice is mild but boy does it build up. My friend I was with is from Trinidad and even he admitted this was pretty spicy. Not at all a bad thing just something to be aware of. Excellent flavor and lots of protein on the dish and very filling overall. I definitely recommend this restaurant for a quick Jamaican fix in the form of a convenient bowl. I will definitely come back to try more of their entrees. read more

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I got the 2 jerks (added ground lamb) & empanadas. They were both pretty good they just lack the typical kick jerk usually comes with , flavor is there though read more

Very Affordable, Gives Large Portions and super delicious and in a convenient location with lots of things to do. There are other food choices around but this one is the obviously the best read more

The black lady taking the orders is as RUDEEEEEE as they come. I wanted to walk out but my daughter has more patience and will spend her $ because her goal is food. So we stayed. We both got jerk chicken with rice and peas, I got greens and she got mac and cheese. Because I didn't want a beverage the lady's attitude got worse, like are you crazy? I had a water with me why would I buy another just because I'm in an establishment? Which charges $4 for a $0.25 bottle of flat water? Anyway, I asked for gravy ON my rice and peas and was told it's on my chicken. What does that have to do with the rice and peas tho? And of course it wasn't ON the rice and peas it was in a little container for me to put it on. As for the gravy I will say she knew better than me because that was an awful taste that would've ruined them as it did the chicken. It taste like soy sauce and bbq sauce mixed together. I KNOW I'm NOT gonna get anything close to how it's done in Chicago but I've never had it like that before. Usually places in the south use this disgusting cinnamon tasting stuff which for some reason I never remember because once I go to one of those places I don't return or even try jerk again for a very long time. So without thinking I asked for gravy, good thing she didn't put it on. The portions are really small for the price they charge. We didn't eat it all since we were only going for a light lunch. Surprisingly it taste better warmed up later. Not GOOD but better than it did earlier. It's a matter of preference because the locals seem to like this place. Will I return? NOT A CHANCE! Chicago has ruined me, I can see had I not grown up around good food then this would probably be considered good to me but it's not! read more

Jerks Caribbean Grill - Caribbean Near Me - Atlanta, Georgia

This was our first time visiting Jerks Caribbean Kitchen, and unfortunately, the experience was extremely disappointing. We weren't aware that all of the food would come piled onto one plate. Once our order arrived, we realized everything was drenched in collard green juice, making the rest of the food soggy. We politely asked the manager if the plate could be remade or if the items could simply be separated. She refused and said that doing so would require charging us for an entirely new plate--which didn't make sense, since we weren't asking for more food, just a basic adjustment. When we asked for a full refund (our total was over $200), she processed it without hesitation. To me, that shows a complete lack of customer service and problem-solving. A simple solution could have saved the sale and future business, but instead her pride got in the way. It seems she'd rather lose hundreds of dollars and a potential return customer than make a reasonable accommodation. Her inability to handle a basic customer concern speaks volumes about the management. If that's the standard here, I can't recommend this place to anyone. Good food does not outweigh bad customer service. read more

Today my wife and I decided to try this restaurant. That was because of the advertised brunch buffet with oxtails. The buffet cost 30.00. If you want oxtails, there's an additional charge of 20.00. I wouldn't have mine paying the extra money had the portion size been larger. I received five very small, the end of tail, oxtails. They taste bland and they didn't come with a refill. The chicken on the buffet was rock hard. I told the server and they did put additional chicken that wasn't as hard. I love chicken and could eat it everyday. That chicken tasted as if it was cooked yesterday, early in the day. It wasn't fresh at all. We did arrive 20 minutes after they opened. I dislike giving bad reviews. I would recommend you only put freshly cooked chicken on the buffet. The favors are definitely there. read more

The food is very good. However the service is not the best. They have little to no people skills and the hospitality is none existent. There is little to no room to sit inside and the outside has a patio area with no trash cans. They expect you to order from a kiosk and give little to no direction on where to go when you walk in. It is also very hot and humid inside. The servers are very entitled and act like the customers don't have any entitlement. Once you get your food you're on your own. The drinks are also very sweet and need to be watered down and chilled. read more

Jerks Caribbean Grill - Jamaican Fruit Punch - Caribbean Near Me - Atlanta, Georgia

Jerk pasta overall the sauce and noodles were goods the chicken was dry and un seasoned. The ox tails were good the rice and peas were dry and the greens were not good. I wouldn't waste my 70 dollars again. read more

I tried this place for the1st time in March and didn't love it. I ordered oxtails and the sauce was pure oil (I asked for extra gravy). It was so oily that I couldn't even finish it. In my pic, it had more oil before I soaked some of it out with a napkin. read more

Jerks Caribbean Grill - Oxtails - Caribbean Near Me - Atlanta, Georgia

Beef stew is very good!! The mixed root side was also really tasty! People workng there were friendly. I also like that they have beer on tap. Definitely will be coming back. read more

I wouldn't waste your time. They are overpriced and overrated. The customer service is absolutely terrible! My husband and I visited (2nd time). The first time the customer service was subpar but the food was pretty good the first time so we decided to give it another try. Big mistake. The girl they had working the counter wasn't there. We waited for over 15 minutes to take our order. The other girl that was preparing the takeout orders told us to go to the kiosk (multiple staff walked back and forth--including the owner and nothing was said, NOTHING!) When the girl finally came up you can clearly tell she didn't want to be at work--she said whenever you all are ready you can place your order (so no one told her guest were waiting in the front). We ordered. There was a no for everything. No customization on bowls and she was very short about it and didn't recommend any other items on the menu. Again she clearly didn't want to be there, and as I was giving her my order, she reaches down and gets her off brand Stanley to drink as I'm giving her my order (after she had been missing for 15 minutes). She also kept scratching her head-grossss! Thankfully she wasn't preparing the food but still. My husband ordered and he had questions about the portion sizes on the $35 oxtail , her answers didn't help. She was so short and dry, I didn't want to ask anymore questions, so we placed our order. Since I ordered the create your own bowl there was an option for cold toppings. Since we live about 30 minutes away, after we closed out, I asked if there was a way to put the cold toppings on the side, she said no, they put everything on the bowl as ordered (they hadn't finished making the bowl). We asked if they could make an exception and they said no. So we also said no, we won't be back. I was really excited about this place and again the food was pretty good the first time we went, but it's not worth the price and lack of customer service. For them to be the "Jamaican chipotle" they have a lot of work to do. Two bowls and two non alcoholic beverages for $45. No way. read more

Tried this for the first time and it was great! Smooth operation with great authentic spices just how we'd cook it at home

Ordered the pasta dish with chicken and shrimp extra spicy. The taste was good but the heat just wasn't there. I ordered online and paid there, the cashier looked overwhelmed with all the tickets coming in hut the service was quick. They do need a better system or organizing tickets. The inside was standard, they have a set up where the food is visible to the customer. Overall it was decent. read more

Social media brought me here! I just thought I'd give it a try. It sucks to admit this is some of the most bland food I've ever had, especially for it to be of Jamaican cuisine. I got the jerk chicken, rice and peas, and plantains. It's on the expensive side too as I paid over $30 for this one meal no drink. I started reading reviews prior to coming but I had to try myself and it did indeed disappoint. read more

This is definitely not authentic Jamaican food! If that's what you're looking for this is not it. Majority of my chicken that was on my two jerk bowl was fatty. This was the first time I ate here and my first experience was I had to order all of a tablet and it wasn't that many people there. I felt like if I didn't know how to use the tablet I was forced to use one and that's for those who do not use tablets so I felt unwelcome when I walked up to the cash register area. I was told that that's the only way they can order because they were behind. I wasn't too happy about that either because you have three people back there and you mean to tell me that since I had to wait anyway that there was nobody else that could Help. I felt like the customer service was not a customer service. They didn't like speaking. I get it that you're depending on us to order from the tablet, but at the same time no type of personality and no one really wanted to speak. It wasn't a welcome feeling. As far as the food is concerned, I was not pleased with the food when I asked for the sauce on the side. I was told that that would be extra when they put the sauce on my food they drowned my entire bowl like soup at the bottom and the chicken that they served to me wasn't jerk chicken I would not have called that jerk. It had a little jerk on it taste But I wouldn't call that Jamaican jerk chicken. I placed my order to go from my phone in the car because I couldn't get any help, but not only that once I went in because it was time for me to pick up my food they never gave me my second order when I ordered two bowls, I only got one so I had to wait for them to finish my second bowl. I wasn't happy. I don't think I'll give this place. Another chance. As far as ambience it was OK looks really clean. read more

Just received my jerk chicken bowl from door dash from this restaurant and OH MY! SoOOOOOooo good! Plenty of food, enough for lunch and dinner. I should have gotten extra plantains. So good. I am here for work and I love trying new food concepts. A lil pricey but the quality and freshness of the food is worth it. The JUICE! My God! Flavors I never had before... taste like lavender lol... something. SO GOOD. I want oxtails next! read more

One of the two television sets was airing Fox News. The staff was Black, the customers were Black and Latino. I found it offensive that a Black owned business was airing Fox News. The bowl that I ordered was good but airing a racist news channel was so outrageous that I'll never eat at this restaurant again. read more

Small portions, expensive and to top it off theres a bunch of super lazy employees.

I called at 9:14 no answer, I drove 30 minutes in the rain just to grab some food I arrive 15 mins before they closed and there had to be at least 15 people in the store just for the lady to tell me that they were closed I said on the door it says y'all close at 10pm she says we're close. This is my first and last experience with them and was highly anticipating their food since they opened! read more

I ordered the braised beef oxtail plate, the jcg signature bowl, cabbage, macaroni & cheese, greens, and red beans & rice! Every single item was hot, delicious, flavorful, well seasoned, and yummy! The one thing that I didn't like was the red beans & rice due to it being to dry with no seasoning. The wait was long because they were a little behind. BUT......... The food being amazing made the wait well worth it. Chef Rob was preparing the orders and making sure that every thing was cooked to order! They just opened so please give them grace, because they most definitely have great Jamaican food. This is coming from a foodie who is very picky and a hard critic when it comes to restaurants. I give them 100 stars and I'll most definitely be patronizing them again in the future. read more

Food was alright cold hard plantains, and macaroni then the lady serving the food with her fancy watch on gets mad because I didn't place the order for my ginger beer on the kiosk that they have upfront and I forgot to add cabbage which normally comes with a jerk chicken plate you probably need to get somebody up there who wants to work and not have a attitude when I'm paying eight dollars for a small cup of cabbage you're calling steam vegetables, lol should be happy. I'm paying your salary for you to wear that fancy watch instead of giving me an attitude so I only can give y'all two stars the food was subpar but the service I got a attitude for what I'm spending $40 on a jerk chicken plate that should come with cabbage negative won't be back. read more

I went to Costco in the area and was excited to try this restaurant. The staff and the restaurant was nice, but what counts is the food and sorry to say it was awful I had the jerk chicken/shrimp bowl. read more

the lady handing out the food was beyond rude. we waited and waited.she did not call our name or order number.AFTER i went up there and asked for the 2nd time about my order, she picked the bag that had BEEN sitting there ready, she just never called it. no apology or nothing. on top of that food was mid . not worth the money imo. read more