Still like the food but the fact that they reached out to me is incredible. As long as the problem is really fixed I'd suggest everyone give it a try if you want a good sandwich. read more

My wife just got back and told me that the guy on the slicer was a jerk to her. She said she ordered a 13 Reg, snd he pointed to the board and said nothing. After a few seconds she repeated the same thing, and he pointed to the board again. She waited, and then said, again a 13 reg on white. This ass then said," Now we are ordering right". You just lost customers for life. You are also very lucky I was not there. read more

With as busy as this place is there needs to be some kind of communication behind the counter. Not only with staff but customers as well. No leadership. No coordination here.I somehow got through line and waited 5 min to pay while the child of a cashier just stared at me clueless until I gave him what we ordered. At this point I'm confused so we wait in the lobby. After 5 min and 3 customers that were behind us exit, I then went up to the counter and asked where my order was, the kid told me it would be 5-10 min max sarcastically. I said ok, what name do you have for my order? No answer and a smirk. I provided the kid my name and confirmed my order with him. Twenty minutes later the kid comes up to me saying our order was lost with a big ole smile on his face. How cute. I asked for a refund and he slapped me with a get back in line. Ok. Then I assume the manager at this point figures out what's going on and proceeds to do the refund transaction. This is the most childish waste of thirty minutes I've ever had. Left without food and refund in hand. I hope the franchise enjoys the lost business. I know we won't be the last. read more

Jersey Mike's Subs - Delis Near Me - Fort Worth, Texas

#9 club supreme and meatball marinara. This store and it's employees are the best. The people working are super friendly and take pride in making your subs.. read more

Jersey Mike's Subs - Lil man loves his meatballs - Delis Near Me - Fort Worth, Texas

I came here on March 13th around 6:45pm. They were pretty busy and it was only two guys working. I didn't get their names but they were working their asses off. They were moving so quickly, making sure that everyone's orders were perfect while still providing great customer service. The food is always great here but on this night I was very impressed. Honestly they deserve a raise or some sort of recognition. They were great. Kudos to them! read more

Dropped in yesterday to pick up food for a gathering of friends. The food was fine but the staff was incredibly rude....I felt like I had been punched in the face after the experience. It began with the first guy asking me about bread, etc. He wasn't looking at me....so once I realized he was asking me a question I asked politely for him to repeat himself....whereupon he rolled his eyes. Next guy fixing the actual sandwich was worse....my friend asked me if she should get some cookies for the group. I said I'd pass because I was trying to get back on my diet. The sandwich maker then commented ...."Well I can tell you about your diet!"..... Besides the outrageous rude behavior it's dangerous for a food preparer not to be attentive to what the customer is ordering....food allergies, etc. Bad customer service, won't be returning any time soon read more

Employees need to learn to say hi or hey I'll be with you in a moment. Family of 4 was in front of me and the employees just stood there didn't take there order didn't say hi . I stood there at least 5 min . So I left ... In those 5 min no one was helped at all yet alone even welcomed . read more

The wait time is ridiculous for an online order. Defeats the purpose of ordering online! Stay away from this location if at all possible

Amazing sandwich shop! And go to this location not the 377 location. The two employees working were so kind and sweet that alone deserves 5 stars. It is so hard to find good young workers. I would like to especially name Kelsey :) Please recognize her for her kindness. PS: buh-bye Jimmy Johns! read more

The white girl that was the cashier was fine af . What's her snap . She was very beautiful and gave good service!

First, I went in tonight right before close about 8:50 pm - I could tell by the faces of the employees and where they were in their clean up that I was not a welcome site. I ordered a sub and kids meal. The young lady cleaning the grill threw her hands up and the employees barely spoke to us. I was not asked if I wanted everything on my sandwich it was just put together and handed to me. I did not want tomatoes, I got them. I was not told thank you or anything. I walked out at 9:04. My sandwich was drenched in buffalo sauce and barely able to eat it, it was so wet. I have not visited this store before and I will probably not go back because I was obviously an inconvenience. read more

Have been to this location many times. The staff take pride in making a great sandwich. Only negative- they don't have ketchup- most true New Jersian puts ketchup on cheese steaks- sad that we have to bring our own. read more

This is one of my favorite places to get food fast. However, I always have horrible customer service given to me almost every time. For this visit alone, the "open" sign was turned off when I pulled up at 8:20. Second, I walk in and ask to make sure they are still open. They reply "for like 20 more minutes yeah". I then responded "for like 40 right you close at 9?" I then get the reply from the worker "well actually 39 minutes." This comment was very rude and snappy. The workers continued to be rude to me and also had the entire restaurant already shut down with floors wet, which almost made me skip with no wet floor sign. My cashier was named Jacob. Overall, it was a horrible experience with unnecessary rudeness. read more

Super excited to introduce my family to Mikes subs.... they "forgot" to complete my $16.64 dollar sandwich. After a phone call Jacob (as the manager on duty!)had ZERO to say to correct it. We will not be back. Super awkward with a large family. They lost a lot of business read more

My bread was pulled and ready when the young man next to the veggies, removed his MASK to SNEEZE. This was about 2:45 pm today. Alliance-Fort Worth location. When I mentioned it to him, he had nothing to say. I walked out. I'm glad I attempted to get Jersey Mike's in person or I never would have known. This is unacceptable. read more

I seriously love a good sandwich and this location makes a good sandwich. What I do not love is a manager/owner or whoever the older gentleman giving everyone orders was. I presented the cash's with a $20 electronic gift card to pay for our $26 lunch. Being unsure of how to ring it up, she turned to the bossy man and said "she's using and electronic gift card" his response was simply "I've never heard of an electronic gift card" and offers no other assistance. I paid for my meal and will use my electronic gift card at a different location that assists their employees when needed. Additionally, in the midts of all his bossing, he dropped the Turkey for my club sub on the loot and didn't bother to replace it. Thankfully one of the other employees made it right. read more

I absolutely love Jersey Mike's. I'm from the East Coast and miss all the delis. They are a bit commercialized but still really good as well as the best offering in this area. I get their Italian (#13, I believe) or the Turkey and provolone. Either is great just depends on my mood... You must get it Mike's way, atleast once (Lettuce, Tomato, Onion, Oil & Vinegar, Salt & Pepper) they slice their meats and cheeses right there to order. That's a nice touch. They have hot sandwiches too, but I haven't gotten around to them yet. Mmm getting hungry writing this review... guess it's off for lunch. read more

Philly cheese steak to die for yall im not even playing. One of the top 5 cheesesteaks I've ever had in my life. I want to move to Philly after eating this sammy. The wife says the other sandwiches are good as well but really who cares with a cheese steak this good?! read more

This place serves the best subs around. The employees are friendly and it's always a great food experience here! The #5 is my favorite and they make an awesome Philly cheesesteak. Highly recommended for great sandwiches. read more

I love Jersey Mike's other locations, but this one can't seem to get it the sandwiches right. I never order anything special, or substitute ingredients, but if I'm not actually watching my sandwiches being made, I have to open the bag and take inventory before I leave. There is always an issue. This week, no bacon on my club sandwich. And this is the fourth or fifth time! Usually I catch the error before the sandwich is wrapped. This time, someone else picked up the order and didn't check. I honestly can't recommend this location unless you enjoy supervising the construction of your sandwich. . read more

This place rocks! It's hard to sass a sandwich up, but these guys somehow found the secret recipe to do so! It's called Mike's way. I love how they cut the meat right there in front of you that they take out of their deli case. You know it hasn't been handled by other people and sitting in a tray all day. You have to try the buffalo chicken cheese steak sandwich. Holy deliciousness! It was hot and dripping with buffalo sauce. Monday's you get double points with their points program which eventually gets you free stuff. Who doesn't like free stuff? read more

I'm addicted. The first time I've had a true Philly cheesesteak since I left home in PA. The staff couldn't be nicer or more efficient. The restaurant is always clean and I'll definitely be coming back often. read more

Jersey Mikes has great sandwiches. Jersey Shore Favorite Mikes way is awesome! Really can't go wrong here. I'm from Jersey and won't eat a sub anywhere else. Closest thing to an east coast hoagie I can find. Highly recommend. read more

Decent food but the tall fat guy that took my order was rude to my girlfriend and I. Just straight disrespectful and terrible at customer service. I would recommend him training for this issue he seems to have. We'll never spend our money at a Jersey Mike's again because of it. First impressions are everything and the behavior he showed totally ruined this place for us. I've never felt the need to download Yelp and write a review but this guys behavior made me think it was totally worth it. UPDATE: I work 60hrs a week and finally got back on here and seen this guys comment and message. I don't really care to give him free advice on how to manage his workers and explain the issues they have at this store with customer service. I think most people wouldn't come back to a place with subpar food and where the guy laughs at your girlfriend and says "if you want it" after she ask for gluten free bread. The guy should probably try some gluten free bread he was very overweight and fat. Also this Chris guy that's harassing me with questions on how to fix his store is ridiculous. Please don't hit me up again. I'm just giving people a heads up about how it is in this store and how my experience went. read more

I've been to all Jersey mikes locations in Tarrant county and they all rock. They make the best sandwiches and have the best staff. Fresh meat and bread. Eat there once and you'll kick yourself for ever eating at subway. read more

LOVE this place! Always fresh ingredients! The staff is always friendly and efficient! The Italian made Mikes Way is amazing!

This is the best sub shop ever. There are so many different subs to try and make sure to ask for at Mike's way! There is no other restaurant that can compare or come close to the flavor of Jersey Mike's. read more

Good subs, love the #13. The staff is always very friendly and helpful and this location is always clean. One down side is they serve Pepsi products and the drink options are very limited. read more

Might be a little spendy, but the service is worth every single penny. And they're QUICK. And delicious. Really can't ask for much more. Everything is super fresh. Only complaint is there's not as many toppings to add as say Subway. But their sandwiches are already pretty packed and you really don't need to add much if anything. read more

I would take this over subway anyday! Much better bread, meat, and toppings. While they don't have as many toppings as subway, they are of much higher quality, which I can appreciate. read more

I've said it once, and I will say it again. Jersey Mike's is the real deal!!! I am from New York City. To be specific, I'm from The Bronx New York and let me tell you, it's hard to impress a REAL New Yorker! But Jersey Mike's has impressed me with their quality of food and their wonderful, friendly staff who will actually remember you when you return. My favorite is the Philly Cheese Steak! I've been to Philly and I've had their Cheese Steak! Jersey Mike's will give them a run for their money! I love it!!! read more