Food is great. No complaints in that department. Management of the app orders is a problem. Rarely is my app order ready when promised, often not even started until i arrive and inquire about it. The ASAP orders I give a little more grace to, but tonight I ordered an hour in advance. When I arrived 5 minutes after my scheduled time, there was no order, no bag pending sandwich completion. They couldn't even find my order for the longest time. Someone obviously printed it off when it came in and figured they had an hour until pickup so it was shoved aside. After my order was found, I was told, "ok we're making it now". I was told this 2 times in between them handling in store and other app orders. Not cool at all. Conclusion: It's faster to wait in line in the store than to order in advance on the app. And certainly not too far in advance! I think management needs to tweak their organization systems some because this shouldn't be. read more

We arrived on a Thursday late morning for a sammy. Service was very friendly and helpful. We got the giant Super Sub, "Mike's way" including the pepper relish. It was great, fresh and far more than we could eat so we brought half the sammy home for later munching. read more

Jersey Mike's Subs - #5 The Super Sub - Fast Food Near Me - Portland, Oregon

I like this place. Not the cheapest sub in town, but I never am left hungry or feeling like I didn't get my money's worth. We usually do grubhub for this place, so I don't go in here very often but the food is good! We got two subs, cheesesteak and the number 4; which I love them both. Subway doesn't have anything on this place, but, again, you'll pay a lot more. Delivery is always in a very nice bag and is sealed to prevent tampering (if you know what I mean). read more

Jersey Mike's Subs - #4 The Number Four - Fast Food Near Me - Portland, Oregon

No complaints with jersey mikes ,they are the best sub shop. They are always nice to serve you

This is more for the owners of this shop more than anything..... The staff was trying hard, but they are just undermanned during busy times read more

Tried the salad bowl last night. Not impressed. $15+ The salad was small for the price and wasn't even filled to the top of the bowl. I asked for avocado to be added. It was a small spoonful for $2.75. Very disappointing. This location has some consistency issues. We have had great subs and terrible subs. We generally order from the app and almost never get the items that we checked off in the order form. read more

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We opted for the giant size turkey and provolone. Sandwich tasted great but shrinkflation has shrunk this down to a not worthy status for the money. read more

I ordered pick up through Yelp. It went to GRUB hub. I received the confirmation email it had been received at the location I needed. Went to pick it up 40 minutes later and they didn't have the order. I received notification through GRUB hub it was ready for pick up as well. When I got there to pick it up and they could not find it. Said they do not have it. Two of the employees were really rude about it. Kept asking me For names so I gave them name options. Couldn't be bothered by it. Kept telling me it went to a different location even though I told them multiple times, no it went here. I have the order info. Then the shift manager came to help. He was really kind and tried his best to figure it out. Called his manager who walked up at that time. He was really nice. I showed him the order on my phone, it did get sent to that location, I showed him the payment info. After 20 minutes he took my name And all the missing order info I had and asked what the order was, 5 sandwiches and chips. He had them made right away so I could be on my way back to work. Reason for sharing this whole s***show of events is DONT ORDER VIA YELP. Use a different app if you have one. This is so far the only issue we have ever had at this location or any Jersey Mikes. We Either order or eat at this location 3-4 x a week and the sandwiches are always great. Fresh and usually very timely no matter how busy they are. Staff are generally much more pleasant than this experience. Kudos to the shift manager for trying to help me (since this was not an error on my end) and the manager for realizing that as well and just making it right and getting my order taken care of all While being nice. He's a good example for the other employees. read more

such great sandwiches everytime I come in I'm greeted with a smile shown friendliness even when it's busy I'm remembered it's an awesome team and I'm glad to come in every time read more

Amazing food amazing service, staff always smiling and making me feel welcomed and invited, will come again

Not sure what's happening with this new crew but they aren't it! We walked out and went next door! The energy from the staff was absent, made no eye contact and the girl making the sandwich ahead of us was pushing her fist into the bread. No rosemary bread was available and it just didn't look appetizing like when they first opened. Super disappointing as I was craving their sandwich all day. read more

realy really nice people. it's always cool having people know what they're doing and care about the food. it's always a good expierence coming in, the room is full but not too crowded. you feel included with the workers, like they genuinely care about your day. 10/10. read more

There were 4 people working the day me and my friend came in. They took our order and the woman's after us. It was 10 minutes before they started working on our order. 3 workers were standing around or stocking. They filled the woman's order before even starting on ours. The Philly Cheese was great! I feel they could have been more efficient. read more

The staff is extremely wonderful, the place is always neat and I've always been served the freshest food. I come here a few times out the month and the 122nd location is definitely the best! Andrew is a rockstar whom made me my own custom sandwich and I LOVE IT!! Give them all a raise for the hard work and dedication they all put into this establishment. - Monty C read more

I'm from the mid-Atlantic and grew up on subs & steaks. I was super hungry & have resisted JM's due to it being a franchise. My car led me in. I got the Turkey with provolone & was happily surprised to see the cherry peppers. The staff was friendly & accommodating. The place was clean. I was impressed by the efficiency & speed. I purchased a medium size thinking I'd have half later. Nope. I snarfed it all on my way home to The Gorge. The bread was pretty close to the east coast original. I'll be back & will make it a regular stop when I come to town. Nom nom. read more

Awesome sub. Sad to see Andrew wasn't there but the store seemed decently ran without him. Great job team!

These are clearly the best subs in all of Portland. My favorite is the #6. You will love it if you like roast beef. My only complaint about this place is they consistently run out of stuff. Oh like, bread and meat. I guess when you have a bunch of kids running the show then there will be mistakes. Other than that it's great! PS always order your sub Mike's Way read more

Ordered a giant roast beef & provolone sub Mikes way. It should have had roast beef, provolone, tomatoes, onions, pickles(requested), lettuce, Mayo, oil & vinegar. What did I get, roast beef, provolone, bacon & lettuce, onions and a small sprinkle of oil & vinegar..... nothing else! The sandwich was dry and tasteless..... no flavor at all. This was my first and may I say last visit to this location. I put mustard on the sandwich to give it flavor. This is the yellow sauce you see in the picture. I should also add there were five employees on staff at the time. They were very unorganized. It took about 10 minutes to get my sandwich and there were only three customers in the store. One of the three customers left without ordering because he said he had waited to long. read more

Jersey Mike's Subs - Fast Food Near Me - Portland, Oregon

Every time I come to this location, the staff has communication problems between each other, attitude towards customers, delays in filling online orders, and orders for other customers are filled long before mine. The soda dispenser is out of multiple sodas and the tables and floors are a mess! They drastically need an overhaul on their customer service and the way this location functions. read more

Pleasantly surprised at how good their Cheesesteak sandwich is. I have yet to try the chicken version. But it will be difficult to not order the traditional every time. I'm picky when it comes to cheese steaks...There are a few good spots in PDX but mostly kinda meh. Jersey Mike's goes on my list of 3 fave Cheese steak joints in the 503 read more

I have been here several times and things have always been great. But today, I ordered 4 sandwiches and only got 3. To add on to it every sandwich was wrong. When we called to tell them we were missing one, they didn't care, (when we told the girl the problem she even went on to say I'm busy) it was a what are we supposed to do about it kind of vibe. As someone who frequents this location this experience as a whole was extremely disappointing. read more

The manager Joey went out of his way to make my family's experience here was special he made sure all of out orders was perfect and service was fast. read more

I never go to this location , Its like a bunch of kids running it that don't have a clue , The guy that made our sub was out smoking then walked in and didn't even wash his hands gross they are VERY VERY slow I don't get it and its dirty we call this the getto Jersey mikes read more

I just stopped at Jersey Mike's to get dinner. I ordered four giant sandwiches, and the place was very very dirty and disgusting. I watch the gentleman that was making the sandwiches dip his rag and cleaning solutions and then proceeded to cut the meat with the same gloves he had on I asked him very nicely. Can he change his gloves because I didn't want to eat solutions he told me it's fine That it wouldn't hurt me. I was like wow really I would not eat here for nothing in the world. The place was very very disgusting so you know I left those four sandwiches there and told him his crew can eat it and he was very rude and rushy about ordering the food all the tomatoes the lettuce, the onions was all scrap at the bottom of the barrel. I asked him could you make it fresh he told me no, and he had no more tomatoes. I asked to speak with his boss. He walks in the back and comes out with tomatoes, but he just said he didn't have none. Somebody need to take a look at this guy very disgusting and the whole crew look like they were high and the cold thing about it I'm from the East Coast in Jersey Mike's has good sandwiches, but with people like that working, it's going to ruin the business and his reputation!! if I could, I would give them a big fat zero read more

Jersey Mike's Subs - A very filthy meat cutter with meat sitting there that looks like it's been there all day - Fast Food Near Me - Portland, Oregon

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Lousiest Jersey Mike's I've ever been to. They shorted us by one sandwich and when we returned to get it, there wasn't even an apology. They barely even acknowledged us! They made the sandwich and we went home, to find out we did not have the bacon that we paid extra for. This store seriously needs better management or better employees or SOMETHING! We will NOT be returning to this store. Piss ass poor representative of a great restaurant! read more

Your sandwiches are good but the location on 122nd and Halsey is ghetto. Bro, working, literally reached over the counter while ringing me up and put his phone number into the card reader and took my reward Points. I don't even know what to say about that y'all ghetto. SMH read more

Ordered 6 sandwich's, one was removed from order without any contact. So, that's a group of people, & one just doesn't get dinner.

The tables are dirty, and the counters are nasty. I just watch a man sweep off food with his gloves then make a sandwich with the same gloves. Then half the works left one girl to make the sandwiches by herself. read more

Got 3 regular subs to go, probably about 2 nights ago. The food always taste well so no complaints there, but the place was an absolute wreck. The garbages were overflowing in the lobby, tables were not clean, behind the counter where sandwiches were being prepped was completely filthy. Food debris, an crumbs were piled up everywhere. From my perspective I could have assumed maybe they were busy? But there was a random dude that rolled from the back several times just Kickin it. An when we left, he walked over to help himself to soda, just being nonchalant. I don't know, it was just grody. I would think cleanliness would take priority over anything else at that point.. read more

The employees here are always super nice, the sandwiches are great and served fast! I always get the number thirteen, Mike's way light juice (they put way too much of that stuff on there ) read more

I preordered my sandwich, drove 10 minutes and walked in. There was a palatable level of tension that permitted the silence. The employees were moving with all of the urgency typically only displayed by very old tortoises. Ten minutes later and only one sandwich has been made and still I wait. If you say somethings going to be ready, it should be ready. If you are running behind, you should move with the urgency. This will be the absolute last time I come back to this location, and maybe any Jersey Mike's in the future. read more

We ordered Tuna Fish sandwiches with multiple toppings and got only tuna fish on bare buns. Who orders a sandwich with nothing on it? Well, it turns out that an "X" is put next to toppings selected on Grubhub. I thought the "X" meant you did NOT want the topping. So instead of getting everything on our sandwiches, we got nothing. Anyhow, the tuna fish and the rosemary bread was good, but the sandwich was incomplete without any toppings. I think a check mark or a plus sign should be used to select toppings on Grubhub. read more

I went to Jersey mikes today and spent $17.00 on a sandwich and it was disgusting I asked for light mayonnaise and mustard and no cheese and they drowned my sandwich in both, put cheese on it and drowned it in oil and vinegar! This was done on purpose by your employees and I will never eat at any of your establishments again! read more

They just can't seem to get a mobile order right. They've gotten mine wrong not once, but twice. Should've learned. I would echo "Deb H's" review. read more

Good subs. I have a complicated order and Gavin is usually very helpful and patient. On top of that the icing on the cake is literlly his cake. He is so dummy thicc it's painful. I'll see you soon. read more

JM's has been a favorite for years but WILL NEVER give this store any business again. Totally ignored by at least 4 employees while the only "other" customer in the store was being slow in ordering from a couldn't care a darn attitude that actually told me to stand over at the order sign to ignore me and not alert the rest of the crew they had 2 customers in the store to my prevail no one cared, I felt that I was being drawn into a verbal confrontation, so I left in shock, spent my hard spent $ to feed my family from a team of employees that gave a crap. Add this , food scraps could be seen on the floor from the counter. read more

Go to the one on cascade. You'll save time. This shop is utter chaos and glacially slow. Everyone at this store is apparently a trainee. Save your time and sanity and go to the cascade store instead of this trainwreck. read more