I usually come here for oil changes and they are always very fast. I was literally there today for 10 minutes. Staff are always nice and very polite and welcoming. read more

Clean, courteous and fast. Didn't try to sell me on any additional services either for my 2011 vehicle. Will definitely be back!

Took it here for an oil change and air filter replacement. They stripped a screw and tried to glue it back in. Not sure why they would do such a thing b/c the next mechanic to touch it is going to find it and not be able to get the screw out. Our regular auto mechanic found it just a week later. We went back to ask them to fix it under their warranty program and they belittled the problem and refused to fix it. Also, oil was leaking from the oil reservoir post the oil change. They talked down to us about this as well. read more

Friendly & very welcoming. I'm glad I came to the this location they have great service. I tried going to Jiffy Lube on 4404 w Montrose but it was an hour and a half wait. I guess I wouldn't have mind waiting but they weren't very attentive. So I left & decided to look elsewhere. I'm happy I did. read more

This jiffy lube is absolutely spotless. The employees I encountered were courteous and friendly. Aside from the normal gratuitous upsell (soft upsell) on stuff you don't need I literally got in an out of here in less than 15 minutes. read more

This is my regular Jiffy Lube stop. The staff is conscientious and polite. They checked my tires on my last visit as my tire indicator went on. They were very through and told me I had 2 nails in one tire and needed to repair it. They were not able to repair them as nail position would not allow. I took my car to Firestone where I had my warranty and they didn't even bother to inspect them and just put "air in them". But that's another (bad) review. Highly recommend this Jiffy Lube location. read more

I have been coming to this Jiffy Lube for 2 years. The service is incredible and I am always serviced very quickly. The staff seems to truly care about you and they hustle! This is so rare in Chicago! I love coming here and it's rare to see an oil change location move as quickly as these guys do. I am a loyal customer to this Jiffy Lube! read more

Don't go here they can't do an inspection because they don't have a certificated mechanic! I went for a oil change and call them because my alarm was disable after oil change and they couldn't give me any information about it the so call manager sucks btw. read more

Very clean inside and out very prompt. Best place for a quick oil change very courteous including the service as well

Slow. Slower and slowest. Came to get an oil change and people that came in way after me with no reservation we're getting done way before me. To say the least it's not ideal after work. Been coming here for a long time and won't be coming back. read more

I'm not one to write reviews, but I had a broken splash guard and Brian helped me get it fixed on the spot and didn't even charge me. I will definitely going back to this Jiffy Lube the next time I need any work done. It's not all the time that you find a place with integrity, not trying to get every penny out of you. Thanks! read more

Couldn't have been quicker or easier. I came on a Sunday afternoon and expected to wait a while, but I was out in fifteen minutes. The staff was clear about the recommendations and options and didn't push any upsells. They were incredibly efficient and friendly. Car shops can be intimidating as a young woman, and it made me really comfortable that both the cashier and one of the technicians were female. I found a coupon on my phone while waiting on chicagolandjiffylube.com for $10 off my oil change, which was a nice bonus! read more

Awesome experience at Jiffy Lube. They were kind, courteous, and fast. They just changed my oil without a fuss or trying to sell me a bunch of things I didn't need. I was in and out in about 25-25 minutes. It was great and I'll definitely be back in approximately 3000 miles. read more

It is pretty obvious what this place does. The only tidbit I would offer is to not go one a weekend after 9:30. The lines are insane! Best is during the day on a weekday. The facility is situated on a difficult corner, traffic wise, but the location is great. read more

This Jiffy Lube has wonderful service, I was very impressed! I showed up without an appointment to see why my car was making a strange noise. As soon as I pulled in, they asked me what I needed and pulled my car in to the service area. An employee then escorted me to the lobby, where they had free Keurig coffee. Within about two minutes, an employee came in and told me that my car was making strange noises because it needed more power steering fluid. I knew that I could change the power steering fluid on my own, but I asked if they could just top of my oil for me. They were happy to do so, and it cost less than $4. They opened every door for me and even escorted me to my car at the end. My car is no longer making the strange noise, and I will definitely go back to this Jiffy Lube in the future! read more

I had a wonderful experience at Jiffy Lube. They began working on my car as soon as I arrived. It took approximately 20-25 minutes to have the oil changed, the tires rotated, and the car vacuumed. The waiting room was clean and pleasant. I used coupons from their website on my cellphone for discounts. As I left, two different employees held doors for me and wished me a great day. It was a lovely experience. read more

Horrible experience. I warned the front desk attendant that the mechanics cannot put my car windows down as they needed to be repaired. She assured me they would not touch the windows. At the end of the service, they had me pay. When I walked outside I found the windows had been put down. They did not even have the decency to report the problem before I paid or discount the service. They did not acknowledge the extreme damage they caused (my car windows are permanently down and require over one thousand dollar repair). They did not help fix the problem. In fact they blamed me for their error. The manager preceded to argue with me about the events of the day. I will never use Jiffy Lube again. read more

I couldn't have had a better experience here. I came to get my oil changed. It was super fast, the waiting room was clean, but most of all, everyone there was beyond nice! The men held the doors for me (which took quite awhile as I needed to get my baby out of his car seat and strapped into his stroller). They were so patient. After they were finished, they did the same thing, even waiting at my driver's door to shut me in. The woman at the counter even took the time to hand me rebates to fill out and mailed them in herself! I was so thankful for their kind treatment! read more

I took my car here for a standard oil change because I got a groupon...huge mistake. I have a manual car and they had someone who was clearly not proficient in driving stick shift move my car--he stalled the car about a dozen times while trying to pull it into the work area, and each time he stalled, it took a few times for him to start the car again (I don't think he remembered he needed to step on the clutch to turn it on). Completely unacceptable for an auto place. Needless to say, the next day my car had significant trouble starting. When I took it to get checked out (NOT at a Jiffy Lube) they told me the starter was shot (very likely caused by incessant starting/stalling). After installing a new starter, something still wasn't right. Turns out Jiffy Lube put the wrong kind of oil in my car. How can a place that specializes in oil changes put the wrong type of oil in?! I went in for an oil change, which I didn't get, and left with a bill for $300 worth of more work. Thank you Jiffy Lube read more

I just wanted to provide another 5 star review, because I continue to have great service. I went in over my lunch break to get my oil changed, tires rotated, and a new brake light. It was pretty busy (just about every waiting seat was full), but man, their team runs around like organized maniacs! You can tell Jiffy Lube values teamwork, because they are able to expedite everyone's service with quality work. Despite it being busy, I was at their facility for less than a half hour. I mean you just can't beat it. read more

Worth place ever, they don't know how to clean all fuel system (fuel flush), injection and exhausting system, they put in gas tank one bottle liquid which is costs around $20-30 and charged me $80!!! read more

Another problem . They don't listen. Last time they did not put the sticker on the windshield 2.. this time I told them to. It replace the air filters engine and cabin. She brings them to me , the cabin filter is smashed and un usable. They suck. Don't ever go there. I wouldn't trust them. Don't know why I went back. I back to the o e in Ashland up north. It 5 miles out of the way. They said fog lights and rear plate lights are out. I'll let u know. Also this is a mark to make sure nothing else is wrong after I leave. read more

Wow, best service I have received from any retailer in a long time!!!! It is so energizing to see a team that offers up subject matter expertise and expedient delivery, all the while delivering it with a smile. Big thumbs up, I would go out of my way to get service from this place. read more

Needed an inspection for my car and was in and out in less than 10 minutes. The staff may look a little rough but everyone is super nice and professional (held doors, ect). Going to consider doing my oil changes here. Would go back to and recommend. read more

I recently got my oil change at this Jiffy Lube. Customer service at the front was satisfactory, but I was unhappy with the actual service. I received the paper saying all the services done, one which includes airing my tires. When I got my car back, my low tire pressure light was still on. I then checked the pressure myself and the psi said 25, even though it was supposedly filled to 36. I had to hurry to work, so I didn't get a chance to take my car all the way back around and wait in the long line. I ended up paying to fill my tires on my own. This makes me really question if they skip out on other services often. Due to this incident, I've lost trust in Jiffy Lube. CHECK TO MAKE SURE YOUR SERVICES WERE ACTUALLY COMPLETED! read more

Went in for a routine oil change today. Everything went fine and the people were nice, but when I got home I check under my hood and they had broken my oil cap. I went back, and the guy explained to me that my cap pops off and the bottom BARELY unscrews. Which is a lie, that's not how oil caps are. He said he "forgot to tell me" and since the cap still does come off I didn't cause a big scene and left. But I won't be going back there. Caps are cheap so I don't really give a shit about that but I'm more mad that they weren't up front about it. Go somewhere else where they won't just send you on your merry way w/o alerting you to issues. read more

Wish I could give them 0 stars!! Where do I start?! This was my second time at jiffy lube ever in my life. Connivence I thought. WRONG! It was not convenient when my 2009 Nissan broke down on the side of the highway in Springfield, IL. THIS JIFFY LUBE PUT THE WRONG TRANSMISSION FLUID IN MY CAR, then DENIED DENIED DENIED!! the color was wrong everything was wrong with this whole situation! I went in for an oil change, then they tell me I needed a transmission flush at 60,000 which I doubt I did. Then they put the wrong transmission fluid in my car! My car breaks down on the side of the highway in a town and place we didn't know. The women who checks you out talks so fast that you can't understand a word she says but thats their gimmick. You think okay I should trust these people, they know what they are talking about WRONG. They ended up paying for this horrible mistake, so I guess thats the star (after endless back and forth). You are better off going to a dealer, Ive learned my lesson the hard way! read more

This is now the second time that a tire has magically gone flat following an oil change at Jiffy Lube. The low tire indicator went on immediately following the service and, of course, I had my second flat tire thanks again to jiffy lube. I am no auto mechanic, but I find it HIGHLY unlikely that it's just a coincidence that I have gotten flat tires twice in the past two oil changes following a Jiffy Lube oil change. I will no longer be going to this location or any location for that matter. Jiffy Lube - you have just lost a life-long customer due to your shady service and ridiculously poor customer service experience following this second incident. read more

The service is professional. The guys are very responsive. However.....they list the prices and then added a 10.00 extra fee! So mad. The price fails to mention that they charge for extra oil. I wouldn't know ahead of time if I needed more or less oil. Very shady and makes me not trust them. The service was done and I couldn't argue any further. Makes me wonder why I'd take my Lexus to anyone other than Lexus or a shop I trust. Hidden fees....not cool JL Clybourn. They did walk me to my car in broad daylight. That was worth an extra star. read more

They used to be great, lately I've rec'd mediocre service. They say the script to the customer perfectly but the quality of work is declining. They forget to put things back on the vehicle properly or there's a new problem they've created with their careless work. I hope they improve, I like this place, lately not so much. read more

I have to find a new oil change place. The last time I was here, for an oil change, it took two and a half hours. They apologized profusely. This time, I've been here for over two hours for an oil change and new spark plugs. This can't be right. They also keep giving me inaccurate wait times. 30 minutes. Another 40 minutes. Another 20 minutes. They're courteous, and they don't try to sell me additional, unnecessary services, but I can't keep spending over two hours here. This is ridiculous. read more

I came in to this Jiffy Lube to get new tires placed on my car and an oil change. I was misguided by the Oil change groupon, and they ended up pricing my tires incorrectly and a manager was not there to correct the price. I called the manager and he kindly apologized and told me to come in any time and they will do the tires for the agreed upon price. I came in on a Saturday (this managers day off). Since he was not there and was not picking up his phone I had to come in another time. It was fine that they could not do it, but they waited two hours to tell me this. So I wasted all morning waiting to hear news they could have told me over the phone. On the third attempt to get my tires placed, they were successful at putting THREE of the tires on. The mechanic broke two of my lug nuts on the last tire. He went to the Pepboys and bought the cheapest lug nuts to replace them (and charged me) The only reason I am writing this Yelp review, is because today I went to take a look at my car and I noticed that I had rusted lug nuts. The only ones that were rusted were the ones that they replaced with cheap replacements. I also noticed that all the fasteners under the hood were missing. I do not know if this is from when they did the oil change, but I have only taken my car to the Lexus dealership to get repairs, so I do not think they would have removed all the fasteners around the engine area. I am incurring a ton of additional car expenses due to the low quality care at this Jiffy Lube. I don't recommend. read more

I have always been the kind of person who waits until I can go home (like, to my parent's house) just so I can get an oil change at the place I've been going since I got my car at age 16. Considering I'm now out of college and don't make that trip very often, I resigned to the fact that I would have to try a new place, and I assumed the service would be for the worse. I am so thankful that I was wrong. In fact, the first thing that crossed my mind as I left was "Wow, I need to write them an awesome review." Yes, I will admit that it is awkward to get into, but I pulled up behind the bays and before I could even gather all my items from my car, a gentleman came out and opened my door for me. He also opened the door to the building and pointed me in the direction of the waiting room and amenities. I waited not even 10 minutes until they called me up to give their "diagnosis" of my car. I'll be honest, I have no idea what is a reasonable price for car repairs, but I am glad that someone knows what needs to be done so that my car doesn't fall into complete and total disrepair. I chose to fix some of the things (filters, etc) that they recommended, bringing my total cost to $70. I have no problem paying that when the service is 10x more professional than any other car service I've been to, and when the total wait time for all services was under 30 minutes on a weekend. Check it out! read more

Bottom line: Don't go there. They are understaffed and overwhelmed, and it seems they don't do all that is promised in s "Signature Jiffylube Service" I think this place is understaffed and overwhelmed by the amount of work and clients they get. I was in there on Thursday, and I don't think their air machine works. I went in there with a with a low pressure tire light on and I asked them to check in to the pressure it looks like they aren't able to do that, as I had previously seen someone else with the same problem she came back and asked them about it and they said that it would take care of itself as soon she road it. This was no the case. I went back the day after and I asked them to put air in my tires they said they were too busy to do that and I asked them to roll out the machine so that they had the air so that they didn't have to get in line they also said that they couldn't do that, after asking, the manager came out and he kind of yelled at me and said he couldn't take care of me that he was too busy I asked him if there was anything you could do he said no that maybe I had a nail in my tire I afterwards went to a tire shop and this was not the case as they put air in the tires and the light automatically went off. They should not advertise or promise to do something when they are unable to come through or to do what they promised that they would do so if they're not doing this part of their service. I can only imagine what they're not doing, of everything they are supposed to be checking. I would suggest not going there or going to another jiffylube until someone from management checks into this. place read more

this place is fast, efficient and super friendly. plus at the counter when I was debating to get certain services they offered me discounts. such a great location! read more

Excellent customer service!!!! From the moment i drove in everyone was so professional and welcoming. Angela took the time to go through everything with me and answered all questions thoroughly. The maintenance team was so fast and I love that they opened the door for me when i was ready to leave. The facility is very clean and peaceful. Highly recommend!! read more

Did not do a good job with their claim that they top off all fluids. They always try to over sell stuff that you don't need. Dishonest people. Refused to honor a coupon that they sent me in mail. Charge $25 for tire rotation which is usually free or max $10 at ALL other places. Is that a rip-off or what? Won't be going back to them again. They deserve zero stars. read more

needed an oil change... the service was super fast (i was in and out in 20 minutes), the place was clean, they offered me coffee, and the staff were very friendly. i liked how they didnt push any extra services on me...like a lot of other jiffy lubes or auto-related places. i was told frankly that i did NOT need the upgraded package, and that other services would benefit me, but that there was no immediate danger/concern/problem if i did not get them. all these things will absolutely ensure i go back there. trustworthy, fast, and friendly...what else do you want in a cheap oil change? read more

I googled jiffy lube and ended up at this location. The service was great and the team working on my car were delightful. The employee that was helping me suggested I try to find an online coupon before paying. Honest mechanics! read more

I don't write a lot of reviews, but this place blew me away. They run a tight ship - I was in and out fast, but treated well every step of the way. Thanks for great service and an easy process! read more