Quick, easy and great, friendly customer service by Abraham! I pulled up to the sign for Vehicle Inspection and I was approached within 2 minutes. They asked me what I needed and I was told to park and pull up again once the vehicle ahead of me was finished. After around 20 minutes, the car ahead was finished and I pulled up to the bay. Abraham was nice enough to help me out with my vehicle inspection and he definitely knew what he was doing! He had the paperwork ready and knew exactly what to do! He led me through each inspection point quickly and with a great attitude. Afterwards, I was led inside and the paperwork was filled out and then I paid for it just like that! I came at a very good time (Friday around 3:30pm) because there wasn't very many cars at the time. I definitely appreciate Abraham who took the time to finish my inspection as quickly as he did. I was in and out in less than an hour for my Uber and Lyft Vehicle Inspection! Definitely recommend the customer service here, thanks again Abraham! read more

Refused to give me the oil I asked for and insisted that I had to upgrade till I just eventually left. I get it. Dude you wanted to upsell me but I straight up knew that I didn't need it. Sadly it seemed that I got this drama when I went alone because when I went to another location later with a guy friend I miraculously didn't get any drama when I replied that I didn't need it & to just go with what I said. This behaviour is hecka gross. Absolute nonsense. They put the drama into car ownership sadly. read more

This place has amazing customer service! I've been to another location that didn't help me out as efficiently as Miguel did here today. I came around 1ish and was not busy at all! This place is quick and efficient 5 stars definitely read more

Miguel was very helpful in assessing my car issues and gave great advice on what needed to be fixed!

Great oil change and they noticed my coolant leak from the water pump. Excellent service

Miguel was amazing. He educated me on the oil that I needed for my car and why why other oils wouldn't work. He also when I was worried about the price he offered the Yelp review discount so I am feeling this out for him. Thank you very much Miguel. Hope you have happy holidays read more

Always thorough and quick service. This jiffy lube always makes the process easy and reviews everything beforehand

Amazing quick service Polite stuff Highly recommend Love when people appreciate your and their time read more

Miguel is an awesome friendly manager that answered all my questions. Quick service while I handle work emails.

I get my 2 vehicles serviced at this location since it's close to my work. The service has been great so far. Yesterday I dropped in at 6:30pm (30 mins to closing hour) and one employee joked that he was hoping I would not want oil change since they were going to close early. Okay i get that. Today I was driving to Las Vegas and felt something was grinding and hitting the road. It turned out they forgot to fasten the plastic engine cover located underside of the engine. I am still driving around to the nearest Jiffy lube for half hour to get this fixed. How can I entrust a mechanic that forgets to put the parts back together after oil change??? read more

Jiffy Lube Oil Change - Engine cover was not fastened with bolt and It's hitting the bumps and roads - Auto Repair Near Me - Orange, California

Very friendly customer service and Miguel was willing to answer any questions I had. Would recommend this location.

Pulled up for a simple vehicle inspection for Uber driving and the supposed manager never approached me. I know it's a simple inspection of lights, brakes, seatbelts, blinkers and he told me 30 min wait with one car getting a service in front of me. Two other employees just sitting around in the garage. I finally called one over and he looked at me like I was bothering him. Horrible job. read more

Miguel did a great job with my oil change and tire rotation! My car was done in a timely manner as well!

I brought in my 1999 chevrolet silverado 1500 in for an oil change. I was greeted by a very rude female employee who said they couldn't change my oil because my truck was "too low." Keep in mind i'm on a 3/5 drop... anyways I told them I had done it there prior with a slammed acura rsx. They went to check my miles and since my dash wasn't working, they refused to do my oil change. It seemed like they were looking for any excuse to not do my oil change. I went to a Valvoline instant oil change down the street and they did it no problem. I posted pictures for proof. Never coming back to Jiffy Lube again. If I could give this place half a star or 0 stars I would. Avoid this place at all costs. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Orange, California

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Abraham was super helpful to my bf for all his car needs. Was well taken care of~ thank you!!!

Excellent service. Miguel was very helpful and he answered any questions that I had. Will definitely be coming back herez

I was in a pinch and had a meeting to make and Miguel was very fast and efficient and helpful!! I will definitely be returning for all my oil changes. Thank you!! read more

I'm done with this location, within the last 2 days I've been turned away twice to get my brake pads replaced. After having a good experience with them prior. Tried right when they opened, 2 days later 2 hours before close. They said their "brake" guy wasn't in. And it would take 4 hours. Which is ridiculous. I got an oil change and the front one done in 2 hours. The guy running it has zero customer service on how to talk to customers. I'm done with this location. read more

Short wait and quick service ! Miguel the assistant manager was amazing at explaining and show what was done to my car and what needs to be done to my car! Everything was so quick and easy, can't wait to come back again! read more

Went for an oil change on my backup car on sat 2/16. I had them in the past replace the serpentine belts, they were now squealing. They told me all my serpentine belts were cracked and about to break, said it was dangerous to drive like that and they could replace them. After leaving I bought a set and took all the belts off, they were all in perfect condition. Sorry but not only did they they try and skim me for service I didn't need, they wasted an hour of my morning taking the car apart. Won't be going back again. read more

Jiffy Lube Oil Change - 3 belts that were apparently cracked and about to break :( - Auto Repair Near Me - Orange, California

Excellent service In and out in 15 mins Car clean vacuumed tires Lester is just so professional read more

Very satisfied with the service. Miguel was very helpful. I highly recommend this place !!! Amazing fast and friendly service

I had the best service from here today. All the employees were very friendly n knowledgeable. Definitely coming back here again. The manager Miguel was so helpful. Thank you Savy read more

I ALWAYS enjoy coming to this location bcz they're reliable, efficient and honest and get they hold no punches on getting your services completed! I had a hose that was deteriorating on a previous visit and they alerted me to where I could take it to my mechanic to get fixed before something drastic happened. I ALWAYS get my oil changed here and I'd advise coming to jiffy lube first BEFORE heading to your mechanic. It might save you time and money! Well done Jiffy Lube! read more

Went in for an oil change after another place had a 4+ hour wait. They took me right away and Miguel was very helpful in explaining everything, especially since I don't know much about cars. They checked my air filters, coolant levels, etc. as well. So helpful and fast too! read more

Got my oil change and some other things done. They were great about telling me what I needed and what is just recommend. Very friendly and also had outside seating and mask required so I felt safe. read more

Miguel was fantastic. Answered all of my questions. And my oil was changed SO QUICK!! 5 stars for sure

Great customer service all throughout! Very accomodating also! Everyone is helpful and friendly! Will definitely come back!

Came in for breaks & rotor change, very thorough & did what I needed & then some at a reasonable price, very friendly staff too.

I come here often for my oil changes and they are really friendly and they don't push you to get more things that you want to wait on, I came here today for and oil change and other things and Miguel helped me out, answer all my questions and was super helpful. Also o didn't have to wait to long for my car which is a plus!! read more

Ah. Jiffy Lube. It's a place I used to hate before coming into this location. I always knew about cars growing up a tomboy and have even worked on my own before deciding losing a nail wasn't worth the work. I know. Prissy me. I always hated doing car maintenance alone since it always seems that an unsuspecting woman always gets told more is wrong with their car than is. I came to this jiffy lube on a Saturday afternoon and was pleasantly surprised that there were not that many cars there. Yaaaaas. Winning for not having to wait. I spoke with a man named Lester and another ( I'm sorry! I have forgotten your name :( ) I handed over my keys, let them do the initial check and start on my oil change. Surprisingly, there was no real talk of add one and definitely no pressure in acquiring a tire rotation, a new air filter, etc.... ( you name it, I have been asked it. Honestly other jiffy lubes went even as far to say I needed a transmission flush on a 2013 vehicle with 30,000 miles on it) I sat and waited inside. The inside is like any other car maintenance place with an array of housekeeping magazines and your usual tabloid nonsense. However, they did have the college football same on. Yay! It took about a max of 30 minutes for my car and it came out super fast. I drove off loving the way my engine ran and how the shifting was even smoother than ever. Disclaimer : I have been to this jiffy lube multiple times and have ALWAYS had the best of service. Prior to Lester, a man named Jesus got me in on thanksgiving eve and even stayed later for me. This place has the best customer service and is amazing to everyone. This place is the real deal with real people looking out for the consumer. Thank you for always striving to be the best for your consumers! I'll always recommend this location above the others! read more

I will never use the business again. They bait and switch. I called to get the price of an oil change, I gave them my make, model and year of vehicle. I was quote $102. I had a Jiffy Lube coupon for $15, so I thought this is a good deal. When I got to Jiffy Lube they said the price was $123.00. I asked the manager why I was quoted $102 and he relented and said he would take $18 off. When I signed the $123 quote the service person told me the $18 and the $15 coupon would be taken off when I paid. When I went to pay the total was $130 as the manager said tax had been added to the quote. The manager offer me $20 off instead of $18 but would not honor my $15 coupon. So I paid $110 for what was initially quoted as $87. This is a rip off joint! read more

Visited this morning for an oil check. Miguel was professional and obligingly showed me the air filters when it was recommended they be replaced. In and out in about 30 minutes while I sat in the sunshine on a beautiful CA fall day. read more

Such great service and pleasant people. Shout out to Miguel!!! Thank you bring your car get it done right.

It was time for an oil change, after my a cross country road trip. I'm used to getting my oil changes at the dealership, but I wanted to get it done asap. The crew was very professional and organized. When I pulled up to the service lane, I was greeted and checked in promptly. My car was serviced in a timely manner and they vacuumed the front and back. Based on my initial experience, I'll be back. read more

I wanted to get my oil change done before the start of my weekend and only had 1 hour of my lunch time to have it done. This Jiffy Lube is one and a half miles from the east of the the 57 Freeway on Katella at the Home Depot shopping center. I pulled my car up on the northside of the building and I was greeted promptly. Several cars were ahead of me that got me concerned if I will be back in time for work. The technician gave me an estimated time frame of 25 minutes, which made me skeptical, but I proceeded with the service. The facility had amenities that made the wait more comfortable for its customers. They had a restroom, indoor/outdoor seating, coffee, magazines and a TV. I got too engrossed watching Pawn Stars that I almost missed my name being called to go over what type of oil I wanted in my car. They drove my car to the side of the building when it was done. By the time I parked my car, paid, and to the time I drove off, it was approximately 23 minutes. They provided service within the timeframe and gave excellent customer service. Plus, there was a $10.00 off for a Yelp check-in. Thank you for the great service and the discount. I will be back. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Orange, California

I stopped in here just to have some air put in my tires/tires checked. I had to wait a little while in the office to have someone come talk to me, but once they did they were so friendly and willing to help me! They had me pull my car up and a super nice worker checked all my tires and filled them up and made sure I was good to go. I was really impressed with how nice and accommodating they were! And it was all free so that was nice as well. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Orange, California

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I needed to be in LA by noon but really needed to get my oil changed and tire pressure checked before heading out. I called ahead and they're like we can squeeze you in and have you out in an hour and I was like perfect! All you have to do is drive up, fill out the paper work while you're in your car, drive your car into the bay, and then wait for everything to be done in their lobby that has AC, coffee, etc - really needed that coffee because it was super early. They came back at me with more suggestions - spark plugs, etc and a headlight that was out. I had them replace the head light and got the Yelp deal for $10 off and walked out only spending about $60 for a synthetic oil change and all within the hour that was quoted and I was back on the road. read more

Came in today for an oil change and that's totally what I got! Jesus and Miguel were both helpful, cordial, and professional. I will be coming back here for future oil changes! read more

Got my brakes done with them about a year ago. There's been a lot of brake dust on my front wheels that has recently been washed off. I asked last Friday when the brake specialist would be in. I was told to come in 8-830. I came at about 8 and was told he'd be in at 10am read more