The staff was very friendly, professional, and welcoming. The smog inspection was quick and easy,…read moreand they explained everything clearly. Great experience overall--I highly recommend this place for their excellent service and friendly staff!

I used Chapman Auto for years because they were close to me, they were knowledgeable, and they were…read morefair. It was sold recently, but I went there based on prior dealings. Recently they charged me $220 just to do an OBD II computer check on my Check Engine Light. As I was walking back to work, I stopped in at another Auto Repair Shop, and they only charge $75 for the Diagnostic. The change of ownership has apparently (significantly) increased prices to cover the purchase.

I had such a great experience with Gino and Jose! I drive a Fiat, so finding someone I trust to…read morework on a European car can be a little stressful, but they did an amazing job and made the whole process so easy. They called me almost everyday to update me on the process, any costs, or timing concerns. Gino handles the front and was extremely personable, helpful, and honest throughout the entire process. He took the time to explain everything clearly and never made me feel pressured into unnecessary repairs. Jose did the actual work on my car and did a fantastic job -- my Fiat is running great! My ac was causing lots of issues and has been running cold for a week now! I am always hesitant to have just anyone work and the Fiat but he clearly knew the car and specific details. It's really refreshing to find a shop that feels trustworthy, knowledgeable, and genuinely cares about their customers. I would absolutely recommend Gino and Jose, especially to anyone looking for someone comfortable working on European cars. I'll definitely be coming back!

This place is a gem. I just moved to the area and stressing out to find a good mechnaic. With a lot…read moreof stress and burn out, I found Orange Empire. Gino, great guy at the front desk is the first great sign. He says Jose is one of the nicest people ever, couldn't agree more. Definitely helped me out while I was going through a lot. I made the EASIEST mistake known to cars, and they could of easily overcharged me, but didn't. And honestly for that, I am so grateful. I didn't make the best first impression, but they did. Think I found my new mechanic. If vou liked what vou read and need to get your car fixed, come to Orange Empire Auto!

I took my vehicle to Becker Tire now Stress Free Auto Care expecting routine, professional service…read more Instead, I experienced carelessness that led to serious damage and a complete refusal to take responsibility. I dropped my truck off on Saturday, March 14th at 9:00 AM. Around 2:30 PM, I received a call that the four tires I requested to have replaced was ready for pick up. After paying $1,061.57 for the tires and labor, I drove off the lot only for my truck to begin violently shaking, forcing me to pull over immediately. I contacted my husband, who came to assist, but the truck was undrivable. I returned to Stress Free Auto Care and explained the situation. At that point, my husband was already waiting for a tow truck. Instead of addressing the issue, we were told they were closing and would not inspect the vehicle until Monday. I could hear the mechanic complaining that he was tired and didn't want to wait around when the manager went to speak to him. I specifically asked if anyone actually drove my truck to test it and was told no they did not road test it. Obviously. Due to the poor customer service and urgency of the situation, we had the truck towed to Toyota of Orange. After inspection, we were informed that the lug nuts had been grossly over-tightened, three were broken and one was missing entirely. This was not a minor mistake; it caused significant damage to the wheel components and created a serious safety hazard. Proper torque is a basic standard that any competent shop should follow, yet it was clearly ignored. No one from Stress Free Auto Care contacted us at any point the following week. After Toyota kept the truck for a week and a half, we were left with a repair bill of $3,332.03. My husband sent a certified letter to Stress Free Auto Care, including documentation of the damages and requesting reimbursement. The manager eventually responded, offering to reimburse only the cost of the tires without acknowledging the additional damages or expenses incurred. As a result, we have filed a lawsuit to recover our losses. I strongly caution anyone to use Stress Free and to choose a business that values safety, accountability, and professional standards.

This is for Stress-Free Auto Care, (formerly Becker). I…read moreneeded an oil change and quick inspection of my tires for rotation if needed. As a previous customer of the business location, I tried Stress-Free and I was impressed. They sent me a link to the inspection, all questions answered via mobile, perfect for my busy schedule. I dropped my car off expecting it to be 2 or more hours, but they were finished in just over 45 minutes. The price was cheaper than the dealership, so I will be back! Very polite service manager.

I've recently had my BMW brakes fluid serviced (flushed) at this place. I've started a request…read morefrom Yelp; they responded within the hour and provided a very competitive quote. My appointment was smooth, Tam, the front desk (owner?) was pleasant and professional to deal with. The shop is clean and service was fast. I'm very happy with their service and will return for future service needs.

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

My Lexus was in need of an oil change so i began looking up local businesses on yelp, I came across…read moreAuto Pros randomly and read a few of their reviews.. I was convinced this was the place to go to! I called and Tom picked up almost instantly! I gave him a few quick details of my car and he gave me what I believe is the best price on this side of OC! I showed up to the Auto Pros shop. Spoke with Tom. Handed him my keys and his team got to work and finished within 25 minutes!! Auto Pros is a good and solid business, I swear it. Thanks again Tom!

Tom at Auto Pros is such a good guy, honest always upfront with pricing and cost. Gives you the…read morebest price possible. I've had my water pump changed out here. I just did the front brakes and very very reasonably priced cheaper than the five other places, I went to just to check prices.. I will continue to be a loyal customer to Tom at Auto Pros.

My car wouldn't start because the battery was drained, so I had it towed to a shop that advertised…read moreelectrical repair. After explaining the issue, I was told they would diagnose the problem and call me with their findings. A few hours later, I called for an update and was told they had found a parasitic battery drain and needed to run additional tests. Later that day, they called back and said the problem was simply a faulty battery and that replacing it would solve the issue. I approved the repair, which ended up costing about $430 for the battery. After picking up the car, I immediately noticed that some of the electronics were not working correctly and it still felt like the battery was being drained. Because the original diagnosis didn't seem to match the symptoms, I took the vehicle to Al's Electric Repair in Anaheim, a shop that had successfully fixed an electrical issue on another vehicle of mine. Al's quickly identified a parasitic drain caused by a camera installed inside the cabin. Once they repaired the drain, the electrical issues disappeared and the car has been running properly ever since. What concerns me is that the first shop initially told me they had found a parasitic drain, but later concluded that the battery was the only problem. Whether the battery needed replacement or not, the actual drain remained and was causing the issues I brought the car in for. Based on my experience, Al's Electric Repair accurately diagnosed and repaired the problem, and they have now successfully resolved electrical issues on two of my vehicles.

Got the Power Steering line leak stopped! Joe and his team are friendly and super honest and is…read morevery upfront about the costs.

Our last experience with Johnny was amazing. We had him come out once again and he was excellent…read moreagain. I can't see enough good things about him. He is honest. He doesn't try to oversell and what he fixes this fixed. I don't think you'll be unhappy at all working with him. I highly respect him.

Honest and kind, very thought person and a good and honest mechanic…read more I would definitely recommend Johnny with confidence. We have been doing business with him for a while now and he took real good care of our old cars.

Great experience! Everyone was friendly, knowledgeable, and efficient. They diagnosed the issue…read morequickly and got my car back on the road sooner than expected. No pressure, no surprises--just honest work and great customer service. I highly recommend this shop.

Best service and the people who are working on this are the best in what they do I totally…read morerecommend it

Wish I found this place years ago! Bruce and his team are everything you could ask for in a…read moremechanic repair shop. Fast, friendly and honest! Honesty is pretty high up there on the list of qualities a mechanic should have. It's so easy to get taken advantage of if you don't know much about cars. Thankfully I do know a bit about cars and so I can always detect when a mechanic is not doing work on the up and up. Definitely not the case with citywide. They are well above board just like the rest of their reviews point out. I've already sent my Mom there and she was very impressed with the service as well. A big thanks to Bruce and his team for always a job well done. If you're trying to find a new mechanic and you're on the fence, you can't go wrong with Citywide.

DO NOT TRUST BRUCE TO BE A FAIR BUSINESS MAN!!! Bruce installed an engine in my son's car. He put…read morethe WRONG ENGINE in the car, admitted it and refused to refund my son's money for the engine that he paid for. We tried to politely negotiate getting the money back and he refused. What type of man does something like that to someone!

I came in for an oil change, and they also performed a thorough inspection. They found the motor…read moremounts are worn and leaking. I really appreciate their strong to detail, clear explanation, and professional service. Highly recommended!

Placentia Super Service was clutch! Our fuel pump gave while visiting socal and they took us in,…read moregot the job done and provided excellent service! David was great work with and kept us in the loop!