These guys are good. Every time I am there, I feel Like I get fair service and honest pricing. They are usually pretty fast even when they seem busy. I also like that they keep the place clean and well organized. I recommend them to my friends and family all the time. read more

I come here often and they do a great job. Alejandro and Ronald are the best in town.

Alejandro was so proactive and helpful. Ronald changed our headlights and taillights in a flash. Will be back again!

I needed a speedy oil change first thing in the morning before heading out for a trip and I was glad to see this location was open and running before 8am even (unlike the location down the street on Colorado which was still closed). I was greeted in a professional and friendly manner. The service was speedy and efficient. I'll be back for my next service! read more

These guys are GREAT. Ethical, helpful, knowledgeable and really straightforward with women. Come here to get treated right!

I came in and was having issues with my car Ronald and Stephanie were amazing they were so quick to take care of my issue and get me on the road I think I spent more time filling out the paperwork then they did actually figuring out the problem. I highly recommend them and I will definitely be coming back. I appreciate their speedy and accommodating service. 10 STARS!!! read more

Really disappointed in the service here, which was really lacking. I came for a standard oil change and the technician who changed my oil didn't seem like he knew what he was doing. The entire team of technicians also rushed and brushed me off while I tried to ask some questions because my experience there didn't seem right. I had to ask them to do the other standard checks that came with a oil change while I saw them pay that courtesy to the car that pulled next to me before even asking him to pull up his trunk. The technician then replied that he checked my levels but I honestly don't believe because I am was there. I am leaving this location nervous about my car, very frustrated, and with a plan to go to a valvoline or other mechanic to make sure that they didn't mess up anything. I will not be coming back to this location or another jiffy lube for that matter. Valvoline offers way better service read more

Matthew and Angel helped me out during COVID. They were out of oil filter but instead of sending me on my way, they called another shop that was also out of parts, and then suggested going to Oreillys quick to get a filter. Got in and out real quick after tire fill up. Great service by those guys. read more

Excellent service, friendly quick and efficient. They always take care of my car services. Jose and Rene serviced my car today like always did an amazing job. Definitely will come back next time. read more

Boy I tell you, that nice guy Kevin sure knows what he is doing. I came in today with a sandwich and he was done before I could even finish eating! My tires were at the perfect psi and my fluids were all changed and good to go before I even got halfway done with my sub, felt like I was at a formula one pit stop read more

Great services I was in the neighborhood and my car engine showing me low oil I went in and got fix in 10 minutes back on the road.. read more

This location had me in and out in a Jiffy... Get it? Ok, so for some reason I can't avoid saying.. or in this case typing corny jokes lol. It's a habit I have and can't figure out how, when or where I picked it up. They changed my oil in about 10 mins or so and they were having a special so I saved $15 off of their normal price which I think was $39.99. They also pressurized my tires for me and didn't try and sucker me into purchasing a bunch of other products or services. Al in all, this was a good experience. read more

Very helpful team here, great customer service and good community skills. I went on Sunday, ~4:30pm. I pulled up for an oil change but they pointed out I had a huge oil leak. They topped me off free of charge and recommended I go see a mechanic. I'm glad they pointed that out before it became a huge problem. 10/10 would recommend. read more

Great job! Got out really fast. Angel was a great help. Definitely recommend this place

Went to this location 3 times now, Angel serviced my car they checked my tires , cleaned my windows checked my fluids, I've been to a few jiffy lube locations sometimes they don't remember to do so but has each timed read more

Angel Medina was an amazing help! my car had a bad battery and needed an oil change, he quickly explained to me what I needed and I was out of there a brand new costumer! thank you once again! read more

It was excellent work and very good customer service! ask for Angel he was a big help!

Had a great experience at Jiffy Lube. Tony was able to help me with a fuse situation in my car. Customer service was pretty much 100% Thank you!!!! read more

I had a great experience with this specific Jiffy Lube. My Maintenance req. light came on and I knew I had to get it done soon since I drive over 40 miles a day. I usually stick to my usual Firestone but oddly there isn't one in pasadena, so after grabbing some Starbucks i decided too make a quick turn into Jiffy Lube just to see how much it was. I got the standard oil change which was about 45$. I was able to use their coupon of 13$ off to bring it down to a total of 34$ Awesome! Not only did they allow me to use the coupon, they said they have a "top off" service, where i can come back in the next month, or three months (I don't remember) and check my oil levels! There was more to this service but i cant really remember and I don't want to give out wrong information, sorry! Anyway, the service was very quick! I was there and out in under 15 minutes! They even cleaned my windows and vacuumed my floor! Wow. I did not expect all of that. The men there were super sweet. I would definitely come back here! Thanks for providing quick and excellent service! read more

I'm the duke of this place. always use the 12-20$ coupon, they'll get your oil change done in 10-15 minutes. Solid

Jose, the assistant manager, was awesome. Truly demonstrated care for me as a person more than a customer. Helped me top up my oil and took care of us in a jam. You can confidently use this place - and ask for Jose! read more

What heck? Why am I being charged $30 for labor? This should not be charged as they get a salary and it's not like a huge maintenance issue...$98 for a basic oil change , yes with synthetic oil but that 30 dollar labor fee is sooooo not cool! When I asked the guy about this he said "we'll our prices have gone up maam" and we do have perks....ahhhhh ok I get it so all I need to do is be price gouged for like three more oil changes and I should feel better right? Ummm, I don't think so! I'll go back to Valvoline -at least they're more straight up and I don't have to even get out of my car. Won read more

Jiffy Lube Oil Change - Auto Repair Near Me - Pasadena, California

Been coming here for years. At this point, this is the only place I will trust for oil changes and regular services. Always reliable, trustworthy, fast and friendly. Went in for a top off today and Alex offered me the same consistent great service I've always had here. Thank you! read more

I had my first oil change at the Jiffy Lube since the shut down in 2020. They are very efficient servicing my car. I was able to sit inside my car, in and out in less than 20 minutes. With the discount coupon, price is very reasonable. I would definitely go to them again when it is time for my next oil change. I visited the one on Walnut and Hill in Pasadena. read more

Alex helped me out and was excellent. I was pretty stressed on my way in to the shop that day and all of the staff seemed super confident and it made it easier to relax. They diagnosed some issues, which is great because I'm not good with cars and wasn't able to give them hardly any information. Overall felt really taken care of and not talked down to. read more

I went during the pandemic and the crew was helpfuland fast, however after driving a couple blocks my car started making clicking noises. I still have yet to figure out what happened but it hasn't gone away a few days later. The first time I went here the cap for the oil wasn't on tightly enough and oil spilled all around the engine. I paid a pretty penny to at a Mini service dealer to get it assessed, cleaned up, and fixed. The crew is nice and quick but I'm worried it's too much of a liability now. read more

Jiffy Lube has the best customer service and the staff are very helpful and nice. They get you in and out in no time. If something is wrong with your car come here they will take care of you and get you back on the rode. An Chris is a very great manger and helpful read more

There was about a 3 minute wait, the service was performed quickly and the employees were knowledgeable and efficient.

Been here twice for an oil and lube change after researching area. Kevin was real helpful !!!EXCELLENT service and some of the BEST PRICES around!!!! They even tell me when things don't need to be done instead of pressuring customers to milk us out of money. read more

Chris and team at location always providing the best customer service when doing the oil changes for my vehicle definitely recommend this place !! read more

Jiffy Lube Oil Change - Auto Repair Near Me - Pasadena, California

We were heading up to the Rose Bowl from San Diego for a concert and out oil service light came on mind journey, as we got close to Pasadena, we decided to see if we could get a quick oil service done just to be safe on the way back home. So we googled and the 1st place that came up was this Jiffy Lube (#1027) on E. Walnut St, we drove up and were greeted by some really friendly staff, said it would take 15-20min, so we went in and sat in the reception areas. Then David (the team lead) came and went over the details and I have to say, he was a true rock star, super friendly went over the details and said he would have us out in 15mins or so and true to his word it was super fast. I have to give kudos to David, he was so nice and friendly took care of us and made us feel like our car was in good hands, he is a credit to Jiffy Lube, as you never know when you take you car to a service point if they will try to up-sell etc, but David was 100% focused on the customer and made us feel at ease, Once the car was done we were of to our concert at the Rose Bowl, so if you are in the area or passing through, I would highly recommend going by this place, great service and friendly staff as well as fair prices. Thanks David, you helped make our day. read more

Response quickly. Perfect customer service. I recommend Alex. He super quickly solved the coolant problem of my car. Perfect price.

Arrived an hour before closing and manager turns me away despite the fact there was an opening and workers onsite. He was very rude about it. Have come here for years but no more. read more

First of all, these hoe ass tricks barely doing they jobs. I was waiting over 30 minutes next in line and then they let 2 people who came after me go before me in the next lines over, they made me move my car over to the next line because apparently the car in that line was about to leave, another 10 minutes later and the line I was in prior had been moving. Also, when I pointed it out they were passive aggressive. They don't care who rightfully drives in first. I also got PTSD from that man's ratchet nose ring. Some very disappointing and overpriced BS. Don't go to this place if you have self respect, I rather let a random crackhead do my oil change. read more

Came in to to get an Oil Change & Alex was the Best! They were quick to get me in & out & explained their complimentary top off as well!

I popped in to the Walnut st. jiffy lube in Pasadena for an oil change and a check up. Jose, the asst. manager, and Matthew, Dionicio, and Edgar ALL helped me out. They diagnosed my car, topped off all fluids and let me know my car IS FINE. When do you ever go into a mechanic and hear that EVERYTHING IS OK, and no additional charges are needed? Never happened to me before. This team is thoughtful and honest. They get my highest recommendation read more

Nice efficient service. Greeted politely by Angel as I pulled in. Excellent service from Richard explaining service and options. Service was swift. Waiting room is clean and comfortable. Recommend for your oil change destination read more

Jose, Chris, and Jerry all provide exceptional service. I usually go to Firestone for oil changes but came here out of convenience last May for the first time. The time came around for another oil change, and because of the high quality service and highly efficient team, I returned today and leaving this much deserved review. You have a customer for life, Jiffy Lube. Keep up the great work, fellas! read more

Loved this Jiffy Lube location back in pre-CV times! But now, they need to get serious about a CV-compliant protocol for workers, and fast. The waiting room is dismantled, so you have to stay in your car during servicing. Yesterday this meant that the employee was continually interacting with me through my open car window from about 18" away, or opening my door--where's the code? what's the mileage? open the hood latch?, etc. I'm not coming back until they have the employees observe the 6' social distancing expectation (easy) and wear masks when interacting with customers (also easy). The young person on duty yesterday acted completely unaware that you're not supposed to be up in someone's face these days. read more

Literally went in and got right back out, I definitely thought it was going to be way longer since it had been a while since I got my oil changed (‍) They were friendly and nice and explained everything without being condescending which was a huge plus. Would recommend this location. read more