This was the best auto maintenance experience I've had in a long time. Cameron, Amarion, and James were friendly and knowledgeable. I was in and out with a much needed new battery and oil change in no time at all. The prices were more than reasonable and no one tried to upsell me on anything. I will most definitely be back. read more

I absolutely won't return here. The way I was treated and disrespected and then approached to upsell and upcharge pretty much everything offered to me and then made to feel stupid when I didn't that this place has changed. I came here before in May 2025 and the staff was heartwarming, dedicated to customer service, intellectual and experienced and above all people of character.. I came there today simply because my red light was flashing and I thought my oil might be low although I still had another 1400 miles or so to go on my sticker that jiffy lube had placed there prior. I stepped out of the car and proceeded to walk to the front desk and was intercepted immediately and asked what I wanted and I felt that this was kind of odd since I wanted people to look up my last visit and look at the product that I had previously purchased. I turned the car around so that way they could look at my vehicle on a level plain. And from that point on I was treated with a lack of respect. The gentleman that helped me did not fail to highlight his own ability by telling me how long he had been in the service and how long he had been working at this location. He had suggested an oil change although it was not completely necessary that I get one right then and there. But I followed with his suggestion. He was suggesting I come back after 3,000 mi even though he was going to give me a synthetic oil that lasted for 5000. He then suggested an upsell or an upcharge of his fuel cleaner for $20 or I could go next door to AutoZone and get it for 9:00 which I did I immediately brought it back to him to use and then from that point I was told that there were leaks and there were gasket issues and that there were other complications that would require me to purchase a package that was the steroid version of the fuel cleaner which was upwards to $200. I expressed my inability to purchase these items and then was made to feel unsafe in my vehicle even though they had just changed the oil and everything should be in working order at that point. I was literally told in front of other people that I should watch my car daily and be concerned. Then on the outgo ticket on my notes on the computer he proceeded to type in that he recommended engine cleaner that you put into the gas tank even though 25 minutes earlier he had already suggested that and I had went over to AutoZone and purchased it and brought it directly back to him. When I asked him to explain what was going on with my vehicle the only thing he could relate it to were spare ribs or chicken. He stated that the spare ribs or the chicken might be present after a few months but the stabilizers would not be and if I truly cared for my safety I would consider purchasing the upgrades and upsells that he recommended.. I don't doubt his knowledge as he reminded me of it constantly. I just doubt his sincerity when it came to customer care because it seemed more evident that he was interested in the upsell or the upgrade or the up charge and not necessarily the comfort that I needed to drive away and feel safe. The point is, I came to this location about $1,400 mi earlier than I needed to based on what they sold me before and before I left there I had purchased probably a total of $100 worth of materials from AutoZone and jiffy lube. I was totally taken back when I was argued with at the checkout counter although three other people were present. This place has changed and I definitely won't return read more

First and last time I come here. Moved into town recently and this was my first oil change in the area. I was expecting 15-20 min wait like I was told no big deal. But once I sat down I saw it all in 40 plus mins . From lying to customers to get them to purchase products they didn't most likely didn't need to front desk clerk arguing with technicians over products he upsold. He even tried to charge me for a tire rotation I didn't ask for and if I didn't catch it, I would have paid $29.99 extra. Stay clear of this establishment, spent $128.87 a basic oil change(I know it's on me for this ). And an extra $7.99 gets tacked on for "shop supplies" to everyone's bill. And lastly they need to send a bug guy to fumigate many ants , roaches and spiders all over Never coming back here read more

Jiffy Lube - Oil Change Stations Near Me - Plano, Texas

See all

Jiffy Lube replaced my alternator in May 2025 and now it is failing in October 2025. This is incredibly premature as alternators typically last between 80,000 to 150,000 miles or about seven to ten years. Jiffy Lube refuses to replace it despite the fact that AAA tested it and it failed twice. Now I am out almost $450 and have a car that won't run at all. I strongly recommend that you not use this shop for auto repairs. read more

WAY WAY OVERPRICED AND 0 EXTRA SERVICE So I pulled in hoping to get a good deal on drain and fill of my differential fluid First a good synth 90 weight gear oil is $20 at Autozone My F150 takes about 3 qts so say $65 w tax JIFFY LUBE in GreenOaks charged me $167 total ABSOLUTE RIP OFF AND they never checked one other thing NO FLUIDS NO TIRE check NO VACUUM FLOOR MATS NOTHING ZERO NADDA read more

The only reason I came to Jiffy Lube vs Valvoline (a much cheaper option) was because of the free check of all of the fluids, tire pressure and most importantly the interior vacuum/window wash. None of which was actually done! I would've asked them to do it, but the young guys working couldn't even be bothered to put the "next due" sticker - I had to ask for that too. At $68, the value Jiffy Lube once offered is no longer there. I should've gone to Valvoline who also checks/tops off fluids but they have a Groupon making there's only $23 right now. I paid 3 times that and didn't even get what I paid for. I feel like I should be due a refund for ONLY getting part of the services paid for. They won't get my money ever again. read more

Jiffy Lube - Signature Oil Changer service - Oil Change Stations Near Me - Plano, Texas

OIL LEAKED AFTER OIL CHANGE & DISTRICT MANAGER, ANDREW DUFFY, (andrewd@alliedlube.com) WILL NOT RESPOND TO EMAILS. Approximately 10 days after a routine oil change, my check engine light came on. I found it odd since it usually just comes on when I need an oil change, which I just got 10 days prior.... So I made a note to head back to Jiffy Lube in a couple of days when I had more time. 2 days later my car starts going bonkers! Every conceivable warning light starts popping up one after the other and the car starts slowing down and jerking back and forth while I'm on the road. I pull over immediately to find my car is leaking oil. After having it checked I'm made aware that the car has no oil in it and told I could possible have serious engine damage. I get the car towed to Pat Lobb Toyota of McKinney and got a rental car to use while they looked at my car. After a few days of test they assure me I got it to them just in time. Though the car had no oil the engine was still lubricated enough to not cause any significant damage. They said whomever did my oil change didn't put the filter cap back on properly, which caused the leek. I was also told this is more common than I might think. So I take the receipt for my service and rental car to Jiffy Lube and speak to the store manager, Alex. He has me email him a photo copy of the charges to forward to his regional manager Andrew Duffy. 30 days go by and no response from either party. I call the store after patiently waiting and the store manager, Alex informs me that he's forwarded the email but that's about all he can do. At this point it's in Andrew's hands. So I get the regional manager, Andrew Duffy's email andrewd@alliedlube.com and write him a long email and explains what happened and my wishes to remedy this situation amicably, but after 7 days, still no response. I've been a loyal customer of Jiffy Lube for over 10 years and I will now be taking my business else where and looking into a small claims suite. read more

Jiffy Lube - Labor diagnostic comments - Oil Change Stations Near Me - Plano, Texas

Came in for state inspection and they claimed they could not pass it because my brakes were bad. They wanted to fix the brakes for $450. I had Washington plates so they thought they could get away with it. I'm from Texas so I took it to my trusted mechanic who found NO problem with the brakes or brake pads. They lied!!!! I'm pretty sure it was this location. My mechanic passed my car. read more

Went in for an oil change. Wasn't very busy but I waited 45 min and they still had not started on my car. Me and one other were confused at what was going on and the Neanderthal of a tech began yelling at the other customer when they asked how long it would take Actually wild to me for someone to yell at a customer when they have been taking way too long and we weren't even rude. Never coming back and left before they even did the service. Horrible read more

This place was the worst run business I've ever seen. It took 30 minutes for them to change my oil and then another 15 minutes for them to send someone end to allow me to pay. They had 5 people working and multiple people standing doing nothing at any given moment. I finally get to my car and they forgot to put the mileage sticker on the windshield. Really poor experience. read more

I got here right when they opened and was the only customer at this time. I got in and out with a oil change,tire rotation, and vacuum in about 15 -20 min. The staff was very knowledgeable about what they were doing along with very friendly and helpful. I definitely would recommend this place! I will be coming back! read more

I've used this place for years. Things have changed and not for the better. For the second time they said my car needed work it didn't. I just had my brakes totally redone three months ago. The guy just came in and said I needed new brake pads. You just lost my business forever. Shame on you for trying to scam me. read more

Love this place. I will go out of my way to come here for everything. As a women, getting anything fixed on my car can feel like a nightmare because many, many places have a biased towards you and/or make you feel inferior. I have never felt that way here. They're nice, fast, knowledgeable, and super friendly patient. I recommend this place to everything. read more

I'll always recommend Jiffy Lube, it's been my go to Auto repair shop for years now and I rarely have an issue. I noticed the splash guard had come loose in the undercarriage of my car, I took it to the closest repair shop (Firestone) and they explained they only had one tech after 5 PM so it would be about 2 hours. Decided to make an appointment just in case and head to the jiffy lube down the road. They had at least plenty of staff and got me out of there with the splash guard zip tied in about 30 minutes. Thanks jiffy lube! read more

Everyone here couldn't have been more nice! They were so quick and helpful, I definitely recommend this place!

Horrible customer experience. They are incredibly slow moving, I was next in line. Still took them 1.2 hours for an oil change. Which is crazy because they had all their bays open and multiple staff. The place is FILTHY. This place use to be nice and great. But whoever the latest manager is, just does not care. Dust, dirt, trash everywhere. You have 5 staff here and only 3 customers here... crazy. read more

Absolute amateurs. They don't know what they're doing. We went here for an inspection. They failed to pass the car for inspection. Zero communication happened, as I thought the car passed. They never said a word to us. Nor did they identify the reason it might not have passed. Nevertheless, they rudely charged us for the inspection. I only found out much later about the failure to pass. No protocol followed here. Avoid this unprofessional place at all costs. read more

They got me in super quick and helped my car pass inspection instead of just turning me away and let it be my problem to solve. They only charged me once too and were very nice. Brian is great! read more

I took my car to get an inspection and a tube up. Brian is the best guy for the job. He's really good at his job and I'd recommend him every time. read more

We took our car into this location for years. Some time ago they said that the previous oil change company had over tightened something and oil was leaking everywhere. And offered to fix it for a fee. I had just gotten new plates on the car which apparently they go by for vehicle identification, and still had the receipt from THEM on the last oil change. Very quickly it turned into never mind we fixed it. Well without thinking about it i took it back up to the same location. They said the car was almost out of oil and there were leaks everywhere. I said ok. Again remembering about the last time and that it was just mechanics looking for a job to do. Drove home (.4 miles) and the car sat for 2 days undriven. Started to pull out today and there is a big puddle of oil under the car. Not sure if it was overfilled. Oil was spilled maybe. Or just something not tightened back up. Will contact them on monday but this seems shady and will not be recommending them or returning. Just warning anyone out there that likes honesty in the mechanics to probably look elsewhere. Update: contacted the location manager never got a call back. Contacted a corporate office... not sure if it was a franchise or actual corporate office... no call back... took the car up to the location... he looked at it... said yep it had too much oil in it... line was 3 inches above the full line... kept asking me who put oil in it last... jiffy lube... used my license plate to look up history... but told me to go get all the paperwork from a week before... again the same info he pulled up on the computer already... and then they would take a look at it... just the run around... am taking it to another place to measure oil and see why there is oil leaking everywhere... as jiffy lube will not return calls and keeps wanting me to talk to someone else or bring other paperwork... UPDATE UPDATE: at least 2 quarts too much oil in the system... plus whatever leaked out... the bolt that a professional takes out to drain oil was not even "finger tight" apparently about to fall out... anyway had a better oil place drain and replace oil again. They were not sure if jiffy lube did not remove the old oil or just added too much... or why they did not tighten the bolt thing on the oil pan. Just a bunch of questions and jiffy lube will still not call us back. read more

Jiffy Lube - New oil leak after oil change? Maybe over filled? - Oil Change Stations Near Me - Plano, Texas

Well, it is a Jiffy Lube! I went in for a quick Oil Change and I wasn't disappointed. They got me out in less than 30 minutes and the manager explained and showed me the air filter and did not recommend unnecessary services. Very satisfied and will be back! read more

Updating my one star review. "Tony K" commented on my previous post and asked me to e-mail charlesb@alliedlube.com. I did and sent full receipts/documentation of how they messed up my car and forced me to pay over $210 for the dealer to set things right. My e-mails were completely ignored, and Tony's offer to "help resolve this issue" was a lie. Again, avoid this place at all costs -- trust me, giving them your business won't save you any money, time, or frustration. read more

Joe at the counter was great, he greeted every customer and made everyone aware of the wait time, kudos to him. I was in and out in under an hour, my experience was really ok but I think it's absurd that my windshield wipers cost more than my inspection. I initially failed the inspection but was told if I replaced my windshield wipers because they were torn up pretty bad, I would pass so I agreed then was told the price. Listen, if I didn't have 3 days left of the month to get my inspection I would have said no, gone to Walmart and bought some less expensive wiper blades but I was already here so I agreed but 23 dollar a piece blades! I was disgusted when I saw my receipt and the blades were 47 dollars and the inspection was 25 dollars, I feel they take advantage of this situation and charge a ridiculous amount so for that I'll never come back again. read more

I went for a routine oil change upon reviewing everything they said that my serpentine belt had tears and cracks and that I needed to replace it as soon as possible. They quoted me $109 with a $10 discount. I went home to replace it myself and upon removal of the belt, I found it to be in near perfect condition. No cracks or tears. I highly recommend you do not go to this Jiffy lube! Be aware of the services they recommend to you, they will lie to you just to get your money. read more

See all

Very negative experience today. I've been to this location several times for oil changes and it has normally been positive and efficient. Today, however, the young man at the reception counter was exceptionally rude. I asked for an oil change and he condescendingly questioned me not once, not twice, but three times - as if I was lying to him that I had brought my car there for an oil change in the past. Couldn't believe at an oil change business why it would even matter, although I've been there at least a dozen times. I left and will not return again. read more

It seems the only good reviews on here are by women. Which is why my car got pushed aside and he brought on the charm for the women laughing at me because he wanted to help her but I got told to leave because they didn't have a filter. The manager? Lol omg the big black dude who throws up his hands and says,"you can leave?" Like it's a joke to him. I always felt like I was going to be helped and my car taken care of at jiffy lube. But not anymore. I'm livid because of the way I was treated. I'm not going back there or any jiffy lube if this the management and the face of the company now. I don't wanna put my money into that. This company is horrible for putting a person like this in charge. I understand why others told me not to go to places like this but only to a dealership now. Thanks for proving them right. At least I know better now. read more

Dear Jiffy Lube - I'm a real simple dude.....I expect to pay the same thing every time I allow you to work on my good truck...it aint difficult....nothing has changed - 7 quarts of oil, new filter, disposal fees and whatever.....this will be the last time I have to haggle with your dude there.... I want to give Alex and his group 5 stars.....always get good service.....very happy they have consistent leadership running the show for the last year or so....I like consistency... The guys are good. I like that Alex dude.... My beef is with billing....why WHY does my final invoice always start at a price that I have to haggle on ??!!.....it aint difficult....I am a return customer for years with my last couple trucks... Unless I opt for additional service, or a recommendation from your guys......I expect to pay the same thing every time I allow you to work on my good truck...it aint difficult....nothing has changed - 7 quarts of oil, new filter, disposal fees and whatever.... Don't put your guys in a spot where the customer has to get aggravated....no bueno... read more

Colton and Greyson were very kind and accommodating! The service tech Cameron was very fast! I will definitely recommend this Jiffy Lube and be back next time! They did a wonderful job on my oil change and tire rotation and topped off all my fluids. Thank you! read more

These guys get a solid 5 star rating. I went on a trip to Europe and came back to find the Texas heat had fried my alternator, which in turn had fried my battery and corroded it to the point that it didn't work. On Thursday 9/5, I went to the Autozone next to Jiffy Lube first who confirmed the alternator was screwed up and they couldn't replace my battery because it would just fry that one too, so he suggested I take it to this Jiffy Lube location to get it fixed. It was 6:30 pm at this point (had to do this after work) and they closed at 7:30 but ran me a quote, called their parts dealer and said they could do it before they closed. At this point the car would not start at all (had to be jumped just to get there) and was in the Autozone parking lot so the guys working pushed me (without power steering) over to their shop and into a bay where they got to work on replacing the alternator. A series of unfortunate events then happened as it took a little while (the engine was extremely hot still)' the battery was so corroded that it could not be charged (walked over to Autozone, I got a new battery and returned) then we found out the connector was corroded so badly that it had to be replaced. It took until about 8:30 to fix it all (well after they were supposed to close) but they stuck with me and fixed the whole issue and now everything works fine again. For Jiffy Lube coropirate, to all the guys that worked late that night on Thursday 9/5, they deserve major kudos, a raise and some Jimmy John's for their hard work to help me get the car back in order on short notice. read more

I came in on 5/18/20 for a state emissions inspection. I was in a rush so (in the nicest way) I asked them to make the inspection as expedient as possible. They were very understanding about my rush and finished the inspection in under 10 minutes. I don't usually leave reviews but I was very pleased/impressed with their service. read more

The team here is outstanding from greeting to explanation of service needs and recommendations of repairs to consider. They are professional and I trust their input. I come here for my car needs and it is nice to have a team that I can rely on. I love that they are in my neighborhood too. Great job Todd, Noah, Greyson, Shane, Tha and Dustin read more

Excellent service from Todd! Even on a busy afternoon they were able to get me in and out in under 20 minutes! Great prices and out in a "jiffy" thanks guys!!!! This is now my go to for maintenance on my Nissan! read more

The guys at this location are so nice and professional. I have been coming to this location for years because of this. I am never pressured for "extras" and I really appreciate that. I will continue to be a customer here...I am on my 3rd car coming here. Thanks guys for taking good care of me and my car! read more

I drove up just now to get an oil change and their internet has been down all day. So there are workers just standing around doing nothing because apparently they cannot operate if the internet is down. Totally useless location. Just close it down if it cannot operate without internet. What a joke. read more

I love this jiffy lube, they are always so nice and come right over when I pull in. They are very organized and quick to get you in and out. All the employees are smiling and happy, seem to love their job and it shows. read more

Once upon a time, I was a loyal Walmart oil change customer. Loyal, but not content. In theory, having your oil changed while you shopped for school snacks and Clorox wipes made sense, but the oil change never took the estimated 45 minutes, and the cost for the service has more than doubled over the past five years. After being told by one Walmart auto-care employee that my oil could not be changed as the "buddy system" employee had not reported for duty that morning, I decided to try the nearby Jiffy Lube. The price was comparable to Walmart, but in addition to changing the oil, they also vacuumed my car and cleaned the windows. When the car was ready, the service representative walked me out and even opened my car door for me. The best part? The whole process start-to-finish took roughly fifteen minutes. Consider me extremely content, Jiffy Lube--you've just earned a loyal customer. read more

employees taking huge safety risks. this man named cam was smoking a cigarette when greeting me and installing my new battery and he was very close to flammable parts of my car. very unprofessional read more

Jiffy Lube - EMPLOYEE SMOKING AND WORKING ON MY CAR - Oil Change Stations Near Me - Plano, Texas

After being advised by a garage down the street that they would not recognize my corporate fleet discount, I was impressed by how the team at Jiffy Lube welcomed me. They provided great advice, helped me make good decisions, worked fast, and got me back on the road and earning in no time. I am well impressed by this Jiffy Lube team, they've won a regular customer. read more

Pulled up 30 minutes before they closed. One tech met me in the parking lot to tell me they have a wait, obviously trying to talk me out of stopping. I looked up and saw another tech walking out motioning "no more". Hopefully the manager knows they're turning away revenue. read more

I had a wonderful experience here today! Colton was very helpful by telling me what needed to be done on my car and Justin got the job done quick, in and out in about an hour. Thanks guys! read more