The location is clean and has lots of sitting space. There was a short wait when I arrived around 8:45 am. Tyler was apologetic for the wait. I told him that I wanted a brake check because I heard my brakes squealing. The free inspection took around 15 minutes. Tyler came and relayed what I needed and after making a couple of adjustments & receiving a coupon to save on my repair, I waited there at the location for the brake pad replacement. While they were repairing my vehicle, I worked on my laptop at a table inside the location. The replacement took around an hour or so. Tyler assisted me once the replacement was completed. He was kind and very helpful. The prices were somewhat in comparison to other repair options in the areas. I'm just to have the brake pads replaced. No more squealing! read more

I go out of my way to bring all of our vehicles to the Brakes Plus on Warren Parkway because they are truly exceptional. Tierny is amazing -- she's passionate about her job, professional, friendly, and always honest. Don is equally fantastic, and together they make every visit such a positive experience. The technicians are also wonderful -- friendly, skilled, and meticulous in their work. They always take great care of our cars and do an outstanding job every single time. We have four vehicles, including two BMW M850i's and a Corvette C8 Z06, and we never hesitate to bring them here. We know without a doubt we'll get top-notch service, fair pricing, and genuine care for both us and our cars. This team is a rare find -- trustworthy, knowledgeable, and simply the best! read more

I got my brakes done here to save time. After inspection, they replaced my caliper slider pins with non oem ones and on top of that, they didnt even put them in the right way (both pins have flats when one should be round). Brakes might feel nice as you are leaving the shop, but dont trust them long term. Just saying. Lost all my trust due to that. Couldve at least given me my original slider pins back.. additionally, they did not bother to even wire brush the rust off. read more

Called in with my issue on a Saturday afternoon, they said bring it on in. Only had to wait 15 mins before they brought it in and lifted it up. They gave me an honest answer, straightened out heat shield plate and didn't try to up-sell. Free check and didn't pay a thing. Would highly recommend this location for any brake related issues! read more

Tierney was great and explained the work needed on my brakes. Also showed me the old brakes Waiting area was clean read more

Went in to get my car checked after a light came on and they had amazing service, everyone was so friendly and very helpful answering any questions i had about my car. read more

These guys lie, they over charged for brake service and tried to tell me that axel was warped on my truck due to oversized tires and bean bags. They told me I need $3k worth of work and I called a 4x4 lift shop they confirmed my truck would not do that. Two mechanics verified they are full is it. Never go here if you don't want to be sold lies. read more

This location is a 5-star location, and they deserve it. I brought both my wife's and my car here for brakes and safety, and I couldn't be happier with the service. The manager, Tierney, is absolutely passionate about her customers, the staff, and the overall experience. I hate to say this, but I have truly found a trustworthy place to have future repairs done. Thanks to the staff for your outstanding work and for running a well-oiled ship. I hope to not have to come back too often, but when I do, I know I'll be in good hands." read more

It was my first visit to a Brakes Plus and I was pleasantly surprised. The staff was friendly and professional. The waiting area was clean and comfortable. I was lucky coming in on a Friday afternoon and getting serviced so quickly! It was more than just luck...they truly wanted to provide great service. I'm impressed! read more

They got me in and out quickly. They a friendly and have good deals. I love this location!

Highly recommend this location! Excellent customer service, great value. Tierney the manager here was so helpful and kind!

Great interaction with the team at Brakes Plus. Took the time to diagnose my AC issues on two vehicles that were broken for a long time and got to the right answer and the lowest expense. Highly recommend. read more

Cody was great getting me right in, paying attention to my needs (only had 30 minutes) and getting a much needed oil change done for me! Even saved me some money with a Black Friday coupon! Great people, great service!! read more

Phenomenal experience getting my car alignment! Came in with new tires and needed an alignment Asap, where they fit me in their schedule before closing. Also had some concerns with my break light being on for a while and they were able to check it to inform me that it was just a sensor. Highly recommend for any break/alignment/oil services! read more

Service was fast and easy. No hassle for extra services. They checked and added air in tires for free. $80 for full synthetic oil change. Highly recommen read more

Service at brakes plus is amazing. They were efficient and on time and were very knowledgeable about my problem. I highly recommend brakes plus on Warren. read more

I heard a weird metallic sound, and drove in, and they were so sweet and open to helping me. They rose my car up on the lift, looked at the tires and the brakes and I was good to go. Could not have been nicer and more helpful. Highly recommend them. read more

Erick was extremely helpful and has a can-do attitude. Very knowledgeable! I have been here few times for different issues and have always left happy! read more

I had a great experience with the crew here. Knowledgeable and helpful, they were attentive to what I needed done and were quick to get my vehicle into the shop. I genuinely appreciated the fast response and clearly qualified service personnel. I do alot of work on my own stuff and could tell they knew what they were doing and didn't try to inflate what needed to be done. Overall it was pleasant experience. Fair, fast, and personable, all of the qualities you hope to find. read more

My car needed new brakes, and they were able to get the parts needed to fix them. I also got an oil change with the brakes. Everything went smoothly! read more

Went here for the first time today and was satisfied with the overall experience. Both, Kelly (front desk) and Bryan (manager), were helpful, friendly, and professional. I got a great deal on a full synthetic oil change for my van. I was in and out within reasonable amount of time. They are recently opened and was told that they will have an official opening day on December 3, 4, and 5. They told me there will be giveaways and some great deals during those days. I was also told that they do provide free drop off and pick up while your car is in service within local area. Place was clean and they do have free water bottles and hot coffee. I was told that they do price match. They offer all kind of auto services except selling tires. Call them if you need anything and I am pretty sure they will help you out including beating or matching any existing quotes. I will definitely keep them in mind for all of my auto maintenance needs going forward. read more

This is 'THE' place to get your auto looked after. No games. No upsells. No BS. Just really straight answers with really good service. Our cars are too important to leave to chance ... come see these guys first. read more

I brought both of my cars here for inspections and was not disappointed. The service was quick and the mechanics very knowledgeable. They also gave me coupons for future maintenance needs. The prices are some of the best I've seen. I will definitely be returning. read more

I replaced my own struts and break rotate yesterday and took in my sedan to get it re-aligned after swapping parts. They double checked my work, leaving me peace of mind on my work AND reset my car for free.. I'm blown away by the customer service at this location. read more

I recently had to relocate from Ohio to Texas for family. On my way down here my left front break was squeaking. By the time I got to Texas, it was no longer a squeak but a grind. The following week, it didn't only grind but it bounced. Coming out of a store I saw this business and drove over to get an estimate on repairs of just the left front. They told me they cannot do just one side but had to do both sides as the right front is right side is going to be causing problems as well. The quoted price for the complete repair was far beyond what I could do, just getting here and not having a job or any other income. The General Manager, Mr. Shipley came out and attempted to help me out. Every outlet I tried to get this done, failed. Mr. Shipley did his best to reduce the price for me, as I started having a meltdown. He was able to give me an offer to fix both brakes that I could finally manage. I told him to do it. He suggested a great restaurant to walk to next to them, so that I could relax in and grab a bite to eat while they did my repairs. I was there all day but that was okay because I did not want to cause anymore damage than I may have caused. They were very kind and understanding with my dilemma and I can not offer more praises for what they did for me. Life is tough enough without having car repairs on top of it. Thank You Tierney Shipley for your kindness and consideration. I have recommended your shop to probably a dozen people already. Human kindness is hard to find in your business. read more

Needed brake repair. Tierney, the Manager, was great in giving me an estimate in replacing the pads and rotors where I could choose different options to benefit me financially. She also emphasized safety in encouraging me to get the brakes fixed ASAP. I found their pricing competitive to 3 other shops. But what sold me on this location of Brakes Plus is their customer service... and the shop is really clean. read more

I called brakes plus on warren pkwy to see if they could squeeze me in this morning for oil change and state inspection as the usual brakes plus I go to had computer system down, and they were able to get me in and seen immediately on a busy Saturday am and acknowledged to get me in and out within the hour as I had requested! read more

I have been a re-occurring customer of this Brakes Plus location for the past year now. The entire staff is trustworthy and does honest work. They have the best pricing in the area. When it comes to finding mechanics and people to work on your car it can be hard to find honest ones. You will leave here satisfied and your car will have been done with honest work. They take pride in their customers first. I appreciate the people at this shop and the work they do. Tierany is the one that has helped me out and made my experience great here. Thank you! read more

This place is awesome & has great customer care. Came in needing a simple part & they were happy to help out. Definitely coming here from now on to get my car serviced. read more

A plus for Brakes Plus, $2,000 BMW repair estimate from Classic BMW to replace a radiator, Brakes plus took care of it for $60.00. Seem to be honest and knowledgeable car maintenance folks! Definitely recommend. read more

What can I say, I was very impressed with the service. I was expecting to be there for at least an hour for my car repair and inspection. I was in and out in 30 mins. They are very attentive to great service and very professional. They now have my and my families business in the future. read more

Eric and team did an excellent job remediating problems with cross threaded lug nuts and improperly installed lug bolts from another store. Had rear pads installed and experienced some post installation issues which were taken care of at no cost. Impressed with honesty and integrity. They definitely stand behind their work and I will be back when I next need brakes or other items they can handle. read more

Great service and manager was very nice. They have a lot of services they offer and I recommend everyone to give them a try.

My A/C Im was not fixed and they got it fixed it a good price. Better than any other place near by

Went in for a motorcycle inspection. They got me in very quickly and completed it within a timely manor.

Fantastic place. Always treated with courtesy and honest suggestions for my vehicle service.

Bryan took really good care of me, I took my sisters car in and they fixed the brakes along with a flush, changed the oil & even took a look at her power steering called and explained everything even showed me how she needed a new tire. Even gave me the best deal on everything highly recommend them read more

Beware of Brakes Plus in Little Elm. My daughter to her F150 in for oil change and inspection Friday, July 14, 23. They completed the oil inspection but failed the inspection, with all the electronic info passing, because of an apparent leak in the high pressure hose of the power steering. In which, they wanted almost $500 in parts and labor to fix the problem so it would pass the inspection. Thankfully, she declined the service and I inspected it myself later that day and could not find a leak of any kind. So just to verify further, I took to my mechanic in Lewisville today so that he could verify what I had found to be no leak at all. My mechanic could not find a leak of any kind and couldn't find evidence that it had ever leaked in the past. He did discover some oil residue because the oil filter is right nearby and obviously changing the oil, they had spilled oil and not cleaned it up, but most importantly, NO LEAK in the high pressure hose!! So I took her truck back in for reinspection, never saying a word initially of what I found to never have been a leak. They pulled it in, reinspected it, and passed it within 5 minutes. My daughter could have been out $500 in a bogus repair from these guys. Patronize at your own risk!! read more

Kelly and Mark really took there time and provided the best customer service. Their service was top notch. They have definitely earned my business. Gene read more

After they checked my car it's now shaking horribly. But I'm letting God deal with them!