This is a decent Jimmy John's store in that it has staff that pay attention to you, smile and work to satisfy you. During my last visit, I asked them to not toast the sandwich I ordered; they did toast it. When I told them about it, they apologized profusely, redid my order and told me to keep the toasted sandwich. They also apologized again when I was walking out of the store; genuine mistake followed by a genuine apology. read more

Not good, not horrible. Jersey Mikes is way better if you're looking for a quick sub.

shout out to Ty, Max & Alex for their wonderful customer service & top of the line sandwich skills! yesterday i left my card (likely sitting in the card reader before rushing out the door to pick up my daughter) & realized the next day. i called to confirm & came by at 7:30 on the way home. Alex had it ready for me, he immediately recognized me & handed me my card. it's so nice to be remembered when you come to a place often. Ty & Max are also awesome, they remember my order (chicken bacon ranch combo with kickin ranch instead of regular & add cucumbers) & my food is always delicious. their cookies are amazing too, my favorite is the lemon sunshine. i don't even like lemon that much but that cookie is a yellow circle of joy. one time i literally bought six or seven to go, zero regrets. thank you so much to the honest & hardworking staff at this location; i come in a couple times a week without fail for the delicious food & friendly service. sandwich love! read more

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I love the sandwiches here, but I feel like the hours at this location are insanely variable. I've checked this store's hours on both Google and Yelp and have shown up well before closing, only to arrive to a closed store. A few weeks ago I showed up 1 hour before closing only for the store to be closed. Then just today (04/19/2026) I showed up 2 hours before closing, and it was closed yet again. I even checked the hours on their window so I knew I wasn't just showing up at the wrong time. read more

Found myself on MV for other reasons and I stopped in JJ for an unwich. A Vito unwich to be exact. As every time I have come to this location, great sandwich, friendly, clean, fast sandwich making. Yum. Great. Don't pass by and miss it. Stop and chew on a tasty sandy! Go. Eat Well. HAVE FUN!!! read more

Jimmy John's - Vito Unwich - extra Jimmy peppers added. YUM! - Sandwiches Near Me - Mission Viejo, California

I love this place very much because the sandwiches here are super delicious, the service was fast, the ambiance was amazing, and the upbeat music was awesome! read more

Jimmy John's - Jimmy John's. - Sandwiches Near Me - Mission Viejo, California

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Sure, the condiments and different vegetables options are great, but it's the soft and chewy French bread and tasty meats for me. I have yet to try other sandwiches because I'm stuck on a particular one. - #7 Spicy East Coast Italian (Giant) | The giant size is 16" and it comes with double salami, double capocollo, provolone cheese, onion, lettuce, tomato, mayonnaise, oil & vinegar, and Jimmy Peppers. You can opt out of what you don't like. I opted out of oil & vinegar and added pickles and Jimmy mustard. The bread isn't so thick that it steals the show; instead, it gently hugs all the ingredients. One of the best sandwiches I've had, try it out and see for yourself. A note about their delivery service - they're quick! read more

Jimmy John's - #7 Spicy East Coast Italian. Pictured is the giant size (16") and can feed two people easily. One of the best sandwiches I've had! - Sandwiches Near Me - Mission Viejo, California

Their bread is so delicious and consistently good. It's soft and chewy. Their ingredients are always fresh. Service is friendly and freaky fast! read more

I go here almost everyday because I work really close to here and it's convenient. Let me just say that the staff is amazing. I've been reading how Jimmy John's have been skimping on their portions because this is the THIRD time in a row I've gotten ripped off. I get the spicy east coast Italian, it's supposed to have double protein on it. They've given me what looks like less than what they put on the Vito. It really pisses me off that all of these places are skimping. Especially since I've been an extremely loyal customer that has spent hundreds of dollars with them. I hate making reviews like this. I know it's management and the owner making them make these sandwiches like this. Here's a picture read more

Jimmy John's - What a rip off for an $11 sandwich - Sandwiches Near Me - Mission Viejo, California

Loved it! It is my favorite sandwich place! Everything is always fresh and the sandwich is made exactly how I ordered it through the app. Pick-up was easy and I was able to enjoy my sandwich on the terrace. read more

Jimmy John's - The Vito. Leave bread in and add mayo and Jimmy Peppers, and pure perfection! - Sandwiches Near Me - Mission Viejo, California

I've always enjoyed Jimmy John's sandwiches. They are made to order and fresh ingredients. The one negative thing about them was their former owner Jimmy John was pretty much a jerk . I have a friend who was a corporate flight attendant for his company told me things about him that I can't or won't say. Now that I know he is no longer involved , I'm much more likely to go there. Employees are,always attentive and willing to help. Their pickles are great . My fave is the east coast spicy sandwich read more

I got a text alert stating there was a free sub promotion today.The place is dead I ordered 2 subs for myself and my daughter.The guy was super rude told me they were out alreday????It was like 12 :45 in the afternoon.We were the only people in there I dont know if this guy was messing with meand didnt want to make them or what.DONT GO THERE this place is BS read more

I waited 1 hour to be seated and after 1 hour they brought our food and I didn't not because they messed up my order waste of time if I have a choice to give them zero star read more

Picked up dinner, this place never fails. The employees always gets our order right and are friendly. They can get busy but the employees keep the line moving. When ever in Mission Viejo I stop here...wish we had one in Aliso Viejo. We ordered the tuna, Vito, and the turkey bacon. So good! read more

Actually be open when you say you're open. This was before 7 pm on Sunday 3/10/24. Hope management is aware their employees are bailing early. read more

Jimmy John's - Sandwiches Near Me - Mission Viejo, California

We love this Jimmy John's location and come here all the time. Always prompt, fresh, and quick!

great service and food. would definitely recommend coming hear. I love their sandwiches and coem here often

First time. Ordered 2 sandwiches for $21+ & sat to wait. Cashier was nice, but didn't offer any help. She promptly offered the customer after us the "special of sandwich, drink, cookie, & chips for $20." It would've been nice if she had mentioned that to us as well. read more

Closed before 8p even though they're supposed to be open until 9p. Something something about cutting hours. Update your hours or keep the hours you advertise. Will not be returning to this location. read more

This is the bread in the Jimmy John's sandwich I got today as takeout from the Mission Viejo location. So hard, you could chip a tooth on it. For a franchise that's supposed to be known for its bread, this is sad. You shouldn't serve bread like this to anyone! read more

Jimmy John's - Extremely overdone Jimmy John's bread - Sandwiches Near Me - Mission Viejo, California

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Hate to give a bad review but handling cash and answering the phone then going back to making a sandwich with the same gloves on not a good look this is basic hygiene for food prep . read more

I called the store to order a small catering bundle for my husband's birthday. I was referred to the brand ambassador, Rick. I was given his phone number. Before I had a chance to call, Rick sent me a text to reach out to him or Cody to order at my convenience. I called the next day to purchase. Both team members were polite and patient. I didn't feel rushed or pushed. They made it effortless even when I had to change the delivery time at the last minute. The food arrived perfect and on time. Thanks Jimmy John's! read more

Hey Jimmy John's corporate...the ice machine at this location has been broken for months...the poor guys who work here have put in a request to get it fixed to no avail. Do you really expect your customers to drink warm drinks and be ok with that? The sandwiches are great but why would we come back? read more

Sandwiches are great! Super fast service! Your sandwich will be ready for you to eat before you even finish paying! Place is clean and organized. Workers are always cleaning and organizing when customers aren't ordering. Will come back for sure! read more

If you care about your health, don't come to this location. I have given them multiple chances and I understand the pandemic has caused issues but the same two employees constantly handle cash at the register and then go and make your order with the same gloves on.... Then when you kindly ask them to change gloves they throw a fit and go in the back room. It's standard practice to take gloves off when going to the register and putting a new pair on before making the food. Absolutely unacceptable, management should be on this read more

My boyfriend loves this spot, we are frequent guest and always enjoy our sandwiches. Today I went in and asked for extra extra hot peppers and they put 1 pepper in the sub. I'm disappointed. It' was completely empty so there is no excuse for this. You also will see on the bag my order and it does say extra extra hot peppers. Please make sure you are getting these small details because we are paying for these. Thank you. read more

Jimmy John's - You can see I ordered extra extra peppers. - Sandwiches Near Me - Mission Viejo, California

We were in the area for a few days and came here twice. We like Jimmy John's, it so much better than the other nationwide sandwich chain that sounds like "Subway's". It was just 2 of us that came on the first day. It was an early lunch, maybe around 11am. Our day started super early around 5:30 so we were ready for our first bite of the day. It was very quiet inside, maybe just other 1 patron. I had the #4 turkey with many of the veggie add-ons and it was super yummy! Made just the way I ordered it and it totally hit the spot! We came back later that day with the big group. Maybe about 10 kids and 5 adults. They handled big group like it was just a walk in the park. Sandwiches were made quickly and accurately. Everybody was happy. Tyler took our order and he was so easy to work with! Thank you Tyler!!! read more

Very good sandwich joint, especially for a chain. The employees freshly slice the meet in front of you (rather than it being pre packaged like a Subway). Additionally, they are very liberal with the toppings. My favorite go to is the Philly cheesesteak with chipotle mayo grilled into the bun. The request isn't on their menu however they were very accommodating to my request. They feel like they are busier during lunchtime vs dinner. The staff take pride in the work they do and while their menu is limited to what corporate decides, the staff seemed to know each other well and have their routine down to an art especially during busier times read more

I ordered the turkey with avocado and of course very very little avocado. Never again..

Jimmy John's Mission Viejo is awful. The staff was great,my Cubana was inedible. The bread was nasty, the meat was grey and tasteless. Worst sandwich I may have ever had. I was there on 4/14/24 at 12 noon or so. I hope I don't get sick and make it through the night. Only redeeming quality was the friendly staff. What a waste of a somewhat newly remodeled center. read more

I was so happy when they said they'd deliver to me! The dude on the phone was super nice, which was cool, but the best part is they were at my house w/in 20mins!!!! The club LuLu was phenomenal!! Delicious! read more

This place rocks. The sandwiches are very very good and they make them super fast. Every time I come in the staff is super friendly and the place is clean. This is my go to spot for lunch. read more

Horrible customer service. The short tiny girl didn't even greet us when we came in or ask what we wanted. She just stood there with a creepy stare with her dumb mask on. We ordered and she was muttering back the order under her mask behind the plexiglass. We waited about 15 minutes for our sandwiches and the girl with the streaked hair who helped make them didn't tell us they were ready. The 2 guys and the girl with the streaked hair should be wearing hair nets because their hair was hanging out. We spent almost $70 on our food and you would think they would greet us, say goodbye, or thank us. We came back in a few minutes later to buy cookies and the same thing. These kids look like they hate their jobs and act like the customers are bothering them. The owner and the manager needs to do some serious retraining or you will lose a lot of business. I read the other 1 and 2 star reviews, this seems like this is a reoccurring problem. The only reason I come here is because the sandwiches are good. I will say that on my 16 there was very little turkey. read more

I love their sandwiches but was a bit discouraged today since they wouldn't let me have my sandwich on whole wheat bread. I wanted to try to be healthy even though I ordered a roast beef sandwich. Oh well! read more

It maybe boring but I always end up getting the Italian sub#9. I've had Jersey smile and also like ToGo's but something about the bread and Italian sub at Jimmy John's that I can re-order. I am not a huge sandwich person but I can eat here often, especially when it's a work day and it's convenient. read more

SPICY EAST COAST ITALIAN on white -- double Genoa salami; double capicola; double provolone cheese; sauce; (hot peppers on the side); lettuce; onion; NO tomato; light mayo I will need to ask for heavy sauce (or oil/vinegar) next time as I could barely taste it. Otherwise, the bread is very nice and I really like this meat combo which is closer to an East Coast Italian grinder than a lot of sandie places out here; as it were I brought it home and hit it with my homemade sauce of EVO/basil/oregano/red wine vinegar and "it was money honey"... I see online they're doing MINI sandies now which I hope this location is doing. It's nice to have a small lunch now and then for a grab-and-go. RATING = A- read more

I was in the area so I stopped by for lunch! I haven't eaten at Jimmy John's since I lived in Reno 5 years ago! Well it was very good, fresh, friendly and reasonable. The bread always taste fresh! Although I see a sign offering "yesterday's bread for .50". Honestly even in Mission Viejo there must be somewhere you can donate your bread to the less fortunate! You should change that ASAP! read more

People that work here are so lazy and they don't want to do any work. I ask for napkins they say they don't have any. I ask again they aren't happy that they have to go to the back and open a new package of napkins because it seems like it's just too much work for them to do. I ask for my receipt they say oh sorry we don't have a receipt. I say I didn't get a chance to input my number for my rewards they say oh sorry we can't help. Clearly they don't care about their customers at all. read more

This spot always has issues but I guess they close at random times walked up at 3:12 and the guy at the register made sure the door was locked to make sure he wasn't serving anyone when they clearly just served someone else probably won't come back ...my bad the sign says 3:10 random like I said that's random read more

Amazing food and amazing service!!! Rick helped me out of a jam and catered for the employees at my work. We had waited till the last minute and Rick and his team not only gave us lots of options but created the best mix for all of our employees to enjoy. 10 out of 10 will be coming back here again! read more