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    Jimmy John's

    3.5 (199 reviews)
    Closed 11:00 am - 9:00 pm

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    JIMMY JOHN'S ATMOSPHERE

    What's the vibe?
    Loud
    Outdoor seating
    Good for kids
    Good for groups

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    Recommended Reviews - Jimmy John's

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    Totally tuna
    Cindy R.

    Stopped in to Jimmy Johns after getting off the freeway for a leg stretch and coffee run. There was only one person working that afternoon, but he was very friendly. We sat at a table, which there are plenty of. Nice and clean. Even the single bathroom was clean. Funny bathroom signs too, lol. My parents split a chicken bacon ranch and I split a tuna sandwich with my daughter. It was all very fresh and delicious. Definitely one of the best sandwich places to eat at.

    Georgie M.

    This Jimmy John's location is a little sleeper as compared to some of their other locations. Or, maybe it was just the end of the day and shift. LOL Whenever I'm up in the Upland/ Rancho area, I try to pickup a sub for later or the next day. Today, I got to chat with the three member crew working. The service was friendly and pretty chill.

    One man operation
    Roger M.

    This place is always spotless, organized, and bright! I hadn't been to a Jimmy John's in years, so seeing toasted subs on the menu was a nice surprise. I came in a little skeptical--big chains sometimes trade quality for variety--but honestly? These sandwiches can hold their own against legit mom-and-pop shops. The bread is fresh and soft with that perfect crispy outside, the ingredients taste top-tier, and the prices are great, especially if you're sharing. But what really stood out today was Jesse. This man was running the entire store by himself and absolutely crushing it. Making sandwiches, cleaning, staying on top of every detail--he didn't miss a beat. And on top of all that hustle, he was super courteous, friendly, and observant. You could tell he genuinely cared about giving great customer service. Shoutout to Jesse for making the whole experience even better!

    One person working through the lunch rush. Taking orders and making sandwiches. Wow
    Krystal P.

    One person working during the lunch rush is insane!!! This poor guy, I will say who was positive and great. But making people wait that long for their sandwiches.When they're on their lunch break, is insane. Plus, the quickest way to lose business. I knew it was a franchise the moment I saw one person working. The quickest way to lose business and money, not grow it. Because I won't be back and I'm sure half the people in there waiting wouldn't either.

    A sad #4 TURKEY TOM - I ADDED toppings but didn't get what I ordered

    Made the mistake of coming here tonight. Rudy helped us. He was very nice helping us order. We arrived with a few other customers and Rudy was the only one working so we had to wait a while, which we didn't have a problem doing. Unfortunately I did not check our sandwiches before he gave them to us. We paid for a giant bacon ranch, Rudy gave us a regular size. I ADDED toppings to the turkey tom and the only toppings he put were pickles and onions... no tomato lettuce or ANYTHING. If the owner wants to check our order was 107 tonight. I tried calling but their store doesn't answer the phone. I will be contesting.

    One slice of turkey meat
    Teresa B.

    First off, there is only one employee working, very nice guy but he really talks too much while people are waiting to place an order. So we wait and wait for him to finish with 1 customers, finally we're up, place our order, then he decides to take another order before starting ours, talks and talks to her for awhile. Starts making our 2 large sandwiches,no chips or drinks (33.00!). I'm thinking ok these are going to be really good! Nope, get home, the tuna was very watery and extra fishy smelling(gross)and the turkey was good, but only one slice of meat! I'm not kidding, one slice of turkey. We will never be returning to this location.

    My friend paid 13 bucks for this sandwich and a pickle...and I just couldn't get over how small it was to the point that I had to take a picture. So little meat in the sandwhich- it's like Chipotles meat giving game but even worse than that. You cannot charge people that much for a sandwich and then put that little substance in the bread. 12.98 for bread dude?? Like you know it's bad when I wasn't even the one ripped off but I still had to say something for the people

    What's left of the sandwich I devoured
    Gary W.

    2nd visit after trying JJ for the 1st time last week. First visit was so good i had to come back and make sure it was for real. Staff were friendly and welcoming and the Italian sandwich recommended was great. Fast forward to my 2nd visit and it was better than the first. Store was clean and Michael was exceptional friendly and super helpful. I tried the Italian again and this time he suggested toasted. Man toasted took it to another level and it was the best sandwich I've tasted in a long time. I'm hooked and will be back. Keep up the great work!!! Kudos to Michael!

    Funny sign
    Ed B.

    Came in here for a late lunch and James's greet me right away. I haven't been here in a while so I didn't know what the menu look like. It was patient with me. Explain to me what comes with what I asked for an Italian nightclub no salami. He was happy to make that even after he started making it, I didn't want oil vinegar. He said no problem. Great service would definitely come back. Ask for Jake.

    Store front
    Tony G.

    Came and put my curbside order in. Took them just about 30 minutes to get my order was parked right in front! Watched the 2 employees talk. Take time to have a drink. A period of no customers. Called and the young man confirmed they had the order it was coming out shortly. 20 minutes later.... Finally comes out. Literally the worst service here! Go to another location this place is not worth

    #9 ITALIAN NIGHT CLUB

    Came into the Jimmy John's in Upland and found out there was only one employee working because everyone else had called out. Despite being on his own, Jesse was incredibly sweet, kind, and welcoming! He stayed friendly and talkative the whole time, and still managed to make my food perfectly. Big shoutout to Jesse for holding it down and giving great service -- he deserves some serious appreciation!

    See all

    Photo of Ernie O.
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    7 years ago

    Thank you Kristi for the kindness with taking my order, the food was amazing and also you guys were fast!

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    9 years ago

    Really good sandwiches and friendly service. I just can't agree that it is a $9 sandwich.

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    Photo of Jeong C.
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    9 years ago

    Love how fast food comes out! Love their bread. Love their #4 with less mayo & cucumbers.

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    7 years ago

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    9 years ago

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    6 years ago

    Second visit. Worker was rude and not wearing a facial covering. Wont be going back.

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    7 years ago

    Its 9:53 how can you be closed when your hours state 10:00pm? Not good business practices, when your employee is on his phone. Never again!

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    7 years ago

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    8 years ago

    I like eating at Jimmy Johns in Upland. The staff are friendly and the customer service is very good. Matthew the manager is very courteous.

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    Photo of Audrey G.
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    7 years ago

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    11 years ago

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    9 years ago

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    7 years ago

    We love the quickness of the sandwiches. Christy our delivery person rocks and she is the best. Great job Christy

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    Photo of Anna C.
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    8 years ago

    I really enjoy the Tuna sub. The staff carefully listens to any special requests you may have. Thumbs up!

    Business owner information

    Photo of Chris P.

    Chris P.

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    9 years ago

    I order delivery from this location at least twice a week. Super fast. My sandwich is in my hands in usually 20 minutes or less. Good eats.

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    7 years ago

    My go to when I cant leave my shop, They have great sandwiches fast delivery and customer service, very convenient

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    Photo of Chris V.

    Chris V.

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    Photo of Gia V.
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    11 years ago

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    11 years ago

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    Photo of Nicole P.
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    11 years ago

    Everyone rocks!!!! The entire team was helpful and friendly. Each of them had their favorites. I chose the #16, #9. Incredible

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    11 years ago

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    Photo of Angelique R.
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    11 years ago

    That beach sub is a game changer! I add bacon and its soooooooo yummy!!!!!

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    11 years ago

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    11 years ago

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    10 years ago

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    9 years ago

    Bad food and bad service! The bread was soggy and the veggies didn't taste fresh. Never again!

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    9 years ago

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    11 years ago

    My new favorite place to get sandwiches. Amazing sandwiches, super fast service, friendly staff.

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    11 years ago

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    11 years ago

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    11 years ago

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    10 years ago

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    11 years ago

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    11 years ago

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    Photo of Heather J.
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    11 years ago

    Oh my... Love this place! Better than Jersey Mikes!! The guys that work there are super friendly too! My new place for sandwiches !! Who hoo

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    11 years ago

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    11 years ago

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    8 years ago

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    10 years ago

    Not worth waiting 30 minutes for a $1 sandwich. Sandwich was pretty plain. Such a Bummer

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    Page 4 of 5

    Ask the Community - Jimmy John's

    The General Manager says this store is open but for more than a week they haven't taken online orders, the lights have appeared to be off (during lunch time) and the phone just rings and rings. Has anyone gone and found the store open?

    This store was temporarily closed, they are currently open but close at 3pm.

    Did this Jimmy Johns permanently close?

    Hello Diane H., This location is still open for business. Operating hours are 11am-3pm… 

    Don’t See Your Question? Ask Away!

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    Jimmy John's - sandwiches - Updated September 2026

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