Kirk and Denise are both amazing. The care and time they take to make sure your sandwich is perfect, as if they were going to eat . Ive been here on different days and it's always the same. They are always cleaning. Place is spotless. Thanks for a great experience. Even when they are busy they still act like you're the only customer. read more

Ordered the Pizza Sub No marinara included unless you ask for it on an app order Pizza Sub Spicy pepperoni, provolone cheese, marinara sauce, green peppers & onions served on our freshly baked Artisan Italian bread. What I got was a pepperoni sandwich apparently on the app it excludes the marinara sauce sauce. I try to explain that when I ordered it there was no choice for you to remove the marinara sauce or add extra marinara sauce, but in the description, it says it comes with marinara sauce basically the excuse was sorry , excuse was not to my liking the fact that I spent $10 on a pepperoni sandwich was messed up. Not a Pizza Sub read more

Subway - No marinara sauce on a pizza sub unless you call it in because they do not include the marinara unless it's asked for - Sandwiches Near Me - Upland, California

Great Service, great people, affordable. Staff is great. Respect the people who handle your food. read more

Subway - Meatball Footlong - Sandwiches Near Me - Upland, California

To whom this may concern: I have never written a bad review, but what happened at that Subway today was absolutely not okay. I went today, 4/17/2026, with a friend to get lunch at this Subway location, 1466 East Foothill Blvd. Suite P Upland, CA, 91786 and we purchased around 1:15ish pm. My friend and I decided to sit down and eat. We're eating, talking, and minding our own business when a woman who was waiting for her order starts talking to us. We were polite and just nodded, but she felt that one of the employees was in a bad mood and was being rude to her. I noticed that while she was talking to us, he was watching us. Again, minding our own business. Then I don't agree with what she did, such as asking him, "Are you having a good day? Do you have a bad life?" I was shocked that she was asked that, and then he turned around and asked her the same thing back. Now, I was double-shocked, for someone who is supposed to work in customer service should not be responding that way. I understand the frustration, but that was not the right way to speak to a customer. I think she was frustrated and walked out because of his behavior towards her. Then again, my friend and I are minding our own business, eating and talking, and he says loudly, "You over there gawking, yeah, I see you." We stop our conversation, and I realize he's speaking to me. I was absolutely flabbergasted that he would feel comfortable addressing a customer like that, and two, cause an uncomfortable environment for customers. I did not respond to him because my friend has a disability (Down Syndrome), and she is sensitive to highly reactive emotions, which could cause stress for her. I remained calm and continued my lunch because I was not going to respond to someone who was being intentionally disrespectful and rude. My concern for this Subway location is that if this situation were handled by a different customer who did not hold the same calmness and patience, it could lead to a risk of a more serious escalation and a different outcome. I will never go to this location again because of the hostile environment that happened today. read more

I was checking into some places for the Bacchus Badge. I caught a glimpse of Subway at the corner of my eyes. I normally don't eat Subway but I had a gift card with $1.30 balance. I thought I use it. After entering this Subway, I was greeted right away. Thank you! However, I wasn't helped until 5 to 8 mins later. There were only two people ahead of me. It appeared they also had an online order. There were only 3 employees working at the time. They appear to be new because they were asking their lead on how certain tasks were done. It's all good... that's how we learn! I've been in the same postion many blue moons ago. Anyway, it was my turn. Subway has introduced some new items based on their menu. They now have wraps, build your own sandwiches, and footlong desserts. I wanted the Tuna Sandwich, but didn't see it as an individual sandwich on the menu. It turns out that it's under the "build your own" sandwich. Good to know. I got a 6 inch tuna on white bread with all the veggies plus pepper and no oils. Tuna was tasty, but portion was very small like a very thin layer. They used too give like 2 scoops worth. Veggies were very fresh, but bread was a bit tough at least on the outside. I also got their footlong pretzel... it looked really good, but a bit chewy IMHO. Staff was pleasant. Ambiance seems bright with the green and yellow colors decor. Good number of tables and chairs, but a few were way too close to another IMHO. They have a fountain drink station. I saw an all gender restroom in the back. I probably won't be back here since I don't live close by. If you love Subway, do give them a try! read more

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I have not been to Subway in quite a while. I stopped in to pick up some sandwiches to take to the SC Football game, and I was so very impressed by the young man Kurt who helped me. He was so kind, thoughtful and intentional, and put together a couple of fantastic veggie sandwiches. He encouraged me to get the app, which I definitely will, because I'll be coming back. Thanks Kurt, you made our day. The sandwiches were delicious! read more

Subway - Subway & SC Football! - Sandwiches Near Me - Upland, California

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Great sandwich and customer service while being served. Will come again to enjoy this experience again

Lady with yellow headband rude and poor service skills. Heard her being rude to others too.

Staff very friendly and handled disrespectful customers very professionally for being teenagers. I was impressed that there is good people left in this world! Kudos to the workers and the pride they take in making those sandwiches read more

I come to the subway once maybe twice a week it's very convenient. It's on my way home from work. The gentleman that helped me his name was Kurt. He's very helpful quick and great customer service thanks Kurt. Keep up the good work. read more

Came in for lunch today about 3pm young lady who helped me was very nice friendly had a nice warm smile that I appreciated because a lot of times workers at these types of places are more robotic then human sometimes any they did not have meal of the day for some reason that other subways have she apologized for that and help me do a online order for 40% off a foot-long sandwich she was very patient with me that she helped me navigate the subway app. The sandwich was good. The bread was super fresh. The restaurant was clean overall a A+ experience for me today and I will probably return to this location just because of the service that I received I wish I knew or remembered the young lady's name but I forgot it. This was 3 o'clock in the afternoon on a Thursday thank you very much. read more

Came in today and Kirk made our sandwiches, great guy very friendly. my sandwich was toasted n he made it perfectly if I knew what days he worked, I would only come in on those days! His service was great! read more

I'm pretty upset . Walked to this subway to get a kids sandwich , cause I'm on weight watchers. I get these all the time at different subways. They said they sell the kids meal but not the single sandwich. I go to physical therapy around the corner and it's a shame. You would have had more business. I won't return to this one. I really don't understand why this ones is the only one that won't do this. ‍ read more

Kirk is Amazing at his Job. Finally Good old school service where he takes pride in his work. I ordered a Meatball Marinara and it hit the spot. Bread not hard at all and was completely soft. Coming to this Subway only from now on if he's here. Thank you Kirk! Great Service. Very friendly. read more

We stopped at Subway on our way home. I ordered my usual turkey and avocado sandwich. The sandwich artist did a great job with my sandwich. I basically ask for all the veggies. She put a good portion of veggies on my sandwich in addition to the turkey and avocado. Other Subways overload my sandwich and the veggies and avocado end up falling out. Also the employees were friendly. They were very helpful to a few customers that were confused with the menu. I waited a bit, but I was fine with it, since those customers really needed help and the employees were supportive. There was a bit of excitement since our car got tapped outside of the restaurant. No harm, no foul. Great service and food, we will be back when we come through Upland. read more

The service at this Subway was excellent. The employee that took my order was very kind and attentive to myself and the other customers.

I've been coming to this Subway for years, and Antonia is a big reason why I keep coming back. She always greets me with a smile and makes my order exactly how I like it every single time. She's friendly, fast, and takes pride in what she does, you can tell she cares about her customers. It's rare to find someone who makes you feel so welcome and appreciated, and Antonia does that every visit. read more

Food is good, but service is not Good staff talked really bad at the customer. Came at 8 in the morning, maybe the staff is having a bad day but still should not talk to a customer in a really bad manner read more

Fast and friendly service. Bread is always baked fresh and delicious. Subs go out quick and tastes amazing

Ordered a classic Italian sub, fresh and made the way I wanted. Friendly Staffan clean kitchen

has given me food poisoning for the 2nd time. At first i thought it was something else i ate but this time i only had subway sandwhich that day and didn't eat anything the next (which is today) and i am sick as f. body shivers, stomach issues, bathroom issues. I don't know i think it's the meat or they aren't washing their hands. read more

Subway on grove south of 60 FWY.Do order from this location. Bread is always hard .bad sandwich

Best Subway in the area!! They are generous with their Tuna, not like the Rancho location who are stingy! Nice people work there! Always clean with a lot of seating! read more

Came here for lunch and ordered 2 meals with a digital coupon. It was redeemed without issue. We were greeted when we came in and was served promptly. The younger lady took our order and executed it quickly and without error. The ingredients did indeed look fresh and tasted rightly so. As for cleanliness, the dining area, restrooms and beverage area were all satisfactory. One of the main reasons we came to this location in particular is because it has horchata and Orange Bang available (so I'll definitely consider coming to this location more frequent). Other Subway locations do not have this available. Portioning was satisfactory - both in the meat and the vegetables. Sauces were placed properly as requested. I even went back to request some olive oil and vinegar and was given to me liberally. read more

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I found 3 hairs in my food. I get one will happen every now and then because people have hair, but 3? That just shows a lack of care. It was a long night and I was hungry and when I saw the hairs I just got frustrated and threw it away. I should've know the corporate bs would get in the way of a refund. They told me there's nothing they can do if I don't bring them the sandwich. Like seriously? I'm tired and I just wanted to eat and go to sleep and I have to go out of my way for their mistake? Don't eat here. read more

Angelica is the best!!! Great service!! Just sad she's always working alone. She handles it great always with a smile even during a rush. You go girl! read more

got terribly sick off the tuna sandwich! I specifically asked if it was fresh and the young lady told me it was with an attitude but I'm now 100% sure it wasn't read more

Good food very clean, I got the turkey sandiwch and it tasted really fresh. Great customer service as well.

I wish I would have remembered our sandwich artist's name! Host ID 745-217-5395630 was super nice & even went as far as to make my daughter feel special with a smiley face on her sandwich wrapper. Wished her a happy birthday also She is the friendliest customer service I've experienced in a long time! read more

Ants were in the window with the food, she kill the ant with the gloves. I'm like damn there's more ants down here inside the window oh damn there's ants outside the window where I'm touching the counter. I told her I can't believe you guys got an A on the window. She got ready to heat up my chicken, I told her never mind I don't want to eat here. I walked out. I'm a mail carrier in Upland, I will be sure to tell all my co-workers DO NOT EAT HERE! !!! read more

Subway - Ants in the food - Sandwiches Near Me - Upland, California

I come here occasionally, biweekly maybe. Obvious tip, don't get a steak at a restaurant that specializes in sushi. I only get a sandwich and I use the local coupon with no hassles. I give this place props considering I come at 9:00pm or later, often. Night shift lady is friendly. read more

Check your receipts people. Never had a subway charge fake addons before. Work close by so come often. Fake charge addons happened multiple times. The lady owner would add on pepperoni or extra cheese slice charges. First few times I let it slide but the most recent time confronted the owner and she played dumb. Ok whatever last time ill be going there. If owner is that shady for profit, imagine what kind of stuff goes on behind the scenes. read more

Subway - Shady practice - Sandwiches Near Me - Upland, California

I come to this location very frequently and usually have a great experience. Today (Feb.29,2020) at around noon I went in and had a terrible experience. The young man who helped me was very kind and I asked him if the 3 subs for $18 and some change promotion was still going on, he said yes. The lady who I think is the manager was a few feet away , heard, and did not say anything. I continued to order three subs for that reason. The lady then stepped in and was very in a hurry to make our subs rushing us. My husbands sub was extremely burnt and hard (picture below) and I asked for avocado. I was only given three tiny pieces because the employee did not want to cut another avocado open due to the line. I did not want to bother him because I assumed I would not be charged for three tiny pieces,but to my surprise I was charged the full $1.50! (Picture of avocado and receipt below.) Then at the end of my visit I was charged $29!!! I told the manager I was told the promotion was going on and that is why I got the three subs. She said oh no we don't do that anymore I was so upset because that is the only reason I ordered three. I had a 10% off coupon so my total came out to $27. I am extremely upset at the poor quality of the subs and the employees lack of consideration to the clientele. I know these subs were not worth close to $30 and it is sad that I had to use my hard earned money for inadequate subs. Very disappointed. read more

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This is my go to place since it's super close to my house so today I stopped by after work feeling hungry lol so I was pretty bummed, no Swiss cheese on deck or cookies kind of a bummer. Service was good tho pretty fast & friendly staff ! read more

My personal experience here has never let me down. There is one staff lady there all the time I think shes the manager, she always gets everything right on my order and is always welcoming. When they dont have a specific soup I want she goes out of her way to prepare some. Just great customer service with here in general. I have no complaints at all and I am very picky at where I go. Keep it up. Ill be coming here everytime I work on the area. read more

Better service this time, but for some reason my eyes would not stop burning. I wasn't the only customer. Eventually the subway lady opened the door. I sat there for 15 minutes and 6 different customers complained of burning eyes. Hopefully it's not toxic read more

I will not be coming back to this location. The food is the same as all other subways but there always out of something. Today they where out of 3 types of bread and lettuce. I live close but I will drive by this location from now on. read more

Awesome spot for breakfast / lunch and dinner ! Staff is always so friendly and always get me out in a great manner of time . Very quick workers and always on top of things . The food is always so yummy I always get the rotisserie chicken or turkey sandwiches ! The bread is always so fresh here unlike some other subways! read more

Should have read the reviews before deciding to try this Subway. The reviews are pretty accurate. I have eaten at many different Subway establishments and have always had good experiences. This particular Subway was noticeably different. Instead of their normal "hello welcome to subway", I had to wait for a few minutes while the owner and the employee finished their conversation before I was acknowledge. This gave me an opportunity to look at the cleanliness of the establishment. Right away I noticed the cutting board area was dirty with mayonnaise and other sauses scattered about on it. None of the meats were covered and the vegetables appeared old and wilted. I will never eat here again. Eat at your own risk. read more

Better service overall this time, but for some reason my eyes would not stop burning as well. I wasn't the only customer my daughter says is it the onions. Eventually the subway lady opened the door. I sat there and ate part of my sandwich and left because in 15 minutes it did not get any better. I hope it's not toxic either? Subway will become Quiznos if they don't watch it! read more