Our order was completely WRONG. Yes, they're chicken philly's but they're dry af, even tho she asked for mayo. She PAID for tator tots. Where they at tho?! The ONLY thing they got right was no mushrooms, but it was supposed to be ONE with no mushrooms because I LIKE mushrooms. It was a combo but there wasn't a choice for drinks. She didn't click ANYTHING fot drinks, and we got Salaam Cola?! Tf is Salaam Cola? We used to be REGULARS when they were located by the 7-11 at 14th & Shiloh. We decided to give them a shot in their new location. Highly disappointed. This meal used to be the BOMB. I don't recommend this restaurant or this meal how I got it today. Also, they were stingey as hell when I asked for ketchup and mayo. I even said that we don't have any. (We had to defrost my sister's fridge) There was enough mayo for HER philly, and I got ONE fucking ketchup pack for a few fries, which got more and more STALE as I kept eating on them. I'm only visiting from Louisiana but I am FROM Plano. We used to talk the shit up about Jimmy's when they were on 14th Street. We lived right there at Windsor Place. She even introduced other friends to them. This food was SHIT. read more

Was visiting from cali and i was having a hard time finding a good pakistani spot. Usmani and mai colachi (actually indian ran not Pakistani) were no good. These burgers were amazing i came for lunch post jummah and then dinner as well. Service was really good like they bring u the plates and food etc. they didnt have boycotted sodas which was good. Plenty of seating, the side tables tho the chairs r connected to table behind you so Everytime somebody behind you moved, your seat moved. That was annoying. They played music would recommend no music cuz ppl want to talk not listen to music. Burger was double texas one, it was amazing. Fills u up and is solid. Good portion of fries as well. At dinner came for nihari, it was good. The naan cuda been better but was so far best i found in plano so thankful for that lol read more

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We've become a regular at Jimmy's and each time does not disappoint. This is a Pakistani restaurant/dinner setting. We especially love and recommend their grilled items, burgers/sandwiches, gyro wraps, and quesadillas. We always start with a mint mojito mocktail and end the meal with chai. It's always bustling with people and is a busy atmosphere. The staff are always working hard and fast. Many Desi food places are dirty and unkept, and I like how this atmosphere has a nice diner vibe that is a great place to sit, chill, and catch up with friends. They have BBQ nights on Tuesday which you can get a grilled platter for $14.99, and they also have buffets certain times of the week. read more

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Went for the buffet, the AC was too cold , the buffet trays were cold but the food was good. I ask the management to stay focused on the naan while the food stays hot. Overall great tasting food but please make sure the buffet trays stay warm and hot. Good quality food , the Service 5 star. But please do understand your food was amazing but you kind of hurt yourself by keeping the food not warm and Naan not ready available read more

I used to be fan of Jimmy's until today, We used ti go a lot for dine in and to go food often as well. Me and one of mine friend had dinner yesterday for Thursday dinner there. I ordered two of chicken biryani today around 6:30 PM today (Friday deal). I picked up and brought to home when I open the box it was cold, fridge preserved biryani. When started eating after warming up in microwave it was stick and not tasty and not fresh. I called back them and asked was this biryani fresh, the lady who picked replied yes. I asked it was not and gave the entire description and tole I do not want argument and just to report it. She said I will check with the chefs? The bottom line it was very disappointing for me and I decided not to go back and waste my money. I was not expecting this with a reputable restaurant, lost the trust. Zulfiqar Abbas read more

Came here with a large group after coming into town. Ambiance was actually pretty nice for a desi restaurant. Service was good too, and the waitress informed us at the beginning that it would take at least 30 minutes for our food to come which was right on time. As for the food, it was very underwhelming. I got the patty melt and it was EXTREMELY dry. There was no sauce, no onions, nothing that you typically find on a normal patty melt. I had asked them for the sauce that came with their club sandwich and that made it taste a little better. I think you are better off getting their desi dishes here. read more

Ordered the Clyde the Bug Burger and the Goat Biryani. Goat biryani was so flavorful and delicious and would definitely go back for just that. The burger was big and good but nothing too crazy. Highlight of this was definitely the biryani. Also order the Shikanjabeen which was tastey as well. read more

Jimmy's Burgers - Shikanjabeen - Burgers Near Me - Plano, Texas

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Used to enjoy eating here (dine in and take out), but the last 3 times have been awful. This last time we ordered to go for a dinner party and I was met with rude customer service. The lady who seems to be the "manager" has the worst attitude. Not friendly, did not seem to even be bothered to answer questions about portion sizes for catering etc. When asked about something on their menu online, she automatically said they do not do a dinner package for 8-10 people, however I was able to order it online in front of her through the website. Makes absolutely no sense. Either way, against my better judgement and trying to give them a 3rd time to get it right, I ordered for my party via a la carte (instead of the package). When we went to pick up 1. Our food wasn't ready, they made us wait an additional 30 mins from the stated time, which ended up making my guests/party have to wait for their food. Can you imagine inviting people over for dinner and there's no dinner (also ordered appetizers through them - so quite literally no food, so embarrassing) 2. Once we get there they tell us that they do not have goat they only have chicken and beef. Mind you the goat is extra and they said they "called us" to let us know. There was no call, no voicemail, no message, nothing. Not even through the app we placed the order with. They did not refund us the difference either. And I ordered multiple items of this since "they don't do the dinner package". As far as them fixing issues in the past, I have called and they have given me the "I'm sorry ma'am, I'll make sure we do better next time, or I'll let the kitchen staff know" yet there's no actual action going behind those words. Going forward I won't be eating here. Unfortunately, sometimes when you give a restaurant multiple times to rectify their service, customer relationship, and food and there's no change then it is on you. Dollars speak volumes so I will not be spending my money at this establishment. I may be only one, single person, but I stand by principle and doing the right thing no matter if you're an individual or a company. read more

Big burgers is my second language!! This is the spot you need to come for an amazing burger! Right when I got their I was greeted with a welcome ! The waiter was so nice in explained the menu to me. They have a full vast menu of Mediterranean food and burgers !!! I got the biggest burger on the menu which was called the double deuce Texas burger. And I also got the blueberry mojito. If you want a huge burger this is the spot you need to go ! Follow @cerogrubs on tiktok , Instagram, YouTube for the most delicious eats ! read more

Jimmy's Burgers - a stack of burgers - Burgers Near Me - Plano, Texas

Amazing Chapli Kabob!! You must try it today. It was amazingly delicious Chapli Kabob that we ordered to go and ate it as soon as we made it home. The freshly made kabobs and naan were made fresh and were close to as authentic Chapli Kabob from Peshawar as possible. The service was as always quick and courteous. One of the main reason we go to Jimmy's is the friendly customer service. They are the best. The price was very fair. It feels like you get a lot more for your money at Jimmy's. read more

Jimmy's Burgers - Chapli Kabob - Burgers Near Me - Plano, Texas

I Had catering order totalling $560. Food tasted pretty good...but Buryani tray cost $250 which had meat barely worth $20. It has happened to my catering orders multiple times in the past and never wrote bad reviews until now...I have had it this time. People who cook and who helped bring my order to the car are amazing...but management making the food quantity decisions is just bad. This is most likely my last catering order at Jimmy's. read more

I like to try new places. Sometimes it works out, sometimes it doesn't. Sometimes I hit a home run. Sunday lunch is usually a family affair but everyone had other responsibilities today so it was just me and my oldest son. We went in search of a new burger place and picked Jimmy's from Yelp's list. 1. It ain't about the burgers 2. It ain't you basic American food grill. 3. It was awesome. We walked in and the young lady asked us if we wanted the buffet. Sure. If you have seen my picture, me and buffets are buds. It was sort of Mediterranean/Indian/Pakistani style of food. My apologies, I have no idea what I was eating but it was great. Meats were moist and very flavorful. The veggies were bright and crisp. If you need help, Ibrahim is your guy. He tried his best to tell me what I was eating but I'm not smart enough to recount it to you. And when he offers you the light round pastry looking things, take 2. :) The mango flavored drink at the end was also top notch. Grab 2 of those also. Just go try it out. Buffet was $25 per person. I don't know if they have it all the time. read more

The food is great, the price is fair, ambient is nice, the service is slow. We ordered two entrees of biryani and a lamb curry, and I asked if it comes with salad and she affirmed if does. After a loooong wait ( about 30 min despite the restaurant was empty) the server only got us ONE small salad plate for me and my friend. I asked her why only one, she said: " because most people don't finish their salads or some times don't eat it, so we hate to waste it". I told her you still need to bring me my salad. It took her about 10 min to bring it and only because I had to call her and remind her ...It was strange and odd read more

We used go to this store often and every year at least a few times we eat their Iftar buffet. Last year we went for their Iftar buffet to celebrate a friend's birthday. We reserved a table early that day by paying ahead about $150 for 4 people. During the Iftar, our appetizer came slowly, was not enough for 4 people. Then we broke our fast and went to pray Magrib. After we came back the line was so long we had to wait almost 40 mins to an hour before got to the food, when most of the dishes that I like were almost gone. Their popular dish chicken 65 was one of the were totally gone. We all were fasting and just grabbed whatever we can and ate. They were serving a grill platter after complaining couple of time they served us a cold grilled platter which was not even appetizing to eat. I told the managers/ employees about our concern, they didn't seem to care even a bit that they took so much money from some fasting Muslims who couldn't eat properly. We all go to Plano masjid, we used to love their food from the very beginning. But if they don't change their business strategies to give priorities to customers pretty soon they loose their business. Because we are not going there this year. read more

This is not a burger place I walked in very confused if I was to sit at a table or order at the counter. Most tables have table cloths with an assigned number. Everything looks clean and proper. I went to the counter looking for a menu and found a decent selection of Indian food items. I asked if there was a burger menu and I was shown the list of 7-8 burger choices. I selected the Del Rio Jungle Burger, fries, and drink..... plus tip..... $14.62... sounds like a good deal.... Someone came in after me and ordered some Indian food and was served in about 15 minutes. I went back to the counter to ask about my burger and was told it's almost done. The burger came out after about 5-7 minutes later. It was not what I ordered but I was ready to eat. The guy that served the burger said the fries would be out in just a minute. I finished my burger and a few minutes later the guy came out back to tell me they didn't have any fries ...... I told them that was fine and they brought me $3.00 to cover the cost. Please don't come here for a burger read more

Jimmy's Burgers - Burgers Near Me - Plano, Texas

Great food and easy takeout. Will definitely keep trying the menu. Lots of great options for all dietary needs!

I am an uber eats driver. Every single time I deliver from here they are very late! Today I waited 30 minutes for my customers food. Every time I'm late I get a lower customer satisfaction rating. Which in the end means I GET FIRED. Uber is my job. I will not be taking customers orders from here anymore. The customer service is good but there lack of concern for getting customers food out is bad. I have seen the kitchen. They are not short staffed. Improve the wait time to less than 10 minutes and I will be happy. 30 minutes to wait on a customers order is unacceptable. I have to be at the customers house within 30 minutes from the time I accept the order. I will not be fired from Uber because the restaurant makes me late. read more

We got a reservation at Jimmy Burger tonight for their Iftaari Buffet which is only available during Ramadan. Excellent service, super unique style of serving. And honestly sooooooooo much food. Like I can't eat that much. But if you have a big appetite, and want a super diverse array of items, with very polite and attentive servers, then you've got less than 15 days left to make this. You need a reservation and they tend to book up quickly. read more

Jimmy's Burgers - Jimmy Burger's Iftaar Buffet - Burgers Near Me - Plano, Texas

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Portions have become so small. We pay for the order but do not the quantity accordingly.

I always hear raves about this place but we did not have a good experience here. Food was not bad but nothing amazing. Burgers are decent and a good halal option. We ordered two flavors of wings but they came out all tasting the same. The service was horrible! Food took forever to come out, and even a couple didn't come out at all so we ended up cancelling the order. Staff were not attentive and they were not busy when we went in. They can use a few tips on customer service in my opinion. read more

Jimmy's Burgers - Burgers Near Me - Plano, Texas

So we were there last night, waited over 45 mins at our table while surrounding tables that came way after us got their food, complimentary soup ( when we asked, they said we are all out) after asking a dozen times we got food in parts and took over 1hour and 50mins to get our food. By that time whole experience was ruined and we didn't enjoy food at all. Before leaving for tea and mango lassi that took 25 mins to make. Biryani was on special for $7.99 on their board and we were charged $14. I called them today and was told manger wouldn't be in till 2pm so I'd have to wait to talk to her. This happened on Wednesday evening at 6:30-8:30pm. Bottomline service at this place sucks food is just ok. read more

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Our friend brought us here to try this place out. Upon walking in, it was super packed. It was hard to find a table, since most of the open ones were all dirty and still had dishes on them. We picked the least dirty one and sat down. The server brought us menus first, but didn't bother to wipe down the table until we asked. After ordering, it took about 45-mins for them to bring out the food. Most of the servers were running around like crazy, they also seemed confused when bringing out orders. Our friend had ordered everything for us, so I'm not really sure what we got. The food was tasty!Everything was so flavorful and delicious. The butter chicken was very watery though, so I would not order that again. But the garlic naan was my favorite and it's huge! Not sure if I would be back to dine in, but may consider takeout if I'm in the area. read more

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Jimmy's burgers reach up and touch the sky. The grill taste is legit. Their buns are shiny. There are a lot of options for cuisine. They also have Chinese food. The food is halal. Definitely try this place. Sooooo good. read more

Oh Jimmaaaaay! You came so highly recommend. Tis sad.i must do this. Jimmy's a burger joint so we came here, the wife, kids and I with burgers in mind. Apparently they have a buffet on the weekends. 12.99 for Pakistani food with about 10 items. Naan and Paratha freshly made, they come out periodically to serve. My better half decided to get the buffet. I stuck to my guns and opted to get the burger and kids went for the kids meal fare. So 1st lesson, if the joint is called something, something burger, get the burger. The buffet wasn't good. My wife is not a big water but she's well aware of the 1st and last rules of the buffet. Minimum 2 plates or you're the sucker born that minute. She didn't go for the second plate, by choice. And so that's that on that. A word on the kids items prior to the burger. The grilled cheese was disappointing in the ratio of bread to cheese. See the pic. The Burger! I saved the best for last. Yes it's a good burger. It's kind of homestyle in flavor for lack of a better term. Shredded lettuce and veggies on the bottom. Sauce and beef bacon on top. I dug the bread, metaphorically speaking. I wish they had more hot sauces, they only had that chinese style sauce which is the in-between a Sriracha and the chilli oil. Anyway good burger. 4 stars for the burger 2 stars in the buffet & grilled cheese read more

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Avoid this place if you can. Go down the street to Colachi. Service sucks. Took like 30 mins before someone even got us a menu and order. No plates. No utensils given. No water. Water bottles were 8 fl oz mini ones. Weird. Food was cold and seem like it was just reheated. We had to send back 3 of our dishes. Honestly feel like the curly fries was the best thing we ordered. Terrible. The place was packed and they obviously can't manage the crowd. It was just such a poor experience. The kid waiters are doing their best. It's obvious they are understaffed and it's taking a hit on their quality and customer experience. Such a waste. read more

We keep going back to this establishment because we love their food but I don't think we'll be going back for some time now. This was the 4th time that it took them over an hour to bring our order out and it was cold. We usually order large grill platter, among other items, and ask them every time how long will it take and they say 30-40 minutes. We inform them that please be mindful of the timing but it makes no difference. One time we were offered free dessert, one time it was a discount if an appetizer we ordered, yesterday they brought us small cups of Mango-rita which no one touched. There's no courtesy of time or any oversight of management. The food quality has deteriorated significantly since our 1st visit earlier this year. Be warned!!! read more

I ordered online because food pictured looked good Burger and 2 orders of Tater Tots paid with CC and had emailed receipt sent to me so I thought no worries Arrived 30 minutes later to pickup and the server COULD NOT find my online order .... I had to show her my email receipt She told manager and the had to start my order then which took about 15-20minutes .. I was so disappointed I really lost track of time Specifically ordered Burger with Thousand Islands instead of Mayo It was made with Mayo instead NO TATER TOTS .... so they gave me 2 orders of very greasy fries and some excuse about vendor was out of Tater Tots Burger was ok ...fries went into the trash Not going back EVER GO TO KEN's BURGER JOINT the BEST IN TOWN and worth every penny read more

Was a nice place to eat. My daughter wanted nihari and since they had the options of burgers we decided to give it a try. I will say the nihari was way better than the burgers. I had the mango habanero which was just a regular cheeseburger with the sauce and so I found it to be sweeter than I like. My husbands burger was also ok. The nihari was so flavorful and the naans so soft and fluffy. The fries were good. Chicken wings I felt could be more meaty but the buffalo sauce was good. The service I must say was exceptional, everyone was friendly and helpful and attended us in a prompt manner. Will go back once to try the club sandwich and more desi options. read more

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Excellent burgers , biryani are so so Chinese food is good , good service as well I have to go again to try other burgers , service is little slow read more

DO NOT EAT HERE. We ordered our food at 6:15 and they said it would be done and ready at 6:47 for pick up. I get there at 6:47 and tell them the order I am picking up. They can't find it. The person who greeted me starts speaking with another worker and laughing as he points at me and speaks in a different language. They tell me it will be another 10-15 minutes. I go back and wait in my car for another 15 minutes and walk back in. Once again, I tell them the name of the order and another guy working there says it will be another 10-15 minutes. I tell them I have toddlers at home that I need to feed. He laughs and goes "yeah okay man". Another 40 minutes goes by of me sitting in the restaurant waiting. The lady who appears to be the manager looks disgusted that I am standing there and waiting for my food and tells me to sit at a table. In all of my time waiting, I watched countless other families walk in and order their food and be served before I could even get an update on my food. Do not worry though, I was offered 2 free sodas for my wait. Finally after almost 2 total hours from order placement to actually having my food I get home to feed my family. The burgers were awful. The food for my kids looked okay. Fast forward to an hour after eating. One of my kids throws up in the car as we are driving back to our Airbnb. Now here we are at 4:30 with both kids non stop vomiting the food they ate from this restaurant. I wouldn't recommend this place to my worst enemy. I wish there was a way to give this place 0 stars. read more

Q-tips! This is my recommendation for the cashier Shermila. I ordered the chicken biryani, which I should kick myself in the nads for getting an entree that seems unfit for a burger joint. I received a mystery meat instead. Maybe I expect too much but when I walk into a place of business I should be greeted or asked what I want. Who wants to just be stared at by an employee like you're a burden to be there? NOT ME. I suspect the meat I was given was lamb as it had about 100 bones in it that I had to fish out of my mouth. The rice was 'okay', so effectively rendering this meal a waste of $10. I will definitely not be eating here again. read more

Jimmy's Burgers - Burgers Near Me - Plano, Texas

PROS: Just went here for an iftaar buffet and everything was amazing! SO MANY items, iftaari, dinner and then desert! Mango shake, rooufza, kasmiri and regular chai also included with the buffet. Everything tasted amazing. Overall, loved it! Haven't tried their burger yet tho, but will next time. Waitresses were so nice, good customer service. CONS: The lamb chops were cooked right but could use more flavor..wasn't my fav. I wish they provided gloves and masks at the buffet line for COVID-19 precautions like all other buffet restaurants are doing at the moment. read more

We love this restaurant!! They have the best tasting authentic food around town . Nihari, Behari Kabab, Byriani, Seekh Kabab, Haleem and more. Jimmy's Burger has been part of our community for decades and has always given professional service. Our family eats here once every week. Don't forget to get Chai and relax to finish off that tasty meal. read more

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Food is good and miss. I got a really yummy chicken burger and two weeks later same burger didn't have sauce. Probably an off day. Gyros are good, chowmein is not exactly what I used to eat in Delhi but its different in Pakistan idk. It's a casual place with outstanding decor esp the word delicious written in all languages across the walls. Try not to go around Muslim holidays because it takes forever. There's Chai for the soul so that's nice. read more

This review is for the Iftar buffet that they have during Ramzan... Our family pre-booked a table for 4 last Sunday and reached there around 8:20, the buffet starts at 8 PM... As expected, most people who were there were those breaking their fast.. Since there is a fixed capacity and a defined period for the buffet, you had to be in a queue to get your food... First with the starters - you had Sharbat, Mango Lassi, Lemonade, Chocolate milk, soft drinks to go with fruit salad with custard, channa chat, pakora, chicken and beef burgers, dahi vada & beef samosas... Dahi vada was the stand out, next would be the burgers... For main course, they had Goat Biriyani, Chicken Biriyani, Chicken haryali tikka, Chicken Kabab, Sheekh kabab, Chicken curry, Mutton curry (2 types), Chicken wings, Nan and Lamb chops served at the table... No veg dish!! If you are a connoisseur of meat prepared the Indian/Pakistani way, you wouldn't complain though... The Chicken curry was the stand out, next would be the Chicken Biriyani... For dessert, they has custard and jelly... They also had tea for those who wanted to end the meal with a hot beverage... They had a bunch of teenagers working at the restaurant, full of energy and clearing tables and refilling food when needed... That made a difference to the experience... Overall, we were impressed with the experience and quality of food served to us... Glad that we joined the community in the festivity as well, hope to be back next year... read more

Stopped by here with my wife at around 8 p.m. to get carry-out. We were the only customers at the time. The place was quiet and clean. There was only one person working at the cash register at the time and he was busy on the phone taking phone orders. This gave us time to look at the menu and decided to order the Jimmy Jungle Burger, Chicken Biryani and a side of fries. The Jimmy Jungle burger and fries were amazing! The chicken biryani tasted OK until I almost shattered my teeth with the bone fragments, hard clover shells and seeds. I ended up not eating half of it since I got frustrated picking through the bone fragments and hard stuff in the biryani. Be careful when you eat this dish. read more

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Tried food at this place and they have no customer service at all. Food takes forever. I had to ask for water like 5 times and in the end walk my self with party of 12 to get it from jug in front myself. We ordered Swiss mushroom was ok burger, cheese burger, Goat Karahi, I've had karahi in Houston and this is nothing compared to that. Just lemony and garlic flavor in this. The Gravy needs to less it was like goat salan. Bihari kabab. Dry and hard could barely eat, which tells this not marinated properly with papaya Butter chicken This item took forever on the end I wanted to just cancel it. Although they did not charge i still have it back. They here hesitant to keep it so took one bite and the name should be achari chicken. Mongolian beef and chicken Jalferzi. These item were something I could eat. But nothing special as restaurant item. Chicken 65 was the only item that was good. The waiters never brought water even asking multiple times Wet floors with no sign my daughter slipped there too but I'm glad she was not hurt much. Chai is free for everyone was they were out Multiple items on the menu not available They place is completely unaware how to treat customers overall 1.5/5. There is no reason for me to back here again read more

10/10 we love Jimmy's we used them to cater my brothers wedding. It's delicious, fresh, and perfect for a family night out.

service was too slow had to remind them 2 times then food finally came biryani and chicken tikka took almost 45 minutes food was good staff is friendly interior is good except a little water Leak from the roof. read more

This place is excellent and my family is obsessed. They LOVE the burgers here, especially the bacon (Halal) burger and with reason. I tried their chicken Philly sandwich and it was mouth-watering good! Definitely recommend. There is a lot of seating and the place is very clean. We mostly order take out and they've never messed up an order to date! read more

Jimmy's Burgers - Amazing Philly chicken sandwich to go! - Burgers Near Me - Plano, Texas