They have installed wheels and tires on 12+ of my cars and always professional and courteous…read more Always a great job and very fast. Many thanks!!!

I took my car in for a routine tire rotation, and the technicians broke one of my wheel lug studs…read more They did not cover the repair but recommended a local shop to fix it. That shop quoted me $210. I took the vehicle to the dealership instead, and the exact same repair cost $69. I will not be returning to this business.

Customer service is poor, the Customer Service guy is so grouchy. Impatient and he is not nice to…read moreany of the customers. The service is super slow and they have no workers. I will never come back there... I felt so uncomfortable being in that Low Energy place. Poor Customer Service And Slow Service. The guy doing the work was very pleasant he looked so unhappy. Don't think about making a appointment because they will call u and tell unto leave your vehicle because they have no workers

Dishonest GARBAGE. I was told not to purchase the Groupon. Instead they will give me the Groupon…read moreprice. Upon arrival Noone at the desk to assist. Refuse to honor the verbal contract. Wasted my weekend time and gas. No manager on-site. This place has gone from a 8 to 0 real fast. You need to get your old management back boo.

Went here for years, but I will not be returning. Recently, my son took his car in to get the oil…read morechanged. Apparently, the car was "running hot" and they had to "top off the coolant". They told me that it was a bit low on coolant, but they topped it off. He got the oil changed and drove out. 2 days later, the engine blew (threw a rod), apparently due to overheating (or maybe due to not correctly installing the oil drain plug... we will never know). After my mechanic told me that the car's engine died due to not having oil (again, it could have been this, but there is a very good chance it was simply overheating), I contacted the store and spoke with the manager. His name is Chabrol Johnson (he goes by CJ). He made me feel bad for taking the car to my mechanic and not taking it to him first (I told him I wasn't sure what the issue was, so I didn't want to assume it was their fault). He pressured me into letting them tow the car there for them to examine it. He was extremely rude and unprofessional. When I questioned him about being able to drive a car 87 miles on an engine with a thrown rod, he told me that you could drive a car with a thrown rod (sorry, this just isn't true... it would be undeniable that something was wrong and you would not be driving it all over town). After multiple exchanges with him, I decided that I needed to talk to someone who was more professional so we could get to the bottom of things. I ended up talking to the regional manager (Her name was Jill) and she was SO nice and helpful. We examined footage to prove that they did put oil in the car and had to add almost a gallon of coolant (which was very different than them telling me it was a "bit low" but they topped it off). Again, I find it suspicious that the car drove in fine and blew up 2 days later, BUT it very well could have been the coolant issue... That being said, my review is not because of THAT part... it is how the manager at this location (CJ) treated me. Disrespectful, rude, sarcastic and condescending and very unprofessional. I suggest going to another location where you will be treated better (should you find yourself in a situation where you need to speak with a manager). I will never be returning here. :-)

I had my tire changed out a couple weeks ago, and started to hear a rough sound right after. I paid…read more90.00 to get the lock cut off , and tire changed out to a new on the I purchased at discount tires. I took my car back to this shop so they can maybe rebalance the tire. They told me we can take a look at it, but you might have to pay. I cannot believe the nerve.

We've taken several work vehicles and personal vehicles to the shop. For oil changes and tires as…read morewell as check engine lights and suspension repairs. Always have been easy to deal with and friendly. Work has always been good and fair pricing. Would not hesitate to recommend them to anyone.

Once again we were impressed with their service. This time we needed a turn signal bulb replaced…read more Something anyone could do back in the day. But now, you have to remove the bumper? No Kidding. They gave us a price quote and we scheduled the appointment. SO, guess what, no bulb needed, existing bulb just loose! They only charged us for the labor. Now I want to ask you: How many mechanics would have not just gone ahead and charged for new bulb? I bet most. We TRUST these people, they have done many things for us with fair pricing and quality results. They are the only ones we allow to change our oil too. This is an honest decent company in an industry where that is RARE.

Came here for tire balancing. Had an 11:30 appointment, which meant there promise was to have me…read moreout by 12:30. I was quickly greeted and checked-in. My tires were balanced and I was out by 12:25. Car rides smoothly.

Awesome team and great service! They were able to see me earlier in the day even though my…read moreappointment was later in the day.

Never had oil leak until I went to Mavis Tires & Brakes for oil change and new brakes. Now I'm…read morewondering what else did they do to get me to come back. Also heard other customers complaining

This location was excellent with helping me get a new tire for my car after I had found a nail in…read moreit earlier, would definitely recommend if in area or need tires on your vehicle for a good price!!!

From scheduling my appointment to dropping off my car and picking it u, everyone at Christian…read moreBrothers Automotive was professional and friendly. I had an oil change and a repair that was identified during my pr visit completed this time. One thing that really stood out was the transparency. I received a text and email with detailed report explaining the work being done and the status of the services, along with a video showing the needed repairs and the compl wor. This gave me peace of mind and made me feel confident that I wasn't being taken advantage of. I also needed a shuttle ride back to my house while they worked on my car, and the driver was pleasant, patient, and great to talk to. When it was time to pick up my car, the checkout process was quick and efficien. They explained what was done and provided recommendations for my next oil change. As a female, you can sometimes feel like a target when getting car repairs, but at CBS, they hone over and beyond to explain and show you the work the being done and any recommendation. CBA is the only place I will go for any car repairs or services. Highly recommend!

Great staff - had an oil leak - quickly diagnosed the issue and changed the oil and filter seal…read more They did a car care check and took pics and discussed future needs. The diagnostic report very detailed with pics. If took a relatively short period of time. I will definitely be using this facility for all my car maintenance needs. So glad I found a reliable car repair facility without relying on the dealer.

I went in for an oil change on 5/3/25, this location was extremely busy but the new manager Helene…read morewent above and beyond to make this happen for me as I told her I was headed out of town, even though it took a little longer than planned the staff kept me updated on what was going on and kept apologizing it was taking a little longer than normal, they even topped off my fluids and did a free brake inspection to make sure I was safe on my trip, definitely go in and check them out, they are extremely helpful and friendly, I love the new faces and management in this location!

DO NOT GO HERE SCAM Total scam. I came in with a bad starter…read moreand a 4-month-old battery. Instead of just addressing the starter, they charged me $45.00 for a mandatory battery test. When they 'couldn't get results' from the test, they claimed they couldn't even check the starter unless I paid $211.00 (plus tax and labor) for a new battery first. They are just padding the bill with unnecessary parts and tests. Avoid this place if you don't want to be overcharged." Lee if you would like please call my cell I'd be happy to discuss our experience there today... 1-203-628-6537

Very nice and helpful!! I needed a battery for my cars key fob. They had it in stock and installed…read moreit in no time and I was on my way.

Before you take your car to that place BE VERY CAREFUL!!!…read moreWhen they provide you the estimate, ASK FOR WRITTEN CONFIRMATION!!!!!!!! The price they tell you over the phone vs when you're paying would be different. In addition, including their text messages regarding the progress and the status of repair work, they also do not include the price.... Don't get ripped off!!!!!