This play place is awesome! Our son has so much fun and it's great for play dates too!…read more He had his 6th birthday party here! All the kids had a great time!

Indoor joy for all! What a wonderful play place smack dab in the middle of the outlet mall. We took…read moreour 2 & 3 year olds to My Play Place for the first time and it was a huge hit with everyone! We donated a can good for the hungry and got a sweet discount so it was affordable. We signed up for 90 minutes, put on our grippy socks (bring your own or buy a pair there) and we went off the explore. My Play Place seems to have it all for various ages groups to enjoy. They have multiple ball pits for different levels, an indoor playground, cars and scooters to ride around, texture games, a coloring station, a mini grocery store, a dress up area, and lots more to keep you and the kids engaged and having fun for hours! Not only was there lots to do, but everything was immaculate and cleaned constantly. The wonderful woman in charge (whose name escapes me) was very friendly and making sure each and every thing was clean and put in its place (don't know how she does it all!). This place was incredible and we all had a blast. It'll be a place we enjoy regularly and is perfect rain or shine!

I've been here on multiple occasions, my toddler loved it. They have play areas for babies who are…read morestill crawling, and for toddlers. The place is pretty clean including bathrooms and the employees are always walking around often picking up toys and sanitizing or vacuuming. There's also a separate area with tables and chairs for snacking or for parents to work. I had my son's birthday here and I chose the private party package after business hours so I didn't have to worry about it being packed with other people we don't know. The employees were communicative when I had questions regarding my party prior to his bday. I provided everything including decor, goodies, food, and they provided tables and chairs. However, we did come again to play on a separate occasion on a weekday and it was very very busy. I rated a 4 because I wished they capped at a certain capacity since Playzona isn't as large as others play places.

We LOVE PlAYzona and have been using the monthly membership to beat the heat this summer! Highly…read morerecommended for your littles!

Wow, I drove 45 minutes to experience Cloud House and I WILL be driving out here again…read more Acoustic, gentle music with low stimulation but great sensory activities. Totally appropriate from infant to 7-8 years old. My 4, 3, and babies all had the best time playing independently (NO ONE WAS CLIMBING ON ME) and with the open and quiet layout, my kids felt safe and comfortable enough to climb and explore. Antonio and Jasmine were so helpful over the phone and in person they even had TWO different craft activities in where they at down with the kids and taught them about the subject of the week. (Transportation) I loved that part. Two hours is a great window of time enjoy the space though we totally could have stayed longer. Lastly, the addition sibling discount is tremendously and undoubtedly (I know from the experience with four kids) the most the most generous. Thank you Cloud House! See you again soon

Wow! What an amazing find! This place is perfect for your baby or toddler to come enjoy, escape the…read moreheat and hang out with other babies and parents! Everyone is so nice. They have a separate play area for 0-6 month olds and now that our baby is 10 months she's crawling around putting all the toys in her mouth. Thankfully they have a depository and they've thought of that to disinfect the toys. This place is well worth the drive, we will be back! Reasonably priced too! It was around $10 for two hours of playtime for our baby.

Fun place for the kids but the employees could pretend they are happy to serve. They all look like…read moresomeone made them put down their video games and go to work!

DO NOT BOOK YOUR PARTY AT THIS LOCATION THE MANAGMENT AND TEAM ARE HORRIBLE!!!!…read moreI am writing to express my extreme disappointment and frustration regarding the way my granddaughter's birthday party was handled at your location today. Despite arriving 15 minutes early as requested, we were not given access to our private room until five minutes before noon, leaving us no time to set up or decorate. Guests arriving were made to wait between 10 and 15 min before being checked in. Although your brochure clearly states that the private room is for 120 minutes, staff began aggressively cleaning the room and removing decorations and paid-for beverages at 1:40 PM. while my granddaughter was opening presents and all guest were in the room. They made her and her friends move so they could take the tablecloth which we supplied. When we pointed out that our time should run until 2:00 PM, an employee named Shawn was incredibly rude, condescending, and even laughed when I mentioned the poor service. He then stood behind us making rude remarks like "you are now 3 min over your room time) it was 148pm. While my granddaughter was being rushed to open her presents and get out. By the way they rushed us out so fast that they didn't even give her Swag bag we had to ask for it. And it had no T-shirt Furthermore, we were met with significant hostility regarding opening presents. While your own materials state process #3, that food, cake, and presents will be waiting in the room, the manager, Jazmine, argued with the mother of the birthday girl, claiming presents were not allowed. Even after we showed her that your literature only recommends against it to save play time, the staff continued to be difficult. We were eventually forced out of the room at 1:50 PM while my granddaughter was still in the middle of opening her gifts. We left the room rushed after management and employees made the party as uncomfortable as possible. At of the end of the party I was greeted with more hostility and rudeness by Shawn. So I said to him when the handed the gratuity sheet that because of the way were we treated. I would not be leaving a tip. Shawn exact words were "OH NO" while laughing. I do understand how the staff acts is because that is the managers style Rude and condescending. The lack of professionalism and the contradictory policies made what should have been a special day very stressful.

We had the best experience celebrating my son's 5th birthday at Ninja Kidz Action Park! We brought…read morea group of about 20 people, and every single person both the kids and adults, had an amazing time. The facility was clean, well-maintained, and had so much to keep everyone entertained. The staff really stood out with their excellent customer service and everyone we interacted with was friendly and helpful. A special shoutout to Meeka, who took care of our party. She was incredibly sweet, attentive, and made everything run smoothly from start to finish. It was an excellent value for such a fun, stress-free experience. Highly recommend for parties or just a day of fun, we'll definitely be back!

So fun so clean love this place kid get warm out parents can catch up. Make sure to buy the socksread more

We were visiting the area and found this indoor park. Staff was very friendly and love that they…read morehad sugar free options at the coffee bar and had a food bank. I love supporting places that help the community and don't pressure you to join the church. Definitely coming back next time we are in town.

Hard pass for kids with special needs. Not much flexibility for my youngest or another kid who was…read more"too tall" for the littles section despite being on the spectrum. Staff is far too "letter of the law" rather than spirit of the law. If you enjoy getting scolded by someone who seems like they should be working for an HOA, this is your spot. Seems unreasonably strict for a place that is/was run by the Heights Church. Maybe they forgot what grace is.

We have always had a positive experience at this location when we have taken our Granddaughters…read more Heather changed all of that last night! Heather was RUDE! DISRESPECTFUL! and UNPROFESSIONAL! We filled out our waivers online and showed up at UP Town Jungle and immediately told her we had Groupon passes and that's when the attitude started. I showed her our signed waivers or I should say Attempted to show her our signed waivers and she said, "Oh, that may be but it doesn't matter because you're not in our system. " Then some little teenager pipes in with her little attitude and says, " Are you sure you didn't send it to another location??" We eventually got in after filling out and signing additional waivers online. To make matters worse, the only reason we went last night was to bring our 2 year old granddaughter there so she could play and tire herself out because she has to go to Phoenix Children's Hospital for a procedure and we were hoping if she was more tired it would make the night and the procedure less scary for her and our adult son ( her Dad). It took everything in me to not say something because that would just add to an already hard night for our family. I am still incredibly disappointed in Up Town Jungle and specifically Heather and the little teenager working with her last night. 1/8/2026

We've been members here for years and it just continues to go down hill. So many things need…read moremaintenance and upkeep, seems very neglected. Also just not being kept clean.

We brought our grandsons here for a fun afternoon. Both the 15 & 6 year old went at it hard for a…read morecouple hours. The place is very well maintained and a very helpful and friendly staff at the front and on the floor helping out the kids with an emphasis on teaching good technique in a fun way.

My son is super into Ninja and he's been competing in comps etc. When I heard that Ninja Nation was…read moreopening up I had to take my son there to see if the facility was as good as they say. The obstacles and facility were top notch and the variety was killer. I think the big thing was that everything was open to my son for Open gym so he was able to try all the obstacles versus some other facilities that don't allow for certain things and open gym is limited to really easy stuff etc. The staff was super friendly including the front desk attendant who took the time to explain to me their setup and plans etc. It was a great experience and would highly recommend folks visit if you're wanting to have your kids experience a facility with American Ninja Warrior level equipment and facility.

Great place to bring your kids to wear them out and for a birthday party. They did a nice job with…read morethe design at this location. I really loved the neon art on their walls. Endless fun for the kids.

Super fun and well kept! Hopefully it doesn't go downhill in the next few years because this place…read morehas a great thing going!

Took my grandkids here and they had a great time. I was able to find a Groupon which helped with…read morethe cost. You get wristbands when you get there that are color coded so they know what time you need to leave. I'm not positive but I think it's 3 hours. The kids asked to get a drink so I handed my car to the oldest (16 ) and 4 drinks were over 20.00, yikes. You also need to buy a pair of their socks to jump in. Can't remember the price. Kids had a good time and that's all that matters.

Came here for a school night which apparently is no limits. Cool. I don't know if this is a nightly…read morething or s Friday night thing but they have this cosmic, lights out play time after like 6pm? Soall socks are glowing and other things throughout then play area. Plus they kind of start playing club music. So nice change of pace. Kids are wild as shit and the referees don't bother with any behavior except the most egregious actions. Which i guess anything other than that may be impossible as most parents aren't helping watch their kids.