Carl is kind, reliable, honest and very knowledgeable about these super automatic espresso machines. He's a true expert. You can ask just about anything and he will give you the most honest and cost efficient solutions. These machines are expensive and will hold for 10+ years but can get tricky having to ship them for repairs. Carl saves LA residents from all that. read more

Carl was very helpful, honest and great to deal with. Would easily recommend to anyone needing their Jura fixed or serviced.

My Saeco Intellia has been broken for months until I found Carl. He is very knowledgeable about all things related to espresso machines. My Saeco was fixed in less than 3 hours. Amazing service and very fair price. read more

Jura Expert - I can have my cup of Joe again - thanks Carl. - Appliances & Repair Near Me - Long Beach, California

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Extraordinary experience! Carl went above and beyond to perform service on my Jura Micro 90 after it displayed an Error#8. I cannot say enough good things about his knowledge and experience. I was truly heartbroken when my Jura seized working as they don't really produce these slender models anymore and I am so glad Carl fixed it up like new in no time at all. Best service I have received in a very long time. read more

This man knows his coffee makers! He was extremely accommodating, fairly priced and easy to work with. We drove the coffee maker to his place and he turned it over within three hours. This definitely beat having to ship it to Jura and wait. I couldn't recommend him more highly! read more

Excellent job fixing my machine. Very professional and extremely nice to deal with. Great experience and great value.

Awesome! Very helpful and knowledgeable. Will bring my jura back when it needs service.

We owned two Juras and struggled to find a good local service provider that would eliminate the boxing and shipping back to the factory. Via Craigslist, I found Carl and he has turned into a great resource and a kindred spirit over coffee and 'his' machines. He was so quick to repair both of mine and he will explain all the ins and outs of how they work and how they are sooo much better than any other retail cooffer maker. We ended adding a refurbed third Jura to our family (and bought a coffee bean roaster while we were there too.) He is the BEST! And fair and so knowledgeable. read more

Carl is an expert not just in Jura machines, but in a wide array of coffee makers and espresso machines! He repairs machines and also offers great prices on new and refurbished machines. I've purchased or had repaired two espresso machines, one coffee grinder, and two coffee makers over the years. He is friendly, patient and customer oriented. Whether for purchases or repairs, his prices are always reasonable and you will never need to worry about getting taken advantage of. read more

Carl was super helpful and knowledgeable on just what the issue was with my Ascaso machine. He directed me to the correct part to order. Had it dropped off and fixed the same day. He cleaned and polished my machine as well. Took the time to explain the fixes and what to expect with upcoming maintenance care for the machine. Would definitely recommend Carl. read more

He provides good service and nice customer service I had. He is so nice guy and professional for espresso machine:)

I do not offer a lot of referrals, but I must support. Carl by far is a very quality individual as well as a very fair minded and professional person. Carl is beyond fair with his pricing Carl brings integrity to the service profession, I have purchased super automatics as well as have them repaired by Carl and he never disappoints, he will you provide technical call support by phone or text on minor issues you can fix yourself as opposed to sucking your wallet dry. If you have a super automatic you should definitely put Carl on your shortlist read more

Carl is a rock star! He found the issue we have been having with our Jura Ena Micro 90 and had up and running within 30 minutes. He did a full tune up and it works like new! It had been sitting in our kitchen unable to be used for a over a year! Well worth the drive and time. Carl is our new go to guy with anything and everything related to Jura. Thank you Carl! read more

Carl is a wizard. He resurrected my long dead Gaggia and i am forever in his debt. He did fast too. So, i guess that makes him a super wizard. read more

So impressed with the service on my Jura machine. Carl serviced my J6 in 3 hours while I waited in the area. I live 75 miles from Long Beach so really appreciated not having to make 2 trips. Carl knows his stuff and I highly recommend him for anyone looking to get their machine serviced. A true professional. read more

My boss loves his Jura espresso machine, so when it broke down I knew I had to find a solution fast. Going through Jura directly would've take over two weeks to the repair, Carl fix the machine within a few hours! He fixed the machine a few months ago and it's still working great. He said to call him if I ever had any issues down the road. Today I got a funky error with the tray sensor and he walked me through how to fix it on the phone within minutes! Can't say enough good things about his service! Highly recommend read more

If there were 10 stars, I would give Carl a 10 star review. Carl explained my questions well and was very patient with me as I am new to the espresso world. He offered suggestions and ideas that I did not think of and helped me with my thought process of purchasing an espresso machine. read more

Carl is a genius!! Helped me with my machine and even had some extra parts that I needed and told me what to do to keep it at optimal condition. Finished the work in one day. I wish I could give six stars, I would!! read more

I would rate 6 stars if I could. Honest, incredible value, will find the most cost effective solution. Would highly recommend. He fixed my Jura Z7, when it had another issue waived the 2nd service charge because it was a quick fix. Thanks again Carl! read more

Carl knows his Jura stuff. I was on the vwrge of sending my Z5 To the dump. Carl cleared up some issues...some subsequent issues and helped me over the phone to clear up the last. I am happily making my cappuccinos at home again on my Jura! read more

My sister-in-law directed me to a Refurbished Jura Ena 9 One Touch Espresso Machine she found on LA's Craig's List (Jura located in Long Beach). My SIL has this Jura model and loves hers. I immediately called the phone number and spoke with Carl, the owner of the Jura listed. Carl was very personable over the phone, giving me the info on the Jura Ena 9 (Carl refurbished this Jura) and encouraged me to look at his Yelp rating/reviews to help in my decision. I went to the Yelp app and read the reviews on his business, Jura Expert; all glowing, and as I was about to find out, deservingly so! I purchased the Jura Ena 9 and Carl immediately sent it by FedEx, reaching my home in two days. I'm loving this machine! So far I've just made coffee but this machine also makes espresso, macchiatos and cappuccinos! I'm sure if I have future questions or concerns, Carl will be happy to answer them. Thank you Carl for a smooth transaction! read more

Jura Expert - Appliances & Repair Near Me - Long Beach, California

My husband found him through Yelp. He was super prompt and professional in responding to questions and repairing our espresso machine. If we have any issues in the future with our espresso machine, we will definitely be calling him for the job. Highly recommend! read more

Thank you Jura expert. Fixed my machine same day, cleaned all parts and recalibrated my grinder and then told me "See you in 3 years." Honest and fair pricing. Everyone else wanted to charge almost double to give it a regular maintenance. Highly recommend if you don't want to throw your money away. read more

I would recommend this business to anyone with any issues with their Jura! Carl was so helpful and informative on the phone. He fixed my Jura for free and it about 15 mins! He is 5 stars all the way! Thank you Carl! read more

My mom went here and couldn't have said enough nice things about this mans expertise with Jura machines. While I don't have personal experience with this man - my mom does and she loves him. Therefore, I love him too read more

After 7 years of hard working, my Jura machine started leaking water. I found Jura Expert from Yelp and now my Jura works like a new machine! He was very responsive, his price was fair and my coffee tastes great so I am happy I found him. read more

Carl did a good job - communicated clearly & performed repairs on a timely basis. Price was fair for the work performed

Carl responded to my inquiry quickly and was very thorough in talking me through all of the possibilities regarding what might be wrong with my machine. Turns out the problem was on the simpler end of the spectrum, and instead of gouging me (cuz i would never have known the difference) he cuz his quote in half. I was able to pick up my machine the very next day and it works like it's brand new. Best service I could have hoped for and I'll be going nowhere else for my expresso machine needs. Thanks Carl! read more

Carl has been great offering excellent servicing for the Jura line of coffee machines. I bought a refurb from him at almost half price and I will not be able to live without it. These are Swiss made machines and require periodic servicing just like expensive Swiss watches. Carl is an expert and very helpful with info on keeping your machine in tip top operating condition. read more

I am so GRATEFUL for Carl of Jura Expert! I was lucky enough to purchase a Jura Machine a few years ago and have been so pleased with it. Not only have I saved so much money because I no longer rely on Starbucks to keep me surviving my healthcare work schedule but I have developed a deeper understanding and appreciation for true quality coffee! Carl educated me about brewing techniques and how the temperature and quality of water plays a vital role in brewing that spectacular espresso! My family and I are dedicated coffee drinkers and we were panicked when are machine needed a bit of upkeep. I dropped off my machine before my work shift and was so excited when Carl text me to let me know it was ready to be picked up after my shift!!! It is working better than before and was returned polished and cleaned!! I strongly recommend Carl and Jura Expert service! I truly appreciate his friendly, kind and honest approach! read more