I would give these people no stars if possible!! I called to place an order and the girl who answered was rude from be beginning, put me on hold and never returned. Called back to tell them just to cancel seeing it would be over an hour anyway and the second girl was just as rude said fine and hung up. Called to speak with the manager and all I heard was excuses for her actions "she's sick and overwhelmed" that's no reason for her actions!! YOU DO NOT TREAT CUSTOMERS THAT WAY!! If she is so sick maybe she shouldn't be handling food!! Poor customer service and management!! Will not be ordering from them again!! read more

Pizza is always good. Wings are just okay. I'd like to get compensated a single order of wings. Since that's what I ordered and u considered this one of my wings read more

Staying at a nearby hotel and ordered pizza and wings. Order came promptly, food was hot and tasted good. Delivery person was courteous. We would order again if in this area. read more

I ordered from the grub hub app. I asked for blue cheese knowing I would be charged for it. Instead of blue cheese I received an extremely rude note with my pizza, telling me to pay for the blue cheese.... I was willing to pay for it but this was unacceptable. I also asked for a phone call when my food was delivered. That didn't happen. The delivery girl was rude as well, and I regret leaving her a 25% tip. The pizza was awful and I will never be ordering from this just pizza ever again. read more

Ordered BBQ chicken pizza w/sesame crust (excellent!!) with blue cheese on the side. Second time this had happened, so I decided to call and let them know. Manager/owner was SO terrific -- sent me a special order of lots of blue cheese and a gift certificate for a free pizza. Class act M.A. ! It's not often that people follow through with good food and even better cutomer survice - impressed!! read more

Just pizza's delivery person did not give me my pizza. The manger was rude on the phone. When i called back they did not offer to make it right. i was upset about it read more

On 10/28/18, I placed an online pickup order for a large pizza with HALF onion (I have the order confirmation NFB). My son picked up the pizza and discovered the whole pizza had onions. He alerted the staff to this and received an indignant response. The matriarch of the establishment then called to tell me I was wrong, and that although she never used the online ordering system, the order I placed was "in black and white". After all this, a pizza THE WAY I ORDERED IT was ultimately made. I emailed corporate that night to discuss my concerns, and received a timely response from someone identified as, Rudy. He asked for the location of my complaint and I immediately provided it. It's now 11/02/18, and despite emailing Rudy again yesterday to inquire if someone was going to contact me, I've yet to hear back. At this point, don't bother. Not that you were going to in first place. You should've just remade the pizza without the fuss! read more

I am the pizza king and know good pizza.. had one last week and it was very good .. extra pepperoni for me, mushrooms for the wife and it was cooked just right .. I'm Bocce Pizza guy, but this was a nice change .. good job read more

I did not enjoy the whole experience I'm sorry will never go again wings were old cold and dry and the pizza was sloppy and they didn't even give us napkins when I asked for them read more

2 times now we have paid over $25 for a pizza and it has been delivered late and cold. So many great pizza places in Buffalo this just isn't one of them if you order delivery. Disappointed. AGAIN. read more

I am sad seeing so many bad reviews. We try to eat clean, but when we want to be a little naughty we order from the Niagara Falls Blvd/Amherst location of Just Pizza and we have NEVER had a problem (we are talking about four + years of ordering from them now). The staff is always polite and the one young man who answers the phone is HILARIOUS! I look forward to him picking up and taking my order. The delivery folks are prompt and courteous and are always friendly. I have never once had a bad experience. We have also had them make several large orders for events and everything was spot on. Oh and their specialty pizzas are amazing! My favorite is the artichoke (I am not sure what that says about me - HA!). I give the NF Blvd/Amherst location two thumbs up! Keep the good work, guys! Merry Christmas! read more

For the record: Just Pizza serves wings, subs, salads, tacos and a bunch of stuff other than pizza. My favorite thing ever from this place is their chicken finger sub. They cook the chicken fingers so the breading is nice and crispy and they coat them in a wing sauce of your choice. The sub rolls they use aren't overly bready; just the right amount of bread for the sandwich. And they use a finely shredded lettuce that I love; it gives the sandwich a really nice crunch. (Also comes with choice of tomato slices, provolone cheese, blue cheese and sliced white onion.) I think Franco's chicken finger subs were disgusting -- the chicken fingers were always plump and fatty and juicy and soft. I loved the crispy breading and flavor from Just Pizza and would always recommend going across the street to Just Pizza. Honestly, I haven't eaten meat in years and one of the things I miss the most is their chicken finger sub. Still, their eggplant subs (or eggplant parm bombers) are pretty darn good too, so I get by. I've never been much into wings, but their wings look really good and I've never heard complaints. They have a good variety of sauces... actually, the amount of various barbecue sauces they offer is slightly ridiculous. But there should be something for everyone. As for their pizza, initially I wasn't a huge fan; I thought their crust was a little too crispy for me and I didn't love their sauce. But then I discovered the Laura's Old-Fashioned. The Laura's Old-Fashioned used a thick, plush doughy crust and a sweet tomato sauce, topped with cheese and thick cut pepperoni. I've gotten them to swap out pepperoni for breaded eggplant and it's awesome. The one thing I would warn is that if you love tomato on your pizza like I do, ask for FRESH tomato. Otherwise, you will end up with sweet chopped tomato from a can. They do have a lot of random combinations of specialty pizzas -- some sound tastier than others -- and many toppings. But I never really liked their crust so I stick with the Laura's Old-Fashioned. The pick up times are pretty reasonable. Prices are fair. They always have hot slices available for a quick bite too. This place is located just a block from Ted's and Anderson's so it's a convenient spot. I recommend it. read more

Just Pizza - The Laura's Old-Fashioned - half with thick cut pepperoni, half with fresh tomato and breaded eggplant. Holy crap, it was tasty. - Pizza Near Me - Amherst, New York

This used to be my favorite pizza place. This will be the last time . I ordered chicken fingers the hot sauce had no taste and fingers were so greasy it oozed out of them. This location used to be so good . It's to bad . read more

I work right next store at Gary's pool this summer and was a usual there for lunch. The pizza is great, I recommend personally the sesame seeds on the crust as it makes it just a bit better. The staff there is pretty friendly and kind. Just a great overall place to go to for pizza and wings to everyone's surprise are great for a place called just pizza. read more

Horrible Service. It has taken over 90 minutes to get a medium cheese and pepperoni. I called for an update and told them I have been waiting and the girl that answered the phone acted like she could give 2 hoots and slammed the phone down in my ear. She told me the food would be delivered before 2 hours were up and told me what time I called in. Buyer beware. read more

If I could give no stars I would. The woman who answered the phone said "hold" and put me on hold and then was so miserable at the fact that she had to take my order, she kept cutting me off and rushing me through my order. She then said "is that it?" so I said no, I'd actually like to order more celery, she then started screaming at me saying that I was yelling into the phone, so I repeated myself and she said in a mocking, belittling manner "oh yeah? How many?". I was outraged at her attitude so I asked to speak to a manager. She said she is the manager so I told her she was being very rude and this is horrible customer service. She then started insulting me, belittling me, cursing at me. I said "can you just place my order" and she said "oh you still want food from us? Really? People who call in screaming usually don't want food after that". Yeah you crazy woman, this must happen often for you to say something like that and turn away business. If this is a reflection of the owner and his business, it's a very poor one. I called another location to put in a complaint, written 2 bad reviews and 2 emails to them. I'm not letting this go. I would NEVER treat a customer with so much disrespect. read more

The wings are the best part about this place. In an area like Buffalo you really got stick out to get 5* from me as a pizza and wings joint. The wings can be a bit meatier imo...but I feel that way about most places. That hot BBQ sauce is killer. Extra saucy please. Pizza is average, but with the garlic or oarm crust brings some uniqueness to the table. But again, the hot BBQ wings are what stick out. If I could complain about 1 thing, sometimes the wings are over done in the char pit. read more

We get the delivery as local patrons. The wings and pizza are very good. We like the NY style pizza and the wings. Not sure about the negative reviews, I suppose places like this have their off night on occasion. We will order again! read more

My place for slices for my girls!!! Owner and staff are like friends! Really good food!!

I have always loved Just Pizza. But I ordered a sub online today. It was delivered earlier than expected and my sub was perfectly made. I was scared to order online but they got everything right! Thanks guys. read more

idk where the rest of you people with bad reviews are ordering but it cant be this place. Honestly the nicest people and the food is delicious! I live around the corner and we always say how nice they are when we pick up food, which is hot and tasty. read more

just pizza in bowmansville ny the worst pizza i ever ordered ask for extra cheese got none and for chard wings and received slimy wings cost me 33.00 i will never order from them don't waste your money they really don't care read more

Lousy subs, small chicken fingers, unfriendly and rude staff. Don't want to sound discriminatory but the older blonde woman who takes the phone orders and works the register has to go, rude and unfriendly. If you like burnt subs and ultra small chicken fingers then by all means go there. Meatball sub had hardly any cheese on it, roll was burnt and meatballs were mushy...YUCK! Wished I would have read Maci K. review and I would have went to Franco's. read more

Just Pizza - Lousy meatball parm subs! - Pizza Near Me - Amherst, New York

Well I had enough. I gave more than a second chance! With delivery and all a small meal comes to about 15 with tip. The order is always messed up or they forget whatever I ask extra for. I think it's done intentionally. Who knows, Anyway I'll take my business elsewhere because for that price I should get something good! Wish I can give zero stars read more

Absolutely terrible service. Ordered a large pepperoni pizza for delivery, they said give it an hour. An hour and a half later..... I canceled the order and the driver showed up to my door an hour and 45 mins after my initial call. Guy on the phone taking the order was less than personable as well. Don't care if their pizza is the best in town, customer service goes a long way. And an hour and 45 mins for a pizza!? Cmooooon read more

3 Cheese steak pizza, with hot peppers, but no flavored crust, just regular crust. Awesome.

(NFB)Approximately 2 weeks ago I picked up an order of wings I opened them in under 5 min and they were lukewarm as well as hot mot the medium I ordered. Contacted store on line to ask that I be credited cost . It has been 2 weeks and no response . I expect a response no matter what it is. read more

Ordered here 3 times since Christmas Eve and mostly dissatisfied on every occasion. Which prompted me to finally voice my opinion and hopefully help/save you from wasting your money here. Confusion and miscommunication and overall disorganization twice picking up my order. Why ask for a name & number if you don't intend to use it in helping you expedite your orders quickly and accurately? The woman at the counter seems and acts like she'd rather be smoking cigarettes out back and seems like the root of the confusion? Anywho....The wings we asked for two out of three times to be EXTRA saucy (medium) were pretty much bone dry. (we had to make our own sauce with butter & Franks) Their BBQ pit wings taste stale, brittle and remind me of beef jerky with to much sauce then burnt and used to cover up the dryness. The pizza is ok, nothing special here in Buffalo, you can find much better pizza elsewhere. After tonight we decided if we're gonna spend upwards of $40 on a mediocre meal (ridiculous) we're gonna go somewhere else and get better quality food and service. I'll give them 2 stars because we used to get good wings from the other location in N. Buffalo years ago. Maybe it's just this location? Idk! read more

Yum! Great pizza , great service. Super nice guy checked us out. Pizza was tasty and great by the slice ! Would come back for a whole poe

Food is good, but every time I order to go pick it up they always miss my order :/. I don't mind the wait but then that defeats the purpose.

Do not order online--they claim to never receive the orders or they are misplaced! It took over 10 days to get a credit to my account as well!!! I do like their pizza and wings...just not their service! read more

Horrible service!! I misunderstood the price (apparently there's an ongoing issue with wrong prices listed online). No problem. As I prepared to pay the difference, the manager came over to the register and asked me if I was told the price when I called. No, the girl only said it would be ready in 45 minutes. He got defensive and snapped, "yes she did." Then the girl came out and said "yes I told you!" They actually stood there arguing with me, when I didn't even have a problem to begin with. They acted so unprofessional and childish that I said forget it and turned around and left. I'll just go to Franco's for wings, I'm not dealing with this type of nonsense. read more

Horrible. I ordered through Grubhub at 12:35 in the afternoon. We received our order at 2:37. Just Pizza blames their fax machine for being down and not receiving the order. Grubhub called them to get me a refund and they refused. WHAT??? That tells me 2 hour service is normal for them. Stay away from ordering here. There are entirely too many pizza joints around that want to earn your business, why put up with this? read more

The worst customer service I've ever had. The girl behind the counter was incredibly rude. Don't go here!

The service here is awful! I like their pizza but not worth dealing with the employees. Zetti's is just as close&great food

If I could give this restaurant zero stars I would! We ordered wings and waited about 20 mins. We were on our way home and just waited there. One of the girls that was working asked rudely if we wanted her to check on them after the 20 mins. We said, "ok", a bit confused. She said that they weren't done and we said ok. A few mins later, we just asked about how much longer. She said, "do you want raw chicken". At that point, I was dumbfounded. I said, no, and there's no reason to be rude. She told me that we were rude. Not once was I rude. She then started yelling at my husband and I and told us to leave. I'm not really sure how it even escalated to that point. I calmly said that I wanted my money back as we weren't getting food at that point. She told me no, and said she was locking the door and calling the police. Wow. We went home and I called to talk to the owner. The girl that we dealt with said that she was the owner. (Yea, ok, I'm sure) she wouldn't give me her name or the other owners name, saying she didn't have to. She told me to call back in the morning, then told me very condescending, that she really hopes I get home safe and that she hopes I get pulled over for driving drunk!!! I am as sober as the day is long! Are you kidding me?! Never have I ever been treated the way I have at this establishment. By the looks of the other reviews, they are all the same. Horrible customer service and rude employees. read more