Do NOT use this company. I had such a horrible experience with the lazy tech (Daniel) that…read moreflat-out refused to provide the service I paid for, telling me "I could lose my license if I spray inside your house without you completely emptying your kitchen cabinets". What a farce! Unless I put everything in my car, it's still inside the area you're spraying. Complete waste of money and I was lied to about the service between the office and the idiot tech.

Great customer service and great home service. They do quarterly visits and come out free of charge…read moreif there is any acute issues. Highly recommend Kast!

As someone who recently transitioned from city living to a new home in a more rural setting, I've…read morehad to recalibrate my tolerance for the occasional "nature-related surprise." Hearing scratching in a wall or imagining a mouse indoors is, for me, a five-alarm situation--so finding a reliable, professional pest service was not optional. Smart Pest Pros truly delivered when I needed them most. From the outset, they were responsive, patient, and reassuring--even as I admittedly brought a fair amount of concern to the situation. They conducted a thorough inspection and, importantly, found no active rodent issues. What they did do, however, was just as valuable: they proactively sealed the home to prevent any future entry from mice, birds, squirrels, or other unwelcome visitors. The quality of the work stood out. Everything was completed with a high level of care and attention to detail, and the finished result looks clean and professional--no unsightly patches or obvious fixes. It's clear they take pride not just in effectiveness, but in presentation as well. What impressed me most was their commitment to follow-through. They came out more than once to ensure everything was properly addressed, which provided a level of reassurance that's hard to overstate. Even though my situation turned out to be more preventative than urgent, they treated it with seriousness and respect. For anyone--especially those new to living outside a dense urban environment--I would strongly recommend having them assess and seal your home. Prevention, in this case, is not only practical but incredibly valuable for peace of mind.

Well I'd like to give them more stars than I am, since they're a small business. But they did not…read morelive to the expectation they build you up for. The inspector came twice and twice was un prepared. We have field mice and rats in the crawl space. ( space underneath the house by the foundation) I had informed them that there is a lot of rodents feces and hazardous to breath to so bring PPE to protect himself. NOPE! He (the inspector) came un prepared. I did not see that he even had measuring tape. He just stuck his head in the Crawl space access and looked around WITHOUT going inside to take ACCURATE measurements. They said the inspection is free. We told them that we thought the inspector did a halfass job. So they already to send him again. And again he did the same. I told me that this 2nd visit will be free because we were not satisfied with the 1st inspection. Buuuut low and behold we got a bill for their 2nd halfass inspection. I was really rooting for them. But they just didn't do the job correctly. I am disappointed. The inspector was pretty cool and nice but just didn't do what he should have done.

What a great company! I've worked with several pest control companies over the years, and Advanced…read moreIPM is truly a 10 out of 10. Their representative, Jim Ross, is professional, knowledgeable, responsive, and always keeps his word. Thanks to Jim and the entire Advanced IPM team, my business has remained in excellent condition, and I have complete confidence that any concerns will be handled quickly and effectively. It's refreshing to work with a company that genuinely cares about its clients and delivers on its promises. Thank you, Jim and Advanced IPM, for the outstanding service. I highly recommend them to anyone looking for reliable, top-quality pest control!

Great service and fast emergency response. Thank you so much for Technician. It's always on time…read moreand available.

They gave me an honest appraisal of my squirrel problem, and told me that they could not do…read moreanything more than I could do myself. We decided that it would be a waste of money for them to do anything since conditions in my neighborhood were such that we could not get rid of the ground squirrels. They gave me tips for things I could do to discourage the little fuckers and, so far, it appears that the little varmints have moved on. I did end up hiring this company to treat for some insect problems, and they have been effective at getting rid of tule beetle, which I have been fighting for a few years. They have earned my trust and I plan to continue using them.

Given that the county has ceased treating the sewers for cockroaches, they're putting more pest…read morecontrol material. Nice! And I was surprised to see that they even remove cobwebs from around the house.

Brett is amazing!! She was so helpful and kind. She listened very well and immediately helped us…read moreset up an appointment for the next day to help with our ant problem. We are very excited to be working with Pro Active Pest Control! Thank you guys!!!

These guys are the best in the pest control business. I…read morereached out after there was a rodent infestation in my home, they dispatched the technician the same day and address the issue the same day. Highly recommend them.

Cory did an outstanding job with our pest service. He was professional, thorough, and took the time…read moreto clear away all of the spider webs around our home, which made a huge difference in the overall appearance of the property. He was attentive to detail, explained what he was doing, and made sure every area was addressed before finishing. It's clear he takes pride in his work and genuinely cares about providing great service. If you're lucky enough to have Cory as your pest technician, you're in good hands. Highly recommend!

Indoor and outdoor pest control service for most bugs and spiders. They completed all the requested…read moreservices and responded quickly with a quote. Customer service could also be more friendly and professional. Hopefully they improve their communication to save everyone time. Overall, they still did a good job. Thank you for calling back and explain the situation.

Definitely the best service for termite inspection! I learned more about termites in a very…read moreinformative visit. Dale and his partner are great guys!

I called them last year for ant problems and they were amazing. This year I called the owner and he…read morewas on vacation. He said he was going to have his technician call me. I waited for 2 weeks and still no call. I called the owner again and he said the exact thing. I never got a call back.

Karter responded immediately to our call to remove a deceased raccoon from our stream. He was…read moreprofessional, prompt and gave exceptional customer service. What a relief after getting nowhere with the local non emergency services. Problem solved!

Both Sheldon and Jonathan have been great so far in helping me eliminate my rodent problem. Both…read morewere very professional, knowledgeable and personable as well. Pricing was reasonable. Hopefully their "fixes" will do the trick. (The woman at "the desk" who makes appointments and does the confirmations is great too!)