Just tires has been servicing our three cars for over 10 years. The reason we keep patronizing this facility is due to the outstanding customer service we receive. Chris and Larry along with their team are very welcoming, knowledgeable, pleasant and easy to work with. My husband drives 250 miles every day so he is in there quite frequently to have a tire rotation done along with other services. They are trustworthy loyal employees. We highly recommend this facility. We won't go anywhere else! read more

Went there for an oil change and they made to get synthetic blended one which I never had to put that oil in my car. After one and half hour wait just for an oil change I realized that I could put the conventional oil when I called my authorized car service center. but when I went back again and told them they did it wrong they showed kinda weird attitude and I just got refunded the price difference (was expecting a full refund as a courtesy). Not recomending this place it is a total rip-off! read more

Good deal on tires, friendly employees, and they are actually honest with you and tell you how many miles are left on your tires (instead of lying to your face in order to sell tires you don't need). Thank you guys read more

Warning! Avoid this place. I called twice to order new tires and for an alignment. Chris stated he would have them in 24 hours and would call when they came in. After two days of no return call I decided to find out if they came in. Guess what after waiting on hold for 15 minutes the idiot didn't write down the order but not only that he didn't even remember. I decided to give him once more chance and guess what. No return call so I guess chris forgot again. How does this place stay in business. Hopefully its his own business and he's not losing customers for someone else's business read more

do yourself a favor and dont come here. absolutely ridiculous. i hit a nail over the weekend and needed to get a new tire for my Civic. i called around to a bunch of different places all saying they had to ship my tire in from the east coast and it would take a week. the dealerships were quoting me way higher than the tire shops so i decided to stick with Just Tires. i called this particular store on Sunday and the gentleman over the phone stated they could get the tire into the store by Monday. the price was a little higher than i wanted to pay but getting the tire fixed that quickly i thought was worth it. i get a call about an hour later, from a different representative saying the first guy that i spoke to was wrong and that my tire would take until wednesday to get into the shop plus a $15 dollar added shipping fee. i should have stopped them right there and cancelled but i thought i would give them the chance. i waited until wednesday called in the morning to see what time i should bring my car in. the guy over the phone said it should the tire should be in around the afternoon time "its in route to the shop". i clear my schedule for the afternoon so i can take it in. it gets to about 5:30pm and i call back asking where my tire is and they state it hasnt come in and probably wont until tomorrow. frustrated i call another place finding out they have my tire in stock but can do it first thing the next morning (for cheaper). i call back to cancel the order i had at Just Tires and a different guy says he cant find my order i made on Sunday. WASTE OF MY TIME. Seriously go to hell, not helpful at all. just gave me a bunch of empty promises to help fix my tire. now have to take another day from work to go fix my car because this damn business cant get their act together. read more

Just tires is just amazing! I went in needing a tire repair and the service I received was absolutely stellar!! All the guys there were kind and understanding and worked with me and my very tight budget! I felt comfortable talking with them about my car and even though the wait was an hour the time flew by! They kept me updated on the progress of the work, recommend tires with good prices, and had me laughing the whole time! Most auto shops I feel very uncomfortable in, like a fish out of water, but not here! Will deff be going back for all of my tire needs! Loyal customer for sure! read more

This place is great. Chris went out of his way to track down the hubcap I needed, and was a huge help. Getting tires from these guys was fast and simple, and their prices compete with anyone. read more

Was told to make an appointment or wait 45 minutes for an oil change. Made appointment, arrived on time and it took 1.5 hours to complete an oil change. Bathroom dirty. Next time I'm going to Jiffylube. read more

Went in for a wheel alignment, and was told that my vibration in my wheel may require a wheel balance also. Quoted me for alignment on special plus 2 tire balancing. Good customer service, rep explained things. Ended up only needing balancing on one tire when I came to pick it up. First time wasn't charged for something they could have. Car feels good so hopefully work was done well also. But overall good, straight forward in and out with no unnecessary up selling. read more

These guys are awesome! My wife and I got a flat and we went to big o tires in Tustin ( these guys suck by the way I will never return to those losers) I went to Costco but they were to busy! And then I came to Just Tires and they hooked me up! This job to patch a tire would normally cost like 35 dollars since I was a new customer and I was treated like $#%! at Big O and Costco these guys told me FREE of CHARGE! thanks guys you won my business for life! read more

Just tires is just so customer-oriented! They had patched my tires twice for free, and one time, they could not patch my tire due to the position of the nail, they recommended me to other shops who would plug tires. They just always show such a great care for anyone with a car problem! read more

I witnessed "over and above" customer service. Larry Kounlavong provided professional, friendly and courteous service. He did not finish until the job was right. My family are return customers. His colleagues are friendly and courteous too. We highly recommend their services. read more

Best place to get tires ever!!! Went up to the front desk without an appointment and saw that every seat in the waiting room was taken. I was worried I was gonna be there all day, but the guy at the front told me it would take 30-45 minutes and sure as shit, had 4 brand new tires in 30 minutes. The price was very reasonable, and the customer service was fantastic. I now understand why the waiting room was full, if you need new tires and don't want to deal with any drama, go here read more

Looks like they don't want to do small jobs, such as patching nail holes: trying to sell you a tire if possible, just like Costco Tires. I recommend Tire Express in Santa Ana for your tire repairs, super fast, upfront, and honest. read more

Can't give a rating lower than this. I took both our cars in the day before Christmas (2012) for alignment and tire rotation. At the time, they were very nice. However, after I took the cars in, I checked the air pressure to see if they had done it. On one car, the air pressure was about 10 psi lower in all tires. In the other, 20 (!!!) lower. This does not happen by itself and in all tires in both cars. I am very suspicious that they did this to ruin my tires so I would go back to them, thinking they are nice and honest. Do NOT go here - very shady business practices. read more

It was time for me to replace my tires and I was gonna go a size up. So I needed to see if the tires could fit my truck without it rubbing the side walls or fender. Iv known about this store for years but have never shopped with them before. I was very hesitant on coming in because of the yelp reviews but I decide to give it a chance. When I came into the store I was greeted and helped by Steven ( highly recommend him helping you). He informed me he was able to see if the tire could fit my truck before I purchased the set and I was glad they where able to test it out. He said it would be a hour and half wait, to my surprise he was able to test it out within 20-30 mins. They fit with no rub and was excited about the Goodyear's he recommended for me. I originally came in for some Bfgoodrich K2 but he informed me there is no factory warranty on the Bfgoodrich's and that the Goodyear's had 50,000 miles of warranty. I was on the fence because Just Tires is an affiliate of Goodyear but once I did my research I found that the wrangler duramax tires where some good tires. I told him to order the set and he said most likely they will come in tomorrow but to my surprise they came within two to three hours. He notified my and let me know I was able to and get it done that day but I came in the following day. Once again Steven helped me out in the morning and helped me with the pricing as much as he was able too. I really appreciate him helping me find a coupon because I was on a budget. Without a doubt I would come back if he helped me out again. Some of the other employees weren't as cheerful as him which I understand because the job is labor intensive. Everyone has a bad days and good ones. I would just try to be as polite as possible and complain about things these guys have no control about. My experience was great and yea I did look at other places but for convenience and price wise I feel like I got a great deal. Thank you once again for the outstanding customer service Steven and appreciate your service in the military. By far he is trying to help me as much as possible and that was the deciding factor on wether I was going to do my business with them. Tires look great on the car and don't forget to keep your paper work for your tires if they have warranty! Keep up the hard work Steven it doesn't go unnoticed! read more

I feel bad for Arvin and his rims, but my experience has been just the opposite. Chris and his team always treat me respectfully, are open with their knowledge, and do pretty good work, especially (of course) on the tires, at reasonable prices. My only concerns are the timeframes, based on their popularity, lack of parking in the place (too many tenants), and sometimes a dumb trivial mistake on fluid changes. But that said, the mix of prices and staff make this a go-to place for my car. read more

Went in to get an oil change and that is what I got. No upsell. No you gotta change this or that. Just got it done. Took about 1 hr. Would've been 5 if it was quicker. 29.99 for regular oil. Can't say anything about the tires but it was no hassle. Would recommend over Jiffy Lube because JL was squirly on their prices. read more

I had a flat tire on Saturday night and could not wait till Monday. They are one of the few open on Sunday. Manager is very courteous. The repair was estimated to take 45 minutes but got it done in 20 minutes. I am thinking of future oil change there. I will update my stars after other services. read more

having to hear you have to buy 4 new tires isn't the way to start your morning off but Larry Kounlavong made the process as painless as possible. He was professional every step of the way. He gave me options and let me decided what was best for me. I would recommend Just Tires to anyone looking for new tires and especially recommend asking for Larry, he was great! Thank you again Larry for the exceptional service! read more

The service is TERRIBLE!!!! They said oil change will take 1.5 hrs... 2.5 hrs later car is still not services, I decided to simply cancel the service... And get my car back. read more

Happy New Year to all, except for Just Tires. Knowing Goodyear is the parent company, thought I would have had a better experience. Bought a set of new Nitto Grappler tires on the internet. Just tires was an authorized distributor and would take delivery of the tires. I brought the new wheels to have mounted as well as a front leveling kit for my new Silverado. Made an appointment. Dropped off car and it sat almost 2.5 hours before they worked on it. 6.5 hours into the job I went by only to find out the technician wasn't able to complete the job as the front leveling kit was too hard for them to install. I was apologized to over and over as the truck was still up on the lift, tires on the floor. Then the salesman tells me the technician decided to go home. He was done for the day. Apparently this was a problem with this technician, as this has happened before. I was told the car would have the wheels put back on but I would have to "bring the truck back next week". What ???? On top of all that, the wheels were scratched on the face that was powder coated and the backs of the wheels were gouged. The wheels were boxed and unopened when dropped off at Just tires. I was told to contact the District Manager Richard Leslie via e-mail. It's been 13 days without a response from the district manager. My next step is to get representation and go after Goodyear for satisfaction. I did a get the wheels remounted along with the leveling kit at Big O Tires. Fantastic service and very professional. read more

Best customer service I've ever experienced. Guys there know exactly what they are doing and are quick about it. Would 100% use again and recommend. Staff member Jordan was exceptionally helpful and friendly. read more

Great staff! Very helpful and willing to go above and beyond to make sure you are satisfied. The reason why I didn't give them five stars is b/c some of the repairs can be a little pricey. read more

I just went to Just Tires for the first time ever this week. Chris was very professional and helpful over the phone. Their Customer Service there was excellent. I felt valued and respected as a paying customer. They got my car in right away and I was in and out of there in less than 45 minutes for 2 services. They also had the best prices I could find, even better than Discount tire places WITH included coupons. Super job! I will return soon to replace the other tire (that's going bad) and have them do the Alignment and all the rotations in the future! I totally recommend them! read more

I have been taking my cars to Just Tires-Irvine, CA for the past ten years and appreciate their fairness and high quality of customer service. The managers, especially Chris, have always matched a competitors price and completed the work to my expectations. Recently I purchased 4-Goodyear tires for my truck and after 7,000 miles the front tires developed "flat spots". Chris handled the situation like the pro he is. He replaced both tires without me incurring any cost or having to argue the tires were defeative. Just Tires has proven itself to be a reputable company time after time. I have referred family and friends to Just Tires in the past and will continue to do so in the future. read more

11/12/15: I did not get the name of the gentleman who was manning the desk today but huge kudos to him for how he handled a VERY BUSY morning. He handled each customer with courtesy and kindness without rushing. I was so impressed! read more

AMAZING SERVICE! I had great service when I came to buy my new tires, but they really went above and beyond to help me when I hit something, that actually bent my wheel. I was worried I'd have to buy two new wheels, but Brandon the office manager, and Morgan the service mechanic fixed my wheel and tire for free!! I will recommend them to everyone. Do yourself a favor and go to Just Tires in Rustin. :) read more

Just wanted offer a shout out to Jose for helping me with a leak in my tire. I walked in and he promptly took care of my leak right away without nickel-and-diming me. They earned my business with that gesture. Thanks! Jose read more

Do not got to Just Tires!! I have bought many tires along with the road hazzard protection plans at the Tustin store over the years. Today I had a low tire and I drove in. The guy told me the tire had a small nail that was too close to the shoulder to fix and that my road hazzard plan was expired and a new tire would be $ I00.01. I bought the tires in Sept. 2013 and the salesman said to me at the time" as long as the tires had tread I was protected". Well this is alot of crap!! I have spent alot of money here over the years and I will be spending my money at Sears from now on!!!! read more

I called This Just Tires location reporting a screw in my tire near the tread-wall on a Sunday. They quickly determined that they had my exact tire in stock and were ready to replace my tire when i got there. The tire change took about an hour. I was in and out with no issues. They made an unfortunate tire problem easy. read more

I have been using this Just Tires for 10 years. They have always treated me right and have good prices. The wait times are short and the employees are helpful. Just wanted to say thanks for the all the good work and look forward to my next visit read more