Really happy with my experience at Rebel Off Road. They did my lift, regear, ball joints, diff…read morecovers, plus some custom body work and inner fender trimming for clearance. I had a couple clearance issues after the install, but they were quick to fix everything and made it right. Ryan was a big help throughout the process and was great to work with. Overall, solid experience and I'd definitely come back for more work.

"READ THE 1-STAR REVIEWS FIRST - FATAL SAFETY FAILURE" I…read morechose Rebel Off Road because I trusted their professional image and public reputation, but what I experienced was shocking, stressful, and completely unacceptable. Throughout this situation, I tried to remain professional and respectful and expressed my willingness to resolve everything amicably. Yet, after paying nearly $4,000 for a re-gear service, I discovered a massive gear oil leak covering my driveway the very next morning due to an improperly secured axle. This left my driveway stained and reeking of gear oil--with professional cleaning estimates ranging from $400 to $600--and I spent the entire weekend in anxiety, questioning whether my truck was even safe to drive, and eventually having to return it on Monday, which disrupted my business. During this process, I was communicating with my assigned service advisor, but responses were often delayed, unclear, or evasive; messages went unanswered, questions were redirected, and clear answers were difficult to obtain. When I brought the truck back, it was described as "just a loose axle" and claimed fixed, yet no documentation was provided proving that the differential or internal gears were inspected after I had driven it for an hour while leaking. Their claim that "there is no problem" or "everything is fine" is something no reasonable person could trust. With re-gear work, any mistake or improper setup often only becomes apparent after several thousand miles of driving. This is why a formal guarantee is not just a request, but a necessity. When I requested a formal written warranty, they only gave me a $0 invoice with no actual warranty terms or duration. For days, I calmly requested two very reasonable things: a formal written warranty and a fair resolution for the driveway damage. I never demanded compensation for emotional distress or lost business time; I simply asked for accountability. After experiencing this, I looked through other reviews and realized that my experience was not an isolated incident. I strongly urge everyone to READ THE 1-STAR REVIEWS FIRST before coming here. You will see a chilling and habitual pattern: dodging responsibility, being 'afraid of standing behind their work,' and sneakily adding extra charges--then claiming they are unavoidable. In fact, I later realized the overcharge I experienced was just a small fraction compared to what others have reported. You will also notice that the owner's responses to negative reviews are always the same--robotic, defensive, and dismissive. They publicly ask customers to 'contact us' to give the appearance of being helpful, but it is nothing more than a deceptive marketing tactic. If they truly intended to resolve these issues, my driveway wouldn't still be stained, and I wouldn't be left with a useless $0 invoice instead of a real warranty. The fact that these 1-star reviews remain unchanged proves that their 'invitation to talk' is a sham and nothing ever gets resolved. They have a template for excuses but no manual for accountability. I am sharing my experience and my filing with the Bureau of Automotive Repair (BAR) so that other victims know there is a formal way to seek accountability. After seeing so many similar complaints, I strongly encourage anyone who has had similar experiences with their safety, property damage, or deceptive billing to file a formal complaint with the BAR as well. As a business owner for over 20 years, I understand mistakes happen, but I cannot accept a refusal to take responsibility. I am now filing a formal complaint with the Bureau of Automotive Repair and initiating a credit card dispute. A strong online presence means nothing if a company fails to protect its customers' safety and property. [UPDATE: Response to the Owner's Reply] The owner's response below is exactly what I warned about: a robotic, defensive excuse that shifts the blame. They claim a 'failed C-clip' on an aftermarket part, but as any professional knows, this is a clear sign of improper installation, not a part failure. They also claim they 'verified' no internal damage, yet they provided zero technical proof or a detailed inspection report after I drove with no oil for an hour. Mentioning a '90-day warranty' now is laughable--if that were true, why did they refuse to provide a formal written warranty when I asked for it repeatedly for days? Their response is just another marketing tactic to look responsible in public while remaining unaccountable in private. My filing with the BAR and the credit card dispute will proceed as planned.

Came to get a wheel alignment because the previous store I had it done didn't do a great job…read more Started to cause my tires to get bumpy. The co-owner asked detailed questions about my rig and gave me a reasonable quote. Felt trustworthy with all the other rigs outside, and they gave me good advice about possible wheel options for the future. Will definitely be back when I'm ready to add some new boots to the rig!

Friendly, helpful and 100% professional. We needed help at the last minute and they stepped up to…read moredo our service as requested. Efficient as they worked on our car. And in less time as initially quoted. Fees definitely worth the value they provided. Do not hesitate ~ connect with Wheel & Tire Connection NOW!

I added a Carplay to my old Lexus. West Coast Auto Sound made the entire experience effortless. I…read morecalled, paid a deposit, they ordered the part, then called me when the part came in. I dropped the car to them and in 4 hours it was done. They gave me a short explanation of how it works. The new carplay works seamlessly with the old Lexus system so it doesn't look tacked on. West Coast Sound did a great job. Thank you!

I paid over $600 to increase my car's radio volume. I clearly stated that sound quality was not the…read moreissue--only the overall volume. I also explained that I already had a new amp but was concerned it may not have been properly installed by my husband, and I asked that it be assessed as part of the labor. I was told the amp would be evaluated and that, if needed, the head unit could be bypassed to address any volume limiter. The salesperson continued to recommend new speakers. I agreed to replace the speakers, but I was clear that the amp assessment not existing poor sound quality was the issue. The volume issue was not resolved. The system is not louder, which was the sole purpose of the visit. I would not be raising this concern about the cost with the new speakers if the volume had actually increased. I did not pay to improve sound quality, and the current sound quality is worse than before. I was charged for a solution that did not match the problem or the agreed scope of work, and the original issue remains unresolved.

I brought my BMW X1 in for upholstery work on the headliner, and I'm very grateful for the care and…read moreprofessionalism I received. During the repair, several significant issues came up, but the team went above and beyond to address everything in a timely and thorough manner. They communicated clearly, handled the situation with integrity, and made sure the work was done right. Would recommend to anyone needing upholstery work done!

Prestige is the real deal - Matthew took special care of my Cayman as the headliner was due for a…read morereplacement. Clear communication, very fair price, and excellent work. 10/10 would recommend! He even expedited the turnaround time for my birthday weekend. Thanks Prestige!

It has now been 2 years since I got my car front PPF, and I am so grateful that I made this…read moredecision. I recently hit a loose car tire on the freeway which left some damage on my front bumper. The PPF came in clutch and protected most of my original car paint. Unfortunately, the impact did penetrate through some parts of the PPF and left residual scratch marks, however had I not had the PPF the damage would have been much worse and cost a lot more to fix. Leo, Allen, and Dom were so kind to help me clean up and fix the area and make it look as new as possible. Not only did I receive high quality products and services from them 2 years ago, but now I receive a lifetime of trust in anything car detailing related!

I took my car in for a full ceramic tint and ceramic coating, and I couldn't be happier with the…read moreresults. We had never tried ceramic tint before, and to my surprise, it's amazing. It does a great job keeping the car cool, especially on hot days, while also providing excellent UV protection. The ceramic coating has made washing the car so much easier and keeps it looking shiny and clean with minimal effort. Overall, I'm extremely happy with the experience. The team at XE provided outstanding customer service, professionalism, and attention to detail throughout the entire process. Highly recommend them to anyone looking to protect and enhance their vehicle.

Hands down the best auto shop around. The customer service goes above and beyond in a way you just…read moredon't see anymore. No matter how tough or complex the repair is, they get it finished flawlessly. Fast, highly skilled, and honest. 10/10 recommend!

Came in with another issue from a different shop and I was immediately greeted with help, Baja took…read moreme in as soon as I was available to check out the issue, and narrowed it down that same day. Very transparent and doesn't BS you. He will tell you how it is to avoid confusion later down the line and I found that way better than sugarcoating potential issues. He mentioned that if I ran into the same problem I was having, or a new one then he'd take me back in, unlike the original place I took it to. Would highly recommend this shop to anyone looking to get pretty much anything done to their car, i will definitely be back!

This review will be for both the body shop in Orange, and their performance shop in Irvine…read more I was rear ended and was recommended by my BMW and Porsche friends to come and use them. Insurance was covering, so price really wasn't an issue dor me. They aren't cheap, but they do amazing work. Turn around time was laid out in front of me, and they met the goal. It was a LONG process (read 1.5 months); if I didn't have a provided rental it may have affected my rating, but I did have one. Everything with the insurance process, getting me to/from the rental location, communication with me and the adjustor, and workmanship were all top notch. Ran into some issues on first attempt at a pick up, but they rectified it with fixing the issue, as well as transportation and delivery to the Irvine location. I then had wheels installed at the performance shop in Irvine. Again, it wasn't cheap, but they met all expectations. Shout out to Issa, Luis, Josh and all the of the SSR team that worked on my vehicle. If owners of high end luxury cars and supercars trust SSR, you should to. (If you have a luxury of super car that is.)

SSR killed it with my m2!!…read more I'm so relieved to find such a good shop that I can trust that will do everything. These guys took such good care of my car getting full bolt ons, tuned, PPF, and tints. Everything came out perfect. Their SSR titanium intakes sound so good too Josh and Nick were really helpful with me every step of the way dialing in my build safely and reliably. Everyone at ssr was awesome. Thank you!!

I recently brought my 2011 E92 M3 to Malek at MRF Engineering for rod bearing service, and I…read morecouldn't be happier with the experience. At around 54K miles, my local mechanic noticed an intermittent ticking noise once the engine was fully warmed up. Out of caution, he suggested it could be related to the rod bearings. I started calling around, and most shops quoted 2 to 3 days of downtime along with labor costs that were higher than I expected. When I spoke with Malek, he told me the job could be completed in a single day, and his pricing was comparatively fair. He also recommended replacing the engine mounts while everything was apart. After seeing the originals, which had significant wear and visible cracks, it was an easy decision. Throughout the process, Malek took the time to explain exactly what he was doing, the parts and materials he uses, and the proper aftercare after the service. It's clear he knows these cars inside and out, and genuinely cares about doing the job right. The results speak for themselves. The intermittent ticking is completely gone, the engine sounds fantastic, and I have much greater peace of mind knowing this important maintenance has been taken care of. I expect this refresh will help me enjoy the car for many more years. If you own an E9X M3 and are looking for someone knowledgeable, honest, and passionate about BMWs, I highly recommend Malek and MRF Engineering.

Malek did an excellent job doing a major service on my E93 M3 -including rod bearings. He really…read moreknows his stuff when it comes to the E9X platform and has done thousands of rod bearing jobs, a true industry expert. If you're going to pay for any kind of work being done on your car, MRF Engineering should be the only place to go to. Cannot recommend this place enough!