Removed old gas valve behind stove and replaced with new one for the new appliance…read more Ryan was very responsive and scheduled us in during the holiday season and Chris was very professional and communicated well and completed the job quickly and explained the entire process throughout the job. They also had a fair price for the job and were able to provide the new customer discount as well. Will definitely recommend them and call them again for all our plumbing needs.

Came the next day and installed a water filter and fixed a leaking toilet. Super happy with the…read morework and how fast they were able to squeeze me in.

Dennis with DS Plumbing was fantastic. I had an emergency on a Sunday when both my toilet and…read morebathtub were completely backed up, and he responded quickly and came out right away. Dennis was extremely friendly, professional, and easy to work with. He clearly knew what he was doing and was able to get the pipe cleared efficiently without any hassle. What really stood out was his honesty and pricing -- he charged about half of what other plumbers had quoted me for the same job. It's rare to find someone who is both highly skilled and genuinely fair with their pricing. If you need a reliable plumber who will respond quickly and treat you right, I highly recommend Dennis and DS Plumbing.

Dennis was so quick in responding our message. When he said he would come 7am, he knocked our door…read moreexactly at 7am the next morning. We had problems with our water heater (leaking) and had to be replaced. Dennis did all professionally and cleaned up after. Highly recommend !

Editing my update because they are having a glitch with a new phone system, and as soon as Scott…read moresaw my note he called me. I will always support a family business with great customer service, because they care about their customers beyond the "sale". Two years in, and we are happy with our water heater, no issues at all.

Scheduled an install by providing pictures and got a solid estimate with a competitive price…read more Decided I'd give this company a try and was not disappointed. They did a very good job and even rerouted the piping correctly to industry standard. I needed a new water heater as mine was older than 15 years and it was already failing. The new one works perfectly and I've had no issues with it. I highly recommend this company. Quick response time as well.

I was looking into getting water heater replaced with tankless. We were constantly running out of…read morehot water and our water heater tank was old. I reached out to Water Heater Man describing what I was looking for. Jay contacted me back the same day and even dropped by. He never tried to outsell me anything. Understood my needs and gave me his honest opinions. Even gave me a good quote that night. I ended up going with them. Jay was AMAZING. Professional and courteous. Install was very clean. I highly recommend him for any water heater needs. Thanks Jay!

Very knowledgeable and fair Was very pleased with the…read morequality of the product and workmanship

Water Heater Pros came out in July 2024 to install a 66 gallon electric water heater (we were done…read morewith our gas one). It did great for 1.5 years. It wasn't under warranty for parts and labor, but it is to replace the entire unit (something that Water Heater Pros doesn't manufacture and just installs). I am grateful for the return and honesty about cost and timeframe. Matt was so professional and kind. Marsha is secretary and was ready to get me an appointment ASAP. I recommend this company!

Great service and quick response. We had Steve give us an estimate for a 50-gal water heater…read morereplacement back in March but had other priorities that come up. On a second request in June, Steve honored the original estimate and agreed to send someone out the next day to get the work done. Our technician Bobby was great, very courteous and informative on the heater replacement. Took pride in his good work and explained what to expect from the upgrade. Would strongly recommend them to friends and neighbors. -RM

We all hate our waterheater to go out. We get so stressed. It was so easy naviating Hotco in 20…read moreminutes she had me quoted and sheduled They're local and I grew up here supporting local. I found them from my single friend and thats important to feel safe and comfortable with a company Thank you

I had an excellent experience with HOTCO - The Hot Water Company. I called in the morning about my…read moreleaking water heater, and they installed a new 50‑gallon Bradford White the same day. Charles Yocum arrived right on time at 12:30 pm and finished by 3:00 pm. Jenn on the phone and Charles in person were both friendly, professional, and very competent. The price was competitive and on the low side, with no surprise costs, and it included hauling away the old unit. Charles upgraded all the plumbing with quality components and brought everything up to full code. He also gave me great, no‑pressure advice on maintenance, the pros and cons of different anode options, how to change them, and even explained the newer electric anode that never needs replacing and can help the heater last virtually indefinitely. Fast, honest, high‑quality service. Highly recommended.

If you are looking for reliability, professionalism and excellent customer service, I highly…read morerecommend 5 Star Plumbing and ask for Benjamin! Benjamin came out to do some trouble shooting, communicated what the problem was, provided realistic options and made sure he executed based on what we wanted and were comfortable with. Customer service is so important and Benjamin made sure he provided that to us and more. Thank you Benjamin!! Have used 5 Star Plumbing for our plumbing needs and have been so happy with their work each time,

Had an emergency call. Water main was leaking near our driveway. David came out an was…read moreprofessional, explained his work and pricing. He did a great repair job.

The best service imaginable. I called in the morning and a technician came to my home by 1:00 pm…read more He installed a new water heater as soon as the problem was diagnosed. Brandon was incredible. Patient, profession, efficient and knowedgable. Too bad there is not a six star rating. The best service I have experienced.

Quick response time, knowledgeable and courteous technician. The installation time was as promised…read moreand appeared professionally completed. I appreciate the response time to restore hot running water as needed in a household. Thank you to technician Brandon and the Water Heater Only, Inc team staff, and management's discount approval total cost of the installation.