A new alteration lady just started here and she's amazing! Super friendly, professional, and really…read morequick. Her work is clean and precise--so happy with the results. Highly recommend!

They are a pretty good cleaners but have become unreasonably expensive. Also, their tailor…read morecharged me an exorbitant price of $28 to do a simple hem on a pair of pants. Even though I had been a good customer for years, they refused to lower the price of the tailoring. Very bad business practice and I will never go there again!

I've always had a really good experience at this dry cleaner, even if it's been a bit pricey at…read moretimes, which is why this visit was so disappointing. I recently picked up two garments that still had the same stains I brought them in for, yet I was still charged for the cleaning. I understand that not all stains can be removed, but if that's the case, customers shouldn't be charged as if the issues were resolved. At the very least, I would expect a heads-up when dropping items off if something looks unsalvageable, especially since I pointed out the problem areas in detail ahead of time. Or at minimum, a conversation at pickup about what happened or a partial refund for not being able to do the work needed. Instead, I was expected to take the items as-is and pay in full for the service. When I asked about it, I was told "we cleaned the garments," which may be true, but the reason I brought them in was to address those specific stains. When I calmly pushed back, I was told, "This isn't the place to bring my items," and was issued a refund. I was being dismissed and steamrolled with excuses simply for asking for better customer service. I stayed polite and was just trying to understand their reasoning, but there was no accountability until I raised the issue. As a business owner myself, if I can't deliver on what a customer is paying for, I take responsibility for that. I've had good experiences here in the past, but this left a bad impression. I'll be going elsewhere for my cleaning needs.

My favorite grey Armani blouse had a small but noticeable stain on the front. I took it to Sterling…read moreCleaners - they'd gotten out stains routinely since 2012! But not this time. I took it back and asked to speak to the spot cleaner. I exhorted him to get the stain out - he said he'd "try his best". A week later, the stain was still there, and they charged me for the redo! When I protested, the guy behind the counter simply said "see you around". Well, no, they won't "see me around". After some research, I found Classy cleaners. It's really far from where I live in West LA, but I was desperate, so I gave them a try. Delly was so sweet - she too said "We'll do our best". But they delivered! They saved that blouse for me. They have a new, devoted - and grateful - customer!

Did a beautiful job, would highly recommend, and was done very promptly and a reasonable priceread more

I just picked up four men's dress shirts from Ocean Express Cleaners…read more The bill was $62. For a moment, I thought they accidentally dry-cleaned the guy wearing them too. I understand prices have gone up. Rent is expensive. Labor costs are up. The economy is doing whatever it is the economy does. But $62 for four shirts isn't inflation. It's a hostage negotiation.

I brought in two vintage skirts to be tailored. I've used them many times before and have always…read morehad excellent service. When I picked up the skirts, the alterations weren't exactly what I expected--elastic waistbands on vintage pieces can be tricky, and the result didn't quite match the original look. When I spoke with the owner, he handled the situation with genuine care and professionalism. He listened, was proactive about trying to fix the issue, and clearly wanted to make things right. While the final result still wasn't exactly what I had envisioned, he provided a full refund for the tailoring and was very thoughtful and apologetic. That level of accountability and customer care is rare these days, and it's the reason I'll continue bringing my business to Metropolitan Cleaners.

I very rarely dry clean things, but a suit jacket or a winter coat or an occasion gown pop up from…read moretime to time in need of a clean, and Metripolitan is my neighborhood go-to! You're in a rush? Talk to them! Tough stain? Talk to them! Just so helpful and flexible, the team wants your business and even more importantly seems to really want to create relationships and return customers, which is so appreciated these days! Prices are fairly average for dry cleaning on the Westside, but the personal care in the service is what keeps me coming back.

I love Star One Cleaners; I have never had a problem with them. Clothes are always done when I need…read morethem to be and always get any stains out that I need. Highly recommend to anyone.

I have been coming to this dry cleaners since at least 2015 or 2016 if not earlier - but now I will…read morenever be back. Recently they have an extremely rude employee - an employee who leaves early and well before closing time. I had some things I was picking up for a trip - when I arrived they were closed well before their posted hours (I even called before to let them know I was on the way). This ruined my trip as I didn't have some clothes that I needed and had to purchase items on the trip. Also, the second time I have arrived and they have been closed before closing time. When I came in to pick up my items after the trip I asked the employee for a discount seeing as they had caused such an inconvenience. The employee became combative and rude. I will not be returning - which is sad as I have been a loyal customer for years. Not sure why they allow this employee to behave in this manner. I should also note that when I came home I discovered my beautiful floor length silk dress was cleaned improperly and is now ruined. DO NOT GO HERE.

Discovered Paris Dry Cleaners recently when I was looking for a local place to hem suit pants…read morequickly. When I called to find out some information, I was quickly greeted with wonderful customer service from start to finish. In person, it was even better. Lupe helped us out so much and their work was quick and perfect. Already had two experiences here in less than a week and will for sure keep coming for future needs. They run specials that make the cost of going to a dry cleaners less. It for sure adds up, but happy we found our go-to place. There's usually meter parking right up front. It is on a busy street so be careful driving in and out!

WARNING DO NOT COME HERE! Absolutely unacceptable experience. They completely destroyed my jeans…read moreand refused to take any responsibility. I was quoted one price then charged more without my permission. They went ahead with the work anyway without asking if the increased cost was okay leaving me no choice but to pay afterward even after I showed them the original receipt. I drove a long distance and had to come back 3 separate times trying to get this fixed. In the end the man circled in the photo was incredibly rude refused to fix the issue, threw my jeans and told me to leave refusing to issue any refund. They also removed a patch without my consent and threw it away. The back pocket is visibly crooked the right side sits much farther from the center than the left and somehow the jeans are still too big after all of this... Beyond unprofessional disrespectful and careless. Overcharged ignored and treated horribly. Do not trust this place with your clothing whatsoever.

Staff is friendly and kind. They have helped bring out my pickup to my car when it's large…read more Reasonable turn around time and prices. Very accommodating with questions and small issues. Thanks Victoria and team

The perfect dry cleaners doesn't exi…read more... This place is the best. They are old school and keep track of everything my hand (no computers), but that's what makes them special. They care about their customers and the work they do. Everything is done perfectly or they tell you it could not be done and don't charge you. Nice and honest people - a rarity in this line of work. Plus, they are a great value.

There are rare moments in life when you meet someone and instantly feel a connection, someone you…read morejust know will become a lasting friend. That's exactly how I felt when I met Triny at Paco's Cleaners off Pico. Not long after our first meeting, I borrowed a stunning dress from a celebrity stylist for an awards show. Naturally, I wanted to return it in flawless condition. I brought it to Triny, and she handled it with such care that when I returned the dress, the stylist was amazed. She told me she'd happily let me borrow anything from her collection in the future, all because of how beautifully the garment was cleaned and returned. That level of trust and professionalism speaks volumes, and I owe it to Triny. The next job was a pair of pants I needed cleaned for an upcoming volunteer event. I stopped by Paco's Cleaners, and once again, Triny made sure I had everything I needed, ready on time. Her warmth and attention to detail were already becoming familiar. A few weeks later, I returned with new requests: patches to be sewn and names to be embroidered on several volunteer shirts and jackets. I volunteer for three different nonprofits, and as Triny and I talked, we quickly discovered our shared love for service and community. Though she didn't do embroidery herself, she referred me to a trusted colleague who completed the job in just 24 hours. I brought the finished shirts and jackets back to Triny, and within two hours, she had all the patches sewn and the items back in my hands, just in time for my next day of volunteer work. Triny isn't just someone who provides excellent service, she's someone who genuinely cares. Her reliability, resourcefulness, and kindness are unmatched, and the pride she takes in her work shows in every detail. I feel so grateful to have found her. If you're ever in need of a cleaner who goes above and beyond, someone who treats your garments, and you, with care and respect, Triny at Paco's Cleaners is the one to see.

If you need a dry cleaner this is it Highly recommend…read moreSatisfied Affordable Friendly