Estimator got the appointment time wrong by 1/2 hour and then showed up 15 min before what he thought was the right time, so in total 45 minutes early on a Saturday morning. As the tenants nor I were there, he left and never came back. If they cannot get an estimate right, I don't want to see what they would do to a roof. I don't have time for poor service. This is unfortunate as they had done good work in the past. But even then the Project Mgr was not very personable and made little effort to be friendly. Followup. The vice president did phone me and told me the project manager actually did go up on the roof using a ladder. The tenants were not aware he went up by ladder nor was I. I would not have approved this approach based on my liability if he was injured. Plus, to have him walking around on the roof without my knowing and while my tenants were asleep or out is not acceptable. They also emailed me a separate quote that had been done 6 months earlier with no explanation of why it was being sent to me. The man that phoned me quite honestly would barely let me speak and though apologized, made excuses for his project manager's behavior. I had to interrupt him several to get my points across. I then asked what the email was and he said nothing had changed since the last quote was done so he told them to resend it to me. It was a nice gesture to call me but I would suggest they should listen more and make excuses less. And I would suggest when sending a quote, clearly explain what you are doing. Needless to say, with all this confusion, I was not comfortable hiring this company to do work on my roof. read more

Lindholm Roofing did a great job. I highly recommend this company. The estimator who came out was very responsive and the men who performed the repairs of our trim/fascia were professional and did a wonderful job! read more

Absolutely awful experience with this company. I would not use and save yourself a hassle. From general project manager who stated "You know nothing about roofing and I don't have time to explain this to you" to owner of company who stated "We need the roof paid for" even though water/ice shield was missing on part of the house (my new contractor pointed this out) and new gutters incorrectly installed. It took them more than 2 weeks to schedule the correction, told me "we will come next week sometime," demanded I pay them prior to completing repairs. They then gave me literally a 15 minutes notice prior to arrival. The workers were rushed, hammered new wood right on rotted wood on a back porch structure that was not sound, and advised "this is slowing us down and we don't have time to do this." I am concerned about the quality of work they completed. The 5 star warranty was the selling point but as you can see from other reviews, including ones on Google, the scheduling of warranty work was even worse and issues continue. There are better roofing companies out there. The new third generation owner, who I spoke to multiple times, has zero desire to complete a high quality job, leave satisfied customers, and meet the project needs. He was only interested in receiving payment and had no desire to make sure quality work was completed. read more

My roof had been leaking into my top floor bedroom for many years, and finally I decided to have the flat roof of my townhouse replaced. Lindholm Roofing installed a new Duro-Last roof on my townhouse in March, and I am very happy to no longer have to rush to the top floor every time it rains. I received excellent service throughout the estimating and installation process, and would highly recommend Lindholm Roofing to anyone else in need of a new roof. read more

I have had Lindholm Roofing do skylights, roof repairs, and now siding work and every time they have done a great job! Ryan, my project manager does a great job of making sure work gets done quickly and efficiently and always does what he can to keep costs in line and provide a great value. read more

Our townhome association used Lindholm to do a tear off roof on seven townhomes. So it was a big and expensive job. I am writing as a owner in one of the units with a different roof configuration than the others. We had a roof fan and two open vents. It was recommended by Mike the project, manager that the the vents could be closed as the ridge vents which were to be used would provide ventilation. This turned out not to be true. After the roof was installed and vents closed the rooms smelled like a damp, hot dry cleaning store. Mike reported he could smell nothing. He would open the vents for between 3-6 hundred dollars. We used someone else. Now comes the roof fan, which cannot run as it has not been refastened to the roof after the roofers moved it to place new shingles under, over, whatever. When the fan was on, it vibrates through the walls in the house. Mike said, we can get someone out in about two weeks to fix that. It is now the days of 90 degree temperatures. Against our better judgement we waited the two weeks and Lindholm sent someone out. They reportedly fixed the fan. The fan stropped working. I contacted Lindholm and spoke to Rose. "The fan was running when he left, replied Rose. Yes, the the fan ran for 10 minutes or so and sounded like a jet engine. Yes, the fan was running and than stopped because the blades had been bent to stop the jet engine noise and the temperature on the thermostat was set at 120 degrees. Another one hundred an seventy five dollars, not to mention the one hundred and fifty dollars to replace the down spout due to the roofing debris in the downspout that when there was a serious storm did not allow the water to go down and the pressure split the seam on the back of the down spout. The End, You decide read more

This company installed new gutters three years ago and now the gutters are pulling away from the house and there is a hole in the downspout. When I called for help they were not responsive. I hired a new company to repair and was told they incorrectly installed the gutters. Bad news. Don't hire read more

Lindholm Roofing - Roofing Near Me - Chicago, Illinois

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After posting my initial review on Yelp, Lindholm reached out to me and we were able to come to an agreement on repairing the damages done to my bedroom. It did take 3 weeks to get what should have been a 2 day job to completed. That was in large part due to scheduling and availability. Overall I am satisfied with the work thus far. It recently rained and there is no visible damage to my walls showing. I am giving them 3 stars for their willingness to fix the problem. However, this was something that I would not have liked to go through at all. read more

We recently used this company for roof repairs on a condominium in Chicago and for a roof replacement for our home in Glencoe. Their assessment was prompt, their bid was competitive, and the work was completed on schedule. The quality of the repair and roof installation was excellent, with great workmanship by the crew. read more

Here's my update: Was the work completed? Yes. It took 2 months, 12 emails, 3 phone calls, and 2 negative reviews on social media before anyone began worrying about me and my roof leak. Was the work satisfactory? Yes. That was never a complaint. Was communication good? No. It was really terribly poor. The office was unaware of what the outside team was doing, which made communication between me (the customer) and them (the company) pretty non-existent. This largely impacted their customer service and made me feel like I was working FAR harder than I should have been, as the customer. Was I offered a discount? No. I wasn't offered a discount. I demanded a discount. I was actually quite surprised that when I brought up this topic, the owner began stating that he truly felt that their quality of work was exceptional and that the rate they quoted me was beyond reasonable and quite low. He went on to tell me about how great the company is and their years of experience. To that I say, "Great"....go ahead and raise your prices so that you are ready and willing to offer a discount to your clients who have such horrible service in the future. I will say that he was understanding regarding my frustration over the lack of communication. I still remain slightly frustrated that he wasn't fully in agreement that a situation like this would be worthy of a discount. I shouldn't need to explain customer service to a company with sooooo much experience. When all was said an done, I requested a small but reasonable 10% discount, and the owner was more than happy to give me. Am I satisfied? Sure. I guess. Do I want to go through this all again? No. Seriously. No. As for my rating... it will remain the same. I was asked, by the company, to update my review. When it comes right down to it, my feeling is just as a 2 star review notes, "Meh. I've experienced better." I appreciate the discount and the multitude of sudden attention, after I posted my negative reviews. However, the experience as a whole is not something that has made me feel any better about this company. read more

Worst experience ever and it was just getting an estimate! Milton called and we both agreed to a time for him to come I even left work early because I really wanted to get this issue addressed. However, the time comes and I just happen to see a gold vehicle scurry off followed by a call from Milton telling me he looked at my roof and I just need to replace everything and he'll have an estimate to me by Tuesday. I asked how can you have an estimate to me if you don't know what I want nor did you take anytime to answer my questions and I find it disrespectful and rude that you didn't even take the time to ring the bell but rather you're telling me you r busy and have 8 other calls he has to do...instead of apologizing he opted to qualify it by telling me his years of experience and how old he was and that I just wanted to be combative and he's pretty sure I'm gonna go online and give a bad review. I've never given an online review but since he brought it up and he was so unprofessional I decided to do it because I've never encountered such a rude and obnoxious salesmen and if this is the type of person this company allows to represent them I'll pass. read more

Awful! But you be the judge. Here is my story. My house sprung a leak and these guys came out to fix it. They said they would have to do $850 worth of work. I was desperate because it was raining, so agreed. I questioned the person who came out at the end of the job, how much is the emergency off hours call? He said $300-so $550 to redo the shingles on a space about 3 ft. By 2ft. They changed the flow of a gutter too. After they left, I saw they had bent my aluminum siding and covered it with a large amount of sealant. A week later, it's still leaking. So the guy comes out and hands me an estimate of nearly $6,000.00 (to really fix the leak), but they would credit me the $850. I didn't accept and got some quotes from other companies for anywhere from $3000 to $3500. The leak is still there. The mitigation people have before and after pictures of the work. I am so disgusted. read more

Extremely disappointed. I needed some minor roof repairs, some windows caulked and my chimney needed sealing. A very nice sales rep came out, looked at the problem areas, and we agreed on a price to make minor repairs. 3 or 4 guys came out, one told me not to worry - the chimney seal would appear white at first, but would eventually be clear. I walked my dogs around the block, and by the time I got home, the workers were "done". And gone. And the chimney looked exactly as it had 10 minutes prior, when I left. Several weeks later, i noticed the problems I had hired (and paid) this company to resolve were not resolved. Continued water spots and buckling. They came back, spent another 15 minutes or so, and off they went. Now, less than a year later, I am still experiencing the exact same issues I had prior to their 2 visits and my giving away $400. I sent photos to my nice sales rep, and haven't heard a word from him. Funny, when I recommended him to a client, he got back to them right away. read more

Dont trust these people not thier Crüe !! They farm out jobs to polish workers who put your roof on crooked!!! The material they used was rejected shingles!! Had another company look at it and was told to sue them!! Waste of time to talk to them very rude man who i wont name told me off!!oh i will name him timmy read more

I was contacted by one of the owners of Lindholm, who apologized profusely and offered a complimentary service. While I did appreciate this offer, I didn't take her up on it. read more

We had a challenging job for any roofer. Our home needed a total re-roofing, but what made it challenging is that we have both a flat roof area and a cedar shake area as well as downspouts withing the mansard area. Both types of roofing require different skills that not every roofer can handle. We decided we needed an established roofer that has handled all sorts of roofing needs. Lindholm Roofing was a great choice. They've handled numerous flat roofs in Chicago and had the experience necessary for the cedar shake portion. We dealt with Vasili who did a great job as both the sales person and project manager. He was prompt, easy to work with, and most importantly kept his word. I've seen some these bad reviews and am really surprised. We had a nearly flawless experience dealing with Vasili and Linholm Roofing. Much easier than I thought it would be. I can only conclude they never dealt with as many roofers as I have. Many are notoriously incompetent and do some really shoddy work. There's only a handful of experienced and competent roofers like Lindholm. In summary, Vasili and Lindholm came through for me on a challenging job that required both knowledge and good skill levels. read more

Terrible service and professionalism, I am now $12k out of pocket because of their negligence. We hired Lindholm to replace our roof in the Spring. The job was supposed to take 5 days but lasted almost 3 weeks. During this time we had to have our HVAC disconnected. After 3 weeks, the workers finally left telling us they were done, except they had not re-built the AC ductwork as they were supposed to. They had left all the material scattered on the roof and the AC ducts open (causing additional leaks). It took over two months to get them to come back and finish the work - after multiple calls. When it was time to finally reconnect our AC, the HVAC technicians told us that because the ductwork had been left exposed for too long on the roof and handled poorly, it was just a matter of time until it grew mold, which poses a health risk. They said they'd never seen such a mess. They strongly advised to replace the ductwork, which costs $12,000. Prior to this, our ductwork was in perfect condition. Lindholm has refused to provide any compensation for this - their argument being that there was no mold at the time of inspection (which is normal since mold does not grow overnight). We tried to resolve the issue with Lindholm to get them to compensate us for the additional cost or find an agreeable solution. Instead I received a nastygram saying that they were going to put a lien on our house and send it to foreclosure if we did not pay for the full invoice. They are also charging us late fees (even though it took them 3 months to complete a 5-day job). Looking up Lindholm on the BBB site, I saw that they've had quite a few complains against them recently, so it seems that their lack of professionalism and good faith extend beyond our project. I've worked with many contractors (renovated two houses) and never had such a bad experience before. I usually never leave reviews but feel compelled to do it this time. read more

Update- After posting my disappointment on Facebook and Yelp I received an email and voicemail apologizing for the no show and offering to come back. We declined their offer (Thunderbolt Roofing's estimate just couldn't be beat) but appreciated that they got back to us. read more

I've had 2 experiences with this company, both completely useless. 1) They came out to one of my properties to give an estimate for some roof work. While the guy did show up to do the estimate, I was never able to get them to deliver on the actual work. I called about 2 weeks after signing the contract and he said "oh, I thought we already did that work. I'll have someone out this week". Needless to say they never did show. I followed up 1 more time with them, again being told they would show that week and they never did. 2) I tried to schedule an estimate for some roofing work on a second property of mine. This time the guy never showed to do the estimate. When I called into the office and talked with the secretary she informed me that no estimate was in the system and that I should talk with Joe directly. When I called Joe and said that I was calling about an estimate he was supposed to have done he literally started yelling at me that I shouldn't be calling him directly. When I explained that the secretary told me to call him he yelled that I shouldn't have asked her for his number directly. So while good old Joe told me that they do hundreds of estimates a day so its hard to keep track, I hope that's true. They will certainly never get any more *attempts* at business from me. read more

We have used Lindholm on several projects from a complete roof replacement, gutters and repairs and they have completed them in a timely manner and to our expectations. Their cost is competitive for a large firm. We will continue to use them in the future. Lead times to get them on site was a challenge on the last project, but they were just busy and I would prefer to wait and use Lindholm to get the job done right. I would highly recommend. read more

While the start of this project did not go as well or as smoothly as I would have liked. After a couple of conversations and quote comparisons I did have Lindholm do the work...and the job itself went extremely well. When the scheduled project day arrived the crew was on time and went to work...and the work is first rate. The jobsite was spotless...this was a tear off of several old layers of shingles and when I got home there wasn't a nail, or piece of shingle anywhere in the yard, parkway or street. In addition there were no complaints from neighbors. Not only did they replace the shingles, all the flashing and details were also replaced and sealed...Overall very pleased with the end result. read more

I had occasion to use these folks again. This time for a copper roof on a small mudroom I had built off my back door. Great service, great finished product. Again. read more

Lindholm is the perfect example of a contractor that feels that since they have been in business for many years, they are entitled to more business. I tell everyone I can how dis-satisfied I was with their business practices. Our contract was for roof replacement which included roof vents and an attic fan. After the work was completed, I went in to my attic to make sure that the fan was working. It wasn't. In fact, it wasn't ever connected!!! The wires were dangling from the fan. When I called to discuss this with Lindholm, the owner stated "We don't connect attic fans" He offered no remedy and I was on my own. He could not have been more smug. I called a friend that used Lindholm after me. During his replacement the attic fan was replaced and connected. So, as it turns out, the owner lied to me and if I hadn't gone up to my attic I would have been none the wiser. DON'T USE LINDHOLM. read more

Not too happy with this company even though I had heard good things about them. I needed the gutters on my house replaced. The person who called to explain everything was very helpful, so I figured it would go ok. Well, first they show up to my house without calling first, banging on my door and waking everyone up. They didn't seem to think it was a big deal when I complained. So, I decided not to worry about it. Now it turns out, that they only put one of my downspouts about a foot away from the foundation of the house, which means that when it rains, I have a pond on the south end of my house. I figured the workers didn't want to deal with my bushes where they put the downspout through, so they didn't complete it, the other one went almost all the way to the sidewalk which looked terrible. I called to ask them to fix it, but nobody calls me back. Now, I'm paying another company to fix their mistake! They need to pay attention to their work and their workers read more

Total tear off and replaced roof. The BIG DEAL was the 3/12 pitch single story addition needed the torch down roof replaced. It is too flat for shingles. So they came up with a commercial grade replacement called DURALAST! We chose the color and the installers put it in. We love the look. The rest of the house we upgraded from three tab to architectural shingles. Their craftsmanship shows from the curb. Added value was the roofers installing the wood burner chimney which we bought the supplies they provided the skilled labor. Thank you Lindholm. - Jim in Waukegan read more

John N came to help us assess an issue with our gutters. He was very professional and knowledgeable. He offered a working solution to our problem and went the extra mile to check the whole roof. His recommendations where practical, creative and significantly cheaper than what other providers suggested. We hope to work with John in the future. In the past several years we have called Lindholm. It usually is very difficult to get an appointment and at times you get the impression they are so busy that they do not look forward to your business. That said, they at least call back; two other companies from Yelp are still to return our calls after 3 months. Roofs and gutters must be a good business. John N was great and would definitely recommend Lindholm based on our experience with him. read more

Lindholm Roofing is an easy and affordable company to work with. The whole process was smooth and pain free. After getting a boat load of I was surprised that Lindholm was the most affordable even though I was in the suburbs. I knew they had a good reputation but figured they would bid higher due to the crazy city of Chicago taxes. They were less expensive even than companies in my own town! I was pleasantly surprised they came in the lowest of them all. I initially was in contact with Mallory who assigned Rodrigo to do the estimate and was my job contact. After I signed the contract, it was a quick permit process and allowing us some dry weather, they did the work in one day. The job was completed and I was happy to see the job site was clean of nails and debris afterwards. I have seen contractors leave a mess after working so it was a pleasant surprise. I would definitely use them again. My salesperson was Rodrigo gave me his cell as a point of contact. We texted each other as needed and he gave me the needed updates. Excellent company and fair pricing! read more

Lindholm recently completed a full tear off and replacement of our condo building's flat roof. We were very happy with the result. Our condo association went through an extensive process to select a company to replace our roof. Chris (Lindholm sales rep) was very helpful and professional during the bidding process and throughout the entire project. He answered all of our questions along the way, and he helped keep the project organized. This was a complicated project because we asked Lindholm to schedule and work with two other companies during the project (one for mold remediation and another for insulation). Overall, the project ran very smoothly and was finished in 5 days. There were some minor issues with clean-up, which were resolved appropriately once brought to Lindholm's attention. Thanks, Lindholm, for helping us through this process! read more

Called for a free estimate for a leaking 10 year old roof. When company rep showed up, he didn't even go up on the roof to look at anything. Simply looked up from the driveway and said, "I don't see any loose shingles". He would have to send 2 guys out another day and charge me $350 an hour, with minimum 2 hours for them to look at my roof. He called them "roof doctors". So, $700 to figure out what's causing the leak, plus $350 an hour to try and fix the leak, not including any supplies. Oh, and no warranty on any of their work. What a joke. Do yourself a favor, and look elsewhere. read more

This company lied to me about the amount of time it would take to perform the work and then blamed me for not understanding their false statements. They accused me of interfering with their workmen which was absulutely incorrect. At one of the dormers, they tried to install new roofing over existing shingles instead of tearing the old shingles off down to the sheathing as they were supposed to. They corrected this poor construction technique only when I told them to perform the work correctly. After a half hearted clean up effort, they left a mess in my yard and my neighbor's yard which I had to pick up myself. I would never recommend using this company. In my experience, they lie in order to obtain the work, perform sub-standard work and then blame the customer for thieir own short coming and utter mismanagement. Never again. read more

Fantastic. Great customer service. Responded quickly to calls and emails. Did a great job repairing a leak in my roof in a timely, professional manner. I would definitely use them again and recommend them to others. Thanks guys. read more

Scheduled an in home appointment. Project manager came out and was honest with us in saying it was extreme weather related. He made suggestions of how the company could help but said they weren't necessary changes. Honesty is much appreciated! I'm so happy they came out and weren't trying to just make a sale. Impressed! Thank you! read more

Lindholm did a small roof replacement for us about 4 years ago, we called them based on a recommendation from our neighbor across the street, but we also got 3 other estimates. We chose Lindholm because their professionalism, from neatness to paperwork to help in finding just the right shingle along with a competitive price. They exceeded everyone else by far. They did a great job in a timely matter, so now that we needed to reroof the rest of the house, there was no question as to whom would be doing the work. A crew of eight arrived here 7am last Friday morning, and by time they left about 7:30 pm everything was done! They were neat and clean, the roof looks great! - Kudos to another feather in Lindholm Roofing's cap for a job well done!!! We highly recommend them for all their capabilities, along with anything roof related, they also do windows and siding. We are building a room addition on our house, and they will be installing Hardie board siding in a month or so. read more

We were in need of a new roof and called many companies to get estimates. From the initial call, Vasili Korovilas was very prompt and courteous. Vasili was knowledgeable on his products and built a great relationship with us. Purchasing a new roof was definitely a process due to my insistence of receiving many quotes but Vasili did not let up, he checked in regularly (but not too often) and was very professional during the entire process. The installation was top notch, a large crew was onsite at the exact time they said they would be there and installed our new roof with quality. Crew was very clean too, not one nail left on the grass after they were done. I highly recommend them and will use them again for future needs. read more

Highly recommend. Rose promised a return call for someone to call and schedule an appointment in two days. Two days later Joe contacted me and 2 days after that the small leak in my roof that had been plaguing me for 3+ years which no one was able/willing to tackle was fixed, all for a mere $50.00. Thanks again Rose and Joe for all your help and professional, courteous service. You have offset many of the not so pleasant experiences I have had when dealing with home repair issues. read more

*WORST EXPERIENCE I HAVE EVER HAD. WITH ANY BUSINESS. EVER. If you are even considering using this roofing company, PLEASE read this review before proceeding* October 2015: Selecting Lindholm After looking around, our assocation decided to go with Lindholm. Their recommendation to go with a longer lasting material (Duro-Last PVC) sounded like the best investment as it would save us money in the long run. We signed a contract with them end-October 2015 and were told "4-6 weeks" for the PVC material to be manufactured and shipped from Michigan. We expected to be done by December 1. November 2015: Pre-Mason Work November 2015 was a particularly bad month for rain, and to our great relief, our old roof did not leak! Understandably, Lindholm fell behind schedule as they can only work when there is no rain or high winds, and that's OK, they should be safe. Mid-December 2015: Mason Work Lindholm sent out a mason with whom they work closely early December. Mr. Mason correctly identified additional work that was needed and, after receiving authorization, proceeded to do that work. However, his work wasn't up to par: - He charged us for replacing inner and outer brick walls. He did not replace the outer layer of brick on the front of the building as promised, essentially stealing money from us. A Lindholm employee later confirmed that the mason didn't do the work he charged for - The mason's workers washed away mortar near our drain in the front of our building (which to this day doesn't drain properly and must be replaced) as well as in our laundry room sink, which later needed repair ($200 to the plumber). It has been more than 1 year, and we have given up on the mason coming back and rectifying his mistakes. Lindholm reminded us that since the mason is not a Lindholm employee they are not responsible for his work or fixing his mistakes (eventhough they recommended him) - The Mason and Lindholm both said that above masonry work was temporary until the new roof got in Mid-December 2015 to Mid-January 2016: Post-Mason/Pre-Roof Work Brickwork was completed mid-December but the new roof wouldn't be installed until mid-January (WHY SCHEDULE BRICK WORK ONE MONTH BEFORE THE ROOFWORK?!). In that month between mason and roof work, we had ALOT of rain. Although we had no leaks before the brick work, we had really bad water damage in 2 floors after the brick work (remember, the work was "temporary"). Entire rooms of drywall, lights, and fans, flooring, everything, was completely destroyed. Insurance only covered part of the repairs and said we ought to go after Lindholm for the rest. January 2016: Roof Work: When the roofwork was finished - and it IS of high quality - there were 2 minor and one HUGE problem... - Dumpster was left in our parking lot, I was forced to park on the street (I received a ticket, Lindholm reimbursed) - Debris was left everywhere, left for us to clean. Tons of glass, roofing debris, and more - $4,300 of additional work was done WITHOUT AUTHORIZATION. We were told, AFTER THE WORK WAS ALREADY COMPLETED, that we were on the hook for an additional $4,300. How is this not ILLEGAL?!?!? After Roof Work: I've already gone on too long, so I'll summarize what happened since then. - Lindholm said what they did was not fair, but still demanded that we still pay the additional $4,300. They later reduced to $3,000. We did not think this was fair, but did not want to go to court (in retrospect, I wish we had). We paid the entire $3,000 once insurance paid up - I still have so many outstanding issues with the work Lindholm did. I never heard back from them for repairs despite several attempts at email, phone call, and even text message. However, when it came time to collect payment, you better believe management (owner) called more than once. - This is what really gets me. In October 2016, a co-owner emailed me asking how my experience with Lindholm went (are you kidding?). When I told her it went poorly, I was told someone would reach out. Get this, it was the same management guy again! He offered a $500 refund (after $20k+ in work, not to mention out-of-pocket repair costs). I told him I would split the additional unauthorized work, meaning the refund should be $850, at which time he retracted the refund offer. However, he offered, and I'm not kidding, "If you would like to have us out to any of your buildings, for a free estimate... We install windows, doors, gutters, siding, and do masonry work. If any of those items are things you need in the future I will do my best to live up to my word" LOL @ living up to his word... If he is delusional enough to think I would work with him ever again... wow! If my experience is any indicator, there is no way that this company makes it another 3 generations. I can not, in stronger terms, tell any potential customer to stay away from this company. WORST. EXPERIENCE. EVER. read more

To echo some of the other reviews here: the workmanship seems fine. I had my roof replaced about a year ago (I've been meaning to write this for a while) and haven't had any problems with leaking since then. What's not acceptable is the customer service. The project manager was EXTREMELY unresponsive throughout the project. I called the owner to complain at one point. He seemed nice enough, told me he'd talk to the PM, asked if I wanted to work with someone else. I told him no, that if he could talk to the PM to sort this out, I'd stick with him. Mistake number one. Since I was getting a lot of work done at once with this company, I asked for a discount. Never hurts to ask, right? If I'd been told no, that would've been fine, but the PM told me yes, I could have a small discount. Great! They sent over a contract that didn't include the discount. I called to follow up. They said they'd fix it. They didn't. At the same time this is going on, I was told I was on the wait list for a new roof. (Major leakage had made this a really big priority for me.) They said it'd be 2-3 weeks before they could get to my house (which was understandable, it was a very busy season). A week and a half in, I called the PM to see where I was at on the wait list. He said that I wasn't on the list because I'd never signed the contract (even though he'd most definitely told me earlier that I WAS on the list). If he'd told me to sign the contract to be placed on the wait list, I would have! As soon as he told me that, I immediately sent a signed contract over where I included the discounts he'd promised me over the phone. Mistake number two. He put me on the list, they came over to do the work (again, with no communication about when they'd be there). As I stated earlier, the work itself seemed to be fine. The cleanup wasn't as good as I would have expected, but hey. The real problems started when they refused to honor the discounts I'd been promised. (I guess I've learned my lesson for the future - always get everything in writing!) We went back and forth for a while before they sent me another bill with the balance they thought I owed, as well as a late fee. You can't charge a late fee when you never include a due date in the first place! We eventually ended up compromising on the "remaining balance," but it was a headache and a half. TL;DR - their work seems fine, but I would strongly consider whether you want to deal with the potential customer service headache. If you DO decide to use this company, get EVERYTHING in writing. Don't take their word for anything they tell you on the phone! read more

Lindholm replied and gave a quote on our roof within days of yelp review. Will consider for future projects.

Our experience with Lindholm Roofing was a pleasure from start to finish. Tom Lindholm provided the estimate for replacing our roof and his professionalism was evident throughout the process. The job was accomplished according to agreement. We were impressed with everyone associated with Lindholm. From the moment the work crew began taking off the old shingles until the new roof was in place, there was absolute attention to detail. The pride in their work was further evidenced, when Abraham, one of their supervisors, took time to discuss what was involved in replacing our roof. We, along with several of our neighbors, were impressed with the efficiency of each of the crew members. I will gladly recommend Lindholm Roofing to family; friends and neighbors. Excellent work ethic! read more

Lindholm has done work for me once in the past. I called mid day Feb 6, 2017 and spke with Michelle. I have a project on my garage. She told me Chris would call me back because he was the project manager on my last job. As of 4:30 pm Feb 7 no one from Lindholm returned my call. It is a shame that a company behaves in this manor. Very unprofessional. I am sending a copy of this email to me so I can share it with the BBB and others. read more