These folks are one of (Mr. Fixit wgn radio) Lou Manfredini's sponsors. I enjoy Lou's show, but they didn't do very well for friends of ours. read more

BAD BUSINESS. These roofers insisted on going through our garage instead of the side of the house. We allowed them to do so on the condition that someone always be watching our garage for security purposes. They assured us that they would close off the area and someone would be watching. The first day they did have the area closed off. On the second day they were two hours late(with no phone call), didn't close off the area and had no on watching our garage that THEY INSISTED on keeping open. Of course, our $600 bike was stolen. The owner decided he would only reimburse us for part of the bike but not enough to replace it. Incredibly disappointed that they wouldn't just do the right thing and reimburse us for the bike that got stolen on their watch. Not the type of people we want to support or do business with-will not use again. read more

Terrible communication. The appointment to look at the roof was late and I had to call to get a status. This was a Friday and I was told I would have the quote by the early weekend. I made multiple calls and email attempts to contact the project manager I was assigned with no call backs or communication back. I finally got a hold of him the following Wednesday and was told I would finally get the quote later that evening. Never received anything. Lost my business and will never get a recommendation from me. read more

I am truly amazed at the response from Mallory of Lindholm. Very similar to the call I received the day after posting on yelp from her brother who pretty much said the same thing. They talked to a tenant immediately after I told them they could not go into my garage or on my roof until I got home. Her brother said they talk to tenants and neighbors all the time. Plus my renter told them she could NOT authorize anything, as she did not own the property. I am truly amazed that they do not get it. I own the home. They have NO right. I really wish the police had been called. Very bad business. read more

Had the absolute worse experience with getting them to service a customer. I had some water issues with our winter snow and requested pictures with an explanation of what happened. First problem, was they showed up 3.5 weeks after I called. Second, was the employee never produced photos like requested and lied about times he was gonna show up to my house. Third, he said he did take photos and will email them to me; which never happened. Mike H, is not a good employee and Rose, follows suit. read more

We waited over 2 months for an install date on gutters. On the date they were scheduled, we waited over two hours and finally called them. There was a possibility of rain and said they had to reschedule. No call stating that, good thing I called them after waiting that long for them to arrive. The owner Joe is not professional and is very poor at communication and returning calls. I would never deal with this company again. Very poor service. read more

Have previously used Lindholm and had a very positive experience. Recently contacted them for a full roof job. First appointment was cancelled. Second appointment was a waste time since the sales guy was in a rush. The third scheduled visit never happened. No call no show. They either don't need the work, want the work or have poor sales support. Regardless I have moved on. Based upon the estimates Lindholm is out about $15,000. However what's worse our entire neighborhood is about the same age and many roofs need replacing. Guess who I won't be recommending. JM read more

Can't even begin to tell my story! This is the worst company I've ever dealt with. The roof they installed has dozens of violations. A roofing expert spent hours inspecting the horrible job done by these so called professionals. My insurance company is going after them legally! I filed a complaint with the attorney general. I have been in contact with my attorney and unfortunately I will have to spend my hard earned money to sue these very unprofessional people! Because of the bad installation and products used I have rotting wood. The roofing expert is sure I have water damage in tons of places. Please stay away from these people. This has been a 2 1/2 year nightmare! read more

I called this company for an estimate for some gutter work I needed done. The young lady was very nice, and asked where I had heard of them. I told her I had seen the ads on tv - I think on ABC. She thanked me, made an appt. and that was that. A very nice gentleman came out, looked around for about 10 minutes, and then said he would create an estimate, and schedule an appt. I never heard from the company again. Thankfully, I had the work done by someone reputable, and it is no longer an issue for me. I did want to write the review, however, because I think it is very unprofessional to completely forget about a potential customer. I have read some of the other reviews, and in retrospect, I am glad I didn't have them do my work. read more

I called Lindholm roofing to inspect a possible leak in my gutters. After taking a look around (and cleaning out some debris along the way), John Norman told me that it was likely not a leak but a slight pitching problem (the area where the leak was mostly coming from was not entirely level). But after removing some debris and cleaning the screens, he told me while they could replace the gutter to pitch it properly, the current pitching, while not "perfect" was not "bad" enough to warrant full replacement. Wow. A contractor who doesn't try to sell you something you don't need! Amazing. Then as a thank you for his honest opinion, I tried to offer him a small tip (really only enough to get a large coffee from Starbucks) and he refused! WHAT? An honest contractor who won't accept a tip!!! So my thank you is to post this review. They are clearly a reputable contractor. read more

I want to thank Tim and the Lindholm Roofing crew for the wonderful job they did installing our cedar roof and copper flashing. We get many compliments from neighbors and would definitely use Lindholm again in the future! Lindholm is on our list of recommended exterior service providers to all our family and friends. read more

We've had multiple problems with our roof and our balcony, and Lindholm has always been tremendously helpful with both identifying the problem and resolving it. They've stood by their work and were always willing to take responsibility. They are a really good company to work with - people you can rely on, and people you can trust. read more

My family has been using Lindholm Roofing for nearly 20 years for our house in Chicago. We have a lot of trees around our house and with the crazy Chicago weather our house is inevitably busted up a bit. They show up immediately after we call. I have worked with Tim and most recently Ryan and they conduct themselves in a professional and timely manner. We have recommended them to many now-happy friends/customers. read more

Fellow Yelp fans, I cannot imagine why Lindholm Roofing is rated 2 and a half stars over-all rating's wise. I cannot imagine finding a better home improvement advocate than Lindholm Roofing. Here's my experience: After discovering two puddles of water in my glass enclosed sunroom, my wife and I were seriously concerned, having not ever seen water in this portion of our home. The following day, we proceeded to contact 4 roofing contracting companies. Not only was Lindholm the most interested in helping us resolve our new water issue, they were super-proactive as well. The following day, while servicing another client in my area, Project Manager Chris Wheeler took the initiative to stop by and introduce himself. His confidence and upbeat attitude combined with his experience and knowledge gave us the confidence that Lindholm Roofing was 10 steps ahead of their competitor's. After taking a look at both the sunroom and our roof, Chris promised to followup with me and set up a trouble-shooting date. Needless to say, Chris Wheeler was prompt and efficient during our interactions and opted to personally come back the following week to assist our family. Chris was prompt, attentive to our concerns and decided to personally undertake our repairs himself. In fact, not only did Chris get up on the roof and make the necessary repairs to our caulk, that was cracking, Chris again took the initiative to ensure that the rooflines were re=calked, removed mildew, mold and replaced it with top-shelf, high end calking. Next, Chris cleared all the debris off of our roof and even took the time to check our gutters to ensure that there was no straggling leaves causing residual issues. After that, Chris went into our sunroom, evaluated the inside roofline and came up with the best advice for preventative maintenance to ensure that no further water damage issues would be forthcoming. On top of everything Chris had the fortitude and insight to make additional suggestions on behalf of our window wells, basement windows and much more. His expertise and hands-on approach could not have been a better, more trustworthy fit for our family. In fact, on the window side of the equation, Chris had creative concepts no other company had ever proposed that caught my attention, while making better financial sense, always a key factor when making smart in-home decisions during the economy recovery. So to recap: Chris Wheeler of Lindholm Roofing exuded professionalism, genuinely cared about our project, proved to be an expert trouble-shooter, went above and beyond the call of duty at every turn and provided reassurance to my wife, so she could rest easy, while simultaneously trouble-shooting 3 major issues that needed attention in order to maintain the integrity of our home's maintenance and safety. Great, hands-on roofing expertise, combined with salient safety tips for our basement windows, escape area and window wells. Lindholm Roofing's Chris Wheeler is now one of our "Go-To's" moving forward. Kudos to Lindholm Roofing for hiring excellent managers. read more

Lindholm was hired to install garage gutters, gutter guards for our house, and replacement of three roof vent pipes, one of which was leaking. The work was to begin Apr 4. Apr 4 came and went; no call, no show. On Apr 5, I was emailed an invoice for the work that hadn't even been started yet. I received a call from the crew that they would be there Apr 6 instead. The crew (of one, it turns out) came Apr 6 and installed most of the gutters on the garage, but did not complete the work. He said he'd be back on Apr 7. In the afternoon of Apr 7, he called and let me know that he would be there Apr 10. He came Apr 10 and finished the gutters on the garage, and said he'd be back on Apr 11 to finish the work on the house. The work order that he showed me on Apr 10 indicated that two roof vents would be replaced, but I told him all three were to be replaced. Two guys came Apr 11 to finish the gutter guards on the house and replace the vent pipes, and to do a bit of fixing on the gutters on the garage, which were dripping underneath from the previous day's rain. When they left, we asked them specifically if all three vent pipes were replaced and we were told that they were. We could see from the alley that the third pipe had not been touched, and the other two looked terrible, twisted, bulging, and wrinkled. We emailed it to the project manager on Apr 19 to convey our unhappiness with the work and our frustration with having been lied to that all three pipes were done. The crew of two returned Apr 26. We asked beforehand if the third vent pipe would be replaced, and we were told that it would be. The next day we could clearly see it had not. On May 2, the office called and emailed a new invoice to add a late fee because we had not paid (the terms of the contract stated that the bill was to be paid at the conclusion of the work). I spoke to the office and informed them that the work was still not complete, that we had been lied to on two occasions about the work being done. We asked for pictures to prove that all the work on the original order had been done, since we had lost all confidence. On May 4, a month after the project was supposed to start, the crew came out and finally replaced the third vent pipe. When the crew left, he stated that there was confusion on the work order, and that he just wanted us to be happy. On May 10, we were emailed pictures of the work. About a week after the work was finally completed, we noticed a lot of bird nesting activity around the gutter guards, even though we were told at installation that there were covers to fit over the ends to prevent animals from getting in. After a few days of observation, we were convinced that birds were nesting in the gutter guards. Lindholm called to see if I received the pictures, and I explained the new problem. Then the initial project manager himself came out and discovered that gaps were left at the ends of the gutters, large enough for birds to enter and nest. On the south side of the house, we discovered that the gutter guards had not even been installed on the complete length of the gutter; about one-fifth of the gutter had been left undone. Even though we were sent pictures of the work, this segment of the gutter was strategically left out of the shot so that we would be deceived into thinking the work was complete. The project manager did complete the work, and we were extremely pleased with his professionalism and the quality and efficiency of his work. He also did confirm that the other work on the work order was performed; since we had never received a complete set of pictures that we had requested of the work, we still had no idea what had been done. After five visits by the crew, we were deceived twice into thinking the work had been done, and we were sent deceptive pictures to get us to believe the work was complete. When the crew left one day, they left not only our alley gate open, but also the alley gate of our neighbors, after we told them specifically to close all the gates. We also tried to be courteous and let our neighbors know when the crew was coming, since they'd need on their adjacent properties, but after so many visits, this became rather embarrassing for us. The crew left debris in our yard for us to clean up, and they left tools at the site, a drill that we found in our yard and were able to return to them before they left and a caulking gun left hanging from our neighbor's gutter that we did not discover until the day the project manager came out. We could never recommend Lindholm to anyone for any work. Lindholm's estimate was higher than any others we got, but we hired them because we thought we were getting their 70 years of family-run business experience that is advertised on the radio. We did not. We suggest that the reader of this review would save time, money, and headache if they just contacted one of Lindholm's competitors. read more

Contacted several roofers 3 yrs ago for a leak and all other contractors but Lindholm proposed a new roof. Lindholm fix the leaks and when it was time for a new roof- got several new quotes-Lindholm proposed the best price for designer singles, finish on time, fabulous job cleaning up and owner came out every day to check on progress-strongly recommend Lindholm roofing!! read more

While going through a nasty divorce, my ex-husband was forced to pay for half of the cost of a new roof. I chose Lindholm. They weren't the most, but they weren't the least. They did an okay job quickly. Well, here we are, three years later and selling the home and I just found out Lindholm put a lien on my house for non-payment. I never got notice, my ex-husband never got notice, the lien was place 2 months after the job was done and the worst part is... we paid them in full! My ex and I have our cancelled checks. No one will return our phone calls and when my ex went to the office two days ago to confront somebody, he was told that the only person who could help was on vacation. What a sleazy way to run a business. I wouldn't recommend them to anyone. read more

A leak developed in the roof of our garage this summer. We called Lindholm Roofing, who came out to take a look and declared it a small problem, easily fixed. A week layer, a couple guys came out and spent no more than 15 minutes on our roof. We received a bill for $350. Soon after, it rained again and the roof leaked again. We called them several times to complain and got no response, no call back, no offer to refix it, until we informed them that we wouldn't pay the bill until they finished the job. They then agreed to send a senior person out. They claimed to have done so, but I was not home at the time to verify. They assured me via phone that it was fixed. We gave them the benefit of the doubt and paid the bill. It was a pretty dry summer, so it was at least a month until another hard rain put it to the test, and, you guessed it - still leaking! In frustration we called another roofer who after about 15 seconds on the roof found a gap where the shingles meet the siding and let us know there was no flashing there as there should be. It is a more involved job to fix it, but we are now confident that it will be fixed. I can only assume that Lindholm is either incompetent, or willfully dishonest, given three of their people were on our roof at different times and failed to notice the obvious problem. Do yourself a favor - don't use them! read more

Lindholm put a new flat roof on our townhome a number of years ago. Recently, we called them to help with the installation of new HVC lines which involved opening up a hole on our roof. Ryan L was extremely responsive and sent John M out (NO CHARGE) the very next day to survey the work. John made suggestions on opening an interior ceiling to install the new lines which avoided any roof work. They were extremely supportive during a very stressful time and were so ethical that they essentially made recommendations which eliminated the need to hire them. Rare find these days. I would absolutely call on them again for any roof work. read more

Had a roof leak close to my dormer. Lindholm came out and inspected with a quote to repair. They didn't come back until a month later after I signed the contract. They had to come out twice and it still leaked. 4 months later it still leaks on occasion. Overall, the project manager was very rude, the service was obviously bad, and my roof still leaks. Wish I would have read these reviews prior to hiring them. read more

They did a great job for us at a very fair price. Lindholm has a reputation for being high end and I was a little reluctant to even call. They gave me a very competitive quote and did the job promptly and well. I would recommend them to anyone in need of a quality, price competitive roof. read more

This company was a nightmare. First I called to have them over to get an estimate after a very hard, snowy winter-yes this is how long it has taken for them to do this work/follow up. He came and left an estimate in my mailbox. I agreed to the work and finally they sent someone out-no warning but I happened to be outside. The guy said he would have to come back because he was told it was a cedar roof and he didn't have the correct materials. I told him we had a few of the roof tiles we found in yard and could he check and see if that was all that was needed while he was there. Sure, 5 minutes later he said work was completed and he said he would talk with owner and get a new balance. Two weeks later, no call so I called and explained story, got a promise of a follow up. Nothing for two, three more so I called again. had to explain story again and again promised a follow up. Nothing. I let it drop. 6-8 months later I get bill in mail with original amount. I called, explained story again. Promised a follow up. Nothing. I called back again. Explained story again. Promised follow up, nothing. Let it drop. Another bill about 6 months or so later, original amount. Called back again, explained story-you get the idea. Same routine. Let it drop. Then out of blue get a call from owner saying they were going through books and see I have an unpaid bill and I need to clear it up. WHAT? So I explain story over once again now becoming quite frustrated over what was 5 minutes of work and absolutely no follow up and a lot of it on my part. Phone call made me feel like I was the one with outstanding bill. He said ok, well how much do you think you should pay for the work? What? I said I am not in the business and this was almost two years ago at this point, really? He says well we normally charge $200 for a service call so we will send a new bill for that amount. I got that bill in quite a hurry and a phone call within two weeks as to why it hadn't been paid yet. Really? Almost two years of MY following up on things with your company on 5 minutes of work and you finally send a bill for an extreme amount and call after two weeks when it hasn't been sent in? In the mean time, had a leak in our roof and called another company and asked them if a roofer who had been asked to do an evaluation of a roof would have seen this if they looked at the whole roof? He said, of course, why not? Never, every use this company if you don't have time to waste. read more

We hired Lindholm for a re-roof on our condo building because we thought their project manager seemed knowledgable and their price was competitive. After we signed the contract and submitted our 25% down payment things changed. Repeated e-mails and calls to the project manager about a potential start date went unaddressed. I finally called Lindholm's scheduling department to get our start date. I continued to communicate with the scheduling department throughout the life of the project due to weather delays. All calls to Lindholm were initiated by me. I would expect that if a crew is not going to show up, even due to weather, that the company call. Not the customer. After the project was completed we noticed large chunks of dry wall inside our common area that came from the area around our skylights. I asked Lindolm to come back and take a look. Our "project manager" came back last week. We went up to our roof and I had to point out to him where the chunks of drywall came from. I then noted that some of the roof copings were not reinstalled properly. He noted that the crew would come back out and asked that I provide him with dates and times this week that I would be home. I still have not heard anything. Very disappointed in the quality of service provided by Lindholm. I now question the quality of their work product. If Lindholm sees this, please contact me. Calls answered by your receptionist only put me in touch with our project manager, who is not responsive which is not professional. read more

I don't know if this was the worst case of miscommunication ever or they just took me for over $1000, but I will not be using Lindholm Roofing ever again. We needed our gutters cleaned to fix an area that overflowed every time it rained, making a very loud noise on the roof right outside our kids bedrooms. There was obviously something blocking the rain gutter in a specific spot. This was not a complicated problem. There was an obstruction in a specific spot that needed to be cleared. After supposedly cleaning our rain gutters and installing covers to the 1st floor gutters (which we originally had not ordered), the problem was not fixed or alleviated at all. I don't see how the obstruction could still be there if they had cleaned the gutters on the 2nd floor. They called for payment and I complained that the problem was not fixed. After a few back-and-forth phone calls I was told that someone would come out to clean them again but nobody ever came. I think this was a case of fundamental miscommunication, but the situation was not handled very professionally at all. read more

Unprofessional. They agreed to do my roofing project (albeit on a tight schedule before Winter), but that it wouldn't be for at least five weeks before they could begin. Of course they requested a deposit, and so I had to leave town, but I sent them MORE than the requested deposit amount a week later. I emailed to confirm. The assistant responded with no issues. They cashed the check. They came out to measure my roof. They came out again to re-measure. Then 3 days after the 2nd measurement they told me they couldn't do the project until the Spring, and that it was MY FAULT for delaying the deposit check even though they had weeks to let me know the schedule wasn't going to work. Their multi-week delay made getting a new roofer all the more difficult and expensive. My guess is that they under-bid the project and instead of doing the honorable thing, they backed out and blamed the client. I would never do business with a company who is not honorable because when things go wrong, you need somebody who is. read more

Excellent is all I have to say. They offered a great warranty on both materials and workmanship that is much longer than any other roofing company in the Chicago area, they are excellent to work with, competitively priced, very responsive, honest, and very knowledgeable. Vasili Korovilas was excellent to work with and very knowledgeable about all kinds of improvements. He offered great advice and helped us get the information we needed to make a decision on different options to complete the job. He was very honest and got us what we needed to get the job done. Manuel's team did a great job tearing off and installing as well and was very professional. The roof looks like something out of a magazine now. They completed our roof (tear off and new roof) all in one day. I have nothing but good things to say. I highly recommend this company and they are the most professional contracting company I have ever worked with since owning our house. read more

Unfortunately we have had bad experience both times we contacted this company. We had a leak in our roof in 2014. Got recommendations for this company so went ahead and contacted them. We knew it was a small job so anticipated response might be slower. We got the estimate from the home visit. Then left repetitive messages for the person never receiving return calls. We even went through the main number but still no response. Finally heard back and proceeded with repair. Guess what leaked again, we knew there was no guarantee but want to get this fixed. So called back. Different guy came out. He told me what he thought problem was, how to test or they could send out crew to test. We tried but couldn't replicate problem so called and indicated we would like to pay them to do test. Never heard back. My husband called twice more but never received return call. I am not impressed at all with their response. If they weren't interested in a smaller job just say so. I have had a few friends ask about them and I have given my honest response. We will not be contacting when the whole roof needs replacing because they don't really care, proven two times. read more