Why take a customers order, or let them know you'll be with them shortly when you can fiddle around with sodas and stand in the back and make eye contact but not say nothing to the potential customer. don't say anything to me, just ignore me and let me stand there, that'll make me want to come back in the future. If only there were an option to give 6 stars, never experienced better customer service. After a long day of working in the heat, running around getting peoples power back on, skipping lunch breaks and bathroom breaks, coming here and being ignored definitely made up for all of it. read more

Positive: customer service was good. Negative: The pizza! I used to love Little Caesars Pizza, and I am sure that I still do, but not at this location. First time I tried since being in Columbus, I had a pretzel pizza delivered ( I believe it was from this location). The pizza was terrible...the pretzel crust did not look like it was supposed to. I decided to give another try, but this time I did a pickup. The place was jumping, so I know people like Little Caesars; but my pizza was not what I am used to. I got classic pepperoni and classic cheese pizza. The cheese pizza hardly had any cheese. The cheese on both pizzas was cheap quality. I have been going to Little Caesars for decades, and I know how the cheese is supposed to look, and this was not the quality cheese that I am used to...you can tell by the way it looks, melt, and stretch. I know Little Caesars is a chain restaurant, but I do believe each restaurant runs differently, and this one is cutting corners. I will definitely not be returning to Little Caesars, at least no Little Caesars in Columbus because all have terrible reviews. read more

It's so obvious the minimum wage workers here are on multiple drugs. They can't even cut a pizza correctly which is sad, if cutting pizzas is too much of a challenge then I think you need to find a new job. read more

You'd think they'd be excited to have customers. Especially on a 15 degree night outside. I get you may be short staffed. How about a smile and a pleasant attitude and interaction with your customers??? That would go a million miles in your favor and make things more acceptable. However, when your actual caring for the business and your job and your effort is terrible = attitude is terrible. How about you have ZERO cold drinks in the fridge. You can't be bothered to give me a refund for the drink, WITHOUT deleting my order and moving it all the way to the back of the line?????? I'm standing right here. Delete my order, refund my drink purchase and resubmit my order. But not out it to the back of the line. WOW!! Genius! But apparently having to think outside of the order screen at the prep station is way too complicated. Oh wait, no it's not complicated, it's just LAZY!!! read more

Little Caesars Pizza - EMPTY FRIDGE. NO COLD DRINKS. - Pizza Near Me - Westerville, Ohio

I really like Little Ceasars Pizza... this is a cool location because it has the pizzas "hot and ready". We don't eat pizza often but this is a quick easy way to get carry out pizza. The service is always good and the cost is reasonable. read more

Little Caesars Pizza - a hot - n - ready zone - Pizza Near Me - Westerville, Ohio

Everytime i go here the pizza is great but when did they stop having "hot n ready" actually ready? the pizza is always pretty good(for $7) but everytime i go this place is being run by children 15-16yr olds. giving free food to there friends, ignoring customers, and just being dumbass kids. read more

I've been to this little Caesars multiple times but why is it 75% of the times I wait 35 minutes for a pepperoni pizza when there's not a lot of people in the store. The whole thing at Little Caesars is hot and ready pizza and there is hardly ever hot and ready pizza at this location. The toppings and the sauce is fine on the pizza especially for the price but the crust is cardboard. I didn't give it two stars because the pizzas is five dollars what do you expect, and overall it does taste pretty fine. read more

We've stopped here about a half dozen times in the last decade and the pizza is the usual little Caesar quality. The staff has been good but the dude today isn't friendly at all despite being a decent worker and getting pizza promptly. They have the pizza portal thing to make it easier now too. read more

Horrible service! Walk in and stand for 15 minutes only for somebody else who just walked in to be served before me. Is it too much to ask to even be greeted these days? read more

Will not answer phones! I need to place a special needs order and I cannot edit or add online special instructions! Seriously, try calling them right now I'm not lying! read more

The only positives are, the online order process was easy and the delivery was within the promised timeframe. The pizza quality was horrible though. The pizza was over-cooked, extremely salty, the stuffed crust had almost no cheese filling, and grease was dripping out of the corner of the box. I've discussed this and other issues with the area manager before and I'm done trying. I throw over half the pizza away because it was inedible. This will be the last pizza I buy from Little Caesars. read more

Good pizza for the price. Wish the guy putting pepperoni on EVERY pizza would wear gloves? Hair nets would be a good idea too, just a thought. read more

Horrible service I haven't been for a few years even though the pizza was cheap service was decent. I stood and waited 5 mins why two girls argued who would do front service I'm assuming help the customer. Then without eye contact one finally took my order. She then went back to cutting her pizza for a few mins then came back gave me a pizza that was just in the glass heating thing which she could of handed me before she went back to doing whatever she was doing. There were several workers but all was too busy talking to help customers. Its turned into a ghetto shop I expect more in westerville this is not the ghetto! The girl handed me a pizza didnt even offer a receipt or thank you! I wont be back atleast until they hire people who know about customer service! Ps my breadsticks was so hard hurt my tooth! read more

Terrible service and worse food. I understand that for the price you don't get much, but it's even worse when employees put zero effort into making what you're paying for. The curly headed girl at cash register, Marissa, is incredibly rude and condescending, and had the nastiest tone and attitude when talking to a little boy who wanted his breadsticks. They are all kids who do not take pride in their work and put zero effort in. Whole staff needs fired. There are a few good ones but most are terrible. read more

$5 for a large pizza, it's ready immediately, and it's a good solid pie! Any place that allows me to walk in, buy two large, hot, fresh, pepperoni or plain cheese pizzas, pay $10, and walk out with a total transaction time of less than a minute gets my vote. They also have deep dish pizza, crazy bread, pizzas with your choice of toppings, and a few other treats, but those items will earn you a wait of a few minutes. It's not fancy food, but it gives me the power to keep half a dozen perpetually hungry teenage boys at bay until morning without breaking the bank. Huzzah for Little Caesar! Huzzah for Pizza Pizza! No dining room, so this pizza is pickup only! read more

I've been eating Little Caesars since I was a little kid. I used to love the stuff (back when it came on a piece of cardboard in a bag) but it's definitely gone down a lot in quality over the years. This particular location has only been around for a few years though. First off, yes, the prices are really low. They've lured me back in quite a few times when I'm damn near broke. That's the only thing that brought me back though. And I usually regret it. I try to avoid it during the late afternoon and evenings before they close. During peak times (or rushes, if you prefer) you'll definitely get a better product, It's edible. But that's because it's more likely to be fresh. But show up when they aren't so busy and you're going to get a meal that tastes like cardboard. Seriously, you could crack a tooth on this stuff. They do NOT mark the time on the boxes, and that alone isn't very encouraging. I used to call ahead for my pizza when it was late, or I don't think that they were likely to be very busy. I asked them to make it fresh for me to pickup. Instead, they took stuff out of the warmers and put it aside for when I arrived. Sometimes they didn't even bother to hide the fact that they were giving me old food anyway. Once, I thought maybe I'd get something fresh if I made the pizza more complicated by ordering extra cheese. They took a cooked pizza, threw cheese on it, and put it back in the oven for a few minutes. The consistency was absolutely terrible. The pizza was burnt on the bottom, and undercooked on the top. It went right into the trash. It wouldn't bother me so much, if the employees would just stop arguing with me about the quality of the hot and ready pizzas and make me a fresh one when I ask for it. I'm extremely polite, apologetic even, when I place my order. I just want a fresh pizza. But if I want it fresh I need to order it on the spot, watch them make it, and wait for it, or they screw me every single time. That's one hell of a way to do business. I'm not confrontational, so I used to take what I was given and go about my day before I started ordering it from the counter and waiting for it. But half the time when I try to do that they give me a hard time about it. I gave them 2 stars for the price, which really is awesome. I would have given them an additional 1 or 2 stars for the food, but I subtracted them because the terrible service frequently prevents me from receiving the product I pay for. read more

This location is terrible. I ordered ONE pizza online and arrived at the designated time just to wait almost another hour. "Hot and Ready" my ass. I would give 0 stars if I could. read more

This location is terrible. Would give 0 stars if I could. They never have anything ready to go. Ordered my pizza online to be picked up via the pizza portal. Never got my confirmation email that order was ready. I arrived 10 minutes after my pizza pick up time and they had NONE of my food ready. Still waiting for my food 45 MINUTES after I ordered online. The staff at this location DOES NOT care, except girl at front counter was nice. And the sad part is this location continues to be busy regardless of the shitty service. read more

I came in today 6/25/2021 around 6:00 with a friend to get some pizzas. A young man named George welcomed us with a nice smile and asked to take our order. He was very kind and professional and seemed like he was new. He did a great job so we decided to tip him. The general manager Austin came around the corner and was helpful to George and when he had a question, when are correct order back to us and assured us our food we be ready shortly. We wait a few minutes for our food and Manager chad was reading the order and was rude to George the young man who greeted us and yelling at him in front of customers. We told the young man he did a great job and was very kind. Chad whipped around the corner and yelled at me and my friend for saying that to George and said "oh no you can't do that, you can't talk to him"! We felt so disrespected by that along side the other customers inside the store. And for these reasons we decided to make a review. I give George a 5/5star rating and chad a -1/5 star rating. read more

This place is riddled in mediocrity. Horrible service, even worse pizza. What a waste of space in an already low rent plaza. No pride taken in anything here. They literally take the phone off the hook sometimes because they can't get pizza ready. The world we live in today is so disappointing- it's like little Caesars in Westerville is a microcosm of the macrocosm. Get it together ....or just quit. read more

Why do you not answer the phone? Why does your online ordering never work? What is the point of having a business of you are intentionally turning customers away? read more