Kenny and Knight Termite is truly one of the BEST vendors we've worked with. Communication is…read morefantastic and pricing is prompt and accurate. The work is always executed on time and with warranty. Even when there is an unforeseen issue, they keep the lines of communication open and handle everything professionally. They will remain my number one selection for termite inspection, repair, fuming and maintenance. It's nice to have the confidence of great vendors to take care of our clients!

Knight termite very bad Not kill for ant ,roach , mouse…read more No kill not thing , they did 3 day removal my house I, I saw my house the roach and spider still life

I hired The Pest Experts after using the Projects feature on Yelp for the first time. I wanted to…read moresupport a smaller company since there are so many out there. The initial setup fee was pricier than the bigger companies, but I did ask them if they could match or beat it. They didn't do either, but they did lower it a bit, which I appreciated. They did express concern that I would cancel my quarterly contract after the setup, which I didn't. Carlos is the technician who comes out to our place, and I am so thankful he is bilingual so he can communicate with my parents. He is always very helpful and explains everything he is doing, and what we can do in case other pests come up (since we initially reached out just for ants). We have now been with The Pest Experts for about a year, and I can't recommend them enough!

Only used them for a consultation but feel compelled to write a review because of their top notch…read moreresponsiveness and honesty. They were able to schedule someone right away and Carlos was very thorough and thoughtful with not upselling us. We had found rat droppings in our attic but haven't heard or seen any rats, and he confirmed that the droppings were old and while we can do a few preventative measures, there isn't much of a problem. Will absolutely be using this company again for any pest related needs!!

Hello, today I had Mitchell doing a gopher removal. While he was here my housekeepers heard a bird…read moreinside my chimney. Mitchell was able to see that it was a pigeon, and with the help of my housekeeper jessica, they were able to remove the pigeon safely. Thank you Mitchell!!

This was a waste of hundreds if not thousands of Dollars…read more Did not get any critter. And they were not responsive. Not a good company.

Alicia, Cole, Jen, Martha, and Stephen, thank you! The team fielded calls to accommodate an urgent…read morescheduling request.

I had a very disappointing experience with Marsa, the receptionist at Mt. Helix. I called to…read moreconfirm my 12:00 PM June 23rd appointment for a termite treatment, but she told me that because I had provided the door code, my appointment had been changed to an "anytime" appointment and could not be changed back. I explained that we no longer live at the property and wanted to be there in person to show the technician exactly where to spray. Instead of trying to help, she repeatedly emphasized that it was my fault because I had given them the door code and insisted there was nothing she could do. I mentioned my boyfriend and I work full-time and couldn't just wait around all day, and asked if the technician could simply call before they arrive so we could meet them there. Her response was that they "might call or might not." I basically was running in circles with her and could not reach any resolution as the entire conversation felt condescending and dismissive, she wasn't interested in helping find a solution. I eventually asked to speak with someone else. Fortunately, Elisia called me back later, clearly explained how the scheduling process works, and was able to resolve everything quickly. I really appreciated her professionalism and willingness to help. My only complaint is the poor customer service and the tone I received from Marsa

It makes me sad to write this review because I had no issues with Homeshield until a few months…read moreago. I have been a customer of Homeshield for years and have had various services - wood rot treatment, monthly pest and rodent service, rodent exclusion treatment. My parents also have Homeshield service their home because of my referral. I want to make it clear that the technicians who service my house continue to be great. My usual technician is Julio and he's always super friendly, on time, and does a great job. My issues in the last few months pertain only to the call center and billing. In April I was charged for my monthly service even though no technician came out to service my house. I called Homeshield to let them know and they indicated I would not be charged for June. When June came, I was still charged for June so I had to call back to ask once again for money back. The call center indicated that I called too late before they processed the payment so the charge would fall off my July billing. At the beginning of July I called Homeshield to schedule my monthly treatment because I was going to be out of town. I informed the call center that I was going to be out of town and that was the reason for me scheduling my monthly service. The call center was able to get my monthly pest service schedule before I left, the call center did not indicate that I had a separate rodent treatment schedule for July 24. I left the country and while on my trip I got a text that my house would be serviced on July 24. I was pretty confused because I thought I had my house serviced and I even told the call center I would be out of town. Due to the 9 hour time difference I had to tell my brother to call Homeshield to cancel the appointment. On July 22, my brother informed me that he canceled my appointment and notified Homeshield that I would call to reschedule. On July 24, I got a text from the technician that he was about 30 minutes from my house to perform the service. I had to respond via text that I had cancelled my appointment and apologize that the call center did not inform him that I had cancelled. I am not too sure what is causing the breakdown in communication but I honestly feel terrible for these technicians not being informed of things. It also doesn't sit right with me that I have to apologize to the technician not for anything I did, but for the breakdown in communication caused directly by the call center. I also am not sure what is happening with the scheduling since before the no show incident in April I had technicians service my house every single month without issue. Update: Bryana from Homeshield called me on August 5 to learn more about the breakdown in billing, communication, and scheduling. She was really friendly, professional, and apologetic. I felt like she was not calling simply for me to fix my review but actually listened and wanted to make sure that as a customer I felt that things were remedied. She thoroughly explained my services and what Homeshield was going to do to help make everything right. She also informed me that she was going to reach out to my dad to make sure his experience as a customer was great. Overall, I am really happy with how Homeshield handled remedying the situation to ensure that I continued to receive better services in regards to billing and scheduling.

Not sure what's up with Homeshield but we've been using them for a few years. They've been…read moreconsistent and good and responsive since we started. A few weeks ago I asked my wife have you seen the pest control folks because we have tons of spiderwebs all over our front yard and stairs. I looked it up and they had not been here almost 2 months even though we were paying for monthly service. I called and they said oops sorry we missed July ( weird we had to tell them ) so they promised to refund us for July- not sure that's happened? They then promised to come out last week- scheduled that and then canceled day of. After a few days, they called us back to reschedule - ended up today and again they canceled our appointment day of! Not sure if there's a change of ownership or what's happening, but we are Considering firing them -not happy.

This is a local pest control company that delivers great service. They are accountable and will…read moreprovide a reminder call the day before they come to work on your place. I've been using them for several years and continue to be impressed with their level of service and care. They have varying price options to help with your need (monthly, quarterly, etc.) and can work with you on your budget.

We've been using American Pest Control Services for the last 3 years for quarterly pest control…read moreservice and annual flea treatments as needed, and we've been very happy with their service. One thing I truly appreciate is their honesty and professionalism. Karen has helped me several times over the years and has always been upfront about what services were actually necessary -- and what wasn't. It's refreshing to work with a company that doesn't try to upsell or waste your money on treatments you don't need. Their services are affordable, reliable, and effective. During the construction phase of our ADU, we experienced a major increase in rodent activity due to debris and materials sitting around for months. Unfortunately, it turned into a full infestation. American Pest Control Services stepped in and completely handled the problem. They truly kicked it in the butt -- and we've had no rodent issues since. Another huge plus for us is that the rodent control methods and products they used were pet-friendly and environmentally conscious. As a pet owner, that was extremely important to me. I appreciate that they took the time to use solutions that helped protect our pets while still effectively solving the issue. Now that construction is finally finished, we no longer need rodent services, but we continue to use them for our quarterly maintenance and annual flea spray treatments because of the great experience we've had with them. Highly recommend them if you're looking for an honest, dependable, affordable, and pet-conscious pest control company.

Outstanding service. I chose this company because they were locally owned. From start to finish, my…read moreexperience was amazing. Kelli did an excellent job of assessing the situation, educating me, and giving advice on best plan of action. Josh did the extermination - he was incredibly knowledgeable, professional, and thorough. He found and sealed entry points that I was unaware of. Great experience and company!

I was very impressed with their initial assessment as well as their service when it was completed…read more Doug's team is thorough, professional, and friendly. They were a pleasure to work with all the way through.

We've been with Green Flash since the beginning, but the last 2-3 years something has definitely…read morechanged. We used to have the same tech service our home who was very thorough, effective and had pride in his work. Now we have random techs show up who aren't even knocking down the visible webs. We had a web on the corner of our front door and they left it there. If they don't bother with the most obvious cobwebs, they aren't effectively spraying or managing our property. They've had to return to repeat spray numerous times. They sent a manager out in Nov who did a really thorough job and said he would pass on his notes to the next tech who comes out, but it doesn't seem like that happened.

I am not happy with this business at all. The price is too much for just thinking you're going to…read morespray the exterior of a condo and that is it. I've only had one employee that came and did a thorough job. All others skip the services needed inside the home which is the main reason for getting pest control services. The last time they came, they sprayed the outside of the home only. Of course I was upset. When I told them about it, they said they would only charge me half of the fee. Well, I am being charged full price for half the service. Not acceptable.