I usually do not write reviews, but I feel that this one is warranted. I ate at this location of Logan's last week, on Saturday afternoon. My girlfriend and I joined my two brothers, who were already at the location eating, when we got there. It took forever for anybody to come over to the table, so I ended up walking over to the hostess stand, to pick up an extra two menus. Refills took just as long too, as one time the waiter came by, refilled both of my brothers' drinks, and bypassed me (even though we were all having tea, and he had plenty in the pitcher). My order came out wrong i.e. 'steak & shrimp' when i ordered the 'steak and chicken'. I know better than to send anything back to a kitchen...as I am aware of the horror stories...but I really am not a fan of shrimp. In any case...the waitress took it back, and way later I got my ordered dish. ...4-5 hours later...I'm violently puking my brains out, and had the worst case of you-know-what ever...which lasted for a day and half-two days! NOW THEN, I would normally pass this off as bad luck...but when the waiter brought my food out, there was a little bit too much of an arrogance about my food. Plus...he even came out again, and had to very literally tell/ask me..."how's that chicken? it's my favorite, because we prepare it w/ the very same sauce that we use on the tilapia fish (pointing to my gfrien's dish), it's the exact same sauce that we pour on both". why would he have to make sure that i know it's the same? so that i wouldn't think it was the restaurant, if i got sick and she didn't? anyway...whatever it was...beware! I'm definitely NEVER eating at another Logan's again! I only wish it was possible to give NO STARS to this chain! read more

I received a coupon for a free burger and made it a point to arrive early. We were greeted with the statement the they were out of burgers. Classic bate and switch. We left. read more

Mid-range family Steakhouse, along the line of Longhorn Steakhouse, Texas Roadhouse, and Saltgrass Steakhouse - Logan's would be last on that list, with Saltgrass first and Longhorn second, followed closely by Texas Roadhouse. The Gulf Fwy location did not feel "clean" when my little family sat down at our assigned table. I immediately excused myself and went to the bathroom and confirmed my opinion about cleanliness being a non-priority here. Bathroom was nasty - bad smell, dirty sink area, and full trash. Drink options were nice, and I had an ok margarita - but the steaks did not seem to be of high quality - stringy and tough filet. My steak was cooked close enough to medium rare, seasoned ok, but it was no where near "delicious". Sides were ok, as were the salads, but no one in our party of 5 was very happy with the food and service. The restaurant was not very busy, but the waiter seemed to be on prozac or maybe just didn't like waiting on tables. I actually like these kind of steakhouses for the most part, but we will not be going back to this location. read more

I have been going to Logan's weekly now for 4-5 months with at least 3 friends each time. We typically go for wings and beer on happy hour. Every time we go, we insist on sitting at the bar just so that we get the best customer service from Gabe. Gabe makes us want to come back to Logan's every week. From the very first day we went, it seemed like it was Gabe's goal to learn our names and our regular order. Gabe had all of our names memorized by the 2nd or 3rd visit. We no longer have to order our beverages; he either knows what we want or offers something new that we might be interested in. My group is not the only one to notice. My fiancé and I have gone on nights when we thought Gabe was working but another bartender was working instead. Other customers seem to echo us and would ask if Gabe was in tonight. It's always a disappointment when Gabe isn't working the bar; and clearly we aren't the only ones who think that. The food has always been good and if it's not correct (which is rare) it is quickly corrected. The manager makes his rounds too instead of being some ominous presence for the staff or guests. Happy hour is a great deal and if you're lucky you'll have a better time sitting at the bar with Gabe! read more

Ate here a few times food was always okay but this last time the service was horrible. Group of 7 and we get one basket of rolls and one side of butter- cool lets all cut those in half!!?? appetizers did not come out together we all ate at different times, i guess if we enjoyed watching each other eat it would of been entertaining -had to ask several times for more rolls & butter ?! Then soup was tasteless- no flavor at all! my burger way over cooked- manager did comp my meal and tried to fix everything. If only if the staff were trained and the cook was decent- not going back for awhile. read more

upon entering the restaurant the decor and peanut shells on the ground remind you of Texas roadhouse. When seated I had to wait about 10 minutes for my water and to place my order. After ordering the steak and ribs combo, I waited about 20 minutes for my food. The steak was very tough and I was unable to finish it. The ribs were sub par, and I've had better at other establishments. Along with by meal I got two sides, broccoli and Mac and cheese. The sides weren't any better. The broccoli was cold, even though they were supposedly steamed. After finishing my meal I had to wait another 15 minutes or so to ask my waiter for my check Needless to say I did not enjoy my first time at Logan's roadhouse and I will not be visiting this establishment again. read more

Very disappointed...I took my family for dinner on a Saturday night. We waited an hour to be seated, when we were finally seated, it too another 15 min for a server to take our drink order (2 Dr Peppers and 3 Sprites). While the server was getting our drinks , we noticed the waitstaff catering to tables drinking alcoholic beverages. It took over 10 min for us to get our drinks. We placed our order, we literally waited 45 min and decided we should just leave. Needless to say, we never ate. Horrible experience at Logans. read more

Absolutely terrible service and mediocre food at best. Went as an 8-top and it took 30 minutes for the first four entrees to come out, 10 more minutes for two more and 15 minutes more for the last two... Seriously I have never experienced such poor service. First time, last time. read more

My family eats here for special occasions all the time, but to be honest I'm not really sure why we keep returning to Logan's. While the food usually proves to be decent, the service is consistently lacking. They are literally always out of something when we dine there, whether it be a type of drink, a side dish, or with the example of tonight an entire entree item was unavailable and the server could not tell us why. There is also a long wait on the food every single time we eat there, whether it appears busy or slow. They just seem to forget about us all the time. After dining there this evening we also placed an order to go for a family member at home. The order was missing a baked potato and was replaced with a watermelon slice, so that was confusing. We go to Logan's probably 10 times a year or so as a large family and I'm not sure we will be continuing that tradition as we are a bit tired of the poor service. read more

Delicious! & exceptional take-out service. Everything was fresh and tasted excellent. The rolls were awesome, and they weren't stingy with them :) I ordered salmon (the dill butter was a unique, and nice touch), with the grillled veggie skewer (nice char on huge chunks of veggies that withstood the heat of the grill perfectly), and mashed potatoes/gravy (real and with the peel). I also got an impresive little side salad for a fair $2.50. It had all the bells and whistles of a nice salad (a hearty amount of cheddar, red onions, fresh cucumbers, tomatoes, croutons, and Very tasty ranch). The loaded potato soup was only ehh, but arrived nice and hot. (Warning about the potato soup: do not order it if you don't love onions. There are definitely no chives, and there are no other visible onions, but there is a pretty intense onion flavor throughout. But if you love potato soup And onions..go for it!, it's definitely not Bad) I will definitely order from Logan's again. Next time you are thinking of going somewhere like Chili's, pick Logan's instead. It makes Chili's look like a generic, over-priced Golden Corral. read more

I have visited this logan roadhouse several times. Each time I go for dinner the service gets worst and worst. From being slow service in where I have to get up and pour my own glass of tea from their service station. To having a long hair wrapped my husband ribs. My husband even got food poison from eating here. I would not recommend eating here. read more

It's always a hit or miss. Some days the food is great other days it's not the greatest, the customer service skills as well. I haven't been there since before I moved to New York but I spent a lot of times there. Even when the food wasn't hitting my taste buds it was always a nice night out. read more

Worst service every time we go here. The food is good but the service is never timely! My family likes to go here for a quick local dinner ( since there is never a wait here) with a large group but it NEVER turns out quick. We would have been better off eating across the street at jimmy changas and waited an hour to be sat. The waitress kept telling us I'll be right back I need to take care of this other table real quick. She also did not put in our food at a timely manner and the table next to us, that ordered right before us, were getting Togo boxes before our food had even arrived. We spoke to the kitchen manager and he apologized numerous times for the service and tried his best to take care of the issue as we were paying out. The kitchen manager was great and food is good but service is always awful !!! read more

I came here with my boy friend and his mother last week. I had a chicken fried steak, and it was not impressive. My boyfriend had a burger, and it was nice either. However, if you like fish, they have decent ones according to my boyfriend's mom. However, I don't think I will like them enough to come back again. read more

I loved the place.very homey and although some might be allergic to peanuts...me and my girlfriend loved it.the burger was delicious.we wouldn't spend our date night out anywhere else read more

Ate lunch here today and the food was very good. Steak had a little too much fat in it, but cooked perfectly. Salad was large but potato was small. I was there early, so not crowded and service was very good. The prices were a little high but I enjoyed the meal. read more

Grade F!!!!!!! Showed up at 4:30 for an early dinner and no one was at the hostess stand for at least 7 minutes. Then, manager shows up, takes our headcount and tells us that it will be a few minutes while they clean up the restaurant. ????? The place was virtually empty!!!!! Apparently they had just gone through shift change and didn't have it together at all. We ended up waiting at least 20 minutes for a seat! The manager finally sat us and took our order. We waited 40 minutes for the food and then asked the manager to check on it. She came back right afterward with our food in her hands and said "it only took me going back there to have it ready". She left us to eat OUR STONE COLD FOOD!!!! She told us the dinners were on her and brought out new plates within 10 minutes. She asked me to cut into my steak to make sure it was cooked right and the entire steak was fat!!!! NEVER AGAIN read more

My husband and I visited this place for lunch today because we had a coupon that allowed one free burger and fries dish per ticket. We were hoping to enjoy one free burger but we should have known the coupon was too good to be true. Especially since the coupon stated"while supplies last. " When I pulled into the parking lot it was pouring down raining so on my way in I was soaked to the bone. I stood there at the hostess table and waited 10-15 minutes before ever being acknowledged by staff. The hostess was EXTREMELY rude and detached. After 20 minutes I was finally given a table. Keep in mind that this was only during lunch and the place was almost empty. Then, We waited FOREVER to have our waitress come and greet us. How could an empty restaurant have the longest wait ever ??? Our waitress also forgot to take our drink orders so we didnt actually get them until we were on our third bread basket. The waitress took my order for a hamburger and fries and wrote down all my requests. While waiting for my meal, I mentioned to her that I had a free coupon for the burger. All of a sudden, out of left field she says,"Oh no we cant do that.'' After asking why she kept repeating,"We ran out of burgers and fries last night.'' She never mentioned this at any time while I was waiting, but somehow they magically ran out of burgers and fries at the first mention of a coupon. I actually felt bad that the waitress had to be put into a situation like that (lying to a customer because the owner is too cheap). All in all, the food was blah and the service was worse. However, The worse part had to be the long waiting and the lying. read more