The place is a bit hard to find as you have to follow the small signs that direct you to the…read moreshowroom. The showroom is quite big with a good selection of appliances that are usually half priced... Some appliances did not have any pricing so we had to ask. Service is fair.

Once they get your money, they are done with you. Won't shop there again. No product support.read more

Pathetic .. didn't get what I ordered.. got hung up on 2ce .. typical sleazy salesman .. promises…read moreyou .. you pay .. only In my case $3100 .. get hung up on when I try to talk to salesman .. now I am stuck with shit

If you cringe at the thought of DIY disaster this may not be the store for you and you may end up…read morespending your first night with your furniture sleeping on the ground next to it if you're not handy with tools and interpreting diagrams.If you're pretty handy or if you have friends that are, this is a great place to get furniture. This is like a higher end IKEA and it's the closest full service furniture store to Whistler, without driving allllllll the way to Vancouver. We've used The Brick for two major hauls, once to buy furniture for our bedroom and living room and then the second time to get pieces that were missing. I like it that you get everything that you need even electronics, and they deliver free of charge. In under an hour for both shopping trips we had a new bedroom set picked out, living room furniture, dinning room furniture, bathroom storage solutions, TVs and wall art. I hate driving around to multiple locations trying to get what you need to get your house together and this was just convenient. The sales rep Ahmad that helped us was very cool and wasn't one of those pushy sales people. I wish I remembered the name of the lady that helped us the second time around, she was awesome as well. Delivery happened on time/ hassle free and just like that we had peices of furniture to fill our house. Pro tip: ask to purchase the floor model (it's already assembled and may be discounted). We did that with a bar storage cabinet that was super cool looking but looked really hard to put together as well as a full length mirror/jewelry storage chest. #Squamish

Thank you Nathan Rothenburger for helping us with our washer/Dryer combo this evening. You went…read moreabove and beyond for us & we really appreciate the knowledge and information you gave us. Your great at what you do and the brick is lucky to have such a team player on staff. Thanks again Respectfully Jamie Mackenzie

I purchased a top of the line Duel Fuel 36" Monogram Stove from Anail back in May @ 30% of the new…read morestove sticker price. I was nervous about the purchase as I still paid a considerable amount of money for a returned GE stove. A week before Christmas (7 months later) on a Friday I had an issue with a burner. By Monday Anail had a tech onsite to conduct a minor repair (dislodged component in the knob). The same day after the repair (Murphy's law), I had another unrelated issue with the stove not receiving gas after a self clean. I called Anail and he again had a tech onsite the next day diagnosing a fault in the pressure reducing valve. The tech taught me how to repair the problem if it happened again as it is not uncommon for a diagram to stick. A few hours later Anail called me to confirm that I was happy with the repair and informed me that he proactively ordered a new pressure reducing valve for replacement to ensure no future problems occur. I am absolutely happy with Appliance Outlet standing behind their service, product and brand.

Cool. Dropped by and picked up a range. Well got one for my grandparent's basement tenants. Great…read moreservice. Also pretty good selections. They sell the common stuff like ranges, refrigerators. Nothing fancy though

Excellent customer service, extremely affordable, I can't believe I waited so long...!!…read moreSo glad I didn't have to go to the mainland for my beautiful fridge. The delivery men were AWESOME..!!! Thank You, Kate

Sunday 7/29/18 Within 2 hrs I removed and installed my microwave. It broke and I replaced it with…read morenew. Unheard of on San Juan Island. Saved me a whole day of traveling to the mainland to replace the broken microwave. Affordable and so convenient. I left the store as a happy customer.

Always happy to shop at homedepot. They have lots of parking. Huge selection and staff are very…read morehelpful. Your always their priority when they are helping you. Very knowledgeable, bathrooms are clean

This is a home improvement retailer in the area. I stop by occasionally for the random purchase…read more There are staff around to ask questions.

I had an excellent experience with Sunshine Coast Appliance and Mattress in Sechelt. Laura was a…read morejoy to work with... Her professional knowledge of the product I was looking for was just over and above... It made shopping there a very pleasant experience. I believe they have the best Customer Service and Product Knowledge, I've experience in Sechelt, thus far... If you are looking for a new appliance or a new mattress visit this establishment and ask for Laura. The delivery men were just as accommodating and professional. They arrived on time and were a joy to work with as well. Sebastian T.

They do not exhibit an "all sales final" in their store, but that is the case. The ONLY reason you…read morecan return your appliance is for a warranty issue. They do not provide enough advice at the buying stage, and if the appliance is unsatisfactory in any way, you're on your own. I don't think they really care about their customers. (By the way, nothing is actually on sale there -- the "sale" prices are what the appliances normally sell for in other places).

This company DOES NOT stand behind their products. Do NOT buy from them. We had a new fridge that…read moredidn't freeze properly and the seal came off. Because it was after 60 days, Canadian Appliances refused to help in any way. All they did was refer us to the manufacturer phone number (agents based in Philippines) who insisted an East Coast repair (6000 miles away) company could help us. Had something delivered earlier and drivers showed up an hour earlier than expected. Because we didn't hear the phone they drove away and couldn't bother getting out of the truck to knock on the door.

*** PHONY CUSTOMER SERVICE ***…read more CAS "customer service" is completely fake. I've waited on hold for hours, only to be dropped. No one calls back if you choose a call back. The online chat will show you as number 1 in the queue for an hour or so then drop you. I ordered over $10K of appliances from CAS, including installation of the gas range. The delivery people refused to install the range. My salesperson, Pavneet Kaur, called it a misunderstanding and said CAS doesn't install. She told me to figure out installation myself or talk to their After Delivery support (which doesn't exist). Despite adamantly claiming that CAS doesn't install, she later sent a Boxing Day email that included this gem: "Easy installs to get your new appliances up and running fast, including dishwashers, gas ranges and laundry". Total BS.

I'm not going to review Direct Buy as a store like so many other people do. You can easily find…read morethose reviews online, and what Direct Buy is all about on Google. I am going to instead review the type of service you get at this particular Direct Buy store. The service here is amazing. When we first walked in for our little infomercial tour, people were very pleasant and helpful, which you would expect because they ARE trying to sell you something. But once they had our money for membership (Which is their main profit source) the customer service remained impeccable. You walk in and they remember you name, ask you how you are, and are generally interested in what you have been up to since last time you were there. If you have any questions at all they will go out of their way to help you, and you WILL need help at first. We have bought a lot so far since we are doing some major renovations. We have only had one mess up in purchasing. The carpet was the wrong colour. It got picked up AND installed by our tradesman before we realized the error. The error was a mistake on DB's part. We walked in and with absolutely no argument they ordered us the right colour and apologized for the mistake. I was floored, and SO happy! I was fully expecting a argument... but nothing. Just instantly fixed with a smile and apology! Walk in, chat with one of the girls, grab a coffee and enjoy yourself while 'shopping'. If you're thinking of a Direct Buy membership, I can't really tell you what to do there as everyone's situation is different. But I can say the Customer Service you will receive at this location is amazing. Shout out to Megan, Janine, and Pat. You guys are great!

Got phoney package delivery notice from this business. Looked like Canada Post but it wasn't…read more Deceitful advertising practice.