Luby's Cafe First time I've ever been to Luby's Cafe. It does remind me of the old S.S. Cafe and Piccadilly's. These type of food places really need to make a comeback. My meal was enjoyable and well cooked. The service at the front counter was welcoming. The people serving my food were very friendly and informative on my choices. At the end as I was checking out, the price was reasonable for the amount of food that I got. I definitely see why older crowds and people in the know like to patronize these type of cafe establishments. read more

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The food was unfortunately very dry, and we brought it to the manager's attention simply to provide feedback, not to ask for anything free. After the fact, he did ask if I wanted my chicken replaced, but by then I declined. What was disappointing was the lack of overall customer care or effort to turn the experience around. Sometimes great customer service is not just about replacing the food, but about making the customer feel valued and heard. Hopefully this feedback helps improve future customer experiences. read more

I used to come to this location way back in the day. I moved away so I never had a chance to stop in. Let me start by saying that this South Hampton location is by far the best in the DFW area. The restaurant was clean, the employees were nice and now about the food. I quit ordering Chicken fried steak from most all restaurants because it's deep fried and tastes like a hockey puck after the breading falls off. Not this one. I was going for the fried fish(my standard choice) but noticed how the CFS looked authentic. It is and it was delicious. It's not winning a Michelin star but hands down will it quell your CFS jones. Absolutely delicious and the fried chicken was also very good. Veggies on point. I'm certainly driving from my home in Lewisville anytime I want outside home cooking. Dang, now I want some more... read more

Luby's - Fried chicken two pieces of dark meat. - American Near Me - Dallas, Texas

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I just don't understand how you have an attitude with ME because i asked for my order that yall said was ready?! and then when i asked the first person, they tell me they off the clock. The ghetto! read more

Luby's - American Near Me - Dallas, Texas

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I had a very bad experience today at this Luby's on Hwy 67/Hampton Dallas. Listen if the food is not fresh or it has been sitting out too long or overcooked, you shouldn't give it to your customers! Especially in the drive thru. Please train your staff including your Management on giving their best being their best producing the best for your customers because times are very challenging to be spending our hard earned money to businesses that don't care. That's a $25.+ waisted no satisfaction from Luby's Mgr but a lesson learned. read more

They NEVER have cheesesteak. Like ever. It's ridiculous it's one of the daily menu items. It's always on the menu yet they never make it.

Coming back to Luby's after all these years was a pleasant surprise. It's just basic diner/food line meals. Nothing fancy but still great options. I grew up on their fried fish. It tastes just the same. The chicken tetrazzini was very delicious as well. read more

Luby's - Luby's Fried Fish - American Near Me - Dallas, Texas

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The service was great on the to go order side. Polite nice customer service, when your name is called they show you your plate before your leave. I had not been to Luby's in a long time I had a craving for liver & onions. The food was good read more

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First, the young lady (Ashley, I think), was absolutely wonderful. She stepped up to the drive-thru with a beautiful smile ready to treat me like a valued customer. However, the food was horrible. I ordered fried fish but gor baked instead. The collard greens weren't cooked; they were hard. Thanks Ashley for being the bright spot in that experience. She earns 5 stars. BTW, it was a man who took my order . read more

I am so happy with Deshon and DeAndres service they are very attentive and always does a really good job . Thank you to Matthew for everything. read more

Very nice each time I been here...she's always kind and very thoughtful with a nice attitude

I love Lubys and this one is fantastic! Great design and kind folks. Great service. A little unorganized but great service.

They have at least 10 men at 2 to 4 tables playing chess and they are loud sometimes they yell out at each other, they actually have the best seats in the restaurant but they are usually not eating or 1 of the staff members are getting free drinks for them the food is lukewarm and sometimes not cooked properly they supposedly steam the vegetables but cabbage, kale and broccoli are usually not cooked enough when you take it out you can doctor it up at home I don't recommend Luby's it's a big disappointment.... read more

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Great atmosphere, great food, and the staff was amazing. I ordered the Oxtails,and it was so tender, and filling. They serve it on top of a bed of rice with my 2 sides. I had broccoli casserole and fried squash. It was delicious. Homemade cornbread. read more

There food was moldy they were kinda nice but the most disgusting thing was the food they had bugs read more

Luby's - MOLDY FOOD - American Near Me - Dallas, Texas

I thought coming to a restaurant at 12 noonish the food would be hot and ready ... but unfortunately I had to have my food warmed up in the microwave... The dirty rice was hideous too greasy...smh the rolls where hard as hell as if they were old and they the nerve to brush melted butter on top ... they weren't warm either ... I don't if the warmers were out but everything on my tray was cold... This location usually have a line at the door .. we walked right in to the counter I should have known then something wasn't right... Great customer service though .. I wasn't gonna give a tip but the lady we had was on top of everything I complained about plus she was helping everyone in the section... I had to go purchase a slice of butter to get cash back to give her a tip .. read more

1. why are your prices sometime different from lubys in DeSoto? 2. why are you charging for to-go containers when other Luby's don't. 3. Why you do not honor senior discount on to-go orders? read more

Whenever I travel south, I look forward to a meal from Luby's. Here you get a home cooked balanced meal at a reasonable price plus a discount for seniors if you ask. The fried chicken was flavorful, the cabbage was crunchy but tasty & the mashed potatoes with the white gravy delicious. Make sure that you get the pecan pie for dessert. read more

I haven't been to a Luby's since the 90s. Drove by when we were visiting in Dallas and decided to stop by and get some food. I got the chopped steak with onions, pea salad, Mac and cheese, corn bread and mashed potatoes with gravy. It was just as I remembered. The line was long and the customer service was super slow. The lady at the register asked us to get cash out for a tip, which I didn't like as I already had cash. Thought that was wierd but other than that the food was just as I remember. read more

Luby's - Corn bread, chopped steak w onions, mashed potatoes w gravy and peanut salad. - American Near Me - Dallas, Texas

Jean is an absolute angel and all the woman here are so sweet. They had great customer service!

Only place in DFW that has Liver and Onions! Has a variety of home cooked vegetables.

Went inside and ordered to go... haven't had it in a long while! My 10 year old loves the chicken tenders and I got a Luann fried fish. Everything was delicious! Will be back. Everyone was very sweet as well! read more

Nice experience. Most interesting part would be the employee arguing with customer through the window and eventually she ran outside and the other employees did the same Lol. They calmed her down and continued serving us. Food was delish and the cashier guy was nice!! read more

Luby's - Pork chop dinner - American Near Me - Dallas, Texas

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It the place for home made comfort food , hot and well seasoned. You can call in and pick the food up.

Customer service is crappy. I did not receive half of my Togo order. I was made to feel like I was lying. It's going on month 3 and I still haven't gotten my money back. read more

Don't listen to the reviews. This place was amazing and the staff where the best and friendly. The Sunday lunch line was long but worth it. read more

Luby's - American Near Me - Dallas, Texas

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‼ what i asked for vs what i got ‼ i waited a whole hour for doordash to come bring me this this doesnt look like anything i ordered then it looks like u just threw me the rest of the scraps that u had or something. i would've been fine with a phone call stating that u were out of what i ordered vs getting this smmfh luby's yall gtta do better because i love the food and visit this location frequently! i am extremely upset with this! read more

Luby's - THIS IS WHAT I GOT! - American Near Me - Dallas, Texas

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Horrible experience went there today waited for at least 30-45 minutes get to the window finally and I asked for a courtesy drink only for the young lady named Taylor to be very rude and unprofessional!! I handed her my debit card and she snatched it and I asked for it back because I wasn't spending my hard earned money getting treated like this she then threw my card and I asked for the manager and his name is Matthew. This is a bad look for Lubys y'all hire people to provide great service and this is not what's going on Customer Service is everything!! read more

Luby's - American Near Me - Dallas, Texas

Luby's is a place not only for good food, but also you can get a good game of chess from the best players in the metroplex who uses Luby's as a Meet Up spot. The Luby's staff are super friendly and welcome chess players as the greatest strategic minds of Dallas compete against each other. read more

Talk about poor service, it is sad you can't get a decent meal when you don't feel like cooking I want make the MISTAKE OF GOING TO Luby's EVER AGAIN, the food sucked chicken fried steak was as if someone dumped a jar of salt on it, not to mention a whole lot of crust, the cream gravy was just like paste, thick and gooey, A first class mess, Thanks, but no Thanks read more

Ordered today, Angus steak, fried squash and eggplant. Didn't have eggplant shorted me on eggplant, steak was tough squash was overcooked. Normally they are good but today a waste of money. read more

I LOVE this location! Only in Oak Cliff will you hear "Groove Me" by Guy and "Got to Give it Up" by Marvin Gaye while chowing down on your mac & cheese. Yes, some of the staff could benefit from some additional customer service training but it's Luby's, not the Mansion on Turtle Creek :-) Love it! read more

Lunch with my Texas Mothers was great. I had a wonderful time with them laughing and talking about the kids and when we first meet. The staff here was the best. Of course my Texas mom's knew them and they was very friendly. The food was delicious and fresh. I had a salad with turkey, mashed potatoes and green beans. It was all very delicious. read more

Luby's - American Near Me - Dallas, Texas

No one speaks when you walk in making you feel like a welcomed Customer. On top of that the food was ice cold kind of like a snowball. There was an entire Section of the Place Crowded with office boxes. I mean table to ceiling stacked Boxes. I wouldn't refer the Place to a Homeless Dog for scraps. read more

Man the customer service sucks at the Hampton location. Only 2 people on the food line @11am, noone helping with salads... but 2 mgrs. bringing food in and out..not acknowledging customers ...WHAT SO EVER... Food cold by the time I got home... I only waited 30 minutes in line, to only eat cold food when I sat down to eat. Do better...would totally understand if this location closed next....sad, very sad. read more

This is the worst Lubys anywhere. I keep telling my mom And her friends to just go somewhere else, anywhere else. I hate to say it but this is the most ghetto Lubys I've ever had the displeasure to eat at. I've been coming to this location since it was Wyatt cafeteria.inedible food that should never be on the line is served. This is the 2nd time in 2 months I've actually had to take food back to the location. You wait almost an hour for n the drive thru, drive 10 or 20 minutes home just to find out the food is disgustingly inedible or just the wrong thing all together. The only reason this place doesn't have a negative star is because they take advantage of the elderly and old people are leas likely to post and just eat whatever it is. The chicken fried chicken was so hard and soooo dry it visibly should never have been served. That's what they send out to the drive thru. You have to check your order like it's McDonald's. This chicken fried chicken is just bad, again. I'm allergic to cheese and guess what not mashed potatoes, cheese potatoes. I don't even feel like taking this s?!t back, again. I keep telling my mom to stay away but I think the nostalgia takes her and her friends back. I hate this ghetto excuse for lubys, ghetto ass staff, nasty food. I hope it would closes read more

went in for a team lunch after our game. I didn't have high expectations but the food turned out to be great!! Its been a while since I been to Luby's but cooking like that will have me back for a visit. read more

Pretty good and flavorful food. I had the liver with onions and it was very tasty. I was having a hard time choosing my sides because they all looked delicious. I went with the mashed potatoes and green beans, needless to say they were pretty darn good . read more

Luby's - Liver with onions and mashed potatoes and green beans. Yummy - American Near Me - Dallas, Texas

Consistant terrible customer service at the drive thru. For whatever reason the drive thru is always slow. You are never greeted. No one ever says "Thank you for choosing Lubys." Always seems I am interrupting the employee. The last straw was waiting in line at the drive through. I got their 10min before closing and (had 3 small children in the car so going inside was not a option) had 2 cars infront of me. As normal it took a long time for my turn. As luck would have it, the time was 8pm. The employee tells me they are closed. I was so angry, I said I have been waiting in line. No response from the employee, it appeared they turned off the mic. what kind of service is that??? read more

Passing through and happened upon this Luby's. The food was great and the service was even better! Our waitress, Mrs. Barbara, was amazing. I would make the 2-hour trip from my house back just to eat here and see Mrs. Barbara again!! read more