Terrible the owner tried to accuse me of wrecking there Toyota sienna minivan the bumper flew off on the freeway I called them to let them know response when I returned the owner immediately called the police to try and sue my insurance company I assume, police came and said there was know evidence of a car accident which there wasn't any car accident the dam bumper just flew off while on the freeway go there at your own expense read more

SCAM - LIFE THREATENING ISSUES NOT DISCLOSED AT PURCHASE I purchased a 2007 Lexus RX 400h from this dealership on 12/08/24, and it has been a complete nightmare. Shortly after the purchase, the car developed severe problems, leading to a dangerous breakdown during a road trip with my family. The vehicle shook violently and became unstable, especially downhill--clear signs of serious issues with the braking system. Five warning signals lit up, forcing us to stop immediately. After having the car inspected by a reputable mechanic, it was confirmed that: Warning codes had been cleared prior to the sale. The ABS system is non-functional and the rotors are severely damaged--issues that did not develop overnight and were clearly present before the sale but impossible for us to notice regarding the wheel and system positioning. The ABS actuator requires replacement (3K repair = half of car's value), and this critical defect was never disclosed. This dealership's failure to disclose such dangerous mechanical problems is not only unethical but likely a violation of California's consumer protection laws, including the Song-Beverly Consumer Warranty Act. Selling an unsafe vehicle without disclosure is completely unacceptable. Avoid this place at all costs--they clearly prioritize profit over customer safety and integrity. read more

Never purchase a car from this lot! All of the vehicles have engine issues and mechanical defects. The owner and the car repair he uses, will pretend to fix the car and it will end up be ing a lemon. The cars need to be salvaged! You have been warned read more

Do your research do not go here Janky car sales place!!!! He is dishonest and lies to you for the sale our engine blew in less then 2months he promised to send my 2nd key fob never sent it and never called me back then when I called him today to let him know the engine blew. I also reminded him he never sent me the key fob and he offered to send it to to me. What the heck am I gonna do with the key fob for a car that's engine is alone stay far far away from this place even if it's your last resort do not go here. Do not recommend. read more

Stay away from this place, very unprofessional and will lie to crack the deal. If you have any issues later, they will never respond.

Do not buy a car here. Was sold a car "that passed their inspection and detailed" but the car had a severe roach and rodent infestation. Their response was that infestation is not a "major main problem". The car was so neglected, it cost over $2.5k to bring it up to speed. read more

I work in Fremont and drive by this place all day, I was just driving by one day around 5 pm and I happened to see the car of my dreams. A RED CORVETTE. I fell in love and I had to go, so I went and talked to Anthony. Nice dude. Answered every question I had and guess what I drove out of their happy as hell and I got the car I wanted! Awesome place. Check them out. They've moved to Hayward tho. 25250 Mission Blvd Hayward, CA 94544 read more

Lucky Auto Sale - Car Dealers Near Me - Hayward, California

Do not purchase a used car from this location. I was over charged for a car that has dirty oil all through the the engine. First week check engine light was on and 0 transmission fluid was in it. He asked me to take it to his mechanic, which I did and I was told this was an issue he told the dealership owner about before selling. When I asked about obvious leaks I was assured it was from the rainfall that morning. I learned many mistakes on my end, but this dealership is the reason you shouldn't trust anyone. He has pulled me on a string for over a month now saying we will "negotiate" but now told me to get a lawyer basically. I hve two young kids and this was my first time buying a car. I was played and now I have a $8,000 finance bill and a not usable car. read more

I was shopping with my 20 year old daughter for her first car. We had been to some of the bigger dealers and Walnut Creek, Concord, and then Hayward. It was getting really frustrating and frankly, worse than I expected. As we were leaving a horrible auto dealer, my daughter saw the Lucky Auto sign so we walked onto the lot. We were greeted by two nice young people who were very friendly and very low pressure. There were at least three great cars on the lot in our price range and with reasonably low mileage. All the other dealers had laughed at our price range. Once we decided on a car, we left in order to let them service the car and clean it up as it had just came on the lot. We then changed our mind and wanted a different car. So I called and we went back the next day (Christmas eve) and they were happy to let us test drive and they sealed the deal making the price work and the car was great. My daughter drove it to southern California two days later very safely. This is a family owned business and they care about their customers. I think they mostly buy cars from auctions. However, the car we ended up buying was a one owner car from a family friend of theirs (we found that out after the deal was done). All the cars on the lot looked clean and were reasonably priced. It's a very small lot but there are lots of choices and the owners don't pressure you to buy. In fact I asked about a truck on the lot for a friend and they told me to wait until after the pandemic (if possible) as truck prices are really high now. We are really happy we found this auto dealer and my daughter proudly sports the "Lucky Auto" license plate frame! Thank you Lucky Auto! read more

Called about a Used car they had. Philip was Very friendly and knowledgeable. Made an appointment, and car was ready for a test drive! Philip was kind enough to Walked me through the Buying process, explained line by line. Not your typical used car Lot. And the inventory they have is full of Awesome Cars! Would recommend this place to anyone!! Ask for Philip!!! read more

The service was horrible. I called in the AM they told me they had a GTR for sale on their lot so I drove from San Jose! When I got to the lot the sales person told me the car was not there it was at their house.....he told me to come tomorrow. Keeping in mind I took the day off work to go see this car and the sales rep didn't even apologize he was not professional. Stay away they advertise cars that are not even on their lot. Furthermore, the sales rep was not able to speak English properly so conversing with him was a task in itself. read more

Yelled at and Assaulted me after I paid them $8,200 for my car and a warranty. The wouldn't take my $300 cash for the rest of the warranty payment, refused to speak English to me then called the police on me when I ask for my warranty or a receipt for the cancellation. Sketchy warranty business, they "accidentally closed the window" like 5 times, and had to re-enter my card about the same amount of time. The guy was visibly anger at me, for changing my seat to watch what he was doing behind the computer with my personal information. Sketchy, Disrespectful, #HELLA rude, I am a Disabled, U.S. Navy Veteran and don't have money to throw around to people or business who don't respect me or the process of customer service. read more

sold me car with old battery bad struts and brakes, the tires were in bad condition too. A headache just go to a real car dealer next time

Buyer Beware! No stars deserved. I purchased a car from Lucky Auto Sale and was told they put brand new front and rear brakes on the vehicle before it was put on the sales lot. Within 3 mos. and a mere 2,500 miles driven, I felt a strong vibration whenever braking. I learned today that Lucky Auto Sale used aftermarket brake parts which was the reason for this vibration!! Not happy about this at all. Lucky Auto Sale's use of subpar aftermarket parts resulted in my having to spend $450 today. Feeling angry. read more

I had been looking online for a good deal on a Subaru Impreza. I found it on Lucky auto Sales' website. I called and was told to complete an application and was approved. I drove to Hayward from Bakersfield (4 hour drive) because the deal was worth it. My experience was positive, Mr. Seong was very professional and after sorting out a minor issue I was driving my vehicle back to Bakersfield. I recommend Lucky Auto sales to anyone looking for a good deal on a reliable, used vehicle. It's been a month since I bought the car and I am very happy with my purchase. read more

I was helping my dad to buy a used car, and found this Lucky Auto. it turns out we are the lucky one to purchased a 2011 Nissan from Philip Soon, their Sales Manager. Who is very knowledgeable about cars. Most the time for buying Used Vehicle is a headache but Philip made it so easy and simple. We were there just less then an hour and half to finished everything included paper work. I think you should check this place out. give Philip A "LIKE" read more

It was time for a new car and my boyfriend and I had one goal in mind: find a black Civic Si between 2013 and 2015. We didn't really have a price in mind, but I definitely didn't expect to get such a great deal on a beautiful 2013 Si. So good that I even looked past the fact it was white. I didn't know what to expect because the first time I purchased a car, it was from a franchised dealership and everything was taken care of for me. Our experience was great! Philip was easy going. Although it went without saying, he reminded us that the car was attracting a lot of attention. I didn't expect to buy the car, but with his great service and the fact that it was the last day to honor the Labor Day sale price, I knew during the test drive that I had to buy it. The entire process went smoothly and he was graciously patient with me as I got my insurance and payment situated. Thank you Philip! I'll definitely be recommending Lucky Auto Sale to my friends and family. Also, sorry to the guy that was supposed to purchase the car the day after. From what I'm told, he was so excited!! I truly didn't expect to purchase one of my dream cars so suddently, but I'm happy I did read more

Anthony is the best salesman ever. He provides best service. If I ever need a car, I will definitely go back to him to buy a car.

This is the right place to buy if you are considering used cars. I've been to many used car dealers including the named auto brand dealers, but no dealers were like Lucky Auto Sales. It was not even necessary to negotiate at all, rather it was quite satisfactory to get all kinds of great recommendation and sincere suggestions to decide what to buy. Especially, Mr. Tony Moon was a great, sales person with the great knowledge of cars, etc. who helped out much and took care of all even post sales process and after services. Definitely a great dealer to visit! read more

Philip the sales manager is helpful and sincerely wants you to be happy with your auto purchase. It's not your usual car dealership where the salespeople are trying to get you for every cent and give as little as possible in return. They offered us an amazing trade-in price for our truck and eventually found us the car we wanted. In the interim, there were some problems and they handled it all with honesty and generosity. We recommend this dealership highly. Also, it felt good to get a good car while supporting a local, independently owned business. read more

Horrible! They are a rip off, sold me a car w/out the lug key, now how am i supposed to change my tires????? Then they sold me the car w/out a smog check!! THEEEEN they transfer the tittle (I put down my car as down payment $200) a little too late where i got fast track tixkets $75 woth of it!!! DONT GO THERE!! read more

Anthony at Lucky Auto Sales was very professional and really took the time to make sure my dream car drove off the lot working perfectly. I got the best deal ever!!! and am so happy! Highly recommend Lucky Auto Sales Beth N. read more

First time car buyers looking for a vehicle due to job demands. We filled out the paperwork, completed a test drive, and dotted our I's and crossed our T's. At the very end of the process we were told that we must have full coverage in order to drive the vehicle out of the lot! No biggie! But, it required us to quickly go home to get those documents. The dealer agreed to this, he knew how urgent our need for a vehicle was. And, decided to help us in staying present while we handled our business. This is where things started to go South. He told us to call him, he sent 10 calls to voicemail. When we finally reached him, he no longer approves of selling this car to us tonight. The dealership closed at 5 we were home and had our documents in hand, ready to go by 5:15 Due to the good graces of our roommate, we now had a vehicle to return back to the dealership at 5:30 where the dealer was no where to be found. It's very unprofessional to make guarantees you can not keep. Your word is bond, especially in terms sales. So, I will not go back to a dealer who will epically fail on keeping his word. Period, you guys guys fucking suck. read more

I recently got the best deal and the best customer service from Anthony Park at the Lucky Auto Sale. The car was very nice and clean inside and outside. From beginning to the end of long process, he nicely answered everything that I was concerned with. Also, he did his best to satisfy my expectation about the car and the price. He really worked professionately and I enjoyed being one of his customers. I HIGHLY RECOMMEND getting the car from ANTHONY PARK at the Lucky Auto Sale. Thank you lucky auto sale and Anthony!! read more

it was my best experience ever. Anthony is very polite and a professional salesman. He took time to help me with all paperworks. It was a great experience at Lucky Auto. I will definitely go back for a car. read more

We bought a used car 10 days ago from them and put only 50 miles and the car started making lots of noise. We had a mechanic check it out and said its the power steering pump. It leaks and makes lots of noise. I called the sales person Philip and told him the situation. He said that he will talk to the owners and get back to me. When we were picking up the car we noticed oil stains where the car was parked and asked Philip if it was from this car and off course he said no because he wanted to make the commission selling the car. Now I am stuck with a vehicle that needs $1500.00 work and they won't help. Very bad people. Buyers beware do not buy a vehicle from them. By law they are to do an inspection on the vehicle before they sell them but it seems that they are not doing them right. The mechanic said by looking at the gunk of oil on the bottom of the engine, this car must have had this problem for months if not years. BEWARE do not buy form them. I will be reporting them to the better business bureau and also will take them to court. I just paid 13k for the vehicle and now I have to put another $1500.00 read more