Staff and service were all excellent here! Our hosts were really sweet and then our server was super attentive and friendly. It's been awhile since I've been to a Lupe's Tortilla, so I was today years old when I learned that the bean salsa (charro beans) given with our tortilla chips is to DIE FOR - it was so yummy! For food, we ordered the Chicken Taco Salad and the Chicken Lupe Tacos. Both tasted great and were a plentiful portion. The Taco Salad was interesting to us, however, since we expected it to be a salad in a Taco bowl, and instead this salad had pieces of taco shells mixed into the salad. Either way, it did taste great and we were able to get the vibe of what we wanted by eating the salad with the tortilla chips we had at the table. Speaking of which, with the Poblano ranch, this salad honestly tasted like a chip dip almost! The greens were chopped really finely and it become a creamy, fresh combo that was delicious with chips. As for the Chicken Tacos, delicious and filling plate of 2 tacos on flour tortillas with flavorful Mexican rice, beans, and a simple chopped salad on the side. I would have wanted the tacos to have a bit more of their own kick, but that was easily mediated with the salsa we had on the table. Again, LOVED those charro beans! read more

Lupe Tortilla Mexican Restaurant - Chicken Taco Salad with Poblano Ranch Dressing - Mexican Near Me - Houston, Texas

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What a great family friendly restaurant here in Houston. The atmosphere is loud, energetic, and welcoming. I was visiting friends here in Houston and this is a favorite spot of theirs && righty so. The food is delicious and completely shareable. We had the table side Guac with fresh chips, YUM! The steak fajitas were delicious and we shared the dish amongst the three of us && were stuffed. The large skinny margaritas (I know, ironic) were fresh and wonderful! I really enjoyed that the restaurant had lots of families and children, a great place to bring your family. Love that! A must try if in the area. read more

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We have been coming here many many times over the last 10 years. The quality of service has greatly declined with newer managers. We came recently with 4 children, each of who ordered meals off the kids menu. For some reason, one was rang up as an adult and got an adult meal. We didn't notice, and the child did not eat even half of it. When I saw it on the check, I asked the server about it, I DID NOT ask to change the check. I was fine paying for what we got, even though it was not what was ordered. I just pointed it out and questioned it. The server was extremely sweet and apologized and offered to change it- again, we did not ask for it nor expected it. A manager eventually came out after a long wait and was extremely rude and said she would not do anything. This was uncalled for, as once again, we did NOT even ask for anything. Our server eventually came back by and was very confused about why the manager acted that way as well. That should have been a conversation in the background between the manager and the server, and handled very differently. That is a great way to kill your loyal customer base. We will definitely not be back for a very long while. read more

The food is good however do not order to go service from here. My order was supposed to be ready at 5:40. It did not come out to my car until 610 and the food was cold so it was almost $200 worth of food that had been sitting out. I'm very disappointed. gringo down the road has it better it's more accurate to go service. Try them next time. read more

Service was excellent from start to finish. We had a wonderful server. She was so gracious and professional. Her name is Nesiah. Thank you. read more

Lupe Tortilla Mexican Restaurant - We had the Tex mex enchiladas and it was delicious and chips were endless. - Mexican Near Me - Houston, Texas

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I went in by myself, sat at a table in the bar area. Waited a good 5 mins for someone to come over. I got chips & salsa, no drink order, no menu, no silverware. I had to ask for a menu & silverware. I finally got my drink. The table next to me (3 people) and the table next to them got drinks, menus and silverware. I finally got a waiter to take my food order. He actually stood at the table next to me and chatted with them while I waited for my drink. Here is what I need to say, I might have been sitting alone but I tip well (when served and treated better), so dont forget about the single person. Its hard enough for someone to sit alone and eat, but when ignored, makes it even harder. Honestly, if you give the person sitting alone a little attention, you might get the best tip all night! But to treat them like they are not even there, that just horrible. read more

Been coming here for years. Never had issues but today it bothered me that an employee that has tables keeps coming to the bar and eating from a customers plate and constantly on her phone. Now she may know them but I don't think they should be doing that. read more

So good. I crave this queso all the time. I grew up with it right down the street but didn't go much because it was expensive (it is really expensive), but it's worth it. The food is very consistent, it's always good, it never makes my stomach hurt. Service is always nice, nothing worth noting but not bad. It is always cold and usually busy and loud, but if you come with people it's not annoying at all. read more

Took my mother here for her birthday last night. Worst experience we've ever had. Manager does not care and has a serious attitude. Avoid this place. Food was not worth almost $200. read more

Went for Mother's Day brunch and those pancakes hit every time!!! Got blueberry this time. Try them!!! read more

Lupe Tortilla Mexican Restaurant - Blueberry pancakes - Mexican Near Me - Houston, Texas

I am a consistent patron that will no longer be coming here. I came here yesterday with a group. My truck keys were set on the table because I didn't think that I wasn't allowed to set my keys on the table, one of the bus boys threw my keys away. The manager Cesar. Had no regard whatsoever towards the situation and pretty much said hey sorry will call you if we find it. No care in the world of how the truck is going to get taken home or how we're gonna get home. Just hey if we find them, we'll call you. Now this is going to cost me almost $1000 getting the truck towed re-keyed and the new fob. The other manager told me that he would be of help and pretty much just prolonged everything an extra night to leave my truck sit overnight. Now they're saying they can do nothing and that I have to have the truck towed even though their staff member is the one that took my keys from the table and threw them away. It's a shame to have spent so many days here and spent so much money here to be treated like this. read more

Consistently slow. Out of the two times that I've ordered to go, it's been over 15 minutes late.

I've heard great things about this place, and finally got to go. It did NOT disappoint at all, in fact it was probably the best customer service I have ever experienced. Our waiter, Ryan, was friendly and seemed happy, which is what you want your employees to have when they work. Since it was my first time here, they brought me some sample tacos to try, and the manager brought them. He was so kind, and again, he looked like he enjoyed being there, and had a nice appreciation for food, which I love. The tortillas are HUGE and buttery, they absolutely melt in your mouth. The beef fajitas are amazing, and the beef is perfect. Most places, the beef is tough and hard the chew, but this beef caused no struggle at all. This is by far the best Mexican food I've ever had, with the best workers there. If you're thinking about going here, you will not be disappointed!! read more

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Steak was great very tender ! Service was more than exceptional went beyond to help! Restaurant was very calm and traditional. Only reason I gave it a 4 star was they used to have a Green Serrano sauce that used to make the fajita over the top.But last time we went for some reason the waiter said they got rid of it. read more

Lupe Tortilla Mexican Restaurant - Mexican Near Me - Houston, Texas

We have been twice and the food has been great and the margaritas are excellent. Going to take grand daughter there tonight for her 12th birthday. read more

Lunch at 11:15, got seated and then sat without greeting or anything for 6 minutes! 2 other tables had their food in the entire restaurant. Slow and uncaring! Left at 10 minutes without seeing a single employee except the hosts. No lunch, no service, not okay!! Only eat here if you are okay with being INVISIBLE!! read more

I came for a late dinner with a friend and the place was VERY busy. In fact, it's usually always busy! This Tex Mex chain is my absolute favorite! I've never had anything that I didn't like here. Manager walked around checking on each table. Our waitress was attentive and provided excellent service. The one downfall that was unexpected is when I got my check and paid with my card. I noticed they wrote down my CVV # on the ticket. I thought that was super strange. When I asked the waitress about it, she said it's for HR purposes. Super sketchy! I did not feel comfortable with that and scribbled it off the ticket. read more

This was very tasty. We had dinner here on our first night in town, my boyfriend used to go here when he lived in Houston. We weren't super hungry so we split the tableside guacamole and a half-pound order of the fajitas with steak and chicken. I've only had guacamole made tableside maybe one other time, and it was a treat. The fajitas were also very tasty, though I'll caution that the tomatoes they serve with them are pretty spicy. My boyfriend actually forgot his credit card there that night and we called the next night to see if they had it - they did, in their safe, and we were able to stop by at 930pm the next night, even though they closed at 9pm, which was excellent customer service IMO. Overall a very tasty place and I'd come back again when in town, I believe they have a few locations, too. read more

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Lupe Tortilla, I'm about to put you back on my do not eat list! I should've been done with you when I received pink chicken 2 years ago. I specifically asked for made to order fresh fajitas when I placed my order from your togo parking area. My order came out and my chicken and steak fajitas registered at 96 to 98 degrees according to my thermal temperature gauge. I wanted my togo fajitas to hot as if I was dining in at your restaurant, and they come to me sizzling hot! I sent the fajitas back and requested hot fajitas and you guys put the same fajitas in the microwave or back on the grill which somewhat dried them out! After waiting in my car for about 10 minutes they came back out. Yes they were hot and steam was coming from the container. It registered at 135 degrees, but when I got home the chicken was dry. The beef was somewhat dry but not dry as the chicken. That was very tacky that you microwaved or tossed the items back on the grill! Caroline was very polite and understanding and she did her job. 3 of the 4 Tortillas we severely overcooked. Not good! read more

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The food was fairly decent. Overall service lacked the attention to detail. Server was on the phone with her girlfriend for over an hour. Was upset at 25 percent tip. read more

My friend and I recently went in for dinner at this location, which we do very often and I was very much disappointed. The bartender was very standoffish once questions were asked regarding the preparation of the meal. We've both ordered the same thing multiple times so if something comes out differently, I have questions. The kitchen manager came out twice, which was nice but it just seems like excuses were made. Typically the service is always top notch but that particular day it was not and will not be visiting on that day of the week again. read more

Their brunch is amazing and I don't come here for brunch enough. Everything from the huevos rancheros, pancakes, and my favorite the enchiladas and eggs are all divine. Their iced coffee is pretty tasty too! We come here often and I can honestly say I have never had bad service or a bad meal here. My daughters absolutely love coming to Lupe Tortilla and my oldest just turned five and requested coming here just so they could sing her happy birthday. Our waitress was so amazing she got everyone to come out and they put the hat on her and my daughter was so overjoyed! Thank you so much for making my baby's day so special! read more

Lupe Tortilla Mexican Restaurant - Birthday! - Mexican Near Me - Houston, Texas

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Soo good. They were packed and had to wait but did not disappoint Started with guac and chips. Hubby had burrito and I had mahi fish tacos. read more

Lupe Tortilla Mexican Restaurant - Burrito - Mexican Near Me - Houston, Texas

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The juice from the stew was good but both the sausage and shrimp were too salty. Needless to say I did not eat it. Be careful with the salt. read more

Lupe Tortilla Mexican Restaurant - Spicy shrimp and rice stew - Mexican Near Me - Houston, Texas

Located around I10 and Gessner area. Clean, well lit, friendly staff. Had the tortilla soup and salad. Very hearty broth, filled with veggies, cheese, fresh cooked chicken and cru church tortilla chips. The salad was refreshing and crisp. Nice lunch spot. read more

Lupe Tortilla Mexican Restaurant - Mexican Near Me - Houston, Texas

The manager reached out to me on this, so I can say that they are attentive to reviews. I refused their offer of a meal on the house, which was a generous attempt to resolve the concern, I will agree. However, after I refused, I then was told what I ordered was "unsuitable". The conclusion is that it's my own fault the delivery meal was poor. Perhaps they could have told this to my partner when the food was ordered. I'll withdraw my objections but cannot say that I would frequent this location. Other Lupe Tortilla locations are some of our favorites. read more

Awesome if they are on their game. 3 Pepper Cheesesteak is to die for if the chefs are on point. Hate that it has to be hit or miss.

The service was great !! The food was great . I had the tacos Al carbon the beef fajita meat was delicious. Margaritas was so good!

We had an amazing server. I should have got her name. My meals was amazing. I'm bummed that I forgot my leftovers on the table read more

Lupe Tortilla Mexican Restaurant - I think it's a chicken del Mar if I remember correctly - Mexican Near Me - Houston, Texas

I always have a great time at Lupe. This past time that I went they overcooked my egg a little bit it was still yummy all in all. This location can get pretty loud tho, especially when they get busy because people crowd the waiting area. read more

Lupe Tortilla Mexican Restaurant - Mexican Near Me - Houston, Texas

Our server Sergio went above & beyond Sergio. Was so awesome. I will be back. Thank you so much Sergio. read more

While my friend and other people were eating in this restaurant, several cars were broken into. Nobody was notified that this was happening nor were there any cameras where this happened. My friend saw her car and others and went inside and asked staff to let other people know that their cars were broken into, and they didn't, but were told this had happened times before and nothing was done about it. Cops took an hour to arrive and didn't have anything to report because nobody was told anything about what happened or saw anything. Y'all need to put cameras up and let people know what's happening and stop trying to protect the reputation of your restaurant. read more

02/08/2025 Took my daughter and her new boyfriend out to dinner, everything was really good. There were some underlying issues that need to be brought to the managements attention though. I don't like complaining, especially this evening wanting to make sure my daughter and her new boyfriend had an enjoyable dinner I had ordered the Iglesias with the braised beef! First the beef was chopped up beef fajitas, I could taste the unique lime marinade they use, it definitely was NOT braised beef and second I was only served a two enchiladas and rice only. I thought I miss read the menu but after thinking about it I looked up the menu online and it definitely says "THREE" enchiladas with frijoles and rice..NOT two with frijoles or rice!!!! read more

The place is a tex mex place. We tried the queso, navhos and shrimp fajitas. Oh and the margaritas. The blood orange were really good. We sat outside because it was such a nice night. The wait staff were very nice. Though we had to ask for salt and it was kind of weird that they don't like to give it to you because of "covid" . read more

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Hubby and I visited on July 31, 2025 around 5:30pm. Food great and came out just like we ordered (substitutes and extra cooked on chicken per request). Mainly want to write this because we had one of the BEST SERVICE experiences we've had in years. Waiter was named "NICHOLAS" and we never had to ask for refills. He brought them out automatically. Refreshed our chips, and just seemed like he was happy to be there. Very thorough. So expensive to eat out nowadays, but with service like this and great tasting food, some places are worth it. - Recommend the fajitas and queso. Will be back! read more

The take out order system is a mess. Young and incompetent order staff have fouled my order up 3 times in a row. There are better Mexican restaurants to get take from that will not mess the order up. Think twice before ordering from this restaurant. Oh yes the even double billed me for the order!!!!! Horrible service! read more

My mom and I visited today and we had a good experience. She ordered the shrimp enchiladas and I ordered a green salad with shrimp. It was pretty good! Mom was happy. Diana is an excellent server. She made great suggestions. She was very kind and attentive. We will go back! read more

Lupe Tortilla Mexican Restaurant - Happy mama! - Mexican Near Me - Houston, Texas

We just had dinner at the 249 Tomball location. Lena was the best server we have ever had. She was so attentive and personable and so kind. We all commented ti each other how it was so refreshing to have a server like her!! Food is always good at Lupe but the service is not always good. Today was exceptional! Thank you Lena! read more

My husband and I came here on Sunday during brunch hours, and it was a packed house! If you plan to eat at Lupe Tortilla on the weekend, please opt-in their waiting list on their website to save a bit of time. We waited about 30-45 mins for a table. We were sat in the far back and our waiter Parker was excellent. My husband ordered the smoked salmon benedict, and I had the carne asada & eggs. The smoked salmon benedict was a bit fishy for our taste buds, my husband's theory was it was not fresh and probably was frozen. The carne asada & eggs were a hit and my favorite. Since we were seated in the back of the restaurant that connected to the patio area, they had the AC turned on full blast. Do not forget to grab a sweater or asks to be seated elsewhere. I would come back to try other items on their brunch menu and not the smoked salmon benedict. Eekk! read more

Lupe Tortilla Mexican Restaurant - Smoked Salmon Benedict - Mexican Near Me - Houston, Texas

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We arrived at Lupe Tortilla at 4:30 to 445. The restaurant was fairly empty, but they wouldn't seat us. Their excuse was they were short of servers Lupe you need to get your act together. We left and went to La Viva and it was great. read more