Disappointed in our grooming appointment today. It was our first time at the Santa Clara location and we were so excited because this location is way closer to home since we usually go to the Winchester location. Originally, we wanted to book Elena since many reviews were raving about her experience and skills but our schedules did not align and so we opted for the any staff option and to possibly find our go-to groomer at this location. Upon meeting our groomer, she was very sweet and kind and I showed her a reference of photos and videos of what I wanted the cut to be. I also mentioned I wanted to keep the length and poofiness of the tail but trim the long hairs a little bit. The cut was waaaay shorter than I wanted it and when I asked for a trim of the tail, I didn't mean to shave off part of it. Mind you, my dog wasn't matted to begin with so I didn't understand why our groomer went shorter than what I asked for. I didn't understand what she meant by "my dog had uneven skin" that she had to shave all his hair off... Later in the evening, I noticed my dog being very irritable and kept picking at his under belly or near the knees. Our groomer did not mention anything about what I found under there. It appears to look like a part of my dog's skin was shaved off. I don't appreciate the lack of transparency on the groomers end to not inform me that my dog got injured during the groom. I don't want this groom to be a deal breaker to never come to this location ever again. I will 100% not book the same groomer. I've had many grooms from Lush Spaw that were great. I just hope that this location re-teaches their groomers about transparency so something like this never happens again. UPDATE: I received a phone call the next day with Lush Spaw about our groom and we discussed what happened and came to agreement that the groom wasn't what I normally get and they were able to resolve any issues-- moving forward. This was very important and transparent which I really do appreciate and I am thankful for. Again I've had bad grooms at other pet salons and they weren't as transparent but Lush Spaw has proven that they are willing to learn and improve. I hope our next groom will be much better than this one. read more

Lush Spaw - Pet Groomers Near Me - Santa Clara, California

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First spa day for Winnie! She looks amazing and smells so good . Thank you for treating her so well! We will be back!

Took the kid here to get a lush bath with face, feet and fanny add on and what a great experience! She loved it so much she did not want to leave! Thank you Lush Spaw Santa Clara and Stephanie! We'll be back soon! read more

Lush Spaw - Feeling fresh, bathed and groomed - Pet Groomers Near Me - Santa Clara, California

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This review is long overdue! We have been going to Elena for quite some time now. We first met Elena at the Winchester location, then followed her to the Los Gatos location, and now the new location here in Santa Clara. We absolutely love Elena and her work. Our goldendoodle loves her so much. He gets so happy and excited when he sees Elena. She does an amazing job every single time with both her grooming skills and the way she is able to handle the dogs. We love the way she makes our furbaby look after every groom appointment. We've never been disappointed. Thanks so much, Elena for the fabulous work you do! You're the best! :) read more

Lush Spaw - Charlie is always happy when he has his date with Elena. Hehe! Full groom by Elena. - Pet Groomers Near Me - Santa Clara, California

Love bringing my baby to Lush Spaw! We previously frequented the Winchester location, but were pleasantly surprised when a location opened up closer to us in Santa Clara. Pricing is always straight forward, time estimates are always on point, and every staff member we've interacted with is fantastic. They do a great job which shy/nervous babies too! read more

Lush Spaw - Fresh spring cut for Maddy! - Pet Groomers Near Me - Santa Clara, California

I have been going to the Lush Spaw on Union Ave for a while now, but my groomer Elena moved to the Santa Clara location so I followed her there. Thanks Elena, you always make Buster look amazing! read more

Lush Spaw - Pet Groomers Near Me - Santa Clara, California

Stephanie was amazing with my nieces dog cici. We went in thinking she was going to need a muzzle and we were definitely wrong. She was so great with getting her nails trimmed read more

Elena is awesome with my maltipoo! When I drop off my dog, Elena always checks on how I like the last length of haircut and how I want to adjust my dog's length/haircut. My dog always looks so cute and smells so clean after. Also...Elena sends the cutest pictures after! read more

Lush Spaw - Pet Groomers Near Me - Santa Clara, California

This is my first time visiting here, and They cut my dog's paws and bleeding a lot. I wish they can practice more. Don't hurt any dogs. read more

Lush Spaw - Pet Groomers Near Me - Santa Clara, California

Elena is simply the best -- hands down, no contest & never taking my Teddy to anyone else! I've been bringing my fur baby Teddy to Elena for his entire life slightly over three years, and every time he leaves looking like a million bucks (and wagging his tail like crazy). She's not just talented at grooming (which she absolutely is) -- she's also a sweetheart of a person, kind, patient, and loving with the dogs. My little guy is always so excited to see Elena and greets her tons of kisses. I swear he knows when we've arrived - he gets so excited in the car! Every cut is perfect -- she pays attention to the little things like trimming the face just right, smoothing out his coat, and making sure he's comfortable. He always smells fresh and looks like a fluffy dream. Plus we get tons of compliments on Teddy's grooming when we're out and about after he has been to see Elena. Elena is absolutely amazing and has been a total blessing for us! read more

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Elena is the best! We have been with her since she was at the Winchester location. She truly cares about the pups and is super accommodating with scheduling. My dog is really comfortable with Elena and literally jumps out of my arms to her. The grooms are always great and my dog loves it so it's a win win. The Santa Clara location is really clean and has ample parking. Nothing but great things to say about this location! read more

Lush Spaw - Puppy bag!!! - Pet Groomers Near Me - Santa Clara, California

Elena is the best groomer a dog mama could hope for. Toby is always happy to see her. Even though he has really disliked having his little feet groomed, Elena has worked with him to overcome this. My little senior pup trusts Elena and so do I. So important to find the right person to groom your dog, and I feel so lucky to have found Elena. The grooms are quick and he always looks perfect. Thanks for treating Toby like your own! read more

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I am beyond excited about this new location opening! It is conveniently located, and everything is new and clean .On top of that, our favorite groomer Elena is working here!! We've been seeing Elena for almost a year for my one year old mini golden doodle at their union location. Elena is amazing with all dogs, especially with doodles. My pup loves going there, all staff are super friendly. Yay! Can't wait for our next visit :) read more

Lush Spaw - Pet Groomers Near Me - Santa Clara, California

Great care for my doggies! Thank you for amazing service. I will be back, my new neighborhood groomer.

I took my dog here when he had severe matting, and the groomers here were so gentle with him! They did have to shave him down, but he had minimal to no cuts when the grooming was finished and he was still such a happy boy after it was all finished. She did a great job and even pointed out that something may have gotten into his skin and irritated it (something I wouldnt have been able to spot prior to grooming). I appreciate the attention to detail ‍ read more

Elena is an exceptional groomer and has consistently done a fantastic job with my Bichon Poodle, Kona. She is kind, professional, and always takes the time to listen to my requests. I truly appreciate the thoughtful advice she offers for Kona's itchy skin, and the extra touches--like the adorable bandana he leaves with--make each visit even more special. We are loyal to Elena and highly recommend her to anyone looking for top-quality grooming and personalized service. read more

Lush Spaw - Pet Groomers Near Me - Santa Clara, California

i've been taking my pup kyla to lush spaw for a few months ever since i moved from LA and i'm so grateful to have been recommended to Elena. she's amazing with kyla. her tail starts wagging the second she sees her and that says everything. the haircut always turns out perfect and Elena is super gentle and kind. she's someone i really trust with kyla and that means a lot. i couldn't recommend her more! read more

Lush Spaw - by Elena - Pet Groomers Near Me - Santa Clara, California

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We've been taking the pups to Elena for 2+ years now and we couldn't be happier! She always gives the best cuts for our babies and I'd highly recommend anyone to book her! You won't regret it read more

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Followed Elena to this location! Always so helpful and lovely with my Toy Poodle I appreciate the transparent fees ahead of time. read more

Elena is the best!!! 10/10 have used her for all of our dogs. She is concise, gentle, and our dogs LOVE her. The cut comes out beautifully each time. read more

I had such a great experience! They did an amazing job grooming my baby leo. He came out looking so clean, fresh, and well taken care of. The whole process was super smooth and they were quick without rushing the quality of their work. You can tell they really care about the pets they work with. Definitely coming back and highly recommend to anyone looking for a reliable groomer! Even our past grooming sessions had been lovely! We had Gustavo(?) this time and he did great! read more

I needed a last minute bath and brush out for my 1yo poodle puppy before a family party, and Isis was super nice in listening to my dog dad concerns. I appreciated so much! read more

Thai always does a great job with my dog, Cooper. Cooper is a mini Goldendoodle with very curly hair that can easily get matted, but Thai has never given us the "we need to shave him" talk. She always tries her best and is incredibly patient with him. As a dog mom, I truly appreciate that. read more

So happy we found this location. Elena does an amazing job on our cockapoo. She is very kind and answers any questions you have. My pup gets excited to get groomed. After her first groom, we were sent photos and now we have something to reference moving forward! read more

This place is really great. front desk staff is very friendly and welcoming and the groomer herself was absolutely incredible. Isis if you're reading this you absolutely killed it. My dog louie looks handsome, smells great, and im sure he's happy to be clean again. thank you Isis and thank you Lush Spaw i will be coming back again no doubt!! read more

We have been looking for a good groomer after 3 bad experiences using groomers who come to your home in their truck. We were so very happy to finally find Lush Spa. Elena gave our pup the love, attention, and great cut we were hoping for. And "Gigi" was not at all traumatized this time like she was after her last groomings. So a huge thank you to Elena and the caring staff for making the experience such a good one! We are very pleased! read more

Lush Paw is a fabulous place for grooming your dog. It is wonderfully safe, clean and professional to leave my beloved furry baby to be groomed by the experts. I especially trust and like Gustavo, but all groomers are fantastic. Prices are the best in town! read more

Love love love Lush Spaw. Our boy Ollie always comes back fresh and clean. The staff are super friendly as well. Highly recommend

Isis and Stefanie are always the best and I use them for my two doodles. The dogs remember them and are not afraid like they were with the previous groomer. They also pay attention to detail and really do a fabulous job again and again. read more

My friend recommended Elena and after hearing how well her dog did with her I scheduled an appointment. I was hesitant knowing how anxious my little guy is, but after picking him up he looked great and I felt like he was calm... Proof of it was the photo she sent me afterwards sticking out his tongue! Which I know he only does when he's comfortable. His coat was so even and I was surprised she was able to do a nice cut, since I've been grooming him and know how much he squirms. As a dog owner it's so reassuring knowing you're getting the services you pay for and that your dog can feel comfortable. Thank you Elena! We will be seeing you soon read more

Lush Spaw - Cheetos - Pet Groomers Near Me - Santa Clara, California

Satisfied!!! Moved here from Winchester location because it's closer. Heather took care of the grooming for my little one and showed her a picture that I like and she did it the way I wanted and definitely will be back! read more

Lush Spaw - My baby - Pet Groomers Near Me - Santa Clara, California

So excited Lush Spaw has a Santa Clara location now! Elena did a fantastic job grooming my dog. Plus they gave us a cute goodie bag filled with treats for my boy. Super friendly, professional, and great customer service. Highly recommend! read more

Lush Spaw - My dog - Pet Groomers Near Me - Santa Clara, California

I have been taking my doodle, Luxie, to Lush Spaw for almost two years now. This is the third location that Elena has went to and I have followed her each time! My dog loves her and she does a wonderful job! read more

Ghostie had the opportunity to get groomed by Elena @ the new Spaw location. Left ghost looking brand new, trimmed wherever needed to be trimmed. Overall great experience. read more

Lush Spaw - Pet Groomers Near Me - Santa Clara, California

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Pretzel always looks so cute when we pick him up! Elena does such a great job! Can't wait for his upcoming appointment!

Two years ago, we were in need of finding a new groomer for Mochi. We tried out Elena at Lush and never looked back!! Elena has been incredible with Mochi, especially as he is a 15 y/o senior doggo. She always provides great service, is prompt in communication and is consistent with her amazing grooms! Somehow, she always manages to make our grumpy old man look like a cute puppy! 10/10 would recommend Elena for your dog's next groom. Thanks, Elena! read more

Lush Spaw - Pet Groomers Near Me - Santa Clara, California

Took my 2 fur babies (Sophie & Tommy) for their grooming and Elena did an amazing job! Service was great and prices were very transparent & fair, which I loved! Definitely will be back soon! Overall amazing experience read more

Lush Spaw - Tommy - Pet Groomers Near Me - Santa Clara, California

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Elena is so caring and kind! She takes great care of Apollo each time. She has a calm and soothing presence about her which translates into the care she gives him. I recommend Elena and Lush Spaw to all my dog owning friends. read more

I've been taking my dog Churro to Lush Spaw for almost 2 years now and always do an amazing job. Elena has been grooming my dog at all 3 locations (including Santa Clara now) and she crushes it every time! The staff are always so helpful and kind, it's an overall great experience. I highly recommend Lush Spaw! read more

Lush Spaw - Pet Groomers Near Me - Santa Clara, California

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My pet was groomed by Elena. My dog was properly groomed. She is fantastic and someone who I would recommend. read more

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