I had a water heater leak in my garage that caused water damage and some mold because of that. Alex…read moreand his team from Otter Water Restoration came right away, set up drying equipment, removed the damaged drywall, treated the area for mold, and rebuilt everything beautifully. They were professional, honest, and kept me updated through the whole process. You'd never know there was a leak -- everything looks brand new now. Highly recommend!

Had an emergency on a Sunday evening and contacted so many people but they were either super…read moreexpensive or closed. I came across Otter Water and immediately contacted them. Alex answered immediately and gave VERY reasonable rates. He arrived to my house promptly and got the issue taken care of immediately. This guy is very reliable and super helpful! I 110% recommend his services and would definitely hire him again for future work. Thanks, again, for your awesome work!

From first call through actual service, they are very thorough, timely, friendly reminders, very…read morenice about my calling and changing the items to be cleaned, and then changing the date. George was our technician and he was friendly, on time, explained things completely, and did an AWESOME job! We used them maybe four years ago and I can see why I called them again. They are now the only ones we will ever use. Our neighbor saw the great job and he hired them on the spot and they were out a couple days later. You can't go wrong with them. Plus, steam is the healthier option compared to using chemicals on your carpet that you walk and sit on and breathe your steps all the time.

SoCal Steam Clean is the best. The way that they run the business is no-nonsense manner, they are…read moreflexible with scheduling, the crew is on time, they're responsive, friendly, and most importantly they do a thorough, efficient job. I've used them four times and I'm always impressed. I highly recommend. The value is great for the money.

Their water damage restoration crew was on site within hours and did a fantastic job getting my…read morehome back to normal. You guys are the best - life savers ..! Highly recommended to contact Green Planet Restoration.

It's one of my worst nightmare. Finding mushroom growing out of my ceiling. I didn't know this was…read moregoing to be Last of Us situation happening in my own home! I did have at least 6-7 companies come by to pitch their thing, what's gonna happen, how much it was going to cost. In the end I ended with this company and I have zero regrets. Thankfully, I had the best people to get this situation resolved quickly. I worked with Arturo Ramirez (from San Diego)'s team from start to finish. Arturo came to give an assessment of what is going on, what needs to be done, and when they are going to do so. The preparation they did before the work was amazing. I have carpet upstairs and they put plastics on everything so there would be a minimal cleaning in the end. Arturo communicated with me on everything they are working on. After all done, they cleaned everything, they put back my toilet with no issue, the walls are painted and textured. I didn't think that they were cutting any corners or trying to get it all done and get my money and be out. Only small issue I had was the communication about the invoices with their accounting team. I had to call them multiple times to get it updated since I needed the bills split between HOA and me. But in the end they got it all figured out.

We had a great experience with Fusion Fire and Flood, especially working with Alfonso and Cristian…read more They were courteous, punctual, knowledgeable, and very friendly throughout the entire process. They kept everything extremely organized and clean, and showed genuine care and attention to detail. During what was a very stressful situation for our family, their professionalism and support made a tremendous difference. Alfonso and Cristian truly went above and beyond. They absolutely deserve to be recognized, and anyone who has them as their demo team is very lucky. Highly recommend!

Very knowledgeable and without Charles workers Christian and Angel job wouldn't have gotten done…read morethanks again. -Robert palma

I cannot recommend Smart Dry Restoration & Plumbing enough! A good friend of mine recommended…read moreJustin's company, so I already knew he had a great reputation, but seeing the work they did on my parents' bathroom remodel completely blew me away. He took the space to a whole new level. The team was professional, clean, and respectful of my parents' home throughout the entire process. Justin and his team are honest, hardworking, and absolute pros at what they do. My parents are thrilled with their new bathrooms. If you want a contractor you can trust to deliver perfection, call Smart Dry Restoration & Plumbing!

I've used Smart Dry Restoration twice already (my house and rental) and both times they have…read moreprovided excellent service! The first time they came out was because I had a flood in my kitchen. I was so stressed out but these guys took care of the problem like true professionals and I couldn't be happier. At the rental we had a mold situation and they helped us there as well, quickly and efficiently. This company is reliable, trustworthy and worth every penny!

Water damage and mold remediation are words that a homeowner never wants to hear, and the…read moreuncertainty of how extensive the damage might be can cause many sleepless nights. We had a situation where we found water damage from our refrigerator water dispenser tubing underneath a built-in fridge that got into flooring, dry wall, and adjacent cabinets. We also noticed that the floor in a different room had been warped for awhile, and finally connected that there might be a slow leak. We had multiple bids come out to assess the situation, and West Coast Restoration was by far the most competitive bid. We dealt primarily with Albert for the project management portion of the process, and he was communicative by chat and by phone, explaining the whole process in a reassuring fashion to me and my partner. Askia and Chris were the ones who did the initial assessment, and they also were the ones who came out to do our project. They were incredibly timely, courteous, took time to review and explain each step of the process of what they found, making a headache of a situation a lot better. Honestly, the customer service that Albert, Askia, and Chris demonstrated was above and beyond the other two companies that came out, and having a competitive price to match really sealed the deal. Askia and Chris did a fantastic job on the remediation, which took approximately a week across two different areas, which included removing glued-down wood boards. They were very careful in setting up containment and cleaning up afterwards. Everything was completed on schedule, allowing us to move to the next phase. I hope I never have to use them again... but if I ever need remediation, I know exactly the company I will call. A shout-out to Nathan, the owner as well, for having such a fantastic team!!

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

I canceled the service today, not because of Angel or SoCal Flood, it's because my wife is burning…read moreout, and it's high possibility we cannot claim the insurance due to unclear water source, no active leak... Angel is very responsive and try to help, he comes estimate on time but the situation is different from what we guessed, so my wife would like to take care of cleaning by ourselves in the end. Now I am waiting for Angel's boss to reach me out and see if any fee occurs during this visit, I know most of the company do free estimate, but I am willing to pay for good service, just hope not too much, haha. I will update how much be charged later~

In January 2026, I had a water leak coming from the upstairs unit downstairs into my master…read morebathroom of 50 sf. It was a small leak, trickling down from my light fixture. I told the neighbor right away, and she stopped using her shower until we could fix the problem. I filed a claim with my insurance... This company did a moisture test, dropped off one dehumidifier, and three air movers/fans. Then, they picked them up a week later. That is all they did. $7407.82?!? I would just say, PLEASE, PLEASE, think twice about letting your insurance (Homesite/AFICS) pick the contractors and handle the invoices. Once they pay the maximum allowed, they will wash their hands of it and will not help if you have questions regarding discrepancies with the invoices. If I had not been stuck with the remaining balances due, I would have never asked to see the billing estimates, and never would've noticed all of the inflated charges. My biggest gripe here is, do not charge for items or services that were not installed or completed, regardless if the insurance pays or if the homeowner pays out of pocket . Honesty and integrity are important. I will post the estimates and pictures here. I am filing a complaint with the Better Business Bureau as well.

Nathan and Angel were patient,kind, and answered any questions that I may have had regarding the…read moredemo. Courteous and professional.

We unfortunately had a busted pipe behind the wall that spread water behind the master bathroom &…read moredown to the garage. This company was recommended to us and now we know why. Ryan first came to do the assessment. Super informative and reassuring. Easy to communicate with for sure. On demo day, which was looooooong. Giovanni along with Nate and Raudel's crews were great to work with. They were efficient, polite and kept me assured that they would take care of things and updated throughout the process especially since I was dealing with all of this while my spouse was on a work trip. When I had my spouse on video call to see the progress, he said their work was clean. We've worked with other companies for demo but these guys were wayyyy better at it. When it was time to pick up equipment after drying time was over, Gio again kept me informed with what stage of the process we were in and what'll happen next. We still have a ways to go to get back to norm but these guys have been good to us since the beginning of the process. Definitely recommend!