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Maddie's Boba Lab

4.0 (18 reviews)

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Aleena A.

I got a half sugar Jasmine bubble tea. The staff was very nice and friendly, even offered to adjust sugar as needed. Better to come back when I'm in the mood to indulge but there was a nice jasmine fragrance! Really happy to have boba in the station.

Iced Jasmine Boba Milk Tea
Zhou G.

The Rose Lychee Ade with lychee jelly is perfect for spring-- light and refreshing. I went with 50% sugar and it was spot on. The iced jasmine boba was light and floral. The best part were the soft and chewy bobas. The shop can be a little tricky to find but it's located between tracks 17 and 18 near the LIRR station.

Boba
Mike C.

Lenny and Katelyn provided excellent customer service. They helped me decide on a drink, made it with proper handling, and served it with a smile. They have a nice variety of drinks and ingredients. Beautiful vibe and ambience. Will definitely come again!

The milk is curdled in my drink.
Dani H.

I tasted it and it seemed off, the. I noticed what appears to be curdled milk floating in it.

Chauncey W.

I spotted this and went in spur of the moment. I was caught off guard by the $$10+ price for a single drink but went ahead anyways. Even though I went with regular sugar level when asked, it wasn't sweet at all. The tea flavor was quite strong. More so than any other milk teas I've ever tried. That combined with the lack of sweetness made it a not great drink to be honest. The popping boba were good. The milk seemed fine. The place was clean and nice looking. The employee was nice. The drink just wasn't very good.

Delicious drink for the ride home.

Delicious drink for the ride home. Tasty. Beautiful store and great friendly service.

Pretty good!
Davidson H.

Really nice workers. Pretty new and good location! I enjoyed my Oolong Milk tea with grass jelly.

Menu with very descent priced items!
David N.

I swear this shop has to be the best place I've been in Penn station to date! The staff is very knowledgeable of all the items and give great recommendations of drinks. I stopped in with a cup of coffee from another shop and they told me about their lineup of coffee and gave me a sample. The coffee I had in my hand from another shop I actually threw that one away and kept drinking the ones they gave me to sample. I had an $8 cup of coffee from another shop and THREW it away for their coffee that was $3.50!!!! I highly recommend giving this place a try you will enjoy it just as much as I did!!! BEST COFFEE ON THE CONCOURSE!!!!

Siu Y.

Best Bubble Tea Ever! I went earlier with my mom and when I received my cup it had a drawings on it. Also the boba was very good, the tapioca pearls are very chewy.

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Review Highlights - Maddie's Boba Lab

drinks are pricey but still affordable for the location which is penn station.

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Pinkberry

Pinkberry

3.3
(556 reviews)
0.4 mi
$$

Ordering frozen yogurt at this Pinkberry was one of the most horrifying customer experiences I've…read morehad. When I walked in, I immediately went to the display showing all the toppings. I've never been to a yogurt store that makes you pay a set price first before selecting toppings, which also means toppings are limited based on the yogurt size (something I only realized later after looking at a picture I took in the store). The employee who was supposed to help me immediately gave me attitude, as if I was supposed to already know all the "rules" of the store. I said nothing that would have warranted that reaction -- I simply went over to the display. At the register, I scanned my rewards app then couldn't find the card reader to pay. After about 20 seconds, I realized it was sitting on top of a case of water bottles (pictured). The topping limit signage was also placed off to the side of the register where customers wouldn't naturally see it -- it wasn't even on my side and was partially blocked. I only found this out when I went up to the counter after I got my yogurt. While choosing toppings, I asked how many I was allowed, and she responded, "How many toppings do you think you're supposed to choose?" with a noticeably rude tone. When I chose cookie dough as my fourth topping, she only gave me a few pieces, dropped another on the counter (pictured), and ignored it. The cookie dough topping was stale too. I also noticed she did not seem to treat other customers the same way. I eventually went back to the register - I asked her if the yogurt was actually strawberry matcha because it tasted like vanilla. I also asked about her rudeness because I genuinely didn't understand why I was being treated that way for asking simple questions. She said the information was "on the wall," even though it was difficult to see. I actually ended up apologizing earlier because she made me feel like I was burdening her. The only personable thing she said the entire interaction was that I didn't need to apologize, but the tone still felt unfriendly. Two customers sitting nearby ended up leaving without ordering. I understand it was Super Bowl Sunday and she appeared to be working alone, which may have contributed to stress. Still, I left feeling extremely shaken and even spilled yogurt on my jacket afterward. I would not return to this location. I used to come to this location sometimes, but after this experience -- and a previous visit where I ordered a tea and received very little -- I would not return.

Froyo used to be the thing and Pinkberry was probably the one that started it all. Now most of the…read morefroyo places no longer exist but Pinkberry is still around, this says something about Pinkberry. I must say the tart taste is unique and it is our favorite. We still enjoy it, but seems like the toppings were not as good. The service was not bad but so-so. If you like froyo IMO this probably is the best tasting one.

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Small (Original & Mango) With Toppings
Small (Original & Mango) With Toppings
Small Frozen Yogurt with Toppings
Small Frozen Yogurt with Toppings
Menu

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Ho Ho Té

Ho Ho Té

4.0
(204 reviews)
0.8 mi

Staffs were friendly. There are bubble tea, and food you can order from here. I ordered a regular…read moreKorean Hot Dog which was $4.99. There are tables and seats where you can sit and enjoy your meal here. Service: 4/5 Food: 4/5 Ambience: 4/5

My bubble tea crawl continues throughout NYC attaining my favorite default grass jelly loeng4 fan2…read more涼粉 choice topping. Ahh, grass jelly loeng4 fan2 涼粉 is my childhood favorite dessert and summons nostalgia! It is my mission to search for bubble tea businesses that offers grass jelly as a topping for my primary reason to patronize. It was abundant which filled one quarter of my medium sized drink. The grass jelly topping is New York City standard priced at $0.50 at least there is sustainability and a sense of normalcy. I requested regular ice, but the entire ice dispensed disappointedly melted and the drink became room temperate. Heat wave medium $6.00 Passionfruit green tea with grass jelly, 50%, light sugar. The drink alone was good quality. While scanning the electronic menu the drink names appear very comical and not business appropriate as well as this bubble tea business name Ho Ho Te. The sound speakers is boisterously loud blasting music directly at my face by the ordering counter. The cashier associate was 90% inaudible of her customer service questions due to the boisterously loud blasting music as I had to fight loud vs. loud by blurting loudly several times: "WHAT?" Why would a business intentionally place sound speakers in front of a ordering counter station where customers must communicate their food/drink orders? How can customers place their drinks orders with clear specific description/instructions only for the cashier associate to inadvertently obfuscate by misinformation because the message conveyed was utterly misinterpreted? Communication is vital for ordering and order fulfillment accuracy in the food service industry! The cardboard paper straws available are environmentally sustainable friendly for biodegradable and compostable. However, these cardboard straws taste AWFULl!! The drink selection is very limited menu compared with other bubble tea competitors. Disappointedly there is no Jasmine green tea on the menu. There are some food items. Takeout menus are available for grabs. Loyalty card is available which also serve as business card where the back is printed in gold foil. This business is very accessible by MTA NYC Transit at Port Authority 42nd Street's A, C, E trains and buses near the peripheral of Times Square.

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Summer Special: Slushes~ Mango, Lychee, Dragon Fruit and Strawberry, free cream cap!
Summer Special: Slushes~ Mango, Lychee, Dragon Fruit and Strawberry, free cream cap!
Black milk tea ft papee straw!
Black milk tea ft papee straw!
Matcha soft serve with red bean

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Matcha soft serve with red bean

Maddie's Boba Lab - bubbletea - Updated June 2026

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