I went here today with family. I was disappointed. I was asked to purchase a card so the kids can play arcade games, They put all the credits for the arcade on one card, sent me to another register by the laser tagging which is on the other side to have them separated for the kids, that took 25 minutes standing in line..the kids played for a bit, Then we got hungry, we went to section where we had to wait to be seated, we decided to wait it was about 5 minutes, they sat us down and we waited 20 minutes and no one came around, so I got up and asked the person behind the register and said "are we supposed to wait for a server or can I order here" ..The man responded and said " I will have a person some to your table right away" we Waiting another 20 minutes at this point i was frustrated with this place so we left..I spent about over 200 dollars on games in just 30 minutes because it's so expensive just for arcade games, not to mention half of them were out of order or not working... I would not recommend going here again. It is as not even that busy.. read more

Lots to do, love the pizza ice cream parlor. This place is awsome for kids and parents. Atmosphere is great. read more

Main Event Gilbert - Lots to do and eat - Bowling Near Me - Gilbert, Arizona

Don't waste your money here. Our family of 5 visited on 24 July 23 during a family vacation. We were very disappointed in service, arcade games, VR and laser tag. All of the VR that we attempted had issues with the headsets, either didn't work or didn't fit (no adjustment so if your head was on the small side, someone had to hold the headset so you could play with both arms!). Over half of the arcade games we played charged credits, but didn't work. I can't count how many times I had to ask for credits back because the games didn't work. We bought the additional Story room...very lack luster for what we paid. Awful experience! This was a one and done kind of place! The only reason I give this place a one star is because the place was nice and clean! Bartender was super friendly while we enjoyed billiards and shuffleboard. The only things that really worked well. Very disappointed for the amount of money we spent. read more

Went to Main Event to celebrate my friends sons birthday today. We came on a Saturday so it's packed and the wait time for a lot of stuff was about an hour wait, which is normal. They will check your temperature upon arrival and masks are required. The reason for the 2 star is as I sat in one spot waiting for my kids. I never once saw anyone come around and sanitize the arcade area after the players are done. I cant speak for any other area but with Arizona's Covid cases, I would expect Main event to do better. People are are in line trying to get to the register and they are literally back to back and not 6 feet apart. Once you get to the register, there's no plexiglass protecting the employees from the customers. Please do more Main Event to protect your employees and customers read more

My son and i went here for a birthday party and we have never been here before. We absolutely Loved it! We spent almost 3.5hrs there. My son now loves bowling and a ton of fun games for the whole family and the food was delicious! I ordered and cobb salad and it was out quickly and the taste was phenomenal! We will definitely be back to experience more! Thank you! read more

Main Event Gilbert - Having a Blast Bowling! - Bowling Near Me - Gilbert, Arizona

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Donovan is a king. He was super friendly and served the best drinks. We had a great experience.

This is a review of when I visited Main Event towards the end of May. First, it's a nice place, no doubt, clean, as it should be as it's a new place. But be prepared to bring a bunch of money, you'll need it. My son and I bowled for an hour, with 2 shoe rentals, $31.80 for the hour. It was fun, the lanes are great, with great animations. After bowling we hit the arcade side. I bought a card for $20, thought it would be enough for a little while for both of us, but mostly him. I was so wrong! Every game is over $1 each, even for a video game that ends quickly. In total, $66 for games. And this was gone in a little over an hour. If you have a couple kids, and want to stay more than an hour, bring at least $100. It's a nice place, but expensive. If you want games, go to Castles and Coasters, it'll be cheaper. read more

Their $15 "unlimited" bowling and laser tag is not worth it. First it's not $15 as it doesn't include shoes. Then the bowling only allows one one hour at a time, then you have to move all your shoes, food and drinks then get back on a new wait list to bowl again later. They actually stop you mid game. Just read the fine print read more

Decided to try the Gilbert location tonight. Never been before. Won't ever be back either. We waited at our table for 20 minutes. No one ever came. Not even with water. The hostess left her station and went to the kitchen area. I could see her telling them we had been waiting a long time. It didn't matter at all. A manager walked past our table to the Offices twice. Never once seemed to notice we were just sitting there. We finally left after 20 minutes of being ignored completely. It was only our 30th anniversary and we decided to give them a try. read more

Each time I come here I have an amazing time and so does my family. I enjoy the laser tag most of all. I love bowling but usually get bored waiting for my turn, so having a full arcade steps away makes for an amazing experience. The last time I went, my husband and I left the kids at home and just did the one hour special of playing as many games as we wanted. We had a great time and I can easily say it was the best date I have had with him in years. I highly recommend giving this place a try. read more

Tristan was a great server. He was great with our kids. Drinks were refilled all the time. Manager even checked on us. Thanks again.

service is terrible bowling is overpriced waited 20 min for chicken tenders by the time we got them out our game was over

I have been here a couple times usually on a weekend. This time we went on a Tuesday around 5pm for my son's birthday, there were about 12 of us. We bowled, played in the arcade, did the zip line, ate, drank, played pool. Pretty much everything. The girl at the counter was very helpful and explained everything well and even suggested better priced options. We ordered pizzas and a bunch of appetizers to share. The waitress was very nice, checked on us and the food was correct tasty and served quickly. Everyone had a great time. There were very few people there in comparison to weekends so I know that made things better for us overall. Def recommend a weekday over a weekend. read more

Such a rip off! Not worth the money at all. Don't waist your time. Told me wait time for bowling was a 2 hour wait when I checked in and 1.5 into our wait they said it would still be another 2 hours. Ridiculous! Game cards are super expensive! read more

The plush toys are so tightly compacted u can't win and I wanted to order food but no one helped me even though so many people were there working and all the tables were so dirty and no one checks if u need a refill or want to order more food read more

Took my kids here on Saturday and expected it to be packed and there to be a long wait to do everything. To my surprise, it was the opposite. We put our name in place to bowl, ordered some food and by the time our food got delivered, we where ready to bowl! They brought our food to our lane so we could eat and bowl. The food was okay, but what do you expect, it's just one of those things. The kids had a blast running around and playing games. My oldest loved the laser tag. My only complaint is that some of the staff was rude and slow. But hey, that's life. Pricing isn't that bad. It's about average for a place like this. Would go again in a heart beat! read more

I wish I could leave 0 out of 5 star review. Went wife my wife for some food and bowling. Everything was dirty. Had to ask multiple people to place an order. The nachos were horrible, came out cold and the poorest quality of ingredients. Staff was not friendly. Multiple machines were broken and everything appears old. We would have left had we not made a reservation and pre paid for bowling. Save yourself money and time and go somewhere else. I could be less happy with the experience here. read more

We had fun with the games. I would not eat there. Pricey and not very good. The staff was more interested lighting candles, placing them in shot glass and then putting a glass over it. Seriously no idea what they where doing but they were not worried about our food. Never saw a manager. read more

At first glance you would think this would be a top of the line arcade. Newer games. Looks like a Dave and busters. However, the games are overpriced and only work maybe half the time. I had to flag down an employee thrice for credit refunds. First was for a beat saber VR game which I couldn't even play because the knob on the headset wouldn't tighten. Second was the terminator shooting game in which the reload button didn't work, third was for the beer pong game which wouldn't start after I slid the card, twice. The guitar in the guitar hero game had four buttons that didn't work but by that time I just said screw it and didn't get a refund for those credits. Overall I wasted probably about 40 credits. A few other comments, the place was understaffed and they clearly are not taking Covid seriously because there were several customers walking around playing games with no masks. I will never visit this place again. read more

What a great addition to Gilbert! Bowling, Lazor tag, Ropes course, pool tables and tons of Arcades. There is something for everyone. The food is tasty too. read more

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Half of all the arcade games here are broken or beat up.. Only come here for bowling.

GREAT place to hang out with friends, a date, to just have fun! Love the atmosphere, staff friendly, great food and drinks!!! Pricing reasonable read more

Standing at bar for a while at one of the customer stations. Bartender, Charlene, looked at me several times but didn't come to help me, no one at bar for the longest, then a group of people came up to bar and she helped them, so I sat there and waited, asked another employee to help and she told me to just go to bar and that they would help me. Stood behind that group to get help then she went and help another couple that walked up to where I was previously standing. I don't understand. read more

socialmedia@mainevent.com said they'd forward my complaint to the local GM. And 11 days later still no response from anyone from the Gilbert location. read more

Overall it was fun. However we were told there was a 30 minute wait to bowl and an hour later we finally got a lane. Food was good but games were expensive. Would come again but be sure to plan extra time for bowling. read more

The staff and service are poor. I was simply trying to reserve a lane, and the lady at the desk was rude and unhelpful.

Every time we go here there is always an issue. Usually it's our food always comes out wrong or takes way too long. Tonight, i go to close out my tab at the bar and what should have been 25 bucks was 50. Multiole things on my tab that were not ours. All the bartender said was " well that wasn't me, someone else rang those in". Then the manager asked if it was our friends stuff. No because it was just my boyfriend myself and my 7 month old. They didn't feel the need to say sorry, take a drink off the bill or even the cheese curds that took an hour to get. When I got home I checked my bank statement and somehow got charged 3 transactions when I should only have 2. They sure managed to get me to pay the 50 for their mistake. I'm beyond livid with this place and now I have called 5 times and they dont answer the phone during their business hours. This place is terrible, Top Golf here we come for our weekend dates. read more

The boys and I pulled up to main event one night to play some laser tag and arcade games. Laser tag was hella expensive but the teams were super fair. My 6 year old son had a blast. We then went to the arcade to play some games. Arcade was kinda pricey but nothing compared to flipside. After the arcade we went to cash in all of our tickets. We had over 2,000 so the boys decided to cop a nascar beer helmet. It was one of the jawns with the tube that feeds beer into your mouth. This place would get 4 stars if our beer hat didn't get stolen at a party later that night smh. read more

We spent $50 to enjoy playing some games on my birthday only to find half the games didn't work. When we let staff know there was no reimbursement. Also the points we earned didn't register to the card. When I tried to contact them about this via their website, it just kicked back an error message. Apparently they also have their staff run their site since it too doesn't work. Save your money and go elsewhere. read more

Honestly, I'm not one to come on here and complain, I just push past it. But last night was unacceptable. There's was a group of us there last night celebrating a birthday and it all started off with waiting for a table, once we got one, we we're trying to figure out how many people were gonna be there. So a group had just left and the girl offered us the three tables they were at and then seemed irritated that she had to clean this table. Not only were workers walking through our group but did not say excuse me or ask us to move a little bit so they could walk through. I was ran into by a worker and she threw her arms up and gave me a dirty look like it was my fault. I was just standing there and I did not know she was walking to go around me. Also, another worker had just walked through our group and almost hit a couple of us with his cart he had, no excuse me, no nothing. The girl waiting on us that night seemed like she was just very irritated and did not want to deal with us. I'm just so irritated and cannot believe that the customer service there was that bad. I get it, people suck and you work in a busy place especially during covid but that was just unacceptable. read more

I was bowling with my kids and we had Lauren as our server. She was so fun and we're so good with my kids. The food was delicious! The cheese dip was my kids favorite and was plenty for all of us! Definitely will come here again:) read more

It's fun enough and for $15 per person (as long as you're there before noon) it's totally worth it. However, the service was only so so at best. Stood at the pizza line while 4 clerks looked at me and my daughter for 10 minutes. They advertise pizza by the slice, but we were told if my daughter wanted cheese we would need to buy a whole pizza. I imagine this would have been the case for any pizza as they had nothing in the window. Keep in mind this was 2:00pm on a Saturday. There was no one else in the line. So we decided to do the sit down restaurant instead. My daughter wanted the Oreo Shake, but they were out of that as well. So we got what they had in store (birthday cake shake) and she was happy. I wanted a protein style burger but they couldn't do that, so I ordered the wings. It's a good idea and the place is clean...probably just a management issue. PS. I do not recommend the wings. Go next door to stop Golf, they are WAY better there. read more

I first would like to start off with saying that the games here are not worth it. Everything is broken and needs to be fixed, absolutely horrible. Had it not been for the amazing service I received in dining, I would be giving this place a 1 star review. Luckily we had a fantastic server, Trey I believe his name was. A very nice and attentive young man. While other employees look absolutely miserable to be there, he kept a good attitude and a smile on his face. He was very knowledgeable on the menu and we had no problems at all with anything. He took great care of us. If you are going to main event to eat, he is the server you want to take care of you. Thank you Trey for the amazing service! read more

This is the FIRST business that I have been in that has taken out their baby changing tables!!!!! Is that even legal? When I asked why they removed them they claimed that they had to take them down in order to be complaint for COVID. Wait so you're telling me multiple people can touch a game before an employee gets to sanitize but you can't send in someone to sanitize the bathrooms for the changing table? I was then told I can change my baby ON THE FLOOR in the party room. Yeah that is SO MUCH better. Seriously PUT BACK YOUR CHANGING TABLES. This is absolutely ridiculous and not sure if we will be giving them our business anymore. read more

I have the hi score on skee ball 51000 and I have the highest 8 scores the piano keys game

New, fun, exciting, and very over-priced. We came to bowl but there was an hour long wait to get a lane (this was noon on Friday, which seemed an odd time to be so busy, but it is summer time....). So, we decided to do the arcade instead. That was an expensive decision. We bought the $25 dollar card, which came with an $8 bonus credit, but the card itself costs $1, so it was $26 for $33. I thought that would last a while for myself and my six year old, but it was shocked to see that each and every game costs at least $1.65. This includes games that I have played at another nearby entertainment center for $0.50. I don't plan to come back. read more

We spent New Years Eve there last night with my cousin and her family. It took us over 2 hours to eat because it took forever to get pieces of our meal delivered to us. Our food came out lukewarm and without silverware, salad dressing for our salads or napkins. When we asked the server to get the items for us he didn't return so we had to ask another server to help us so we could eat our now cold food. Our original server never came back to our table to see if we needed refills on our soda or to see if there was anything else we wanted. I had to get up and go to where the servers ring up the food orders to ask someone there to get me more soda. I also mentioned to the server that we hadn't seen our server since he dropped our food off. She apologized and said it might have been her fault and i told her that it wasn't her-it was a guy. We never received a bill for our food. We waited 45 minutes for the bill and during that time we asked 4 different servers to bring our bill. We even mentioned to 2 of them that the machine on our table was broken and wouldn't allow us to order or pay our bill. Our bill never came. We had a bowling reservation so we needed to go bowl. After bowling I went back by and flagged a server down and asked him for our bill. I waited about 30 minutes and he never came back with our bill so I left to go do laser tag with our group. I probably missed all of the activities my group did because I was eating with my spouse and waiting around to pay a bill that never came. At one point, I went to get gelato. A girl was working behind the counter standing at the cash register. I was at the gelato case waiting to give her my order but she never came over or acknowledged me. I stood there for about 5 minutes and she never looked up and from what I can tell wasn't doing anything. As I stood there the line filled up. She still never acknowledged anyone. Finally, I had to ask her who was manning the station and she said that she was. I asked her if I could order some gelato and she said yes but stood there so i asked her if I needed to move a foot over towards her or stand in front of the cash register to order and she said yes. I was completely shocked that had I not asked where I needed to stand and then moved over in front of her, she would never have waited on me or the 10 other people in line. On top of it, she was scooping my gelato with hands that had really long fake nails. That does not seem very hygienic because they were so long they were touching my gelato. It was disgusting. When I paid her, I gave her a $10 bill and she only gave me the coins from the change so I had to tell her that I had given her a $10 bill and she had only paid me 31 cents. Had I not been paying attention or had sent a kid to get the gelato, I probably would've been out the money. This business is not going to last if it keeps doing business this way. I'm sure they are losing a ton of money because people were walking away from their tables complaining that they never saw their server again and never got a bill. The servers and staff need serious training on waiting tables and customer service. They also need a manager who observes and follows up to ensure they are doing things the right way. This place is a train wreck! We will not be back. read more

We give it five stars for for the bartenders and games. The food is also amazing but if you sit down at a table the service is sub par. We live close and are regulars, we always have to flag a server down to get service. BUT Charlene the bartender is so awesome, that's what keeps us coming back. read more

Went bowling with my wife to do something fun on our anniversary, unfortunately was disappointed in the way they run their timed bowling system. Paid for 60 minutes of bowling, was walked up to our lane, instructed on how to use the system, helped put or names in even. I was impressed up to this point on the customer service. I waited to push the start bowling button until I got our balls and shoes on to prevent losing time on our game. This is were I was disappointed, after we got settled and started our game I found that we were already being counted against and losing time on our lane from the time the employee walked us to our lane. I feel that this is poor customer service, by the time you start bowling you've already lost 10 minutes of bowling time. read more

Won't be back. False advertising. They claim unlimited bowling on Monday but after bowling for only 1 hour they wanted to put us back on the waiting list? Lane quit working after timer was up as well and no one at the front desk answered the service call after 3 attempts. Also lanes had no oil what so ever and video games would stop playing due to "too many excessive plays" after one or two restarts while playing the unlimited arcade deal. It's a joke. I get you don't want unlimited players hogging the games but if im not allowed to continue a game after one or two restarts then what's the point? Not a good experience at all. read more