Awesome Icecream cakes and cookie cakes for any occasion , I love this place and the service is amazing

We ordered the Dubai sundae. Firstly the girl making it had no idea what to put in it and looked like she was rationing portion sizes on it. Looked nothing like the photo that was displayed and honestly super disappointed. Do not order it. 14.99 for the most mid ice cream Sunday I've ever had in my life. read more

Marble Slab Creamery - Dubai sundae - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

My work experience at that place was honestly terrible because the environment was so negative all the time. He would always say I was doing something wrong mind you I only worked for 3 weeks and he would get very upset and yell in front of the customers which was very embarrassing.The owner was constantly stressed about the business failing, and instead of handling it professionally, he would take it out on everyone around him. He would yell at the workers over small issues, which made things really uncomfortable and embarrassing to witness. It was even worse behind the scenes, where he would scream at the manager in a very harsh and disrespectful way, sometimes right in front of employees. It created a tense atmosphere where everyone felt anxious coming into work, and it was hard to stay motivated or feel respected. Overall, it was a really unhealthy workplace that made me realize how important good leadership and communication are. I would not recommend to work here!!!! I only worked for 3 weeks and quit because it was horrible!!!!!! The owners name is SUNNY! read more

Came in 10 minutes before close tonight with two kids. I was told we could order ice-cream but NOT toppings, sides, or milkshakes because it was too close to closing time. Disappointed, we ordered a large cup of ice-cream, but when we went to sit down we were asked to leave because it was now 9pm. While I understand the employee's desire to close up and go home at the end of a shift, either the store is open or it is not. Underwhelmed by our customer service experience. read more

The customer service here was horrendous. I never hated ice cream before but this place made me hate it. Can't even look at a tub of ice cream at the store anymore. I wasnt greeted upon walking in and I felt like a piece of shit. If you want to be treated with any decency, go to any other establishment in this area and avoid the stink eye the workers give you /: If the employees wont greet me, I know the roaches will read more

Customer Service here is terrible! The lady at the register is the rudest person there. I prefer to drive a little bit further and get my ice cream somewhere else! read more

This is the worst place to bring your kids. No customer service. No greeting when you come in, everyone is at the kitchen and when they come out they looks at you disgustingly because they don't want to sell. No tables to eat, no restrooms to wash your hands. They need to learn how to treat customers and how to mix the ice cream and toppings, it was a disaster; you have to tell them how to do it, they serve them with a messy cup. It was 3 people attending and no coordination at all. Our ice creams melted waiting for them to checkout. Never again. This was my third try and my last. read more

I had an excellent experience at this location, staff was quick and friendly while making my milkshake. Clean store and my drink tastes great, will be back again. read more

Marble Slab Creamery - Snickers shake! - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

We were greeted right away. We tested samples and picked the Oreo cookie and cream with toppings in a waffle dipped bowl. One a small and one a medium, price was around $17. Environment was clean and comfortable. read more

What a sweet treat! My boyfriend and I popped in here last night (Friday). This location is nice because it's combined with a Great America's cookies. There's plenty of parking but not a lot of seating. At Marble slab you can opt for unlimited mix-ins and create your own ice cream creation with as many toppings as you want or opt for one of their combinations. They also have sundaes, milkshakes, smoothies, ice cream cakes and more. Service was pretty quick and we shared a regular Strawberry Skydive. The mix of strawberry ice cream, fresh strawberries, fudge and cookies was just perfect! Tip - sign up for their email club for a treat on your birthday or download the slab happy rewards app for more discounts and rewards. read more

I absolutely love Great America's Cookies! The young guy that helped me at this location was very upbeat and friendly. Waited for me to look through the selection and answered a few questions I had. This location is bright, clean organized and welcoming! The cookie selection is huge and all the cookies are fresh! It's also combined with Marble Slab which is also so yum! It was just a cookie kind of night! read more

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The cake at birthdays are so important, my personal favorite is cookie cake A big shoutout to Nisha Kinger and Janam Kothari for making this happen! You guys are awesome and made my ideas come to life. If you're wanting a cookie cake or some yummy ice cream, or both, check out their store on Westover Hills! They are so efficient and professional, plus these designs came out better than I could even imagine read more

Marble Slab Creamery - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

I put One star just because it doesn't allow me to put none. On the morning of last week (Monday or Tuesday) , I wanted to get a cookie from this location, only to be disappointed. I entered the store just to see a women with a ponytail give the nastiest side eye. I let it go and asked for a cookie and she ignored me. She wasn't even paying attention ,in fact she was on her phone watching YouTube . As I finally got her attention, she put the cookie in the bag and tossed it at me. She gave me so much attitude , to the point that I didn't even want the cookie anymore and I just wanted to leave. Honestly this will be the last time I go to this store. I'm a calm person And i don't really write bad reviews. But this place was else. I wasn't going to write this review but I thought , Why stay quiet? When I can warn others to not go through what I went through. read more

So excited to come get ice cream and some cookies. While waiting there was about 3 baby roaches walking across the ice cream counter. I just stared while the employee didn't know what to do. read more

Great quality and friendly staff. A bit pricey, but you are paying a bit for the experience and customization opportunity.

I LOVE this location!! My favorite in the entire city! American Cookie Company + Marble Slab = What Diet?! Their ice cream tastes so rich and yummy!! Those cookies are so fresh and soft that you can't resist them. Combine those two and it's magic!! I want to eat here every day! Red Velvet Wonderland is my favorite combination. read more

Marble Slab Creamery - Cool cookie machine - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

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I took my daughter here because she has been dying to try the Majestic shake. They don't carry them here so she got the coffee shake. The man working was extremely nice but the we interrupted the girl's social hour to order. While we were waiting for our shake, a roach crawled across the counter. A ROACH people, across the COUNTER!!! It was a baby roach which means there were bigger roaches hiding somewhere. If I were a roach, I'd live there too, but that's beside the point. read more

I ordered a birthday ice cream cake for my boyfriend's birthday last week for his birthday party today. I would give 5 stars except there were 2 issues. - the girls customer service today needed some work. They're too comfortable and lack professional customer service that I was expecting. - the finished cake wasn't what the gentleman and I originally discussed when I placed the order, which was a disappointment. But was still tasty. Thankfully! I'll come back to get my usually ice creams and cookies (because, lets face it- they are delicious) , but I will leave the birthday cakes to professionals. I can't afford to get it wrong and notice it as we cut the cake open. read more

Marble Slab Creamery - looks great & taste great. Only issue: the ice cream section was not what was discussed when ordering. But oh well.. what can you do? Lol - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

Great Customer Service! Amazing ice cream and warm delicious cookies! Keeps me coming back! read more

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I understand when you're busy but at least don't have me there for 5-10 minutes and not acknowledge me and not say "we'll be right with you." Going to the one on 1604 and Culebra. read more

I love the ice cream and cookies here! Especially the frosted cookies. It's a little pricey, but I don't mind too much. My main problem is most of the time I add pineapple to my ice cream, it tastes like they've gone bad. I just don't get pineapple anymore cause I don't want it to ruin my ice cream. I get mango mixed with sweet cream, and it's the freaking best combination ever. Throw in some almond, coconut and strawberries yuuuuuuuummmmmmm. read more

Im only giving one star cause I like the cream. Other than that ,I'm not a fan of their customer service. So ill take the chance to go further out to coldstone read more

Great ice cream. Kids really enjoyed the atmosphere. Very friendly staff. Nice to see places like this where we can go out and have fun. The only bad is the calories. We probably ate 4K calories. :) read more

While my daughters and I were sitting eating ice cream we noticed a roach crawling on the table

Good ice cream and good service. The manager is INSANELY cute and bossy. Marry me señorita manager.