I booked with Stephanie Gonzales for a tone/gloss appointment, and unfortunately, my experience was…read moreextremely disappointing due to poor customer service. My appointment was canceled the day of, yet I received no text, email, or notification informing me. In fact, at 7:52 a.m. the morning of my appointment (scheduled for 11:15 a.m.), her team texted me confirming details and letting me know what to expect during the service. So, when I arrived and was told my appointment had been canceled due to "miscommunication," I was very confused. What made this even more frustrating was that nowhere on the booking site or Instagram page does it clearly state that new clients are required to complete an email consultation prior to their appointment. After explaining the cancellation, Stephanie quickly asked me to put my hair down so she could assess it and ultimately said she could still fit me in for the service I booked but that I would have to wait because she was busy. During the time slot I had originally booked, she was servicing another client. The most disappointing part of the experience was how cold and unwelcoming the interaction felt. My hair wash was extremely rough, rough enough that the shampoo bottle was even dropped during the service and the entire appointment felt rushed. There was no effort made to make me feel valued as a client. As someone who also works in the beauty industry, I truly believe client experience and genuinely making an effort to talk to your client is important and part of the job. At one point, while going back and forth between me and the other client, she told the other client, "10 more minutes and I'll be all yours," which only reinforced how much of an inconvenience I felt like during my appointment. To be clear, this review is solely based on the customer service experience, not the quality of her work. I'm not seeking a refund. I'm only sharing my experience so others can make an informed decision and in hopes that this feedback is taken seriously by the salon as it seems I'm not the only one with this experience.

I never leave reviews but I honestly have to because I'm so happy with my blowout from Sariah. She…read morewas so gentle with my scalp, she cut my hair perfectly just how I wanted it and she revived my hair. I'm not even playing when I say my hair has grown so fast after she touched it. It's surprising because my hair takes months to grow out and I noticed like an inch to 2 inches growth and I just went with her a couple weeks ago. I'm so happy for her expertise and her taking care of my hair. I completely recommend her if you're looking for someone. Ps she does amazing bangs haircuts as well which not a lot of hair stylists know how to do it. So happy. 20/10

Visited this Salon for the first time. I had Allison work on my hair & the results were amazing…read more Allison was so skillful at toning down my blonde with low lights but maintaining my ash blonde highlights. I also asked for trim of choppy layers which she nailed so well. She is also so knowledgeable of what she had to do to get the tone I was seeking advice on. I am hispanic, I have a lot of hair, its dark, but it's fine, so I know it was a challenge for Allison & she pays attention to every detail & takes pride in her work.

This location is so chic and very clean. The customer service is great and the vibe is fabulous…read more I've been coming here since this location had opened, and I highly recommend coming here to book all of your hair-care needs. I personally get my hair colored and cut by Chelsea who is an owner, however, there are other fabulous cosmetologists who could meet and exceed your expectations. I highly recommend!

I had such a wonderful experience with my new hairstylist, Freshta! She truly listened to what I…read morewanted and delivered exactly the color and cut I asked for--if not better. She was incredibly informative throughout the entire process, explaining what she was doing and why, which made me feel so comfortable and confident. What really stood out was her patience and her warm, loving personality. She made the whole appointment feel relaxing and enjoyable, never rushed. On top of that, she was so friendly and easy to talk to--it felt like I'd known her forever. I'm beyond happy with my results and will definitely be going back. Highly recommend Freshta to anyone looking for a talented and caring stylist!

Very easy to book an appointment with Freshta. Very professional…read more Knowledgeable: Was able to fix the challenging hair color I ended with by another salon. The massage is heavenly. Calming Vibes: ‍ The herbal tea will put you in a relaxed mood. And her hands are so gentle. She doesn't yank your hair out while blow drying it like others do. My hair is thin and I need to protect ALL the hair I have left

Went to see the absolutely amazing Courtney!! Courtney has done my hair for over 10 years! So when…read moreshe moved salons, I said GURL I'd drive out of state or fly to see you lol! Truly she is amazing and her talent is unmatched. I've had pixies, to bobs, to lobs, to now long hair and she has done them all! She's also done my color and it's turned out fabulous (I'm a serial box dyer ) but I'm trying to stop!! She never judges me lol. Do yourself a favor and book with Courtney! She's amazingly talented and just such an amazing human being. This salon is also so pretty and it's got such a beautiful vibe. Tons of parking and easy to find.

I love zeta for her styles at gods and hero's before June 2023…read more I am excited by connecting with her at One to One to see what new tricks she has learned

Five Stars: The ultimate hair magician Semi!…read more I've been a loyal client for almost two years, and my hair has never looked better. Every appointment is smooth, enjoyable, and the results are always flawless. If you want a stylist who listens, delivers, and keeps your hair looking amazing every time, book with Semi.

Zenma is really nice and does a fantastic job! I highly recommend her. She has a real attention to…read moredetail and takes great care of her clients!

Went in for a cut and blowout from Nora. She is amazing and fast! She listened to what I wanted and…read moregave me suggestions on how to take care of my hair. Plenty of parking. Great experience! Definitely will be coming again! Ellie is super sweet and can't wait to try her hair extensions in the near future. Love the one stop shop for my hair!

Nora did a fantastic job on my haircut! She took her time and was incredibly attentive. I didn't…read morehave time for her to fix my botched box hair dye job, but she really made me look alive again and I felt beautiful the entire time. She worked her magic!

Updated review! I've been going to Andy Lam for over six years now~ The amount of care, creativity…read moreand knowledge he has is beyond comprehension. Only quality work from him. He was able to bleach my hair from a super dark brown to platinum blonde, all while preserving the integrity of my hair. I wasn't quite sure what color I wanted but trusting in his suggestion, I went with ombre golden sky pink and it came out absolutely gorgeous. If you have a specific color in mind, he can work with you to achieve it but if you're also open to suggestions, he can create many different color combinations. I get so many compliments regarding the color of my hair, as well as how healthy it is. I appreciate that Andy has his own suite- the privacy and ambience of the salon is very chic. You can tell how someone would treat your hair based on their workspace and Andy is all about quality! I very much enjoy going to him for my hair journey, not only because he does a superb job, but also because he is very down-to-earth and cares about your hair's health.

My wife had been looking for a place that would be able to color her hair the exact color that she…read morelikes while still leaving her hair soft and supple...not dry like other places that she had been to. Thank goodness we were able to find Andy Lam Hair Studio. Not only did my wife's hair turn out to be way more beautiful than she could've imagined...it is very healthy as well! Andy is very knowledgeable, friendly, and so cool! He knew exactly what my wife needed and made her feel comfortable. Andy showed professionalism and really cares about his craft. I don't write very many reviews, but, after seeing how extremely pleased and excited my wife has been since her experience at Andy Lam Hair Studio, I felt the urge to leave a review. We highly recommend Andy and will be loyal customers.

I have been coming here to see Stef for the past 4 years and couldn't recommend it more! Such a…read moreclean and friendly salon with great staff and products. Stef does my blond highlights/ haircuts and kills it every time. Go see her!!!

I love this salon and Jessi! Her attention to detail and eye for style are exceptional, and her…read moreexperience really shows in the quality of her work. The salon itself has great energy and a welcoming atmosphere. Always a great experience- I highly recommend it! Cheers