Tasty food fresh sandwiches and salad just good stuff King Club was fully loaded to the max! If you're looking for a large in charge sandwich then that's it read more

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The BEST SERVICE I've gotten from a restaurant in a long time. Lonnie (Love) and the rest of the staff were very helpful. From the entrance to exit. And the food was amazing. THANK YOU read more

McAlister's Deli - Receipt - Delis Near Me - Memphis, Tennessee

I ordered to go and got the pecan berry salad it was very good and looked very good as well. The folks that worked there welcomed me when I entered smiled and were nice and my order was ready quickly. Great service and I haven't been here in years. I will definitely be back. read more

McAlister's Deli - Pecan Berry salad with raspberry vinaigrette - Delis Near Me - Memphis, Tennessee

Stop in for a to go order young lady at counter gave me a nice stare no greeting so I took it to mean go ahead and order and I did but the fact there was no greeting took away from the experience but food was great my order was correct and I really enjoyed my meal. read more

McAlister's Deli - Delis Near Me - Memphis, Tennessee

First time eating at McAlisters. Wasn't really impressed. The wrap was okay. Not great, just okay. The spud chips were good. Restaurant was semi-clean if there is much a thing. Floors looked greasy. Staff was very friendly. First and last time eating here. Just don't see a reason to come again. Wasn't aweful, but wasn't worth the $8.00 to me. read more

McAlister's Deli - Chicken Caesar and barbecue chips - Delis Near Me - Memphis, Tennessee

Hi Carrie, I tried to reach out to you via email, apparently it's not a good address. Bob read more

McAlister's Deli - Copy of an email address that was not good - Delis Near Me - Memphis, Tennessee

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The bathroom looks Horrible, The Stall door doesn't even work right in the men's room they had to put an extra lock so it works like intended, And the sink is a jump scare machine you'll go up to it to wash your hand and it will go Ghhshhh with tons of water for half a second then grips out Water. The Food pretty good but not the best. We walked in a couple weeks later and EVERY TABLE HAD FOOD ON IT NOT WITH PPL SITTING AND EATING, just food chillin' at the table McAllisters get your act together read more

Great fast and friendly service! Really clean and the food was fresh! The sweet tea was all I wanted but I ordered more because of the friendly service. Keep up the great customer service! read more

Food service was exceptional. Service reps Jaden and Tylia were excellent servers. I recommend this restaurant to anyone in the area. Servers can to our table to make sure everything and everyone were satisfied. 10/10 read more

When you need a Good Meal, I can Strongly Recommend the McAlister's Deli in the Hacks Cross / Winchester area of Memphis! Whether you select a Soup, a Salad, a Sandwich, or a Combination of either it will be GREAT!!! read more

Restaurant was clean accommodating and helpful. A+ Plus to the staff! Would definitely repeat and recommend this business

Order #586947521 On Wednesday, May 6, I used the McAlister Deli iPhone app to place a curbside pickup order. The app was very easy to place order. However when I arrived at the deli I was using a different device. I could find my orde but had no way to check-in. I called the phone number on the email and no one answered the phone even though there were few customers in the restaurant. When I entered the restaurant I asked if anyone was working the curbside service? One lady got up from somewhere and asked me my name. She walked behind the counter and handed me my order. No apology for not brining it to the car. Instead she actually acted as if I was a problem for asking for my order. And to top all the sandwich was way below the quality I have come to expect from McAlister. read more

The king club was very filling! It is the bigger version of the club sandwich. The kids enjoyed their kids meals. The sandwiches were nice and toasty. The service was actually good. The young lady who took my order was very patient and polite. She even came back around to check on us. read more

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This is a great McAlister's! We both ordered a Memphian, a side and a drink. Our Memphian was fresh, hot, piled high with meat and as we ordered. Our sides were also good. The chicken tortilla soup was hot, fresh and served with ample chips and the potato salad was good. The cashiers are always friendly and kind and will go out of their way to help. We also appreciate the cook waving to us when he sees a familiar face. If you want a comfortable atmosphere, good food, great service and a great staff, we recommend This McAlister's! Enjoy! read more

McAlisters is nearby my job and I can visit often. I tried out the mobile ordering feature and it was a bit overwhelming. I knew I wanted a Choose Two, but then the conundrum is what 2 things. I decided on sandwich and spud. And ultimately narrowed it down to the Spud Max, because it wasn't an upcharge and then the spicy turkey. I decided to flex the customization optionss and chose a croissant, instead of the standard bread. And then for the heck of it, I got the cranberry spread. I also threw in a caramel cookie because "calories be dammed!" I was going to be full for hours. I was not disappointed. Oh My God. That spud was so filling. I didn't read the description, but it had so many items on it like meat, cheese, and veggies. The orange cranberry spread was the perfect coolant for my spicy turkey. And I liked the avocado too. Because ya know, good fat. I heated up my caramel cookie and it was like heaven. Oh so tasty. I really enjoyed everything. I'll get back sooner. read more

McAlister's Deli - Jalapeño Turkey Crunch Sandwich - Delis Near Me - Memphis, Tennessee

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Literally every table was dirty. 10+ tables with dirty dishes and no line inside. They just left the place a mess. Horrible customer service. Smells bad. we had to wipe off a seat and table just to sit. I would understand if they were busy, but it was slow. read more

McAlister's Deli - a checkered floor - Delis Near Me - Memphis, Tennessee

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Absolutely the slowest deli you'll ever visit. Line of 20 people, only one person at the register. Food piling up at the window but no one brining it out, or when the one girl who was on her phone the whole time did bring it out, she had no idea where to bring it and wandered around with one plate at a time. Whatever the system was, it doesn't work here. read more

Super slow and the staff wasn't friendly. I took Forever!!! Prob be quicker to open your own restaurant and make it yourself.

This restaurant has had a complete turn around. The restaurant is now clean, the employees friendly and the food is good. Everything we have ordered in our last 5 visits has looked like the picture. The salads are fresh and the sandwiches are packed with meat. I am impressed and would recommend this particular location to anyone who likes McAlister's for the restaurant it used to be. read more

Extremely difficult to get anyone on the phone. System is automated, then when you press 3 for a representative, it just rings until it hangs up; unacceptable. I placed an order for pick up and an item was missing, went back to tell them and the worker who helped during pickup said that item is out. The problem is, he knew they were out of that item (carrot cake) when he was packaging to the order to go upon my first arrival. Instead of saying, "Ma'am, we don't have ___, would you like another menu item?" Or can I offer a refund or a credit?" He says nothing. I only found out because I went back. Also, while trying to handle this, he attempted to take the order of the patron behind me as if my issue had been rectified; it had not. Rude. He then explained that I could substitute it for a cookie (which I didn't want) or get the refund on the app, to which I explained I didn't order through the app I ordered online. Ultimately, he was not helpful and it's almost 24 hours later and nothing has loaded to the app electronically. No one's answering the phone. Save yourself the stress and run around, and just avoid this location. Update: I went back this evening had a very different experience. Angel and Hope listened to the situation, and were very apologetic and accommodating. Completely different customer service experience. I don't know who that young man was from yesterday. They issued my refund on the spot given the circumstances, explained about the product shortage, and offered a complimentary beverage. I give credit where it's due. If these two are on shift, I'll definitely be back! read more

I've visited this location 3 times in the last month. The thing that concerns me is that all 3 times I've noticed the filthy trash can sitting next to the counter. Seems like this trash cans lid being that it's silver and very noticeable when filthy should be cleaned DAILY!!!! Looks like it hasn't been cleaned in a month. So of course l wonder about the things we can not see!!!!! Custom Service is also a hit and miss! On my first visit there was a line of customers and the female on the front counter decided that she needed to end her shift. She saw there was a line and when asked by her co worker" do you have to leave now" , she looked at the line and said " YES" read more

Cashier Jakira??? is not pleasant at all! No greeting and attitude as if I shouldn't be here making her do her job! Hope the food is at least worth the rudeness read more

I really appreciate the fact that when they see a lot of people in line they help at other registers. I only have 30 min. for lunch so it helps I have never had bad service here and the sweet tea is awesome read more

I am completely disappointed, I Ordered my food got it an hour late, besides getting it late, they messed up my order twice.

The true definition of slow... overpriced compared to their prices a couple of years ago...

I'd love to give McAlisters a better rating than a two. And for the most part it's a friendly place with a good atmosphere and a decent menu. I don't mean to pick on just the Hacks Cross location because they are all guilty of this one crime. Portions. They are the worst when it come to putting meat in between two pieces of bread. Oh they put some meat. Not much. It's almost downright pathetic. I was at another location with a friend for dinner. He ordered a simple turkey on wheat. One half of his sandwich was almost void of meat. Being the funny guy he is, he took his plate back up to the counter, removed the top piece of bread and said: "I think you put way too much meat on here." McAlisters, if you are reading this, take a trip over to Jason's Deli. There's a place who rewards your visit with great portions. Give it a consideration. read more

I found the restaurant acceptable with regard to quality, but question if the chain is pricing themselves out of the market. The iced tea is great and the restaurant stays fairly clean, but for some reason they want a premiun for their sandwiches. Lenny's must be putting the hurt on them as they turn up the heat with all of their coupons. read more

Chain food is good. Service is what makes a place Great. This place is so-so....on food, but service is a no-no. They were not even busy, just lazy, or inattentive read more

McAlister's Deli - McAlister's Supports Susan Komen - Delis Near Me - Memphis, Tennessee

Worst mcallisters ever. Charged 1.99 for a bottle of water due to boil water notice. Never go here

This is about the worst McAlister in Memphis!! They never answer the phone, rarely can you place orders online and when you do you still have a long wait once you arrive. Absolutely no concern for the customer's time. I live down the street but drive to the Collierville restaurant for faster, better and friendlier service!! read more

I stopped in for a to-go lunch today. I had my punch cards for food and tea that I have been using for years. One of the gals took them and let me know they are moving to the app reward system. Even though my cards were not completely filled, she still rewarded me as if they were. She did not have to do that but was so nice about it. I've not had great service at another McAlister's close by but this was awesome. They were very busy and yet everyone was smiling and happy. Something good is going on here! Congratulations! read more

We didn't make it past the line at the counter! We planned on eating there after my daughter's soccer game but, while we were standing in line, we realized there was not a single clean table in the restaurant. It was 1:40 p.m on a Saturday. Past the lunch rush. No excuse. Some of our team started bussing their own tables so they would have a place to sit. A players little 8 year old brother was even carrying dishes to the kitchen! That's when we left. None of the staff bothered to kick it in high gear to help clear the tables for us and sorry...I'm not bussing my own table in a restaurant! read more

We dined in with our food but maybe we would have gotten better service if I had gotten my food to go. Once the young lady brought the food to the table there was only silverware on one plate but it was 3 of us. I had to take one of the sandwiches back up to the counter because the bread was hard as a rock. The manager was the one that standing there but no "I'm sorry we will refix it " or nothing. See just looked at me and took the plate after I informed her of what was wrong. Then gave the plate to the cook and stated "she said the bread is hard". No napkins was given so therefore i had to ask but the expression on the young lady's face when i asked. What happened to great customer service skills. read more

Brought my significant other here. Ordered a bake potato and The New Yorker. Potato had about an ounce of cheese on it. I asked for more and got about a tablespoon of additional cheese. The potato itself had been at least partially cooked in a microwave. I asked that my sandwich be very dry. The cashier asked what I meant and I said I don't like soggy bread. What did I get? Soggy bread! Next time I'm going to Firehouse! read more

When you call to order they are so helpful. We can only order to go right now during this shutdown. They are super nice. Make sure you order from them! read more

This is probably the most quiet (and clean!) of all the Mcalister's I've been to. Maybe because it's still relatively new and it sits close to a gazillion other chain restaurants on Winchester and the up and coming new restaurant developments on Hack Cross. But it's always clean (here I go again with that lol), food is consistent and good like all the other McAlister's in town and if you ask for extra green onions for your potato soup or onions for your chilli, they always oblige with a smile :) Oh, yes, no charge! read more

absolutely ridiculous. waited 40 min for food because of "salad". I would give 0 stars if I could. Rude staff, didnt want to help anyone. even the manager was rude, not even apologizing but just said "well we're slammed so"... we got a refund but somehow i feel that wasnt enough for the hour we spent here. read more

Ordered food to go. Walked in and the restaurant smelled horrible, and there were 2 dead roaches in the women's restroom. Needless to say I did not pick up my food and left immediate. read more

I came here at 8:00 to get some tea, and had the worst experience. I wasn't acknowledged when I walked in. There were two people in front of me and one cashier open. Keep in mind there were two employees behind the counter just standing around or occasionally answering the phone. I waited 15 minutes before leaving. The girl in front me knew the staff and they were talking and goofing off causing her ordering to take forever. I couldn't believe nobody standing behind the counter tried to take my order while the girl in front of me was goofing off with the staff. I will now be driving to the macalisters in germantown. Literally worst service ever. read more

I've been to several McAllisters. This one is dirty, the place I used had red stains, the cooks are playing around and swearing in the kitchen. Very un-professional. Not the first place in Memphis I've seen like this especially near this McAllisters. Pretty sad. Food was also not on par with other McAllisters I've visited. read more