I've never eaten inside this McDonald's location, but the drive-through consistently gets my order right, which is a big plus for my family. With two picky boys, quick and accurate service matters, and this spot usually delivers on that. That said, like most McDonald's locations in California, the prices have become hard to justify. Feeding a family of four can easily run $50-$60 unless you're using bundle meals, and even then it doesn't always feel like a great value. I'm still not thrilled about paying extra for sauces, though I understand the reasoning given how much waste happens these days. Customer service here isn't the friendliest, and both the parking lot and drive-through can be tricky because of the tight layout. Overall, it's dependable for fast service, but the rising cost keeps it at four stars instead of five. read more

Meh. Just, meh. It's not the best McDonald's but it's good enough lol. I get my sandwich a specific way and they got it right, hooray!

Located near the 5 off Balboa, this is a dual drive thru McDonald's. The drive thru employee was difficult to understand and when we went to pay they asked us what our order was, which we never have happen in other dual drive thru McD's. The food is ok, typical breakfast fare. The sodas were mostly ice. Again, not good, not bad. read more

McDonald's - Menu - Burgers Near Me - San Diego, California

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You might want to check you food before sending it out. What I received was disgusting. I ordered a crispy chicken sandwich. Not only was the chicken over cooked, it was sent out with the bun, a piece of chicken and two pickles. Not even a condiment was added. Im never coming again, when at 1 point I was a daily customer. For the prices you are charging now, quality control should be in place. read more

Worst McDonald's and the bar was not exactly high. First of all, 24/7 is a lie. Only open until 11 every night. It takes forever to order and then get your order. My daughter reports that one time the fountain drinks were not working. Sloppy operation all the way around. read more

I've been visiting this location on and off since 2013, and to be honest, the service over the years has usually been pretty subpar. But something has clearly changed and for the better! On 12SEP25, I placed an order for two Gold Deluxe Chicken Sandwiches and one Spicy Deluxe. Instead, all three came with the spicy sauce. Since two people in my household can't handle spicy food, that first bite was a big disappointment. I called the number on the receipt, expecting to be connected with the store, but it actually routed me to an off-site rep who texted the issue directly to the shift manager. By the time I arrived at the restaurant, I was bracing myself for the kind of poor customer service I had experienced here before. To my surprise, I was greeted by one of the most professional managers I've ever met at this location. He immediately apologized, remade the sandwiches fresh and then went above and beyond by comping us with two full meals (fries, drinks, and even pumpkin pie!). To the store manager, Bravo. You've completely raised the bar and shown exactly what customer service should look like. Keep leading your team this way it makes all the difference! Want to note that this store has been completely renovated. Inside is so nice and clean. In the past it was a hang out for homeless. Now the drink machine has been removed, bathrooms require a code and the kitchen is separated from the dining room! I would actually sit down and eat there but home is less than 5 mins away. read more

Not 24/7!!!! The one place I was relying on to be open because maps said it was and it wasnt. So disappointing, ended up going to the gas station for food read more

This location said open 24 hours on Apple Maps and we arrived and it was closed. The hours on Apple Maps needs to be updated if it is not 24 hours because we ordered an uber thinking we would be able to get service. Very disappointed. read more

Just alA Horrible McDonald's... Live a few miles away for past 40 years so been here many many times. Fries are always old and cold. Have to always ask for fresh fries and fresh burgers every time. The employees are rude and really do t care about their job or the customer. And WTH.... The biggest complaint about this place. Has happened so Many times. Drive there an hour or half hour before closing. All the lights on inside and at drive thru and they ignore you. If you go up to window they always give excuse that they closed early because cash registered broke. BS! Seriously? If this is a franchise store then shame on the owners. If it is a corporate store then Mickey D's need to get their store together. read more

Awful. Says they are 24/7 but they close whenever they feel like it and the employees just stand in the back, won't even answer the speaker or windows to say their closed while all their lights and menus are still on. Figure it out!! read more

Well First I go to a lot of McDonald's and this one has to be one that I would say is under the standards of the others . Well first being in Pacific Beach and I would think there standards would be better but guess not . I pull up and go through the drive through and I order the Double Cheeseburger and of course I use there app because you can get a large fries for 1.49 and let me tell you there prices here are a bit higher then the other McDonald's because when I order the same At the others it would be cheaper . Well I went on and paid anyways . So as I got my order I ask the lady working can I get two cups of water and she got them for me and guess what !! The water tasted pretty bad !! It tasted like run down Coke cola it had a very bad taste to it . It sure seems like they don't wash down there soda machine and she only gave us 1 straw also . Well the burgers were ok but I suggest you go elsewhere or other McDonald's . Hopefully if I do comeback It would be a better experience . But this time it was not really good !! read more

Not all bad, food arrived. It was cold. We just have 85 characters before I can post. Thanks for that.

Pulled up at 9:55pm and they took everyone's order but us. Then waved us off at the window at 9:58pm. Obviously this place is crap. Look at the reviews. Obviously mcds doesn't care, look at the reviews. read more

McDonald's - Leaving location, look at the time. - Burgers Near Me - San Diego, California

Went on 03/09 at 9:15 PM, and the workers seemed to be annoyed I was even there . They forgot our drink and rushed us to leave . When we asked for the drink we PAID for they seemed even more irritated. 1/10 customer service read more

Check your drive thru order before leaving. Zero customer service inside had to go back through the drive-through late for work. Do your jobs this is the type of quality of work that comes with pay raises. read more

I arrived around 545AM Sunday and there was no cashier. I then passed by around 615 and they were back.

Very upset for arriving 10 minutes before they close and find the drive thru closed. Unfortunately they don't respect their service hours. Not a reliable place to go. I lost a trip driving there. read more

This is by far the worst Mc donalds I have ever been to. The guy working here who says his name is Carlos was the rudest staff member I have ever met. It's 8 15 pm and their doors were locked to go in. I get to the door and hes telling me go around. Already annoyed with his attitude. I go to the window and he's like. You need to go back to the drive through. I said already placed the order. He's like we don't have an order for you. I told him I placed it via the app. Goes, I need the code? And I was like I don't have a code. He goes well, we don't have an order. He had a lot of attitude. He was very unprofessional. And then finally when I get to my phone and I find it. He stays quiet. But he literally shouldn't be telling a customer that there is no order when I have in order. And if I'm telling you, I don't have a number but I paid for it in the app. Guarantee, that is me saying. I placed an order because I got a confirmation. I just didn't have a number. It didn't give me one via the app. I'm definitely calling corporate because this guy was very unprofessional. He shouldn't be working with customers if he doesn't like dealing with the negative side of it. And he needs a better attitude. So, if you come here, beware that most likely their service is going to be poor just like their food. read more

Food is always old and cold. Staff isn't friendly and the fries always taste weirdly. Make the drive down into pb that location is just better quality imo read more

Nastiest McDonald's I've ever had, my burger tasted spoiled, the cheese tasted like it had been sitting out for days. Just went there after sea world. DON'T go there !!!!! read more

I was staying at the nearby La Quinta and stopped here to grab a quick early dinner on a Friday. I placed my order on the mobile app ahead of time, so it was a minimal wait when I entered the restaurant. I have found that ordering on the mobile app significantly cuts down on mistakes. The quality and taste of the food was pretty standard for any McDonald's. read more

McDonald's - the inside of the restaurant - Burgers Near Me - San Diego, California

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Drive to the next closest Mc Donald's!!! My fries were cold, not sure how that works when you're in a line of cars?? They forgot to microwave my burger or whatever they do, cheese was like out of the fridge cold and the patties were dry and cold.. inedible! I regret every time I go to this location, at least they're consistent I guess. I just always try again because I figure they've gotta do better eventually, but no. read more

2.99 for a coke get outta here. Simply put not good enough to get a city water coke for that much. Surprised you don't ask for tip. read more

McDonald's - Prices - Burgers Near Me - San Diego, California

I've gone to this location several times and every time they always get my order wrong and charge me for a more expensive meal while "forgetting" items that I ordered. On top of that I ordered a sausage McMuffin and they gave me one with egg. I specifically said no egg and when I open the sandwich at work the egg looks molded. This place is definitely not ethical with always overcharging me for stuff I didn't get while managing to not even give me the items I asked for. Do not recommend. read more

McDonald's - an english muffin and an egg - Burgers Near Me - San Diego, California

On may 27,2024 me & my family were at this McDonald's Very poor customer service , guy with acne & scars of face was very rude when we were on the speaker asking us "what else do you want". When we got to the window he continued being rude threw a soda at my car . If you don't Iike your job why continue working there ? He was pretty tall. Cops were called & didn't want to finish giving us our order or refund .If manager can please contact me . read more

McDonald's - Thrown drink at us . - Burgers Near Me - San Diego, California

They were open at 11 pm and the manager looked me in the face through the window and shrugged his shoulders

This place is an absolute mess. I walk up to the door and there is about eight homeless people loitering in front of the store. I go in and stand in line and wait for 5 minutes and no one could help me. I just wanted a cup of coffee. I ended up walking out and going somewhere else read more

Sort of on the grungy-end of Pacific Beach. The take out was slow. No napkins. Half the change I got back was Canadian/Polynesian and I had to go inside (Covid-19) to exchange it all. Rebel review: 3 read more

They are NOT open 24 hours a day!! If they are their workers aren't working nor taking orders read more

Waited in the drive thru at 10:30pm on Sunday and no one ever answered. Says they are open 24 hours? According to other comments, I'd avoid this one. read more

I was waiting in line to order for 15 mins, then I went to the window and they told me they are closed. So I had to reverse and tell to those 4 cars who were waiting behind me that they are closed! Wtf! Horrible experience! read more

Honestly I just get really annoyed when fast food places can't get an order right. They even read it back to me at first window "McDouble plain" I say yes and pay. Go to next window to get food and drive away... get home and it's McDouble with everything. Why is it so hard? I throw the burger away. Not going to get back in my car and drive 10 minutes. It's just ridiculous. Pay more than the burger is worth in the first place and then can't even eat it. And I write this only after this has happened numerous times. read more

Walked in 3 people waiting 1 in front of me. I decided to use the machine where I order because it would be faster. Ordered a quarter pounder meal and chicken nuggets. Idk why they tell you to input a number like if they are going to bring you the food. Burger was salty and fries were cold. Soda machine has an out of order sign. The lady which I would say is the manager has a really high pitch voice telling the cook "Ya Callate" I don't know what's more annoying the music selection of the kitchen her high tone yelling at the cooks or the beep beep beep beep friers that apparently no one really cares a read more

McDonald's - Cold fries at least they didn't fill it up 1/2 way. - Burgers Near Me - San Diego, California

By far the rudest McDonald's I've been too, went here for my kids, they wanted kids meals. Paid, the lady handed them to me and was laughing for some reason, then said bye rudely. Didn't think much of it then realized my son said he didn't even get a toy in his kids meal, had to drive back and sit in traffic, got there and they knew exactly that 1 out of 3 kids meals didn't have a toy, I didn't even say anything. This I know was on purpose, how immature is that to not give a child a toy and laugh about it! They don't care about anyone obviously and those people should lose their job! Who knows what else they are doing to the food. read more

Ordered free Padre fries with a 10 dollar order. Manager refused to give them! Very poor service

They charged my card for $19.80 when my order was only $3.74, I showed them the transaction and the short Hispanic guy said he didn't do it. I clearly showed him the transaction on my phone and he continues to say he did not do it. I end up paying the $3.75 for my original order, obviously I payed for someone else's meal. I call customer service and they say the transaction should be canceled because it was a mistake, I check my account today and McDonald's has taken my money. They also got my order wrong, this is horrible customer service. read more

McDonald's - I would never spend this much at McDonald's. - Burgers Near Me - San Diego, California

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The food at McDonald's is never good but this location has horrible customer service, as well. Two coffees, two hash browns and one breakfast sandwich cost nearly $20. The cashier rushed us and we were not allowed to complete our order until we got to the window. BTW, this was at 9:15am on a Friday, NO LINES. Eating at McDonald's is always a mistake. Lesson learned. read more

I decided to pick up lunch today at this McDonald location. Access to this particular McDonalds can be somewhat of a challenge, exiting is even more a challenge since you can only turn right out of the property. I utilized the drive which is fast and efficient but avoid the peak lunch times, 11:30-1:00. The dual order drive through menu traffic can turn into a cluster #%*+. I ordered the glazed barbecue chicken tenders. To my surprise the chicken pieces were big and the me was juicy! The barbecue sauce was tangy and had a little heat to it. I ordered it as a combo with medium fries and coke for $10.27. The person at the window was very polite. Of course my rating only includes the drive thru so I am rating this particular McD's a four star because of it street access issues and management of the drive thru during peak hours. read more

McDonald's - Burgers Near Me - San Diego, California

Absolute worst place ever. manager wouldn't remake a burger i paid for that had no bun or cheese. it was very important to him that I didn't receive my meal. don't come here. the dude manager is awful read more

Food was cold and caramel mcfrape was watered down with no caramel drizzle and was badly blended.