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    I called Mario for our broken stove, and he didn't show up for our initial appointment because he "forgot." Since he's local in MH, we set up another appointment, and I paid him $100 for "coming out" to check out the problem. Fast forward, almost three months later of waiting. Our stove is still broken, and nothing is being done. He is so difficult to get ahold of, and if he responds, he does it in the middle of the night--1258am, to be exact. He kept telling me that the parts were backorderded and should look into replacing our stove instead. I got tired of waiting and found a reliable technician who fixed our stove within 3 weeks. I do not recommend this company. He's unreliable and unprofessional.

    Harassing message
    Donna A.

    Be very careful on getting a professional service from Mario because he is not a professional indeed. I was desperate to get my freezer fixed at the soonest time so despite poor YELP reviews, I contacted this person who sounded very personable on the phone. However, he did not show up on our agreed time and wasted my time supplying him with information about my freezer. Just a word of advice to other service providers: let your "yes" be actually a yes, and your "no" be a no. Please do not keep your customers hanging. You are in a competitive market and there are so many alternatives than you. Additionally please STOP harassing me by calling me multiple times and sending obnoxious messages in YELP just because I made this objective review. Your actions just depict your unprofessionalism and they sound LOUDER than words. My advice is that you channel your frustration to something positive, something that would make you realize what went wrong and how you can improve. GROW UP! Karma is REAL!

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    8 years ago

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    12 years ago

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    14 years ago

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    12 years ago

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    6 years ago

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    6 years ago

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    Mario D.

    Thanks Ashley. Glad we got your fridge fixed.

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    6 years ago

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    9 years ago

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    13 years ago

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    9 years ago

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    7 years ago

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    Mario D.

    Thanks Russell, glad I could help you guys out in this crazy heat.

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    6 years ago

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    6 years ago

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    9 years ago

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    14 years ago

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    Mario D.

    This guy is unhappy with everyone. Look at his reviews and you'll see.

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    13 years ago

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    Mario D.

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    14 years ago

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    10 years ago

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    10 years ago

    Mario is the man! Fixed my loud vibrating dryer within an hour. Like new again. Good service and friendly face.

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    10 years ago

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    10 years ago

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    11 years ago

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    7 years ago

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    14 years ago

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    Mario D.

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    14 years ago

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    14 years ago

    Mario came out to fix my washing machine. He did a great job and was very reasonable!!! Thanks Mario!

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    Mario D.

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    6 years ago

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    Mario D.

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    14 years ago

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    Mario D.

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    9 years ago

    Mario is great guy that offers great affordable service. He fixed our loud dryer and had parts on hand

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    9 years ago

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    9 years ago

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    Mario D.

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    12 years ago

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    Mario D.

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    7 years ago

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    Mario D.

    Thank you Sri, let me know if you need any other help in the future.

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    7 years ago

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    Mario D.

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    7 years ago

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    Mario D.

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    7 years ago

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    12 years ago

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    Page 2 of 3

    Ask the Community - MD Home Services

    Review Highlights - MD Home Services

    Mario, was quick to respond , provided quality service ( replaced our kitchen faucet), and at a reasonable price.

    Mentioned in 101 reviews

    Read more highlights

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    Altamont Appliance Repair

    Altamont Appliance Repair

    4.3
    (41 reviews)

    UPDATE: 5/28 @ 7:00 pm : Your condescending, copy-paste reply completely misses the point of my…read morereview. My complaint has nothing to do with what the insurance or warranty covers. It has everything to do with your unacceptable attitude, cruel personal insults, and complete lack of professional decorum. This fake apology just reinforces exactly what I experienced. A polite internet comment doesn't erase atrocious behavior in person!!!!!!! I had the most horrible experience yesterday with this company and their very rude, condescending technician, Maurice. They were dispatched by my home insurance company. He walked in and was clearly disgruntled from the start. To be transparent, I told him my garage is currently being treated for rodents and the situation is under control. He immediately and falsely stated that this means my home insurance is void. Then he proceeded to say, "I don't know how to say this tactfully, BUT it smells ripe in here." He followed that up by saying, "I won't be working on this machine--I would never get on this filthy floor." He continued to pretend to troubleshoot, moved the machine out from the wall, and left it there blocking my door. He told me my insurance company will let me know if they will service it, adding, "but I WON'T." I am a 68-year-old single woman who is trying to upkeep my house the best I can. I did not appreciate being made to feel subpar and like a dirty, nasty woman in my own home. There is a professional way to speak to a customer and kindly decline service if you need to. I was in tears when he left and felt so humiliated. Maurice desperately needs to take a Customer Service 101 class or at least find some basic decorum. I will NEVER contact this company again and will make sure everyone I know avoids them. Shame on this man.

    Highly recommend. He has a great, positive attitude and a 'get the job done' mindset. No drama, no…read morewasted time--he came in, did the work efficiently, and left the place exactly as it was, with great results. If you're looking for someone reliable who respects your time, give him a chance.

    MD Home Services - homeappliancerepair - Updated August 2026

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