My husband and I have just returned from a dinner date with another couple at Michy's near Rehoboth. We had attempted to find a table at Michy's on prior occasions, as we had great word-of-mouth recommendations, but we were never able to do so. We live locally and were pleased that we were able to secure a reservation for 6:30 pm this evening to have dinner with old friends.
Our friends arrived prior to 6:30, and my husband and I arrived at 6:31 (I know that because I looked at my watch as I walked in the door). We ordered drinks, and while it took longer than expected for the drinks to arrive, we didn't mind, since we were enjoying the time spent visiting. When the drinks finally arrived, the waiter asked us if we were ready to order. I responded that we would like to enjoy our drinks for a few minutes. This seemed to be okay with him. Actually, it wasn't long before he returned and we placed our order.
I must admit that the food was delicious. We had a pleasant time eating and visiting. Once we finished and the dishes were cleared, the waiter returned and asked if we needed separate checks. We responded that we would split the check equally. After the waiter departed, one of our party suggested that it might be nice to order coffee or at least see a dessert menu. When the waiter returned, two of us ordered coffee, and the waiter brought a dessert menu. We eventually decided to not order dessert, but we still enjoyed talking as were were drinking the coffee.
Then, things went downhill quickly. A woman, who didn't identify herself, but we assume was the owner or the manager, came up to us at about 8:15 pm and curtly stated that we needed to leave, because the table was needed. Although somewhat surprised, we complied and left in a hurry. As we stood outside, we discussed what had just occurred, and commented that we had never had that happen to us before. My husband went back inside and approached the owner/manager, who was wiping off our table. He told her that we were offended that we were basically kicked out of the restaurant. She responded that we had been half an hour late for our reservation and they now needed the table. He pointed out that she was mistaken and we had not been late. He also asked why we were asked to leave, when we had been there for less than 2 hours, and there didn't seem to be anyone waiting (we were seated by the front door and hostess stand and would have seen a group of 4 gathering). She responded that they allow patrons one hour and 45 minutes to eat their dinners.
I am still wondering what happened. We all ordered drinks. We ordered several appetizers. We all ordered dinner. We ordered coffee. We really enjoyed the dinner, and were not camping out! And then, Michy's decided that it was time for us to leave, an hour and 45 minutes after we were seated. Everything I've read allots 2 hours for a table of 4 to turn over. Given as much as we ordered, that doesn't seem unreasonable. I recognize that an early reservation meant that the table would be used again, but this could have been handled much more diplomatically. It's not fair to hold us to unspoken rules.
This has never happened to us in the many years that we have frequented the many fine restaurants in the Rehoboth area. In fact, I can never remember being told that I needed to leave a restaurant.
As a further slap in the face, we noticed that there was a larger group at an adjoining table who were celebrating a birthday. They had been already been seated when we arrived and were still there as we departed. There was no sign that they were being asked to leave.
Despite the good food, we will not be returning to Michy's "Relaxed" Dining. It was not relaxed for us! It's a shame that the attitude of the management at the end of a meal left us all with such a bad taste in our mouths. read more