I'm usually here getting my oil change on a regular they're super fast efficient and get the job…read moredone right away. I will say the employees don't exactly have the best attitude, but they do get the job done regardless.

I had made a reservation online and the employee stated she does not use that and had to provide my…read moredetails again. This location dose not take MIDAS Credit Card, supposedly they are going paperless and REQUIRE an email if you want a receipt. My car was there for under 1/2 hour mind you there were 2 cars ahead of me. Tells me they did not inspect the car as the state. I know my cabin & wiper blades need to be changed and it was never brought up. According to the guarantee they look atAir filters. Battery condition. Brake fluid level. Cabin air filter. Chassis lubrication (if applicable). Condition of exterior lights. Differential fluid. Engine coolant. Power steering fluid. Tire pressure. Transmission fluid. Washer fluid. Windshield wiper blades I know 100% NOT ALL THAT WAS DONE!

They've been taking care of cars for my family for years…read more I started going last year when my heater died. They got me in, called to explain what needed to get done and took care of it. Today I went in with one problem and casually mentioned another issue. A couple of hours later they called with the cost for the main reason I took it in and gave me several options to deal with the minor one. I'll be going back.

The service was very slow and disappointing. Changing one flat tire took around an hour and a half,…read morewhich is not reasonable. Even replacing four tires in the past took about the same amount of time. Saying the service is "free" does not make up for wasting customers' time. Overall, this was not a good experience.

I went in to get my oil changed this morning and being a regular Grease Monkey customer I was…read moreplanning to spend the ~$50 it usually costs for a full service oil change. The guy at this location told me my only option was the premium full synthetic package. I didn't want to get out of line so I went ahead with it and $100.00 later I'm furious. I looked up my last 2 Grease Monkey visits and both were under $50 for a full service oil change. I feel ripped off and will start taking my car elsewhere for services, that was unacceptable. UPDATE: I spoke with the GM and he was awesome. He validated my concerns and apologized for my poor experience. I really appreciated feeling heard and having it made right.

Came here excited about the price of the oil change, left slightly disappointed. I thought the oil…read morechange went fine. Everyone was friendly, the process was smooth and prices competitive with other drop in oil change garages. However, when I got my car back I was told the inspection was good. Then I noticed they gave me a sticker that added 20,000 miles to my odometer and they report that to carfax....they changed it in their computer but not on the carfax report. Which means if I want to sell my car, someone might think I adjusted the odometer. Then at home once I parked overnight I noticed a huge oil puddle under my car. It appears they may have damaged an oil ring or did not properly cap the oil and it was leaking out. I took it back and they were very nice about fixing it. But I shouldn't have had to go back twice for these issues.

I went in for a vehicle inspection and was pleasantly surprised by the excellent customer service…read morethey provided. Shoutout to Lanea for her for friendly demeanor and professionalism. I will definitely be back!

They left my radiator cap loose. I over heated in the mountains. My grandson was able to rescue us…read moreand fix the issue. I won't be back. Very dangerous situation.

FASTEST oil change I've ever gotten. Super friendly and straight forward staff. They didn't try to…read moreupsell me on anything which I really appreciated. Will be back!

Fast , friendly service right in my neighborhood. I needed an oil change and found this place when…read morelooking for an oil change. I drove in and was literally done within 20 minutes. They also filled my tire since it had low air and topped off my wiper fluids. Price was reasonable also. Will come back.

Always have been treated good here prices very i have seen a little more expensive prices and also…read morecheaper keep in mind although it says Kearney garage i believe they are owned by a bigger autoshop company now. Other than that everyone ive chit chatted with are good. No complaint ive had worse experience at other shops all over colorado and all together id trust them the most. I also do most of my work to my vehicle so they are really my last resort when i cant get something done.

These guys have always been fair and honest. I've been…read moretaking my vehicles there for 10 years.

I looked this location up because it was right by my work and they close at 7pm on weekdays. I…read moredrove up after work (5pm) and there were 3 guys all mopping the floors like they were closing already. They all turned towards me as I was driving up the bay and threw their arms up in the air in disgust that they would have to do some work. I was so annoyed by the reaction that I turned around and drove away. As I was leaving the parking lot, one of them who looked to be around 18-20 years old waved at me. They probably get paid by the hour so me leaving doesn't mean anything to them. But now I know, I'll just go some place else that actually wants to do their job. I worked retail for many years and even though you might be thinking 'Oh great I have to help this person' you should never show it like they did.

This is my second time coming to this location and they greeted me with my name as they looked up…read moremy service history and immediately confirmed that I was wanting the same service as last time. Super nice technician, recommended extra services but I didn't feel pushed. Ended up loving the value of the oil change, topping off fluids, and cleaning windows and vacuuming made me very happy! Will definitely be going back and recommending this location to friends and family.

This was going to be a five star review until I looked up the parts pricing on Google versus what I…read morewas charged on their invoice and that I specified I wanted aftermarket parts, not OEM. Basically feel like I was taken for at least $180 and up to $400 bucks. Quite the bummer as everything else about my experience was so good, I didn't even mind the $130/hr service rate. A shame. Something in my 2009 Nissan Versa blew up and ALL the warning and error lights lit up on the dash. Car would crank but not start. I thought it was probably the fuel pump but beyond my current ability to diagnose and repair. Had it towed to ATR. They were prompt in diagnosing and David called me to discuss the necessary part. I asked for aftermarket but by the price listed on the invoice they charged me OEM MSRP $486, which leaves me very disappointed. I found the same part for $355 on the NISSAN WEBSITE, $330 via simple Google search at local autoparts stores, and other aftermarket on Amazon and ebay for $50-$60. So, I could have literally walked or taken the bus two miles away to the auto parts store and saved $150, or ordered online and saved $400 bucks. Again, quite disappointed with this markup, especially given $130/hr service rate. They also found my one of my axles was leaking. He quoted me a full replacement of the axle but it turned out they could just replace the boot so it was quite a bit less than the quote when I got there to pay and pickup my vehicle. Sadly, overcharged for this part as well - paid $79, found on Nissan's website for $46, ebay for $36. Turnaround time was quick. Labor is $130 an hr as I mentioned, they have all the tools and knowledge to diagnose and repair so I don't have a problem with that rate, but the parts pricing thing is disappointing. (Oil change was $35 including oil and filter. Tire rotation for $16, reasonable.) The office is very clean and minimal.

My subaru broke down on my way to work in Oneida Park so I stopped by ATR so they could take a…read morelook. Turns out I needed work on my transmission and they gave me a very fair estimate. My mechanic of 10 years moved out of state so I was in need of a trustworthy, fast repair shop and ATR is definitely it! David and his team took care of me with no hesitation and they were very quick to get my car done. I will be back for sure!

I've had a couple of experiences with brakes plus. Both were positive to say the least. First…read moretime was for a break job. Great service, communication during the job and after the price is to the penny what was quoted. Great experience all around. This time was an emergency. I went to the location and spoke with Lowell who gave me a options for repair, approximate time, and a basic cost. He did advise me that they couldn't start until after ten am, if that was ok. I agreed and dropped it off first thing this morning. Steve callled me to advise I had an issue with my taillight. I told him to try to fix it, but if not no worries. A little before ten this morning Lowell called and advised they were all done. Once again, the team delivered what was promised. Bottom line - you can trust Steve and Lowell to get you taken care of. Go check out BrakesPlus!

By far, this was the worst experience I've ever had with a company working on my vehicle…read more I initially brought my car in because the check engine light came on. After running diagnostics, I was told the issue was related to a knock sensor misfire. Instead of recommending replacement of the knock sensor, I was advised to get a $600 tune-up in hopes that it would resolve the problem. I trusted their professional recommendation and agreed to the service. Unfortunately, immediately after the repairs were completed, my vehicle was still experiencing the exact same issue. I contacted the shop right away, but because it was late Saturday afternoon, I was told I would need to wait until Monday to bring it back in. When I returned Monday, I spoke directly with the manager and explained everything that had happened. He told me that if the issue turned out to be the knock sensor after all, he would cover the cost with no problem. We scheduled for me to return Thursday morning. On Thursday, after the technicians confirmed the knock sensor was indeed the issue, I explained that the manager had already agreed to cover the repair. However, I was then told that because the manager was unavailable, there was nothing they could do and I would need to come back again. When I returned Friday, the manager completely changed his position. He stated he could not cover the repair because, after speaking with the technician who originally recommended the tune-up, they decided it was simply a "process of elimination" to diagnose the problem. After wasting $600 on unnecessary repairs, I ended up taking my vehicle to Big O Tires. They replaced the knock sensor and informed me that I simply needed a Hyundai system update afterward. They also told me the tune-up I was sold was unrelated to fixing the actual problem. I feel completely misled and taken advantage of. I trusted their expertise, spent hundreds of dollars on repairs that did not resolve the issue, and then was given conflicting information and broken promises from management. I would strongly caution others before bringing their vehicle here, especially if you cannot afford to waste money on unnecessary repairs.

Jenna made the service experience a positive one. She was very easy to communicate with, sent text…read moremessages and phone calls with frequent updates. I also loved how all service recommendations were made via text with a link to approve or reject recommended service. The Jeep is running much smoother than it was and no leaks yay! Thank you Jenna, the mechanics in the back and Hotchkiss in general! Would recommend and would return! Great experience overall!

Amazing business with a highly transparent and client centered focus on service. They go above and…read morebeyond when it comes to preventative car care and always make sure that you are complete satisfied with their work. Shelby and Jenna were my main points of contact and were amazing with the communication throughout the entire process. This place is unmatched in value and commitment to the customer.