I came in for an oil change on my Subaru Impreza. When I got home, I noticed that they did not replace the one-time use washer on the drain plug. I called and they confirmed that they had not performed this step. On the phone they said that if I came back that they would throw on a new washer. However, when I came back they told me that they weren't going to replace the washer. The technician told me that he didn't know much about Subarus, I explained to him that the washer had to be replaced every oil change, but he did not believe me and told me that they would not be completing the oil change to the manufacturers recommendation. Not to mention that I had to take time off work to come back just so they can waste my time and insult my intelligence (I am an automotive engineer). I could not believe that they would waste my time by having me come back just to go back on their word and leave me with a leaky drain plug. EVEN AFTER I PLEADED 4 TIMES FOR THEM TO DO THE WORK LIKE THEY SAID THEY WERE GOING TO DO ON THE PHONE. read more

I brought my Volskwagon Jetta in to get a tune up and to see why my check engine light was on, and they did the tune up and also let me know that my map sensor needed replacing because that was why the light was coming on. We allowed them to replace the sensor than they said that another part had to be replaced. So we paid them and left. A couple of days later the light comes on and we bring it in and they supposedly fixed the issue. A couple of days after that it came on AGAIN! and this time it was a "different problem." They were rude and did not want to fix it, but after I basically begged them they finally agreed to fix it. Once again the light came on and we brought it in today and they told us there was nothing they could do for us that we had to take it to the dealership. Feeling hopeless is not a great feeling. Their customer service was poor, and they will not fix your vehicle problems. I WILL NOT BE RETURNING TO MIDAS EVER AGAIN. read more

John and his staff are very professional . I appreciated the deal on the oil change and all of the inspections, and reports. It seemed reassuring that although I waited less than an hour, I also am glad that Midas is thorough. I feel confident that I can return to have my Honda serviced with here in the future. Thanks Guys !! read more

Midas - My 2008 Honda Element. - Auto Repair Near Me - Carson, California

Best auto service in town, they are super helpful and they went way out of their way to make sure my truck was all fixed up and good to go. Dave runs the shop incredibly well and all of the employees are super friendly and knowledgeable. Jason fixed the ignition switch on my truck and I thought it was unfixable. Will be back here for any vehicle needs I have in the future for sure!!! read more

So, I have been coming here for a few years now, and every time I bring one of my vehicles in I feel more & more confident that when we leave the issues will have been taken care of, and if there is an issue that comes up after the repair (which is seldom) John always takes care of it. I am an Uber & lyft driver so you can imagine my car needs repair or just general maintenance often, and I always take it to John. we also have a Jeep Wrangler (TJ) which is older and he maintains for us. I will never take my vehicles any place else for repair or maintenance unless it is not something that they can take care of. John is the man!! Thank you sir!! read more

I needed an oil change desperately I came here on recommendation from a friend and was not disappointed. I was a walk in with no appointment and even though try were busy they made the time for my car. They were fast and efficient and the price was great. They went above and beyond, I knew that I had a headlight that was out but didn't mention it to them, the guy who changed my oil noticed and told me they could change it for me! I know it's not hard to do but it was convenient and that is great, one less thing I have to worry about. Best of all they didn't gouge me for the little extra service they did. All in all I will recommend this location to all my friends. read more

sitting here waiting for oil change to be done so far they all have been nice and mechanic kept me updated Happy ! read more

Midas - Auto Repair Near Me - Carson, California

Awesome spot!!!! I made an appointment for brake service at 11:30 today but they were able to slide me in an half an hour earlier. Oscar Garcia(the manager) personally took care of us. He showed us what the problems were and how they were going to able to fix them. It's been a while since I've been here but it seems that customer service is still top priority. Thank you to Oscar and the rest of the team at Carson Midas. read more

Great service from Oscar and the staff. Made an appointment for oil appointment and was in and out in 40 mins even tho they were busy. Will be coming back. read more

The best in everything is all I can say. They are honest and actually care. Starting from Kim in the front desk to Oscar and Ben they all make you feel welcomed and get the job done. Good pricing, customer service, and good quality work. read more

took my car for oil change and check tire pressure, jason helped me and done with my car under an hour! definitely coming back!

I have been going to Midas for many years it started with my mothers 66 Pontiac Lemans, and several other cars through the years. My latest visit was for my 1993 Ford Probe. The managers have always been nice. However, John is the best. He is not only professional he know his stuff--but he goes the extra mile to help you. He is diffidently 5 STARS and more. Yes I would recommend Midas to anyone. He gives you a good price and great excellent service. Thank you John and God bless you. read more

This location has excellent last minute service when a person is in need. Their prices are reasonable and their service is great ! I would definitely recommend them. Thank you again ! SS read more

Great service! I came in for an oil change and they corrected my tire's pressure, and checked everything else. The price was fair and I would definitely come back. A+ read more

First off I would like to say that the staff here is very nice, regardless of whether or not they are pulling a fast one on you. Here was my experience today: About 2 months ago I was at the Mitsubishi dealer having a routine service done. On the final print out they list everything from their inspection and they listed the brake pads at 3/16 and the brake fluid as "low". Thats pretty standard for needing your brakes worked on soon, so I noted it and planned to have the work done at a later date. Come today...I head over to Midas in the morning and talk to the guy. I tell him about what the dealer inspection said and that I just wanted those two things serviced. I had brought my own brake pads in as I prefer a certain brand/material so I had those ready to go as well. He said that they have to do the typical inspection regardless of me having the dealer information before hand. I said thats fine, thinking to myself "good they can double check how bad it actually is." 4 hours later I come back to pick my car up. Service done and ready to go, the guy comes in and says "yeah funny thing is your old pads still have half their life! Oh and the brake fluid was fine and in great shape! Still clear!" I say "Seriously? the dealer is pretty dumb...wow." "Yeah...they do that to just get your money. Tell you its bad and do the work even if its good. Ok your total for pads and fluid is..." So you are ripping on dealers when you inspected my car, found everything to be fine, and serviced it anyways? Isn't that what you were just saying dealers do and why I shouldn't go there? I'm not the type who throws massive fits in public. I paid for the work they did and moved on with my life. Its a lesson learned with this Midas and their view of customers vs the bottom line. I wont be going back there ever again and I hope my experience will help you make a better decision than I did. read more

Jason was great! Someone you can trust. Will continue to take my car there for repairs.

I drive an 04 Honda Odyssey that needed to have the brakes done. The price at the dealer was ridiculous so I started shopping around and discovered that Midas offers a LIFETIME warranty on brake pads. That's more than the dealer offered so I called and talked to Kathy (I believe she is the general manager). She was very pleasant and gave me a good quote. I brought my van in for service the following saturday at 8am and was really surprised to see that there were several people waiting ahead of me! Yeah, at 8am... on saturday morning... that kinda says something about this place in my opinion. Once I got to the counter, I was helped by a guy named Paul. He was very helpful and broke down all the charges and gave me a few options and recommendations. Never tried to push me into doing that or that, just laid out the facts and let me decide. That's the kind of customer service that I like. Two hours later, my van was ready to go... no hassles, no problems. BONUS: I wasn't aware of the coupons that they offer online, but they gave me the discount anyway! Great service, very happy. I should mention that the lifetime warranty for the brakes is for the parts, not the service... still more than the dealer offered... read more

Oscar was so helpful, very informative and provided excellent customer service! I was pleased with the level of professionalism, very clean facility and they got me in and out very quickly. Great price for brakes, I had all 4 of my break pads replaced and Oscar and his team were able to save me money compared to what the dealer was trying to charge me. Highly recommend this Midas location! read more

I've only recently starting going here, but believe my search for a new shop in the area is over! On my first visit I was prepared to spend over $1,000 for new struts, strut mounts, probably new coils too, etc. But the guys were able to just tighten everything up and after the recommended replacement of my swaybar links, I was outta there for just around $200. Very cool! This Midas's prices are fair and their work is solid, but most of all I have to commend John on his excellent customer service! I truly feel he puts his customers first, and he genuinely wants his customers to drive away feeling satisfied. This above all, is what I look for in a new shop! Great job guys! read more

Great service! I have a long commute for work, so it's really important to keep my car in good shape. As a woman it's not always easy to find a mechanic that explains what repairs you need now and what you can wait on. Kim at the front desk is really good at explaining everything. I bring my car here every 30K for an oil change. On my last visit I had a few extras done. For under $200 my car runs soooo much better. Thank u!!! It feels really good to have a mechanic I can trust. Also if you make an appointment online you're in and out pretty quick read more

Gabriel and the team at Midas provided great quality customer service. They keep track of the brakes warranty and communicate options very well. I'm happy to be a longtime customer. read more

Trying to get a hold of the owner of this Midas on Carson and Dolores. We missed the call to pick up our car and realized it is closed on Sundays. Please give us a contact number. We are hoping someone can let us pick up our car today or as soon as possible. read more

The best in town! I love the service and quality of work. Especially the manager(John) is really nice and very helpful about my car .

I took my car in for brake service(Change my brake pads)on 4/25/19. I was advise by couple other mechanics. Stating they needed changing right away. I left my car with Gabe the technician for a third evaluation. The brake pads look good in my opinion. But I wanted to be sure. Gabe contact me three hours later and said my brakes are in good condition. 'No need to change them for another year. Honesty!! Honesty! I love it! Any other company would have charge me $200 to $300. My out pocket cost $50. read more

great place and manager. Found out on a Friday my brake light was out. Made an appointment for Monday morning. John the manager took 15 minutes to replace for me. Am so grateful!! Thank you! read more

They upsell you for things that shouldn't even be done. Came in because of squeaky brakes and guess what I left with squeaky brakes, it's the last time I come here and they will bug you about getting re-serviced. No thank you read more

Ben, Oscar, Jaime and Lauro are the best! I brought my '68 Chevy in for Brake and strut service they were friendly and knowledgeable. A few days later it wouldn't start ( down the street from Midas)and they sent Jaime in his own car to come and assist me! Now that is service!! These guys are the best! read more

The previous owner was amazing. I'd actually drive passed several other places, some with the same price and I'd still choose Midas because of their customer service but there's a new owner now who's horrible. It's like going to any other shop now, we'll no the service is slower, customer service sucks now. Just sucks because I've been coming here for over 3 years. read more

Dropped my car off for a complete brake job cause I didn't have time to do it myself this weekend and it was my only free day. Everything seemed fine. They called a hour and half later. I paid and picked up my truck.drove home and got out found a huge scratch on my rear door so I did a walk around found grease on my passenger mirror so I checked the pads they replaced, brake grease was used in very sloppy in excess to the point it was bubbled over. I've done my fair share of brake jobs and never left it sloppy cause when grease heats up it runs. So I wiped all the excess off cause I didn't want it to get on my rotors they replace in front and the freshly cut rear rotors. So I drove back before they closed got there at 555pm. I spoke with John who handled my transaction and told him "this huge scratch was not here when I dropped it off" yes it's a 13 year old truck and does have some scratches and I don't need anyone adding more. John's reply was "bring it by tomorrow and ill try to get some thing to buff it out "and mentioned there are smudges on the scratch . I told him that I was feeling it with my finger and nail to see how deep it went. He said it was on a lift the whole time and I don't doubt that,but you still ha e to drive the truck in and out of the bay.i doubt he will follow up about it as it seemed like since the job was done and I paid I as customer was not a priority anymore I'm giving 2 stars cause it was done a hour and a half. read more

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The service was fantastic. Carlos was amazing. He really made me feel at home. I was just going to do the conventional oil change so I googled the closest place to go since I was at work and this place popped up, when I saw the price on conventional oil change for $ 17. 76 iI immediately called to make an appointment. Carlos answered and he took me in the same day even though it was already tight schedule. I came in and he showed me the things I needed and replace them with a very good price but then he also showed me that other things that seriously need replacement, that is why my car was rattling hard. Now , let me tell you in the past I took the my car to several places and no one could ever tell me with the problem was and long and behold he straight up Yd and even showed me. He gave me a great price for the things that needed fixing and plus he discounted $ 30 off the price added to that. I said let's do it. Now my car is running quietly and smoothly. Thank you Carlos, you are the bomb !! read more

I was late to my appointment wit WIN Chevrolet and the rude technician suggested I leave my vehicle till Monday for a simple oil change-yea right. Someone mentioned midas was running a special so I called. Carlos answered and told me they were actually closing but he could help&come right over. As I waited, 3 others ladies came that he had done the same for. EXCELLENT customer service and friendly staff! read more

I came in last week to replace my brakes and repair my thermometer. I was so pleased with the service I received I scheduled to come back today for a major tune up. To be honest, only time will tell how well the work has been done, but John alone deserves a 5 star rating for his beyond friendly customer service. John gives the type of customer service you expect to receive anywhere you go. Keep up the great work John! read more

These guys really believe in doing what they can do to make you happy. They do good work and won't rip u off. If you ask nicely they will let you use the tv controller. read more

If I could rate 0 stars I would. Took my car in for a check engine light misfire on cylinder 1. Changed the spark plug and moved the coil cap. Engine light came back on. Took it back for a full diagnostic. John called me 3 hours later to tell me i had a leak in my intake and the repair would be about $1000. My car is a 2014 so an intake leak seemed questionable. I had a smog check place down the street smoke test my intake and of course there was no leak! Luckily i checked into the quote before I let him do the work. Dont go here! If you have a quote from John, get a 2nd opinion ASAP! read more

My go to spot to get work done on my car. The service is "all around" EXCELLENT. John genuinely cares about giving great customer service. He makes sure your car is taken care of. The work done is an A+. I've been to many Midas locations and this one in Carson is the best. read more

Oscar and the team of mechanics there helped me out big time. My car stalled about a half block away so I took my 2001 Ford Focus to this location. They got it all fixed up by the next day and running better than its been running in a long time. Prices are reasonable, they are very professional, and I would recommend this shop to anyone. Thank you Midas Complete Auto Care Center!! read more

This facility is the best service center. I came in with some car issues regarding the A/C unit. The mechanics did a great job by locating all the problems the car had. They repaired the A/C which is the only thing that was wrong & they did not try to "sale" me anything afterwards. John the svc manager is extremely Honest, Professional, Presentable, Friendly & Courteous. I Highly Recommend this place & their staff... read more

Reasonable price, honest, and friendly staff. I went to 3 different shops and this one was the best not only the price but also their customer service. The lady in front was very nice and friendly. The person helping with my car was very kind. I'll be coming back here from now on. read more

Made an online appointment. Arrived a little early went to check in and the guy acted surprised I had an appointment. He Looked on his computer, and there was my appointment. He said Im to busy right now, if you want to leave it I may have it done by 6:00pm this was at 2:00. WTH? Won't be going there ever again! read more

Don't waste your money with this location. The parts are guaranteed but their labor is not. I had to take my wife's car back a week after they replaced the brakes on her car because they were squeaking. They made the necessary adjustments but cost me $25 per brake. I was not happy to find out that the labor was not guaranteed. I won't ever go back. read more