Steve went above and beyond to ensure that I was taken care of and kept reassuring me of it. I went in for a wheel alignment for my lexus while my Nissan was getting diagnosed at the nissan dealer, and i was not upsold on anything. My car, being at 216,000 miles, i would expect to be upsold on something ridiculous but they told me my car was surprisingly perfect. The next morning, i received a call from nissan and was told i needed to replace my entire AC system for a whopping $2400. I was so satisfied with my service just the previous day and knew i had to call steve and ask him to look at it that same day. As i was dropping off the keys, i was given a ballpark for repairs it may need and was already happy with the numbers he gave me compared to that crazy $2400. After a few hours, steve called me and told me that the refrigerant was just about empty. I saved $2250 just by coming here and getting a second opinion. Steve, from Midas on Sunset Rd, is who you'd want to talk to and schedule your next maintenance or diagnostics with. read more

A positive experience for an oil change. Steve was very friendly and courteous. Price was spot on. I would definitely come back and I highly recommend this Midas shop. read more

I'm planning a very last minute drive out of state and desperately needed an oil change before I was willing to go. I found a really good groupon deal for one and booked an appointment. They got me in super quick and when I got there I had actually booked for a synthetic blend rather than full synthetic and they were great working with me and honored the groupon price even when I offered to pay the difference. I live across town from this location but definitely plan on visiting again. Thank you!! read more

I called before going into the shop and Jimmy was so helpful and welcoming on the phone. When we arrived he pleasantly greeted us and checked us in. Carl inspected everything on the car and made sure we were ready for our road trip. They topped off the car on fluids and filled the air pressure in our tires at no additional cost! As a women and someone who isn't mechanically inclined, I'm often put in a position that leaves me vulnerable to such services... but this was NOT the case at Midas! They said the car was in great condition and inspected it at no cost! In addition to this, it was a hot summer day in Vegas and the waiting room was refreshingly clean, cool, had entertaining TV playing, a retro arcade machine, and a counter stocked with refreshments! I have told people already in person about my amazing experience and I hope they give this amazing place a try too! Overall the experience and customer service was exceptional! Thank you so much Jimmy and Carl for taking care of us so well! It truly means a lot! read more

To Chad the Service Manager for this location and the rest of the staff I owe a great amount of appreciation! From the start of what resulted in two month ordeal, I was treated with respect, professionalism through out the entire process of getting my car fixed. It took this long, not through fault of their own, but because the faulty parts they kept receiving through their part supplier. Non the less they did not give me the run around they simply apologize profusely and told me my car was going to be fixed as promised without me incurring any further expenses. At the end of it all I ended up all brand new parts from the original parts from VW (something they don't usually do) and practically brand new transmission system including all part related to a 5 speed manual transmission (clutch systems, pressure plate, starter, etc...) to say that I would happily return for all future repairs needed, would be a gross understatement. read more

I had a great experience today while getting my oil changed Steve was a cool friendly guy and save me a few dollars Awesome customer service. read more

Figures they had to pay to be put on the list as an AD because they ripped me off. Thank God my bank got me my money back. DO NOT go here.

Went to this location on Saturday 3/12 there was 2 people in the lobby. Guy at desk saw that I had a Groupon in my hand and goes instantly you need to make an appt. Ok no problem, FF to the Monday appt, I arrive early, with Groupon in hand, Steve the Mgr, says that he needs me to redeem the Groupon on the app, which is acting up on my phone, I say ok we'll get to that point, he basically yells at me that I need to redeem it, ok I said I will, mind you I also have the print out of the Groupon, then he says BYE, we're not servicing you!! WOW, really. He wouldn't give me contact info for his district or anyone above him, he was basically a jerk to me, I'll never spend a dime at this place! Of you can't accept a Groupon promotion, maybe not advertise the promotion on Groupon. He seriously would not do my oil change because he didn't want to accept the Groupon printed out, THEE WORST CUSTOMER SERVICE EVER!!!!!!!! read more

I had visited this business as i needed to have some work done on my car and was greeted by Steve, a friendly, generous and eager to please gentlemen who scheduled an appointment for me after reviewing my wants and wishes. I arrived, they were waiting a very knowledgeable mechanic by the name David took over and did a fantastic job as it required a more advanced solution. He has many many years at the wheel and it shows within his work. I was very pleased with the results. I came back after a recommendation of new tires was expressed and had those replaced. I will without a doubt return when the need arises. Knowing there are good, friendly, honest services ready and willing when you need them is very comforting. Great Job !!! read more

I went to this location for an oil change the other day and I'm glad to report a positive experience. I grabbed a coupon off their website for a $19.99 oil change and the total after the disposal fee was something like $27 if I recall correctly. Not bad at all. They seem to do a very thorough inspection and spotted a couple legitimate issues but not urgent stuff. I have some background in auto mechanics so I know they were not trying to play me. These guys seem pretty knowledgeable and honest IMO. Only a little pressure on the upsell to fix the issues, but once I told them I'd take care of it there was no more upselling. Can't blame them for trying just a little. read more

I've had multiple things just pop up on my car over the years and Carl always takes care of it! Quick appointments. Awesome customer service. And the problem is always fixed. I find that they also seek to have better prices. read more

These guys always take care of me. Jabar and Hank are always very kind and honest and I'm usually in and out within an hour..they do get really busy so I suggest going early....And go the extra mile every time! read more

Manager was courteous though a bit free with the word "brother" (I counted 22 individual uses in the over an hour and a half I was there to get my oil changed). Offered everyone a standard $20 off their service, in person and on the phone. I went there because of a proper Yelp offer, but he would not take my 20% off Yelp coupon nor the $50 for $100 Yelp offer. I didn't push the issue, but he said "I don't think we take that here." And seeing as how he was the manager, I would think he knows. Due to not having the proper filter, service took three times as long as promised. Other people were coming and going, getting their oil changes or whatnot done in reasonable amounts of time, while I was waiting for the part to be sent over. I asked if $20 off the best you can do and there was not so much as a suggestion for a higher discount this time or next visit. Pretty sure the price listed was 35% higher than the highest Edmunds competitors' rates, as I had plenty of time to search the internet, though I cant be sure without actually shopping around. Still 25% higher after my ubiquitously offered $20 off. Though they did a good job with the oil change, I think, there wont be a next visit here. read more

Hank is the greatest! He may look scary, but he's the friendliest guy you'll ever meet!

Went last week went to Meineken to get a basic oil change no problem comes Monday white smoke coming out my tail pipe with specks of black fluid on the ground when pressing on the gas . No problems at all when I brought my car in just a basic oil change can someone help me with this problem?(Sunset location) read more

I just love the guys at this Midas. They always take great care of me. Wouldn't go anyway else.

Came to this place because it had 4 stars. The service was bellow disappointing. The gentleman at the front told me to get a tire and oil change should take no longer than 45 minutes. An hour in he lets me know that 'they sent the tire to the wrong shop' and now i have to wait an extra 30 minutes for the tire to arrive and be installed. The entire process ended up taking an hour and a half. I'm standing at the counter to pay and there are 4 gentlemen sitting and talking in the garage. read more

Horriblw service the worker are slow as well , rude when you ask them to put a pep in there step when obviously they aren't doing anything but chatting . Oh yea they will also lie to you about why they can't do the SERVICE you just paid for and give you a faulty excuse smh worst experience I HAD ! Never will i come back again read more

I have been coming to Midas on Sunset since last year every time I come there the guys are professional caring and the mechanic there David knows his stuff appreciate you guys help thank you for all the advice and keep your business strong. read more

I was looking for a good place to get my oil changed. I wanted a good job for a good price and didn't want to wait for hours to have it done. The Midas guys checked all the boxes. It was a good price and easy to get and use a coupon. Coupons are a mine field at other places. They got me in same day with in a couple hours and The whole process took about an hour. The work was solid, I checked. I recommend Midas in Henderson nv. read more

Made an appointment, was a little late and they still got me in. Very friendly very honest people. I really recommend this place. Added some additional things to be done to my car and they did not make me come back they said they will take care of me today which is awesome. You like honest, you like great customers service and great deals, come here. (: read more

I HATE getting my oil changed. Mostly because I hate being harassed to spend more money on stuff that I do not need. Yeah, I get that you need to make money, but I'd rather pay an extra few dollars on my oil change just so that people don't bug me multiple times while I wait. This place handled that pretty well. I came in here to get an oil change after receiving a coupon from Smith's when I went grocery shopping. It said 20 bucks for an oil change and tire rotation so I decided to give it a try. I pulled in and was greeted in the parking lot by the manager who was friendly and said he could get the oil change done in under an hour, so I agreed to go ahead. He looked up the oil my car needed, rang me up (it ended up requiring more expensive oil than most cars-even my dealer recommended this so I agreed), and I waited inside while they worked on my car. They had coffee, water and a vending machine for soda in addition to a small TV while you waited. The building was WAY too warm though and there was trash all over the floor which was not really appealing. I was sweating just sitting there. As I left the manager said "I guess it is getting a little too hot in here." After no more than 30 minutes he said my car was done and I was given a free air freshener (a nice touch), paid, and was on my way. One thing I didn't realize until later though was that they never actually did a tire rotation (you could see them working on your car through the window in the waiting area). I'm not super upset about that as it wasn't needed on my car technically, but given it was a part of the coupon I presented I wish it would have been addressed. Oh well. Overall, not a bad experience, but some little tweaks here and there would certainly make this place significantly better. read more

I was pretty happy on my first visit for only an oil change although they added an additional charge sixth quart from the Groupon coupon. Went back next day to have front suspension work done. Was told that the job would take about 1 1/2 hours. 3 1/2 hours work finally done. When the bill was presented it was $80.00 over original quote. Adjustment was made but I felt they were trying to get over on me since I'm a senior. Didn't have a good feeling about this place read more

Every single worker at this location goes above and beyond for anything and everything I've ever needed without any problems or being jerked around like other mechanic shops in town. They are extremely professional, beyond helpful & you know when you leave that the job was done correctly and you didn't over pay or get lied to like most shops will do especially when a woman comes in. Thank you all for everything & making sure my car is always safe for me and my kids to be in and so much more! I highly recommend this shop! If you want the job done correctly without being ripped off or being lied to, this is where to go!!! read more

Chadd was very professional and courteous. They did a great job, price was very reasonable. Would come back again!

This is the best shop. They are very honest and trustworthy, I'm a widow and they go above and beyond.

This is my favorite Midas location. Everyone is helpful, accommodating, and honest. They've always given me the best deal possible and never deceived me or tried to rip me off like other mechanics in the past. All of my experiences at this location have been positive. read more

Took my car for a brake estimate. I had just taken it to my regular shop and wanted a second opinion. Midas was gonna charge me twice what my regular shop was AND when I decided to take it back to my regular shop they immediately called me and said there was damage Midas had done to the wheel well/part of the brake. I called midas and they just pointed fingers at my regular shop but why did midas never call or mention the damage. They said my car showed up with that, so why did no one ever tell me until I took it back to my regular shop. They are money grabbers. And they offered me no solution. Money grabbers. I always tell people not to go here. read more

I had about $3500 worth of work done on my Excursion at the Midas in San Antonio, Texas about a week before moving to Vegas. The drive was going decent until about Arizona when the Excursion started shaking so hard the roof rack was rattling, and then died twice while reversing I tried to go to the Midas on St Rose Hwy and the guy there was soo unbelievably rude, so I called this Midas in tears and Jabar answered and told me to head right over. As soon as I got there, I showed him my receipts from San Antonio and they got it in right away. Giovanni made it possible for me to drive it again, so I could make it to my hotel that night. I can't thank them enough! read more

Yes...national chains CAN be HONEST! Everyone else wanted $700-800 telling me I needed pads & rotors all the way around on my car. This shop did the inspection with me standing right there. Turns out I only need front pads. Midas gives LIFETIME warranty on their pads too. So in the end I have nearly new rear brakes (nothing needed) and only needed pads on the front. Got out the door for $181.00 Highly recommend these guys. If you stop by...ask for Jessica. She owns this franchise location. read more

After buying a groupon for a brake job I made an appt. here and had my car there at time of appt. the guy said to come back in an hour and a half. Drove back an hour and a half later to be told come back tomorrow. Fine.. come back the next day and was called later and told it would cost $455 on top of the $230 groupon. In no world should a brake job cost $685 even if the rotors were bad which I knew they weren't cause I couldn't hear any grinding. I told them take it down. Had to fight with groupon about a return cause I was one day past the date of return. (Wouldn't have been if the business kept my appt) had my boyfriend and his uncle take my car somewhere else today.. whole job cost $250 and the rotors just needed turned.. Midas are crooks!! They tried to take advantage of me because I'm a female and know nothing about cars. I will never take my car here again and will spread the word about this horrible experience. Update: after posting this review some guy representing the company has splashed my personal information on Facebook and argued non stop about what was told to me on the phone read more

Our Company van was stolen out of their parking lot. Apparently they left the keys in it. Lucking HPD was able to locate it and it was undamaged, but I can't imagine having so little respect for their customers' property to leave a vehicle unlocked, outside overnight. Additionally we requested some information that the "corporate office" needed to provide and after calling 5 times and stopping by their office personally, we have still not received it. Beware or look elsewhere. read more

I call and asked for a district manager and also left a message for national offices to call me ticket # 4189277 for a problem that happen on 07.30.2019. My air conditioner still does not work correctly. Front works when it want to .the back has never worked when repaired. read more

David and Chad highly recommended went above and beyond while servicing my vehicle will refer anyone their way

Complete price gouging on parts. Brought my car in for service front/rear brakes w/rotors. Rotors were bad and they wouldnt do the brakes w/out doing the rotors. RETAIL price of Bo$ch rotors at the MOST expensive place in the area is 240. charged me 392. He tried to act like I dont know they dont even pay retail, much less almost TWICE retail. Oh but according to the tech guy I shouldnt complain b/c I only paid groupon price (they confuse what groupon pays them as the price I paid....cuz they're smart like that) for the service or should have taken my car elsewhere..my pkg was location-specific and was paid for....Never again. This location is a stain on the franchise and they need to drop them. No surprise that they arent accredited. Steer clear of this place, go to the St. Rose location and ask for Pete! read more

I was in a rush and in a bind, Steve from the location in the Galleria area off sunset was amazing, being a veteran and able to shoot the breeze made it seem like 2 seconds had passed. He and his team were beyond professional and seemed to have an amazing rapport with recurring customers. Theres a clear reason why i will be returning to this shop regardless of location in the city. Keep up the amazing work and keep that awesome team together. read more

Bait and switch and predatory tactics. My wife went here with a coupon for buy 1 get 1 free oil change valid till 2/31/18 (in what year does February have 31 days?). She drives a 12 year old bmw 3 Series. Even though the coupon has pricing for full synthetic oil change they told her they would not honor it. She asked for an estimate for the oil change and also the check engine light that was on. She was then given an estimate for $2100 for oil change, new air mass sensor, cooling system flush and replacing a 13 month old water pump they said was broken that 2 other mechanics yesterday verified was fine and functioning properly. They then handed her a bill for $73.13 for "engine diagnostics" which they said must be paid to get her keys back. She paid and left. This place is the poster child for bait and switch tactics, deceptive trade practices and taking advantage of women with limited mechanical knowledge. We will be filing a complaint with the BBB and the Nevada Department of Motor Vehicles. Horrible to treat any customer this way. read more

Midas - Auto Repair Near Me - Henderson, Nevada

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Chad the manager was great! He made sure I got the best deal and I'm not exaggerating. I had an appointment with Mr. brakes and I told him I just wanted to check rates he went above and beyond by calling them asking what they offered and the warranty and beat them! Who does that? Right in front of you? You always worry about being hustled and I recommend this location to anyone wanted their brakes serviced! I hope the owner of the branch sees this. As long as chad is the manager I think business with be good. Coming here as long as he's here! read more

Weird how online there is a coupon for a $19.99 oil change and the guy said I needed a printed out copy of it, like it's 1998. There are no other customers. All the other Midas in the area don't need printed out copies of a deal visible on your mobile device. These guys must not like business. Enjoy standing around all morning gents. Cheers! read more

Mike and his team here are just superb! There was a noise with my suburban. They checked, add oil to the 4wd. Told us to make sure and let the people that change oil top the all the fluids next time. That's it! It was free, no hidden fees! Service with a smile!! Love it!! read more

Midas - Happy New Year!! - Auto Repair Near Me - Henderson, Nevada