I don't really give a lot of places 5 stars, but Mike's at the Crossroads deserve 6! On a beautiful Cotati day, I got to try both the Great Western Hickory Burger and the Pesty Pesto Burger (see photos). The Hickory Burger came smothered in sweet-n-tangy BBQ sauce and 2 slices of bacon. It is a messy burger to eat, but still very tasty and finger lickin' good. The Pesto Burger was served with a dollop of creamy pesto. I was afraid I wouldn't be able to taste it because I felt my taste buds were still reeling from the BBQ flavor, but I was happy to see it was still bold enough to hold its own. The meat patties were thick, almost 3/4inch in height, and cooked perfectly. The meat was also very tender, not at all chewy, dry, or full of weird pieces of cartilage/bone/etc that sometimes interrupt my enjoyment of the burger. Originally I had asked for the macaroni side AND a side salad (it looked so good I wanted to try it too), but the waitress misunderstood me and substituted my macaroni for the salad. It all worked out in the end though because the salad, dressed with a light Italian vinaigrette, was more to my liking. The macaroni salad was alright, but it had faint pinkish color (perhaps ketchup) and relish in it which made it too sweet. I prefer my macaroni salad creamy. And as I looked around the restaurant, I was pleased to see that I wasn't the only one that made this call. A majority of the big, biker dudes had all ordered salad too! The staff were on point with the drink refills and pleasant. I love that all burgers are served with mandatory cheese. This practice should be made into burger law. read more

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A fall from grace. Mike's was my favorite burger of all time. A year or two ago I would have died defending that statement, but all good things must come to an end. After Mike's was sold, many years ago, the changes began to creep in; fries, higher prices, a revolving door or cooks, new beef supplier, etc. I tried my best to ignore the warning signs, telling myself that it was just a fluke that the burgers were overdone and under-seasoned. But after my last two visits I can no longer stick up for Mike's. Over the past 7+ years of living in LA, I made a point of going to Mike's 3-4 times a year on every visit to my parents house. Over the last two years, I don't think I've been in love with a single burger. I've never seen the same cook twice, I've only had one burger come out with any pink, and service was so horrid last time that I was embarrassed for my family. I'm sure I'll drop back into Mike's in the future, but a new crop of burgers have arisen in Sonoma/Napa that I look forward to trying. In the meantime, sorry Mike's, my picture of your burger is coming off my Capitol One credit card. read more

I've been known to drive 15 miles for a hot fudge sundae, 35 miles for a strawberry donut, even 55 miles for some calamari nachos... But 100 miles out of my way? For a burger? Am i crazy? Maybe. But now i have tasted the burger upon which all others will be judged. i didn't even mind all the Giants fans cheering loudly while watching the game on the big screen. A burger good enough to calm a true blue Dodger fan in a den of Giant's fans can only exist here in Cotati. Fries fans, they are serving them all the time now. No need to wait till the weekend to get them. I found the macaroni salad to be odd, but not terrible. Everyone there was pleasant, that is until they found out i was rooting for the Dodgers... I hope to be back soon, and next time it will be the Dodgers who sweep the Giants... read more

Mike's at the Crossroads - everything you'd want in a rest stop, and then some! - American Near Me - Cotati, California

I came here to try their Krush burger for lunch, it's a 1/2lb burger patty with cheese, and sauteed onions and mushrooms in a white wine sauce. The burger was fantastic, it's one of the better burgers I've had. They now offer fries on Friday, Saturday, and Sunday. After having the burger and fries, I can advise against it, it's way too much food. The burger and fries can make it a bit pricey but it's definitely worth indulging every once in a while. I've heard that if you ask for a burger without cheese, they charge you 5 cents because they believe all burgers should have cheese. I thought that was pretty funny. Another thing that amused me was their pint glasses have "Stolen from Mikes" written on them in case you're building a pint glass collection at home. Does that make stealing them more or less likely, I wonder... read more

Definitely not a five-star burger! Come on people! You've been out in the sticks too long. Go over to Tubby's for a five-star burger. The burgers are quite good though, worthy of four stars. This place is jammed with local construction workers and blue collar types whoopin' it up and havin' burgers at lunchtime. They have a little lunch counter for quick service. The owner lists his top 11 reasons for why he doesn't serve french fries: "11. He Don' Like 'Em 10. This Ain't French Food 9. The Burgers Greasy by itself 8. Mike's Liability Insurance Does Not Cover Cardiac Arrest 7.Bring Your Own Stinkin 'Fries 6. Who's Gonna Scrape The Muck Off The Walls 5. They're Only Spuds 4. Can't Top "The Willowbrook's" Fries 3. Haven't Sold Enough T-Shirts 2. Have You Seen The Price Of Oil? AND 1. Mike's Too Darn Lazy to Change The Grease" However, I suspect the real reason is because deep fat fryers are very expensive and you have to get a special permit from the County Department of Environmental Health to operate one. read more

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3.5stars Came in for lunch with a buddy and sat at the bar. Efficient service but not overly friendly or inviting. I ordered the garlic burger with fries and it was killer! The garlic was a heaping pile on top of the patty and was so good. Really tender garlic, nice and sweet with good caramelization. Burger was cooked medium and at a half pound it was a gut buster. I couldn't even finish off the fries and was full pretty much all day. They have a variety of about 10 burgers on the menu and you can always customize one if you desire. If you're looking for a good burger Mikes should be considered. read more

Mike's at the Crossroads - Garlic Burger and fries - American Near Me - Cotati, California

I do not understand these reviews. First of all, I'm not a huge burger fan so you can take that into consideration... BUT when I did go my burger was literally bleeding and I asked for well done. I do not like my ground beef bleeding...I also didn't like that they didn't offer fries as a side. There's just something to me about burger and fries that go so well. Their a match made in a heaven, I thought everyone agreed. Needless to say, I was not impressed and would never go back. read more

First time here, ever. It was kind of a disappointment. For what you pay though the positions and size of the burgers are worth it. Quantity over quality. So, it's not the best tasting. Small selection of beer but it's nice and cold. Great for the hot up coming months. They have Alexander Valley on tap, that's a plus. Over all, you can taste that nothing is really made in house (garnishments/sauces) and they mainly come out of a can or bottle. I would rather pay more for more flavor and freshness. read more

Mike's at the Crossroads - Nice cold beer. Great for summer or any time. - American Near Me - Cotati, California

Received a recommendation to try Mikes as the best hamburger spot in town. Excellent!! The relish that was put in the burger was what really made it great. The waffles chips which are handmade were delicious. read more

I would really give 3.5 stars but since that isn't an option I figured I would round up. First off, the little shopping plaza this restaurant is located in, is in kind of a weird spot because the freeway on ramp is pretty much the street it's on and turning in/out of the parking lot is a tad difficult. When we went the parking lot was being repaved or something so there weren't many stalls then but I'm sure it's better now. I like the sports feel inside. We went for lunch on a weekday so it wasn't very busy and the food came fast. The waitress was very nice and checked up on us. I got on of their burgers which was huge and I had to cut it up to eat since no one could possibly bite into that giant thing. It was tasty though. I got a chocolate shake to go and it was probably the best milkshake I've had in a while! LOVED IT! I would go back again if someone invited me but probably not just to go... Unless it's for that shake. read more

What a rip off and how gross is this place. 1 bathroom. And when we got there I went straight to wash my hands only to find out there was no soap and no paper towels. GROSS!! How do the employees go to the bathroom and wash there hands properly?? Unfortunately I was with a large group and I am the out of Towner so I stuck in there and tried to enjoy the food. The burgers were over cooked for 2 of the 4 of them and my brother felt a bit sick later that night. Fries were good but way over priced. My kids grilled cheese and hot dogs didn't even come with fries. And the waiter added them to the meals charging 2.25 to each meal. So each kids meal was close to $10. Everything is wayyyy over priced and this place is gross and not well taken care of. I wish we went to the habit and saved $75. We went with 6 adults and 2 kids and spent $150 including tip. There was 4 drinks and 4 total burgers and then the kids meals and 2 salads. Easily could have paid under $75 for the food and wood have been ok with out the drinks because the burgers and fries are better at habit too. And the service was super poor too. Couldn't get drinks right and I only left the tip because it's Christmas. Hopefully this place cleans up and improves. read more

During our shelter in place, we wanted to try to support a local business. We ordered 3 burgers and 1 grilled cheese. All came with fries. When my wife showed up to pick them up, the bill was $65 plus tax. HOLY CRAP! I asked my wife and she said lots of the items on the digital menu had no prices. We assumed they would be competitive priced in these days and times. Including tip $75! For four burgers with fries. The food was great for sure. But SO overpriced. Especially as people are out of work and trying to get by. Lesson learned. Apparently we can't afford to eat at Mikes. If I ordered the most expensive burger four times plus four fries, it would have been $45 plus tax and tip at Acme Burger. If I ordered the Habit family pack (4 burgers, 4 fries and a family salad) it would be $25. I feel ripped off. They should list their prices on their online menu. Grrrrrrrrrrrr. read more

The Western Hickory Burger is THE BEST BURGER PERIOD END OF STORY. And a word to the wise, take their advice - have 15+ napkins on hand and once you pick it up, don't put it down! read more

Great food! This is my go to place now since I moved to Cotati for burgers. Their fries are fantastic too!

Suuuuuuupppppeeeerrrrrr overpriced for mediocre food. Paid over $60 for a burger and grilled cheese. Our server was extremely nice and attentive but definitely wouldn't come back here. read more

Love the food here, but super disappointing to find that for the THIRD time my Togo order isn't correct. Added cheese and bacon to both our burgers/sandos to find the wrong cheese and no bacon. For items that are up charges, I just wish they would actually be there. However the cheesecake always saves the day.....when it's actually put in the Togo. I guess I have to be better at checking the orders from here on out. read more

Excellent burger place if you are in the Petaluma area! Food and service was amazing.

I've only passed through town on a few occasions. On a recommendation, I stopped here, and will never not stop here while I pass through...like...ever. Phenomenal food. Generally speaking, a burger is a a burger, right? Not here. This is what a burger was meant to be. I get an extra order to reheat in my air fryer. Effing awesome! read more

We've been supporting this business many times since covid shutdowns began. Their customer service is great, from the moment they answer the phone to take your order to the time you pick up your order. Orders are done fairly quickly and the food is amazing! Delicious burgers, fries and shakes! Highly recommend!! read more

The food here was amazing the fries were perfect. I had the p-town burger and saying it's the best burger ever is a understatement. Our server was very kind and respectful this is a must try. read more

The food here is always A1 hot and ready! You know how you get some food to go and it's cold by the time you get it home? Well, I've never run into an issue with their food. I do love close to them though. Anyways bomb dot com! If I could I'd eat here 7 days a week! read more

I've gone here 3 times and and have been amazed at the quality of food that they provide I've never been happier or have have gotten such fresh food. And the service is always really fast and amazing! I wouldn't go anywhere else read more

Local and delicious. A great burger and many options. The potato salad is great and the green salad option with raspberry vinegarette is a go to when you don't want fries. Fresh beef and produce locally sourced. Check email out read more

This is my favorite burger spot in Sonoma County. I love how their burgers have a lot of flavor and so do their French fries. I definitely recommend this place if you're into hamburgers like I am. read more

We hadn't been to Mike's for years and wanted to see if it is still as good as it was in the past. I'm glad to say it is. Still reminds me of the burgers I had as a kid growing up in S.F., but with even better meat, a perfect seeded bun and their tasty relish. Good stuff! read more

My family of 4 entered and had to stand around to be told that we are supposed to seat ourselves. Then we sat, and waited, and waited, and waited never to be handed a menu or spoken to by an employee. alAfter 15 minutes of no contact, we left. A party of 2 entered 10 minutes after us, immediately was handed menus and was served water. The restaurant needs to get their service in check. read more

Very happy with our meals and service. DELICIOUS! They even accommodated our 6 year old by cutting up BBQ chicken and a side of dipping sauce. read more

My absolute favorite burger spot. Been going for years. Bummed petaluma location closed but definitely worth the drive to cotati.

Delicious, good quality burgers. They're chili cheese fries are my personal favorite.

Just lost a long time fan. Seemed like things started going down hill about a year ago. I noticed a complete personnel change. Today though we waited and waited... then our server finally came over to us with the bad news that they had lost our order. No offer to cook up something quick, just a simple apology. Won't be going back there, sorry. read more

Dawn Nunes, Please provide your staff, especially Melissa, with better customer service training. Let me explain. Last Friday, I ordered some food to go and placed the order under my husband's name since he was to pick it up. He paid for the food and left the signed receipt on the counter right where your staff person initially handed it to him. Two hours later at 8:05 p.m., I received a voice mail from Melissa accusing me of stealing the food. She stated that I "came in about an hour ago and walked out without paying for the gift card and food, and to give her a call back at the restaurant or on her personal cell." The problem with this is: 1) I never ordered a gift card, and 2) my husband picked up the food and paid for the food. Now, my husband and I have patronized Mike's for 20 years, whether it's dining in or getting take out. Do you actually think we'd steal food from your restaurant? More important, is it your business policy to first accuse your patrons of stealing your food before finding out what might've happened (i.e., the receipt fell on the ground or was misplace by your staff)? Well, I did call Melissa back on her personal cell; of course, she didn't answer her phone. What's worse is I never received an apology from Melissa. In the future, please ask your staff to hone their analytical skills and not jump to conclusions. Thank you. Olga read more

I've been hesitant in updating my review of Mike's... I've been several times since my last two reviews mostly since the new owners.. A quick recap of my last couple stops - Fries are good, a couple of my burgers were perfectly cooked. A couple of my other burgers were either rare beyond rare or so dry they tasted like cardboard.. and once my potatoe salad had raw chunks of potatoe. All in all - I was ok with it, because stuff happens, and not every order can be perfect, plus I love the service, and the people. UNTIL.. my last trip. Sorry Mike's you lose out. The food was fine on the trip, what wasn't fine was, we were seated at the bar, and my dining companion and I witnessed the new owner tell one of the girls in a (not joking - but very serious voice - and even so, something no owner should joke about anyway) "Oh I guess you are going to do it, because you want to keep your job today" I was able to witness the waitress' face as she was spoken to, and her smile turned into a frown, and through the rest of our dining experience she never regained her happy customer friendly attitude. She was constantly worried, looking over, and too see what boss lady was up to. One of the other waitresses came over to her, and after a quick check to see what boss lady was doing, told her it was going to be ok. I don't care who you think you are, as an owner of a restaurant, this is unacceptable behavior. If you have a problem with one of your employee's actions or performance, you take them off the floor and have the discussion in private. Not within earshot of a dozen or so paying customers in a busy restaurant. You should be ashamed of yourself as a manager, and collectively gather your staff and appologize for being such a bad leader. Furthermore, during my time dining, I watched the servers hustle with very full tables and were very busy - the boss lady walked around complaining a lot and nit picking all of them, but I never once saw her pitch in and HELP. There was food to be expedited, and she clearly knew where it was going, instead of taking it and serving it - she stood there and barked at the girls. Our beers needed another round, she was standing 2 feet away, and instead of asking us if we'd like something, she stared down her nose at us. Again, not ok. I won't be back. I won't be bringing my friends here, and I certainly won't be supporting someone who can't positively support their own staff. read more

Mike's, you broke my heart today. I've been dragging visiting friends to you since the "At the Yard" days. My favorite burgers and mac salad on earth, and decent enough service. Today changed that. Here's a simple hint-if you're going to have a complete exposed kitchen, with 4 seats overlooking it, please, for the love of God, have a cook who cares about basic food handling and cleanliness. (Actually, do that regardless of your kitchen location.) I watched this cook drink soda, and immediately return to cooking without washing his hands-against the law, but not exactly disgusting for me. Watching him slap 6 patties, barehanded down on the grill, lay out plates, and grab salad out of the container without washing-no way. I'm not the type of fella to walk out of a restaurant, but this did it for me. I drove away regretting I hadn't made more of a scene, or at least told the poor suckers eating here what they were getting with their burger. I'm done with Mike's. I love you guys, but it's time we broke up. E. Coli's not worth a great burger. Bummer. read more

I've been eating at Mike's Burgers since they were in Petaluma at The Yard! They were, in my opinion, the best burgers in town. However, as of late, they're food quality, customer service, and prices have all gone downhill. The last time my wife and I ate there, we sat down immediately to a relatively empty restaurant. Three large groups, one consisting of 6 people, came in after we ordered drinks. It took the waitress about 20 minutes to wait on us for our food because she decided to wait on all three other groups first, before taking our order (and the menus were folded up and everything). Because of this, our burgers were last to come out, taking another 30 minutes to prep the food. On top of the poor service, the food gave us food poisoning immediately when we got home! This has been a first at Mike's, but a testament to their lower quality! The meat was also more bland than last time and lacked the flavor it once had. No spices or rub, just meat slathered with their toppings to mask it. So, 50 minutes before food arrived, bland burgers, and higher prices because of the added price for fries...I think we came to the end. After the last few visits leaving us unsatisfied, we will unfortunately not be returning. Save your money and hopefully they will start improving their service and food or sadly go out of business. read more

If you're of other ethnic group other than White...STAY AWAY FROM THIS PLACE. A group of us walked into this place and literally, no one said "Hi" and the hostess didn't not even acknowledge us. She walked right by us, didn't say a single word, and moved on. After standing there for an awkward 10 minutes, we left. I guess when you're intruding into a white town, this sort of thing should be expected. We ended up going to the korean place next door. DON'T COME HERE EXPECTING ANY KIND OF SERVICE IF YOU'RE ASIAN, HISPANIC OR AFRICAN AMERICAN! read more

You are a burger joint. The kids menu should have a kids burger option. You are basicallt forcing parents to purchase a very large, 10 dollar adult basic cheeseburger because you dont have a kids burger. Of all the things a business can be flexible about, it should be a kids burger. You carry hotdogs for kids and you are not a hotdog cart. But you dont carry kids burgers and you are a burger place. VERY ODD. VERY PUSHY SALES TACTIC. VERY ANNOYING TO HAVE TO THROW AWAY MOST OF AN ADULT BURGER A CHILD CANNOT POSSIBLY EAT BECAUSE YOU ARENT GOING STRAIGHT HOME SO YOU CANT TAKE IT TO GO TO REFRIGERATE IT. read more

Mike's at the Crossroads - "All burgers are cooked to medium" No, they are obviously not. This burger us well done. It is not medium - American Near Me - Cotati, California

First time I went I ordered the Louisiana Pride burger. It was ok. The spicy cilantro salsa was the only thing that saved it. The patty was so bland and tasteless. I tried my partners pesto burger and that was terrible. Waaaay too much cold pesto, it turned the burger into a cold sandwich. Yuck! A few weeks later I decided to give Mike's a second chance. I ordered a bacon cheeseburger, thinking no way in hell that could be bad. It was. The patty was again so bland! I had to cover the burger in ketchup and mustard to get any flavor. Such a disappointment because I really wanted to love it. Go to SuperBurger in Penngrove instead. Mike's at the crossroads is all hype. read more

Still my favorite burger! They are consistent with their food and I always know what to expect when I come here. I like that they are very relaxed with splitting a burger. While they aren't the biggest burgers, at 1/2 pound, it's still a lot of meat and both me and my bf aren't super big eaters. They let us split a burger, get separate sides, without charging us extra, which is extraordinary in my book because many businesses want to make an extra buck or two. They haven't gotten to the 5th star yet because of the sides. They now serve fries every day of the week now. The fries are better now compared to before but still taste kind of funny to me. It must be the type of oil they are frying it in or something. Still no ranch, and no alternative salad dressings for their salad. I'm not a huge fan of the macaroni salad either. Their potato salad is okay, it's not great but the dijon flavor is kind of addicting. What can't be beat are their super juicy, flavorful, tender, hamburgers. I love that the bun gets all soggy and soaks up the juices from the burger. I hate dry bread or the feeling that there's an overabundance of the bun, so this works out perfectly for me. And for all you vegetarians out there, they have a great portabello mushroom burger. read more

LOL won't be coming back here again. While the food is decent i won't be coming back on account of the careless waitresses. They seem extremely self-involved and neglect any needs you have that may inconvenience them. I just left without my food and with a horrible experience that was not my fault. My debit card was 'declined' even though having sufficient funds to pay for the to-go order. She responded with "oh yeah, the chip cards don't really work here" and walked away never to come back. Having told her i called my bank and the fact that I've been using my card all day she just would walk away and act like i was non-existent. Go to Superburger instead. At least they give a damn. read more

A lot of people like this place so we went this afternoon for some burgers. The menu said the burgers are cooked medium unless otherwise specified. 3 out of the 4 burgers we ordered were cooked well done; they were supposed to be rare, medium rare and medium. Needless to say they were dry and not very good. When the waitress came by and asked how the food was we said "Ok but 3 out of 4 burgers are overcooked to well done". Her response was "I'll go and tell the cooks". They took nothing off the bill, nobody apologized and they left us waiting with the tab for 15 minutes until my buddy brought the tab up himself. I wouldn't go back to this place again. Try Flamez in Windsor - the cook there knows how to cook burgers to order and the burgers come with fries (Mikes charges $2.25 for fries in addition to the expensive burger prices of $10-$13). read more