Have had unit for a few years, install was a nightmare. Electrician messed up 2 times, kept delaying the install. Voltage was incorrect. Fuse was faulty, next unit frosted over. They determined it was due to a slow leak from install, topped off refrigerant and said they would order the part. 16 months later my unit quits cooling before the warmest weekend of the year so far. They show up and say its the motherboard, its under warranty but of course will need to pay for the installation, i ask about the part from 16 months ago and just got the run around. If no money is involved they dont care and wont follow up, but if they getting paid they are great. I would not recommend. Heard Mark left, he was the only one there that i felt looked out for the customer. read more

We purchased our new heat pump from Milwaukee Heating after much research. We have been very happy with the installation and maintenance from them for five years now. We scheduled a check up and then an atmospheric river hit last weekend. It fried the motherboard of our Carrier heat pump. They came out very quickly and did a diagnostic and ordered the part. They came back a couple days later and got it all fixed. They are very reasonable in their prices with nothing being cheap these days. We can rely on them in an emergency. JB was very helpful and personable. I highly recommend them. read more

I got several quotes to add AC to our existing furnace, and from the get go, Milwaukie Heating & Cooling was a front runner. Joel, on the sales side, was super helpful, thorough, and communicative. He took tons of measurements and photos, and was knowledgeable about all my options. He was responsive when I had a million questions and was flexible when I wasn't sure about things. We ended up deciding on a heat pump add-on to our furnace for the cost to value ratio. They were able to get the install scheduled very fast (before the heat wave!). John and Rich (and some lovely electricians) worked through the install quickly and flawlessly. They asked about placement, were polite, quick, and cleaned up well after themselves. They were done before the day was over and our brand new heat pump was up and running and looking pretty. They even walked us through how to use the thermostat and change the new filter. I would recommend the team at Milwaukie Heating & Cooling to anyone, they are a small local business, family owned AND the only union shop in town! read more

Purchased a new heat pump and furnace for our house and had Milwaukie Heating and Cooling install it for us. The salesman was very informative and discussed the options and the heat pump best suitable for us. Installers came exactly when we were expecting them and did excellent work and even finished an hour earlier than stated when the install was scheduled. We highly recommend Milwaukie Heating and Cooling for addressing your heating and/or cooling needs. read more

During the terrible Heat Dome of 2021, our AC unit died and I called a dozen local places for emergency service on a Saturday night. Milwaukie was the only one to call me back and they had Rob at my place by Sunday early afternoon. He was professional and thorough, explained what he was doing at every step, and fixed the problem. We are so grateful to him and everyone at Milwaukie for helping us out of a tough spot. Customers for life! read more

Mark was able to come earlier than scheduled which was great. He did an annual maintenance on my furnace and answered my questions without hesitation. Mark was also friendly and cordial which was pleasant. read more

Actually answered the phone and sent someone out the next day. Did a great job fixing the furnace and undoing the mess that the previous vendor had made. Second time someone came out the same day and quickly fixed a minor issue, no charge. After years of being hosed by a larger company that sold us the system it is a breath of fresh air. read more

I not only bought my furnace in 1999 from them, but I typically have them come out for repairs and check-ups. They've always been polite and fair. I can not remember the technician's name, (my apologies sir), but he was very knowledgable and nice. He and I chatted about music for quite awhile, so he's definitely super in my book. I would absolutely recommend Milwaukie Heating to anybody and everybody. John C read more

Service tech came out and told me that it was too cold to use the "gauges" to check our A/C coolant. Got stuck with a service call bill!!! Called another company to do the work. Same outside temperature, and the service tech said that he had no idea what the Milwaukie guy was doing, and to contest the bill. Will NEVER call Milwacky again. read more

Want a guy to walk in and take a crap while you're in the shower?! No???? Are you sure??? Well, then don't call these guys! Seriously, I wish I was making this up. 1. They weren't even supposed to be here this day. 2. WTF???!?!?!??!?!?!?!?!!?!????!?!???? Who walks into a bathroom when the door is closed, lights and fan are on, AND the shower is running and then proceeds to sit down and take a sh*t???!!!!! When I ask him WTF he is doing, he says, "Sh*t! Oh shit! I didn't know anyone was here! I'll be out just as soon as I possibly can." Wait, WHAT?! You will leave NOW!!!! NO, he's on the toilet for at least another 45 seconds while I stand trapped in the shower which is 2 feet directly across from the toilet!!!! HOW DID YOU NOT KNOW SOMEONE WAS IN THE SHOWER????? After far too long he flushes and makes his exit. Meanwhile I stand mortified while he tells a housemate, "Oops! Walked in on someone in the bathroom," nonchalantly as if it were NBD. After piecing the story together later with housemates it's obvious that A) This dude is a creeper, and B) from his surprise at anyone being home in the first place (not including me) that he was hoping NO ONE was home, so he could case the joint. His name is Rocky, BTW. When the men of our house found out about this they were extremely upset, and basically want to throw down. Rocky is no longer welcome in our house, and we will not be hiring this company again. OH! And he didn't even fix the heater. It runs ALL the time now. So basically he violated our privacy and sucks at his job. Bravo! read more

Milwaukie Heating and Cooling's trained, experienced, and certified professionals did a beautiful and correct installation of my new heat pump. From the sale to the completion of the installation I felt I was with an exceptional company and employees. They knew all the energy and other credits available and provided ALL the necessary the paperwork filled out for me to submit. Milwaukie Heating and Cooling is an outstanding company to deal with and the employees care about doing excellent work, and "love" their jobs and their company. There was never any pressure to buy the heat pump just the details and knowlege of rebates and energy credits for me to consider. I AM SO THANKFUL I DISCOVERED MILWAUKIE HEATING AND COOLING. Ten years ago, I used an independent contractor and got an unsafe, fire hazard, mess of an installation which was verified by HVAC representatives from more than one company. This was photographed noted by an electrician and more than three HVAC specialists. read more

I recently bought a home, and the previous owner recommended Milwaukie Heating and Cooling for servicing the furnace and air conditioner. Since it's spring, it was time to give the HVAC equipment it's annual tune up. I called to schedule an appointment with Milwaukie. The person on the phone told me that I could save money by scheduling the AC and Furnace checks at the same time, but that it needed to be above 70F to service the AC. I heeded that advice and called back a week later to schedule when the forecast changed. After I scheduled I did go to Yelp to check the reviews and was surprised to see they had a bad review, but decided to keep the appointment anyway based on the previous homeowners recommendation. On the day of the appointment the technician (I believe it was Rocky) arrived on time. He was fast and did a thorough job inspecting and cleaning the furnace and AC. Afterwards, he took the time to show me how my (rather complicated) high efficiency furnace worked so I'd be able to troubleshoot issues myself if something failed on a cold night at 2am. I couldn't be happier with the service I received and I thought the price was fair. The tech didn't try to sell me anything extra or "find" a bunch of things to replace, and he was very patient with my questions. I'll definitely be calling these guys again next Spring. read more

We just replaced our 25 year old hot water heater, furnace and added A/C. From getting the quote to install, Milwaukie Heating was very professional and courteous throughout the entire process. Pricing was very competitive and I liked that they gave us several options for types of furnaces and a/c units. When we did have questions, they always responded quickly. I would highly recommend them. read more

Took their time to diagnose the problem. They had to go get a part, which turned out to be defective on installation so they got another one. Technician spent some time smoking either in my garage or just outside it with the door open so my house smelled like cigarettes for a couple days thereafter. read more

No one is ever excited about replacing their furnace, but this is about as satisfying as it gets. I got a professional quote with everything explained to me so I felt like I made an informed decision. The technicians were on time and the salesman gave them all the information they needed to install my new furnace as agreed. They were done in one day. They hauled away my dead furnace and their sheet metal work is sharp! Union shop so I'm not participating in the "race to the bottom". read more

This place is a scam. They claim to guarantee their service, but apparently not. They were called out originally to fix the furnace and install a thermostat, but could not fix the furnace. Two visits later and two hours of labor later (20 minutes rounded up to two hours), we're out hundreds of dollards for a quick fix. These people are horrible. read more

Wasted an entire afternoon waiting for an appointment that they cancelled without even notifying me, and this after my family and I have done business with them for years. Don't bother with these unprofessional clowns. read more

Since 2010, I have had two different technicians from Milwaukie Heating & Cooling work on my furnace and heat pump. They have been fast, efficient, and pleasant to work with. Very happy with their work and feel the cost was reasonable. read more