These guys installed our gas furnace in 2006. They were professional and polite and orderly. We had windows guys here at the same time who were loud and swearing and just sloppy, but the Advanced Heating guys were great! We just had Bob from Advanced Heating come and service our furnace and do a minor repair and I can't recommend him highly enough! What a great guy. He took the time to give us a bid and then came in lower since the job was smaller than he thought it would be. Thanks Bob! read more

In the Winter of 2024 we had 2 big fir trees fall on our house. We used our rebuilding contractors heating subcontractor which was Abvanced Heating and A/C. They did the retrofit of our heating system. Prior to the tree falling on our house the furnace was located in the attic which made servicing and repairing it a pain. We had the furnace relocated to the garage and Advanced Heating performed all of the work from designing and installing the new supply and return ducts throughout the house to installing a new furnace in the garage. The point man was Greg and he was easy to get a hold of and talk to when I had questions and needed more information about the furnace that we were having them install. They did a great job with the installation, when we fired up the furnace for the first time there were a couple of problems but they were quick to come out and take care of it. Since Advanced Heating installed the furnace I plan on having them service it. I can't speak for others but my experience with Advanced Heating has been easy and worry free. I would recommend them. read more

Our central air system needed R22 refill so I called asking for a quote and schedule an appointment. Brooke showed up at the end of the day and spent 15 minutes without fixing the problem. Apparently they don't service Trane unit anymore because they are older model. We got charged 140 for diagnosis before she left. As a business claiming to be independent Trane specialist I'm appalled with their deceptive ways. -Why didn't you tell me over the phone that you don't service my unit. - There is a shortage of some refrigerant due to supply chain disruption but some companies won't tell you but capitalize on your lack of knowledge. - In 2020 R22 refrigerant were being phased out but only recovered, recycled or reclaimed supplies will be available. -I'm removing your sticker on my furnace to prevent another consumer getting scammed. I want every consumer reading this review to be aware and do your research. There are good small business out there that are honest and deserve your business. read more

We just purchased a 70 year old house in Portland. Great house but needed some much needed upgrades. One of which was a full HVAC system. Greg the point person was great to work with. The gentleman who actually performed the work was Chad Hacking. He was polite efficient and communicative. He always answered my questions and was responsive to my wants. I wanted to hide the AC compressor behind the house, no problem. Chad and his friendly apprentice cleaned up and left the place spotless. They even put a light fixture in the furnace room, unsolicited. I had a great experience with this company. Chad even saw to it that I was without heat for the shortest time possible. They provided a space heater. I would recommend this company to anyone who is looking for an upgrade to their heating/ cooling system. Top notch! read more

Advance heating put in my gas furnace in 2013, and did an excellent job. There were a few little adjustments needed and they came out and took care of everything promptly. I just had them put in AC today. They did an excellent job. I would recommend them. read more

I had Advanced Heating & Air Conditioning install AC into my existing HVAC in my newly purchased and remodeled home just a few months ago. The initial installation was very sloppy (see photos). They simply routed the piping over the ceiling and down into the furnace instead of following the lines along the walls. With the water hose, they routed it up on the wall and into the sink. Well, I sent them an email and complained a little. The next time they were out, they cleaned up the install and I was a happy customer. Fast forward a few months to today... I remember when they installed the AC, they removed the air filter from the furnace. I had assumed they replaced it with a new one, which to me seems like a reasonable assumption. Well, apparently, they didn't replace the old filter at all. Surely a $7,200 AC install includes a new air filter, especially one they removed. I should have at least been told I should buy one as, according to Google, a furnace "will operate without one, but you'll risk potential damage to your system and to your health and the health of your family, and that's just not worth it." So they are not only putting my health at risk, they're putting my HVAC system at risk. I have pretty bad allergies, so it's no wonder why they've been acting up more than they used to, and now the air quality is "Very Hazardous" and my home is without a basic air filtration. I ordered a bunch of HEPA air filters, but they don't arrive until September 25th. I would have probably rated them three stars after they fixed the poor installation of my AC, but after discovering that they never replaced my air filter, I think they deserve one star. Advanced Heating & Air Conditioning is a poorly ran business and I do not recommend them to anyone. read more

After having some issues getting the tech to come out I did eventually get him out to get the work done. Then at a later time I once again had to call to make an appointment. Having a tech out several times within 2 years leads me to believe there are issues with the level of the work I'm having done. The last time I had to leave a message, but they didn't bother to call me back until late the next business day. I just expected a call sometime in the morning, but clearly I wasn't a priority - lunch was. So next time I will look for a different service provider. Customer service isn't there. I can't say for certain with the work as it has been different issues, but at the same time, it's all on the same system, so hindsight makes me think he probably should have caught all issues at once (same tech every time). I can't recommend them. read more

I would never use these guys again. They were awful. We had them do a $3000 job for us. They totally messed it up multiple times. They failed multiple inspections as well. Thank goodness we had a good contractor that noticed it. They are disorganized and take unsafe short cuts. read more

Trane heat pump was not working and looked like blower motor was not working. Had originally contacted a competitor who had quoted over $2800 and 10 days to get the part. I reached out to Advanced Heating who diagnosed same problem, able to get the part and fixed the unit all in about 3 hours total time for a cost of just over $1200. Highly recommend Advanced Heating. read more

We have lived in the same house for 33 years without A/C, but the heat this summer was extreme. Inside our house, it was still 95°F some mornings. Of course, we were not the only ones wanting to add A/C. People were busy, and A/C units were low in stock. I called a couple of places near me, and they were too busy for me. One asked the age of our furnace and would only send an estimator if we agreed to also buy a furnace if the estimator recommended it. Finally, I remembered that Advanced Heating and A/C had been out to repair our furnace a few years ago, so I gave them a call even though they are a few miles away. Greg Grimshaw, the owner, came out to estimate. He said there would be no problem installing A/C with our old furnace. If the furnace failed later, the new A/C would be compatible with the new furnace. He didn't try to talk us into anything we didn't want such as a new thermostat though he did say they could install one with all modern technology if we wanted. He offered us 4 options that would work with our current furnace and explained the differences between them. He even gave us both a factory rebate and a senior citizens' discount. We did have to wait about 3 weeks (I think) for our unit to arrive, but then it was quickly installed. I didn't like the way one thing was done so I contacted the office, and they sent someone immediately to change it. Greg, his office staff, and his installers are all pleasant and helpful. My neighbor's A/C was broken, and she couldn't get anyone to come out and replace it. I gave her Greg's name. He came out right away, and she is now waiting for her new unit to arrive. There are probably bigger companies, but why not call someone who is honest and easy to work with. We are completely happy with Advanced Heating and Air Conditioning. read more

"We called Advanced Heating because our furnace was acting up and not heating well. The technician that came out was friendly, went straight to work and found out fast that the heat exchanger had failed. Parts were a couple days out but as soon as the parts were in they had our furnace up and going that day. We could not be more pleased with how professional and fast Advanced Heating was!" read more

Bad experience with this company, unfortunately I picked them when my furnace was starting to fail. The problem was not detected on the initial visit, then after the furnace failed again, I was charged $267 dollars to replace a pressure switch that costs about $20 dollars (yes, I looked is P/N RSS495-011), of course the first time I paid $150 to evaluate the problem, which it was not detected. When I complained about the high to cost to replace the part, I was told the part costs about $200 dollars, really? I get that companies markup parts but 100% markup?? Their attitude when I complained about the high markup was not pleasant, I don't think they care about keeping customers happy. Do not use them! read more

I had an appointment scheduled for 8am. I was waiting for them in my living room from 6:30am to 9:30am. Nobody ever arrived. When I called the office, they blamed me. Said I was a "no-show." They said they rang my doorbell and nobody answered, but I was sitting right by the door for 3 hours and nobody rang my doorbell. They obviously made no attempt to see if they had the correct address. They could have attempted to call and check, but decided instead to simply leave. Turned out they went to the house next door and when no answer, they taped paperwork to my neighbor's garage door. read more

They installed a furnace for us and then we had them out at least once a year with problems. In 2013 we went through 5 control boards in a month in the dead of winter. They tried to tell us it was our breaker switches. DO NOT USE THIS COMPANY read more

They came out to give me a second opinion on replacing a furnace blower motor. They were prompt, courteous and gave me an honest estimate of my furnace ( it didn't need a new motor) saving me hundreds of dollars. They are honest...and Id recommend them to anyone. read more

We bought a Trane furnace. It was scheduled for install 2 days later. Phill exceeded our expectations with the installation. He was friendly, knowledgeable, and skilled. Phill overcame the obstacles of installing the new vents we requested. We highly recommend Advanced Heating. read more

Very disappointed and a bit angry. Advanced installed my furnace and water heater. A couple of weeks ago I had a home inspection, so I installed the required CO, Fire and Smoke alarms. That night the CO alarm sounded briefly. We left for a few days while the inspections went on. We got back 3 days later and that evening the alarm went off again, briefly. I was puzzled until I got the inspection report the next day. The Water Heater flue had been installed with a down slope and CO was leaking into the room. The inspector tagged it out until we got it fixed. I contacted Advanced, thinking they would gladly fix their mess and we would call it good, but NO. They could schedule me in 2 months and I would have to pay. I was polite, never raised my voice, but they were having none of it and told me not to call back. I would advise anyone interested to take that advice. Pyramid took care of me and we got turned back on. read more