Mountain Mike's Pizza had opened up in Union City; I was very excited to try. I frequently go to restaurants in that plaza. However, I was very disappointed. We ordered a large combination pizza. Our large combination pizza was very doughy and stale. It tasted like it was not cooked properly and was just reheated. We ate a slice and tossed it. What a waste of money. I love supporting businesses and new businesses but it's a very disappointing experience. I love Mountain Mike's Pizza in Fremont and we never had an issue in Fremont or the quality of the food in Fremont -- I would recommend the Fremont location versus the Union City location. read more

Ordered at 5:29. Email said it would be ready by 5:49... Didnt get my pizza until ~6:25 And it wasn't just my pizza. You could tell others waiting were increasingly getting frustrated. But on the bright side, the pizza and bread sticks were cooked really well. I was worried after reading other reviews while waiting. This would be my new go-to for MM pizza but not sure I'll be back to this location. +40 minutes over (almost an hour from order) is completely unacceptable. Side note - interior was clean. But the over reliance on claw games instead of legit arcade games is a major bummer. Not to mention one of the customers had her $5 eaten by the machine. Bring back pinball and arcade games! read more

My wife and I got 3 pizzas from them for a party that we hosted. We ordered the night before and when we took them home....the pizzas were ummm burnt and overcooked? There was no one at this pizza joint when I went and how can they still mess it up? The inside of the restaurant was dark and empty? How you make pizza isn't really that hard. The dough, the tomato sauce, you put in the ingredients, placing it into the oven, and wait for it to finish cooking right? I mean it is not rocket science and yet.... Other Mountain Mikes in the area are fine but I would definitely pass up on this one in the future. read more

I'm convinced they actually gave us a reheated pizzathat someone didn't pick up. It was not fresh at all. The bread was stale and I can tell by the pepperoni that it was reheated. Instead of it being hot and greasy it was dry and stale. Ranch couldn't even save this read more

Mountain Mike's Pizza - Dry pizza that someone didn't pick up so they reheated it and gave it to me. I expect more from Mountain Mikes. - Pizza Near Me - Union City, California

Very slow service: took forever for my pizza and garlic bread like how when i was the only one there smh. Will not go here again.

Ordered a pizza Sunday. It was terrible, doughy and cold. It definitely was not as expected. I used to order from the Dyer/Alvarado Nile's location before they closed and opened at this location. Not recommended. read more

I'm a very satisfied customer we have a courteous person "Ana" has always made our Pizza PERFECT everytime and she even asks if the Pies are being prepared to our liking, come on where you going to find better service than that a customer for life thank you Ana!!! And our delivery guy can't ask for better! Thanks you two... read more

Very friendly customer service by Adora! Ordered on the app and pizza was ready on-time. read more

Mountain Mike's Pizza - Everest Pizza Special - Pizza Near Me - Union City, California

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My boyfriend and I ordered a pepperoni pizza. The sauce tasted like...acetone? Chemicals? We think the sauce was potentially spoiled, or even the cheese as well. We immediately were hit with the taste on the first bite. We had to throw the whole pizza away. read more

Mountain Mike's Pizza - Pizza Near Me - Union City, California

Very rude!!! I have an account and always get discounts or bank money with each other. I click on a $25 meal deal coupon. Which was a large pepperoni pizza and mini churrol and 2 liter soda. For some reason it didn't transfer over. When I girl over the phone was explaining that she noticed my comment about what soda I wanted. I was like yes for the coupon I choose. It was on my check out. She treated me like I was stupid and even when I explained I had selected it. Saying to me "like I said" it didn't click over so we have to charge you if you want that. Treating me like im retarded. Horrible customer service. Acting like there's nothing you can do. These coupons our your local specials. I'm in management for over 30 years and I've worked retail. Yes. There was something you could have done, but you didn't want to. I wasn't going to go back and forth with her entitled attitude. So I canceled my order. read more

Mountain Mike's Pizza - The coupon - Pizza Near Me - Union City, California

Me and my family were craving pizza and realized we haven't been to mountain mikes in a while so we stopped by and ordered a large pepperoni with bacon and sausage and it was DELICIOUS! The service was 10/10 because we were the only ones there so they helped us fairly quickly and I like how they had Harry Potter playing on the tv and even the sports channel was on so you get the best of both worlds. This mountain mikes was so cute cause they had a little arcade section for kids and even a frozen yogurt spot is connected to the restaurant as well. They kept the restaurant nice and clean and I would most definitely come back. read more

Mountain Mike's Pizza - Pizza Near Me - Union City, California

Mountain Mike's is part of our regular take out cycle. Their pizzas are solid and consistently good. Same with this location. Docking 1 star for the longish wait. read more

The Red Sauce on the Pizza smelled spoiled and tasted sour, the cheese as well tasted off. The churros are stale as if they have been made in a big batch and left out sitting all day. Been coming here for years and not coming back here again. They need to take precautions on how they store their products. read more

The best pizza I've had in the area! We ordered the combo pizza, which had loads of fresh veggies, meats and cheeses. The crust was the right thickness. The spicy chicken wing was also delicious! Will come here more often. read more

Really good service it's really fast and topping are too much in the pizza. Richard and his staff are really friendly and one of my favorite is Everest (combination). read more

One of the first places that practiced actual social distancing and followed the guidelines. It has always been very clean. I have been going to this location since it first opened. They keep it so clean that it still looks very new. I always get my pizza piping hot. Staff is also friendly and helpful. When they had the salad bar it was always well stocked and spotless. This is my go to for pizza close by. I will definitely keep coming here for all my pizza cravings. read more

Mountain Mike's Pizza - Medium thin crust cheese and medium build your own veggie with regular crust - Pizza Near Me - Union City, California

It's funny reading all these 1-2 star reviews complaining 'bout customer service. Note to self: if y'all have problems with your orders, feel free to use their "order online" option...so you can order exactly what you want, how you want it. If there's any issues/problems with your order it falls on YOU. Anyway, I ordered a couple pizzas, and a couple sides ALL completed through their online ordering service, didn't speak to one person- it was fast and easy, also our order had NO PROBLEMS... Our favorite pizzas are Snowy Alps, Chicken Club and Everest. I love their garlic white sauce which comes on the Snowy Alps and Chicken Club. Everest is their best red sauce pizza. The cheese breads are yummy. Please see my pic but these babies are cheeeeessseeeey! The wings?! Next time, I'd pass.They remind me of the Domino's kind; soggy, soft, microwaved-frozen kind. Absolutely no crunch or crisp to them. 1 Star. From placing my order online to delivery it was 'bout 40 minutes. Delivery guy was nice. I would order again in the future. read more

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Mountain Mike's is open for takeout during the pandemic, orders and down from the usual amount but they say they are doing alright. When you go in for pickup they have the restaurant set up so that you pay at the register and they deliver the food on tables near the door. As for the food, Mountain Mike's has great pizza, the wings are good and my kids love the garlicky bread twists. They distribute coupons liberally through the community. When you have a coupon the food is a great deal. I like that they keep the restaurant clean and they always have the TV on. I've never eaten in the restaurant myself but I've watched a lot of TV while waiting for my pizza. Generally when I order on the phone the time estimates are a little short and I end up waiting for 5 minutes, no big deal. read more

So cool to have Mike's in this location. It's pretty hard to find considering they're one of those business lined up next to Autozone. Being this place as a franchise, I haven't had bad pizzas from them. They could be a tad pricey but selections are great. Service is hit or miss but haven't gotten a really bad one. read more

Service was terrible. I asked "can you put a few packets of peppers and cheese for the order?" She got snippy and yelled they are in the box. They were not in the box. Told me to never come back! NEVER COME BACK! Bronco Billie's is the best! Never again will I even contemplate giving mountain mikes my money. Never again. Bronco Billie's from now on. Never again mountain mikes. NEVER! read more

This is just for the Lunch Buffet, which is border line a scam. We came here on a Wednesday and arrived at around 11:40am for their lunch buffet. We walked in and the place is fairly clean and has a lot of TVs. Cool. But no pizzas for the buffet. Reluctantly, I asked the person at the front, Richard, if there are any pizzas. He said, yes, they will make them now because someone actually came... should have just walked out right there and then. We started at the salad bar and it was organized and neat but you could tell that the vegetables and salad was not fresh, at least a few days old as some of them have lost color (I've never seen white and transparent banana peppers in my life before). The potato salad looked dried and discolored, and the leafy greens were somewhat wilting. After about 10-15 minutes, the first pizza came out. A small pepperoni pizza. It wasn't bad. After another 10 minutes, a small combo pizza came out.... then no more. It wasn't until we had to ask Richard, whom was hiding in the back, if more pizza varieties would be coming out. He said that he wouldn't unless we want to specially order a pizza and that he doesn't intend to make any more pizzas. We were both like wtf? This is supposed to be a pizza buffet with options rather than just two small pizzas. For the price and cost of both of us, why wouldn't we just have purchased the two small pizzas?! We asked for another pizza and he reluctantly agreed and after about 15 minutes, put out a small Hawaiian pizza. Their pizzas aren't actually bad. Their service is and fundamentally, you don't offer an All You Can Eat pizza buffet if you're only going to supply 1 small pizza to each customer that comes in. I get it, if you don't have many patrons, it doesn't make sense to be wasteful of food. Fine. But don't try to sell what you refuse to do for your patrons that pay the FULL price with the expectations that you will provide them with MORE than 2 small pizzas. Your BIG ass poster displaying to the general public outside shows 7+ pizzas of various kinds... pretty deceptive. I gave you a friggin tip swiping my credit card too. Had I known that we were only going to be getting two small pizzas (and not of our choice) I would have just bought the two small pizzas and left. Your salad bar was barely palatable, there is no value in there. I actually might looking into this with the state of California for deceptive advertising and bait-like tactics. read more

This is the first time I ordered there. Look like either new owner and totally remodel 1) Decor, clean new with rock decoration wall 2) Large TVs 3) Ordered pizza online 4) went to pickup pizza after 30 minutes(very fast) 5) went home and eat it. Taste very good 6) Sometimes, might sit there and eat and try out the salad bar 7) Owner and employees is pretty nice. read more

I ordered online for pick up from the wrong store...wish I had paid closer attention. I spent nearly $30 on a pizza that hardly had any meat on it. I've learned my lesson. read more

Once again they nailed it perfectly! Called and ordered a pizza to be delivered , "Bam" pizza arrived perfectly 40 mins later, just as promised.. Great customer service, quick delivery, and "hot" delicious pizza. What more can a person ask for? Well how about a special Veg-pizza loaded with Mushroom and pineapple(and many more veg toppings), arrived perfectly.. read more

Mountain Mike's Pizza - Pizza Near Me - Union City, California

I use to love this place. I was so excited to order some pizza on Sunday however when I received it I was beyond disappointed. I ordered a small pepperoni, olive and extra cheese. I don't know why but they never put the cheese all the way to the crust there is always a big gab of missing cheese. Also they didn't put extra cheese o had so many toppings(pepperoni and olives) you could barely see that it was a pizza and there was barely any cheese. I called to speak to a manager however, the girl put me on hold. I didn't even feel like dealing with it I was too tired. read more

Mountain Mike's Pizza - This is what extra cheese looks like. I can't find the pic of the plate of pepperoni - Pizza Near Me - Union City, California

There was a piece of lint or fuzz in the slices of pizza! They were not accommodating, they didn't want to refund, they were rude and no customer service!!! read more

Mountain Mike's Pizza - Large Pizza (14 Inch) with lint - Pizza Near Me - Union City, California

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Pizza is great here. The staff are very friendly and professional too. The definitely don't skimp on the toppings!

The food taste fine and was ready on time but it was so smelly when I walked in there. It smelled like old food. I almost didn't purchase just because of the smell read more

I ordered their most popular Everest Pizza, it was great and the staff was very friendly too. Definitely recommend this place!

I ordered my pizza and chicken wings through Yelp via Grub hub. Under each of the items you can leave notes. This location DID NOT READ them and they did not deliver within the stated time window. in addition to this my pizza was sent with very little cheese on it. when the delivery came to the door the driver knock once and started to walk away. didn't even wait..he was half way to his car. sad it say i will not order from this location ever again. I honestly there should be some form compensation. read more

First off my family and I used to frequently order food from here and the dyer st location often and when unable to pick up 3rd party services to support there buisness. I had my daughters 10th birthday here everything was fine until my boyfriend wanted to use the restroom Towards the end of us leaving the manager lady the Asian lady thats always there told him he couldn't use the bathroom. The asian manager racially profiled my boyfriend and wouldn't let him use the bathroom but the resturant was empty when we had arrived and it was just us 3 she said she never saw him. she said she didn't know but other people in my party that were of African American decent were followed around by her we spent alot of money to have the party there and to be refused the bathroom because she thought he was someone else when clearly he was at the party in the entire time never went outside except to get the charger for a phone to come back in to the Asian lady telling him no and refusing to let him use the restroom and a Hispanic cook blocking the bathroom door aggressively and just starring uncomfortably for us to leave and we were already heading out and we were trying to get everything to get out to leave the online time said 10 pm but it seemed like after the incident with the lady the were trying to kick us out keep in mind was only around 830 and they were rushing us to leave after the bathroom situation. My boyfriend was dressed clean nice shoes on and shaved so there was really no reason to not allow him to use the restroom and she followed him assuming he was coming from outside to bother the party.Definitely lost a customer who has been a customer since they have opened both locations. Definitely not worth the money after being refused the bathroom even if the pizza was good refusing the restroom to someone who gave you business when we could of spend money elsewhere that wouldn't of racially profiled and wouldn't let use the restroom. I refuse to support this business that refuses restrooms to African American decent people. read more

So I have been of round table for ever and randomly had mountain mikes pizza. I've tried MM years ago, but now I think I have a new fav. Possibly the sauce is not as acidic and the crust is crispier, but I would recommend MM before round table. read more

Ordered chicken wings again because they were so go good last time. What we got tonight for $22 was 12 half wings horribily cooked into a soggie mesh with minimal buffalo sauce. Their Pizza maker is great but customer service and product in this case was way off stay away. read more

I walked in to that sweet loving aroma of bleach... 'YESSSSS' I thought to myself and I declared boisterously "that's what I'm talk'n about , BLEACH BABY" and I dang near skipped to the counter to retrieve my order. I had to wait a moment as the two staff members I saw were obviously busy caring (I freaking LOVE IT) The order had been ready for some time, I went to the wrong location at first and it took me a minute to get to the right one. And this is absolutely the right one. My pizza was still warm and I was advised that because I had ordered through DoorDash, the cheese and peppers were already in the box. However that part, is a little unsanitary- I quickly got over it. The pizza was as expected from mountain mikes, delicious and accurate. I don't eat food from the world often but when I want pizza again and don't feel like making it, I'll be picking up from this location. The place was spotless and the service was very good. Great work yall, thank you! read more

Good pizza for the price just not the best ingredients. It is however better than most fast food pizza chains where ya don't have to worry about running to the bathroom after eating one. read more

I don't normally post negative comments or reviews of local businesses, but I have to in this case because no one deserves to be treated the way I was recently by Mountain Mike's at the 34533 Alvarado-Niles location. In short, the pizza delivery driver had trouble finding my unit (I get it). He called me so I explained directions the way I have to every other driver who has found their way to me just fine. I was patient, at first. But he kept hanging up on me whenever I tried to give him directions. He said words I couldn't understand and then wouldn't answer when I called him back. When we were on the phone, I could hear him asking my neighbors where my unit is instead of listening to ME who could tell him where exactly. What's worse though: when I called to speak to a manager to ask what was going on with my pizza, she essentially blew me off and showed no concern for the fact that her driver had been so rude to me and was still lost after 30 minutes of waiting and multiple phone calls. She even implied it was my fault the driver was lost! After close to an hour of this, I finally lost my patience and demanded they refund the cost of my pizza. Good customer service would have done this from the beginning. I had a tired, hungry kid excited about Saturday night pizza that never arrived. Please, don't support this business until they learn to treat customers with some respect. We are their neighbors, with children. On positive note, the Mountain Mike's on Decoto has excellent customer service. I thought that's where I had ordered from so next time I'll be sure to order from the Decoto location. read more

This location has consistently been making my Large Combo (The Everest) a 5 star pizza. Can't beat the 40% off Tuesdays after 3pm on Large & Ex Large Pizza's. read more

Oh my god... This is the worst place ever... I got here at noon for the buffet .. I payed got a drink cup but no plate... girl disappeared to the back till 12:17 and returned to the front to give her boyfriend some money.. seemed annoyed that I wanted a salad bar plate... there is still no pizza anywhere in site ... I go back to ask for some utensils and she says she can't find any.... so I can't eat any salad.... now it's 12:40 and there is still no pizza or bread sticks ... and no forks to eat the brown salad... but the orange crush is tasty... 12:46... pepperoni /some3 meat pizza arrived...no veggies in site Pizza is very tasty ..but had to wait 5 minutes for a pizza plate.. was offered a plastic spoon for salad.... REALLY??? read more

Went in again only because I called the wrong mountain mikes. Total mistake but I said hey why not give them another chance...!? Omg I could not have been more sorry for the meal my family was going to eat. Ugh ... we ordered 1/2 chicken club 1/2 Hawaiian. The chicken club did not have the green onion and tasted weird. Almost like the chicken was old. I will not be making this mistake again. read more

I would not visit this place again. I was there on july 29 and now my friend and I are both sick; We have bad stomach, chills, and fever. I feel nauseous. Not what I wanted to experience after eating here for my first time. read more