First time trying Mr. Jim's and well, I was looking forward to trying their pizza, but what ruined it for me was the strand of light brown hair I found baked into the dough. Not sure if hairnets are a requirement when making their food, but in any establishment that handles food, I think it should be. Just sucks because it definitely ruined the moment, since I usually eat up to 4 slices of pizza, but I found the hair on my 2nd slice and that was it for me. Also, it's not a big pizza for their large and at $20, yah, it's way overpriced especially after the experience I had. So yah, we ended up throwing the rest of the pizza away, since that made us question how the rest of it was. And we won't be coming back for more of that. read more

MrJims.Pizza - Pizza Near Me - Arlington, Texas

Order pizza for kids soccer games everything was amazing and prices was right on budget! Love this location. Everyone is very friendly and my service was fast and quick. read more

They delivered our pizza and I had questions. They put it on the ground in front of our house and walked away. Never been treated like this by a pizza delivery place before or since. They blackballed us from ever ordering from them again. Wow! read more

Great value, quality and service. Mr. Jim's is the quintessential Arlington pizza. Definitely recommend.

Got 3 pizza x 3 toppings Each pizza was missing1topping swimming in grease boxes were soaked So Dinner sucked and a waste of $ read more

MrJims.Pizza - Got 3 pizza x 3 toppings Each pizza was missing1topping swimming in grease boxes were soaked So Dinner sucked and a waste of $ - Pizza Near Me - Arlington, Texas

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Another great pizza!!! No it is not wood fired, but fast, and reliable! Plus the price will not go up between now and 2/2025!!! Can other places say that? read more

We ordered a thin crust pizza with pepperoni & pineapple on it, 8 bbq wings, and cinnamon sticks. Our pizza was okay, but the wings and cinnamon sticks were inedible. The cinnamon sticks were rubbery and the chicken wings were not anywhere close to cooked the way we requested (crispy). I will say that the kid I spoke with over the phone was very kind and helpful. However, we will likely not be back. read more

The pizza was mediocre not worth the price nor the value for what you get. It did have a great crust

Easy to order for delivery. Arrived in a timely manner by curious delivery guy. Mr. Spinach pizza had a wonderful flavor, sauce to topping ratio was perfect! Delicious pizza! read more

This place has been here forever. Forgot how good this place was till we didn't want to wait for 2 hours at dominos and came over here. Once we tried it again my wife instantly became hooked. Now every time we order we order from here. The crust is crispy and flavorful with fresh ingredients. They have blue bell ice cream and deserts too! It's a small place but good food comes from small places. read more

MrJims.Pizza - Pizza Near Me - Arlington, Texas

Last 2 times I've ordered from here there have been missing items . Today I ordered a garlic cup and it was not included in the delivery. 4 months ago (my last order) from here, i ordered a sticky fingers and it was missing 2 items that I added and included the toppings I took off. Called to see what they could do for me and these jerks offered a .65 credit for the missing garlic cup. Never ordering from here again. read more

Love the pizza, hate the app and website. It is very confounded and hard to navigate. Hire someone for real to get this fixed for you. You will be rewarded by efficient orders lowering labor costs and you will gain more customers. Listen, I moved away from Arlington for 25 years and came back expecting I would no longer love your pizza. I was wrong. It was just as good as I remember it. However, I also remember it was hard back in the day to order it because you couldn't get somebody on the phone. That too has remained the same for 25 years. It's time to make a change for the better. You've got the pizza down pretty well, fix the ordering!! read more

Their thin crust pizzas are quite tasteful, and crispy, given a fast food pizza. Much better than any big box. It would be nice to see an option for an organic pizza, or at least organic flour and cheese. I person would be glad to pay a higher price for higher quality food. read more

Jim's is near the house and a short drive to pick up a pie to go. Jim's is one of our favorite go to pizza joints for a tasty, inexpensive pizza fix. Look for coupons in the mail. Stay hungry my friends... read more

I haven't had Mr. Jim's in a very long time only because there was not one close to where I used to live so today was the first time in a while and I must say it was seriously good! The chicken premier is so good I recommend it! Small portion is a perfect personal pizza! Most definitely will be back! read more

The last order was delivered but I did not hear the driver knocking on my door. There was commotion with the dog next door and that's why I assumed my dog was barking. She said she came to my door but I never heard her knock. They called me left me a messages on my phone I did not hear my phone. So I did finally receive the messages I called back and asked him to bring me another Pizza they told me that would be at the manager's discretion. Well they did bring another pizza but it was not cooked to the preference that I asked for. I just called talked to Ryan he said he's no longer going to serve my address because he says I complain too much. If I'm paying $30 for a pizza I want it made to my standards. I have been a customer there for over 20 years and this is how they treat their customers. Very bad management read more

Online, Phone or pick up...Mr Jims has been consistently delicious. For the past few years now, we have only ordered pizza from them.

THIS Mr. Jim's Pizza location is the homie. I'm sure, at this point, all of the drivers feel no need to GPS my address anymore as it's my weekly cheat-weekend meals... yes, weekend and meals'. I'm a pretty simple gal when it comes to my 'za... extra cheese, extra sauce, well-done and they get it to near perfectness 97% of the time. But the family expands their taste buds a bit more than I do and have never had a complaint with any spontaneous item ordered off of the menu. Maybe the ONE thing I personally wouldn't order again is the chicken strips; I'm a bit of a chicken nugget/strip connoisseur and these specific ones just aren't my thing. Either way, if you're looking for a bit of a change from your usual Papa John's, Domino's, Pizza Hut, etc., Mr. Jim's might be your new go-to. It can a bit pricey, but the quality, rad employees, great customer service, and quickness of delivery (even on the busiest of nights), it's certainly overall worth it. Oh, and a little P.S., at nearly every given time, there is always a great discount code available... usually 20% off of your full order or 40% off a regular priced pizza. Never leave the online checkout before checking your Mr. Jim's emails or doing a Google search for some promo codes. read more

Here from another state we were staying in a hotel. And decided to get some pizza. It was late about 10:15pm when we called. We didn't get our pizza till 11:15 I feel that is really late. But I'm giving 4 stars instead of 2 because the pizza was actually really good. Ordered pineapple and mushroom and both were very fresh ingredients. They gave us coupons and a menu and we only paid $15. The only flaw is they need to be a little faster with delivery. read more

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I love the Gluten Free pizzas they offer. But not the friendliest staff at all, giving you dirty looks or being surly on the phone to customers?!?!?! read more

Clever marketing tactic they have: Sending a certificate to people that have just moved to the area so they will try out the place. It's how they hooked me. Good place. They don't skimp on the toppings at all! They're fast, have yet to mess up any order I've placed plus I like that they have online ordering. They seem to care more about customer service than the bigger chain pizza places. And the quality is just as good as the big chain places but the prices are cheaper! read more

Fantastic pizza, always delivered on time. When ordering through Uber delivery, they always check my notes and make everything perfect to a T. read more

I, too, received a gift certificate in the mail when we moved into the area for an awesome deal on two pizzas, salad, dessert, and a 2-liter soda. Delivery was fast. Food was awesome. The salad was only enough for 2 people. So if you are going to get a salad for the family, make sure to add a second salad. read more

Great pizza and cheese bread. Crazy fast delivery. Mr Jim's is amazing. 10 out of 10 would recommend.

Really wanted to try this place and I live less than a mile away but the website is really confusing and I'm 35 extremely computer savvy lol. Don't make it difficult for customers to order a pizza. Ended up with dominos because of the simplicity. read more

Since moving to West Arlington about ten years ago, mr Jim's has frequently been our go to pizza place when we just want to eat at home. I prefer their Peppi Pockets probably more that their pizza. For pizza, their prices are pretty fair. There are other places that serve better pizza; however there pizza is still pretty darn good to ignore. We usually use the Randol Mill location. They have always been quick with good customer service. read more

Been ordering here for years. Great pizza, usually pickup because it's close. Never had an issue. One time my stepson was left with a cart to pay the pizza delivery driver and I said give them a 15% tip. He has hearing loss and didn't hear the % part so he gave them a $15 tip by mistake. When we called they were very nice and corrected the mistake. They will have us as loyal customers for years to come. Thanks, Mr. Jim's! read more

Best pizza in the area in my opinion, it's usually always fast and hot when it gets to my house. I've ordered from other pizzas places literally down the street from them and my food was cold by the time it got to my house. The staff and be kind of rude sometimes but at least it isn't a dine in read more

My first time to order delivery, my pizza was awesome and the delivery guy was courteous and very prompt

We have been ordering frequently. We feel in love with the Beddar Cheddar Pizza. I had an order deliver issue once before but didn't worry too much about it. The ordering system is ancient and not user friendly. There is a disclaimer that I ignored about having to check your emails to make sure they got your order. We have never had an issue with not getting an order until tonight. Ordered one hour before close. Nothing arrived. Called store over and over. No answer. Checked my bank account. Yep, I got charged. Went to the store. Of course, I was greeted with a "we're closed". The employee called the GM who refused to speak with me and blamed with the issue on ME for not checking my email. True-I will own that one. I didn't check BUT since my order was lost in cyber space and I had now driven up to the store, I would have preferred some better customer service than I received. They said when the authorization isn't completed in a few days, I'll get my money released. That's fine but an authorization can hold for 10 days at BOA. I wasn't concerned with $20 but it was the fact the GM wouldn't speak to me, one clerk laughed at me for making a stink over $20. Ultimately, I was asked to leave the store for voicing my concern about the ordering system and their lack of customer service. I am rating 2 stores because the pizza is really good. Otherwise, no stars. read more

Took my money and never delivered my pizza. Went to the store as they would not answer the phone. Wife was told it was not their problem and proceeded to lay the blame on us. They claimed the address on the order was not an address they deliver to. Somehow they put an address we lived at 5 years ago yet have had numerous deliveries to our newest address. When they noticed this they just canceled the order, did not call us, did not show up and drafted the money PLUS our prepaid driver tip. In my opinion this is theft. THE WORST CUSTOMER SERVICE I'VE EVER SEEN. read more

Been ordering pizza from here for almost eight years. I even got an employee to make my pizza a few times in a weird way I thought I only do, turns out he does the same and knew exactly what I wanted (keeping that secret way to myself). I have a lot of love for this place. read more

Decent pizza for a good price. It seems like all pizza places are branching out into other types of food. Unfortunately the other items do not succeed as their primary food. Soggy salad and wings. Ugh. Cheesy bread and dessert was ok. So if oh are visiting, stick with the pizza. Stay far away from everything else. read more

It's 10:00, they never delivered my pizza I ordered and paid for with credit card, and nobody answers the phone. Had to call Pizza Hut and order a new pizza!! read more

ordered pizza and wings here. it took one hour and 10 minutes to arrive and when it got here it was soggy and cold. worst pizza experience ever. read more

Be waned: If your online delivery order is over $40, a paper imprint of your credit/debit card is mandatory per corporate policy. After making my order, I received a phone call notifying me of this policy (since it is not stated online), to which I expressed my concern that it unnecessarily puts consumer credit information at risk, I was unapologetically and rudely told my order would be cancelled and I was hung up on. An established culture of poor customer service (check out Google's reviews), risky handling of consumer credit information, mediocre pizza...lots of competition...no problem Mr. Jim's Pizza. I'll gladly take my business elsewhere. read more

Best pizza in Arlington, hands down. Recently moving from California where you can find awesome pizza everywhere, it was difficult finding good pizza in Texas! So happy we found this place! read more

so having recently moved here from California I was in search of a good pizza place that wasn't the generic pizza hut, papa john's, etc. the first time I ordered it was amazing I got the sticky fingers and it was loaded with toppings and tons of cheese I was so happy I found a great place, the next time I ordered my in-laws were over and I was very disappointed there wasn't much cheese or toppings, it tasted ok but wasn't anything like the pizza I had bragged about and promised them. Since then I have ordered a few times and always get different results on the quality it is either 5 star amazing or 2 star ok, which is why I gave it 3...that being said it is still better then what the major chains offer so I will continue to order from them I just wish there was more consistency with the quality...guess it depends on who happens to be working the kitchen when you order read more